TONI&GUY Gosforth

101 High Street, Newcastle upon Tyne, Tyne and Wear, NE3 1HA

About us

TONI&GUY Gosforth opened in 2012. As a salon we pride ourselves on delivering the highest standards of customer service to each and every client. Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles. Members of our Colour team hold the prestigious Wella Master Colour Expert accolade- their knowledge and expertise are on hand to advise you on the latest colours and techniques. We offer many additional services including Bridal and Occasion hair and the NanoKeratin Smoothing blow-dry. Our wide range of haircare products include label.m and Moroccan Oil to keep your hair salon perfect until your next visit. For more information on our services please speak to our friendly reception team who will be happy to help. PARKING Our nearest car park is across the road on the opposite side of the salon, behind the shops. It's 30p an hour, maximum 2hours but we will top up your parking for you if we run over whilst in the salon. TONI&GUY HAIRSPA Bring out the best in your hair and wellbeing with the indulgent TONI&GUY HAIRSPA. We have six hair and scalp restoring in-salon treatments available. Hairspa has been designed to target your specific needs, whether it’s a deep condition to nourish your dry hair or a revitalising scalp treatment. Using expert head massage techniques combined with the award-winning label.m professional haircare range and hot towel wrap; you will feel and notice the improvement instantaneously. With tailored aftercare available to take home, you will continue to benefit from your treatment until your next appointment.
RELAXATION HEAD MASSAGES Invigorate – a revitalising scalp treatment for all types Moisture – deep conditioning treatment for dry hair in need of extra moisture Rejuvinate – a replenishing hair therapy for dry, weak and dull hair TARGETED TREATMENT HEAD MASSAGES Soothe Treatment – relieves inflammation and itching associated with scalp conditions or irritation from a colour service Repair Treatment – repairs, smoothes, replenishes and provides inner strength for very dry and damaged hair Colour Protect Treatment – revitalises healthy texture and shine and locks in colour to repair colour damaged hair If you and your hair deserve some extra special attention, call the salon to book a free expert HAIRSPA consultation today.

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Opening hours

Monday 09:00 - 18:30
Tuesday 09:00 - 18:30
Wednesday 09:00 - 18:30
Thursday 10:00 - 20:00
Friday 09:00 - 18:30
Saturday 09:00 - 17:30
Sunday Closed

Reviews

4.86
1,290 verified reviews
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Fabulous

Rebecca
14th Oct 2017
Team Member: Sophia
5.0

As always left feeling beautiful. Lovely service and very relaxing.

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Response from TONI&GUY Gosforth

Hi Rebecca! Thankyou for leaving a lovely review about your visit to Toni and Guy Gosforth! We look forward to seeing you again soon for your next hair appointment to be pampered! Best wishes - Sam, Salon Manager

Tony and Guy Gosforth

Anonymous
12th Oct 2017
Team Member: Sam
5.0

Good and friendly

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Response from TONI&GUY Gosforth

Hi there, thanks for taking the time to leave a great review on your visit to Toni and Guy Gosforth! We look forward to seeing you again soon for your next hair appointment. Best wishes - Sam, Salon Manager

New customer

Tracey Knight
12th Oct 2017
Team Member: Sophia
5.0

Sophia was very knowledgeable about what was good for my hair. Very pleased with the results

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Response from TONI&GUY Gosforth

Hi Tracey! Thank you for leaving a great review for your visit to Toni and Guy Gosforth! It's great that you was very pleased with the results and the advice that Sophia gave to you, I will pass your kind comments on! We look forward to seeing you again soon. Best wishes - Sam, Salon Manager

First visit

Lynne
11th Oct 2017
Team Member: Hollie
5.0

Lovely experience. First visit (re discount offered by “the gym” ) and will come again. Lots of advice given and friendly.

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Response from TONI&GUY Gosforth

Hi Lynne! Thanks for taking the time to leave a great 5* review on your visit to Toni and Guy Gosforth! I will be sure to pass your lovely comments onto the team for you! We look forward to seeing you in the salon again soon! Best wishes - Sam, Salon Manager

cut and colour

claire wilson
11th Oct 2017
Team Member: Sophia
5.0

as always a great experience from start to finish highly recommend the salon

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Response from TONI&GUY Gosforth

Hi Claire, thank you for leaving a fab 5* review on your visit to Toni and Guy Gosforth! We look forward to seeing you for your next hair appointment in the salon soon! Best wishes - Sam, Salon Manager

Men's wash and cut

Sam
9th Oct 2017
Team Member: Hollie
5.0

Hollie is an excellent hairdresser. She is really friendly and she knows exactly what style you want.

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Response from TONI&GUY Gosforth

Hi Sam, thanks for taking the time to leave a great review on your visit to the salon, I will pass your kind comments onto Hollie! We look forward to seeing you for your next hair appointment at Toni and Guy Gosforth soon! Best wishes - Sam, Salon Manager

Nervous patient ?

Anonymous
9th Oct 2017
Team Member: Corrie
4.5

Lovely girl who listened to my "fear " of hairdressers after a disaster at previous salon. Advised well and was patient.

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Response from TONI&GUY Gosforth

Hi there, thanks for taking the time to leave a review for your visit to Toni and Guy Gosforth. We are glad that you felt at ease at the salon and we look forward to seeing you again for your next hair appointment! Best wishes - Sam, Salon Manager

Amazing colour change & restyle

Anonymous
7th Oct 2017
Team Member: Gabrielle
5.0

Sam and Gabrielle totally changed my look and I love it
I was quite nervous for the colour change but sam totally put me at ease
And Gabrielle gave me an amazing cut and a good laugh
The salon amazing very welcoming very clean
And the assistant gave me an relaxing head massage

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Response from TONI&GUY Gosforth

Hi there! Thank you for taking the time to leave a great review on your visit to Toni and Guy Gosforth! I will pass your kind comments onto Gabrielle and the assistants too! It is also great to know that you felt comfortable and at ease here! We look forward to seeing you again soon! Best wishes - Sam, Salon Manager

My Haircut

Anonymous
7th Oct 2017
Team Member: Sophia
5.0

Sophia did an excellent cut as she always does. Thank you Sophia

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Response from TONI&GUY Gosforth

Hi there, thanks for leaving such a great review on your visit to Toni & Guy Gosforth! It's always great to hear from our amazing clients! We look forward to seeing you again soon for your next appointment! I will pass your lovely comments onto Sophia! Best wishes - Sam, Salon Manager

Colour First Aid

Jacqui
6th Oct 2017
Team Member: Sam
5.0

Thank you Sam for sorting out my disaster hair colour from another Salon . Thank you for your kindness and understanding I am back to blond again and not the awful grey that I was .. I'm smiling again . Wonderful salon and all the staff so kind and friendly how lucky am I to find you ..

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Response from TONI&GUY Gosforth

Hi Jacqui, thanks for leaving such a great review on your visit to Toni & Guy Gosforth! It's always great to hear from our amazing clients! We hope you enjoy your amazing new hair and we look forward to seeing you again soon for your next appointment! Best wishes - Sam

My long overdue haircut...

Anonymous
6th Oct 2017
Team Member: Corrie
5.0

My experience with stylist Corrie was absolutely wonderful. My cut & blow dry was amazing, I loved the end result. I'll definitely be returning for another appointment if i need my hair done!

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Response from TONI&GUY Gosforth

Hi there, thanks for leaving such a great review on your visit to Toni & Guy Gosforth!We hope you enjoy your fab new hair and we look forward to seeing you again soon for your next appointment! I will pass your lovely comments onto Corrie! Best wishes - Sam, Salon Manager

Comments

Anne Grant
6th Oct 2017
Team Member: Corrie
5.0

Fab hairdresser. Style is just what I wanted. Lovely girl

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Response from TONI&GUY Gosforth

Hi Anne, thanks for leaving such a great review on your visit to Toni & Guy Gosforth! It's always great to hear from our amazing clients! We hope you enjoy your fab hair and we look forward to seeing you again soon for your next appointment! I will pass your lovely comments onto Corrie! Best wishes - Sam, Salon Manager

Exactly what I wanted!

Anonymous
3rd Oct 2017
5.0

Really love my hair by Vikki
She was really thorough and I got exactly what I wanted. I'm really really happy with it!

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Response from TONI&GUY Gosforth

Hi there, thank you for leaving a great review on your visit to Toni and Guy Gosforth! I will be sure to pass your kind comments onto Vikki! We hope you enjoyed your visit to the salon, and we look forward to seeing you again for your next hair appointment! Best wishes - Sam, Salon Manager

First time at Toni&Guy

Joanni
3rd Oct 2017
Team Member: Hollie
5.0

I'm not from the area,was passing and saw the salon was open on a Monday,decided that I wanted a one length bob on a whim,not usually the best idea as these things don't often go to plan. Hollie was just lovely,very professional and gave me exactly what I wanted,so pleased,I'd recommend her to anyone and I'll definitely be back to see her the next time I'm in the area.

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Response from TONI&GUY Gosforth

Hi Joanni, thanks for leaving such a great review on your visit to Toni & Guy Gosforth! It's always great to hear from our amazing clients! We hope you enjoy your fab new hair and we look forward to seeing you again soon for your next appointment! I will pass your lovely comments onto Hollie! Best wishes - Sam, Salon Manager

First time at Toni&Guy

Joanni
2nd Oct 2017
Team Member: Hollie
5.0

I'm not from the area,saw the salon was open on a monday,decided that I wanted a one length bob and called in on a whim,not usually a good idea as these things don't often go to plan. Hollie was lovely and professional and gave me exactly what I wanted,would highly recommend her to anyone,will definitely revisit.

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Response from TONI&GUY Gosforth

Hi Joanni, thanks for leaving such a great review on your visit to Toni & Guy Gosforth! It's always great to hear from our amazing clients! We hope you enjoy your fab new hair and we look forward to seeing you again soon for your next appointment! I will pass your lovely comments onto Hollie! Best wishes - Sam, Salon Manager

haircut

Julie finnigan
30th Sep 2017
Team Member: Gabrielle
5.0

Glad she's back! Great cut and style

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Response from TONI&GUY Gosforth

Hi Julie, thanks for taking the time to leave such a fab review on your visit to Toni & Guy Gosforth! It's always great to hear from our amazing clients! We hope you enjoy your fab hair and we look forward to seeing you again soon for your next appointment! We agree, it is great having Gabrielle back! I will certainly pass your lovely review onto her too! Best wishes - Sam, Salon Manager

Hair washed and cut

Anonymous
29th Sep 2017
5.0

It's was all good

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Response from TONI&GUY Gosforth

Hi there, thanks for leaving such a fab review on your visit to Toni & Guy Gosforth! It's always great to hear from our amazing clients! We hope you enjoy your fab hair and we look forward to seeing you again soon for your next appointment! Best wishes - Sam, Salon Manager

New Hair

Emma
29th Sep 2017
Team Member: Vikki
5.0

Absolutely love my new cropped hair by the fabulous Vikki! As always excellent service!

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Response from TONI&GUY Gosforth

Hi Emma! Thanks for leaving such a kind review on your visit to Toni & Guy Gosforth! It's always great to hear from our amazing clients, especially when you've had a change! We hope you enjoy your fab new hair and we look forward to seeing you again soon for your next appointment! I will pass your lovely comments onto Vikki too! Best wishes - Sam, Salon Manager

Excellent!

Mary
27th Sep 2017
Team Member: Hollie
5.0

This was my first visit to the salon and I was very impressed. The staff were friendly and welcoming and Hollie did a great job with my unruly hair!

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Response from TONI&GUY Gosforth

Hi Mary! Thank you for taking the time to leave such a fab review on your visit to Toni & Guy Gosforth! It's always great to hear from our amazing clients! We hope you enjoy your fab hair and we look forward to seeing you again soon for your next appointment! I will be sure to pass your kind comments onto Hollie and the rest of the team too! Best wishes - Sam, Salon Manager

Love it

Sharon
26th Sep 2017
Team Member: Sophia
5.0

Always love coming into the shop to see the girls. Lovely and relaxing and always feel pampered and well looked after. Sophia did a fabulous colour as always x

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Response from TONI&GUY Gosforth

Hi Sharon, thanks for leaving such a fab review on your visit to Toni & Guy Gosforth! It's always great to hear from our amazing clients! We hope you enjoy your fab hair and we look forward to seeing you again soon for your next appointment! Best wishes - Sam, Salon Manager

Blowdry

Anonymous
22nd Sep 2017
Team Member: Corrie
5.0

Amazing blowdry from corrie! As always such a fab salon!

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Response from TONI&GUY Gosforth

Hi there, thank you for leaving such a great 5* review on your visit to Toni & Guy Gosforth! It's always lovely to hear from our amazing clients! We hope you enjoy your fab hair and we look forward to seeing you again soon for your next appointment! Best wishes - Sam, Salon Manager

Colour and cut

Angela craddock
22nd Sep 2017
Team Member: Vikki
5.0

Brilliant thank you for your attentative service and hair as always top drawer

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Response from TONI&GUY Gosforth

Hi Angela, thanks for leaving such a fab review on your visit to Toni & Guy Gosforth! It's always great to hear from our amazing clients! We hope you enjoy your fab hair and we look forward to seeing you again soon for your next appointment! Best wishes - Sam, Salon Manager

Outstanding

Gabi Tazey
21st Sep 2017
Team Member: Sam
5.0

Once again 5 star rating ????

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Response from TONI&GUY Gosforth

Hi Gabi, thanks for leaving a fab review on your visit to Toni & Guy Gosforth! We look forward to seeing you again soon for your next hair appointment! Best wishes - Sam, Salon Manager

Did not meet my expectations

Amelia
20th Sep 2017
3.0

I went there thinking that they could do something different with my hair, but the result was not as expected. Besides making a cut that is not favorable for my type of hair that has enough volume and now I have even more that is not what I wanted, I feel bad for the stylist but I do not like sorry.

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Response from TONI&GUY Gosforth

Hi Amelia, we have tried contacting you about your appointment. I have noticed that you are booked in for your colour, our style director Sophia will be looking after you and she can have a look at the cut for you too! We look forward to seeing you again soon! Best wishes - Sam, Salon Manager

Full head highlights

Anonymous
19th Sep 2017
Team Member: Vikki
5.0

Love my colour by vikki and had a fab shampoo and head massage at the backwash by assistants sam!

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Response from TONI&GUY Gosforth

Hi there, thanks for taking the time to leave a fab review on your visit to Toni and Guy Gosforth! I'll be sure to pass your kind comments onto Vikki and Sam - It's always great to hear from our lovely clients! We look forward to seeing you again soon for your next hair appointment! Best wishes - Sam, Salon Manager

Mrs

Gabi tazey
16th Sep 2017
Team Member: Sam
5.0

Excellent service, staff so friendly and welcoming

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Response from TONI&GUY Gosforth

Hi Gabi,, thanks for taking the time to leave a fab review on your visit to Toni and Guy Gosforth! It's always great to hear from our lovely clients! We look forward to seeing you again soon for your next hair appointment! Best wishes - Sam, Salon Manager

Another great visit

Susan
14th Sep 2017
Team Member: Sophia
5.0

Always great everyone in the salon makes your visit a fantastic experience. Love it thanks Sophia

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Response from TONI&GUY Gosforth

Hi Susan! Thanks for taking the time to leave a fantastic review on your visit to Toni and Guy Gosforth! It's always great to hear from our amazing clients! We look forward to seeing you again soon for your next hair appointment, and I'll be sure to pass your kind comments onto Sophia. Best wishes - Sam, Salon Manager

Pre-Ibiza cut!

Ryan
14th Sep 2017
Team Member: Sophia
5.0

Fantastic as always

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Response from TONI&GUY Gosforth

Hi Ryan, thanks for taking the time to leave a great review on your visit to Toni and Guy Gosforth! We look forward to seeing you again soon for your next hair appointment! Hope you had a great time in Ibiza! Best wishes - Sam, Salon Manager

Excellent!

Julie
14th Sep 2017
Team Member: Sophia
5.0

Sophia cut my hair, which I hadn't had cut in a long time. She did a fantastic job, very professional. I was absolutely thrilled with the results, thank you!

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Response from TONI&GUY Gosforth

Hi there, thanks for taking the time to leave a fab review on your visit to Toni and Guy Gosforth! It's always great to hear from our lovely clients! I will be sure to pass your kind comments onto Sophia! We look forward to seeing you again soon for your next hair appointment! Best wishes - Sam, Salon Manager

Amazing!

Anonymous
13th Sep 2017
Team Member: Corrie
5.0

Corrie and sam both done an amazing job on my hair, love my colour and love my cut! It was so desperate and now I feel like a human again. The staff are lovely and welcoming! Always receive a smile when I walk through the door!

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Response from TONI&GUY Gosforth

Hi there, thanks for taking the time to leave a fab review on your visit to Toni and Guy Gosforth! It's always great to hear from our lovely clients! We look forward to seeing you again soon for your next hair appointment! Best wishes - Sam, Salon Manager

Great cut with friendly professional service

Kirsty
12th Sep 2017
Team Member: Corrie
4.5

Popped in without an appointment and was seen to straight away. Loved the head massage with the shampoo. Stylist Corrie listened to what I wanted, explained both products and the cut as she went, which to my delight feels and looks wonderful.

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Response from TONI&GUY Gosforth

Hi Kirsty! Thanks so much for taking the time to leave a great review on your visit to Toni & Guy Gosforth! I will be sure to pass your kind comments onto Corrie and the rest of the team too! Best wishes - Sam, Salon Manager

First visit

Amber renton
11th Sep 2017
Team Member: Gabrielle
5.0

Very friendly and listened to what I wanted and gave advice.

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Response from TONI&GUY Gosforth

Hi Amber! Thank you for taking the time to leave a lovely review on yur visit to Toni & Guy Gosforth! I will be sure to pass your great comments onto the team! We look forward to seeing you again soon! Best wishes - Sam, Salon Manager

Highlights and cut

Tamasine Mcqueen
7th Sep 2017
Team Member: Sam
5.0

Sam and Sophia always do a fantastic job love the colour and cut feeling refreshed

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Response from TONI&GUY Gosforth

Hi Tamasine! Thanks for leaving such a fab review on your visit to Toni & Guy Gosforth! I will be sure to pass your kind comments onto Sophia and the rest of the team! We look forward to seeing you again soon for your next hair appointment! Best wishes - Sam, Salon Manager

Fabulous Experience

Alison Beard
7th Sep 2017
Team Member: Sophia
5.0

I had an amazing experience today at Toni and Guy Gosforth !
Sam transformed my colour totally toned it down after a summer holiday with plenty of sun sea and swimming! Sophia did a fantastic cut giving me a bigger fringe which frames my face! Great shampoo off the young apprentice bounced out of the salon ?? feeling a million dollars!

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Response from TONI&GUY Gosforth

Hi Alison! Thanks for taking the time to leave a fabulous review on your visit to Toni & Guy Gosforth! I will be sure to pass your kind comments onto the rest of the team! It's great to know that you always leave feeling a million dollars! Best wishes - Sam, Salon Manager

Happy client

Najat El Habziz
6th Sep 2017
Team Member: Sophia
5.0

Thank you very much Tony & Guy for being professional! After I was not happy last time, I was surprised by a phone call of The Salon and offered me a free wash, blow and dry as a making up for previous time. I am very impressed that people contacted me that quickly and proofed to me that Toni & Guy really cares! One thing I would like to mention, there is a lovely young lady who washed my hair today, can't remember her name, but she really does a brilliant job. Thanks for that!

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Response from TONI&GUY Gosforth

Hi Najat, thank you so much for taking the time to leave such a great 5* review on your visit to Toni & Guy Gosforth! We are s o happy that you returned to us and that you left a lot happier! I will certainly find out who washed your hair for you and pass on your kind comments! We look forward to seeing you again in the salon for your next hair appointment! Best wishes - Sam, Salon Manager

Great service!

Anonymous
5th Sep 2017
Team Member: Hollie
4.5

Did exactly what I asked, very friendly!

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Response from TONI&GUY Gosforth

Hi there! Thanks for leaving a great review on your visit to Toni & Guy Gosforth! We hope you enjoyed being here as much as we enjoyed having you! We look forward to seeing you again for your next appointment! Best wishes - Sam, Salon Manager

Great salon. Love my hair

Becca Brighty
5th Sep 2017
Team Member: Sam
5.0

Thanks for fixing my hair. I absolutely love it, as always!

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Response from TONI&GUY Gosforth

Hi Becca! Thanks for taking the time to leave a lovely review on your visit to Toni & Guy Gosforth! I will pass your kind comments onto the team, and we look forward to seeing you again soon for your next hair appointment! Best wishes - Sam, Salon Manager

Wonderful job

Samira
4th Sep 2017
Team Member: Hollie
5.0

My first time at the salon - very well impressed. Went to do a blonde balayage, starting from quite natural dark hair. Hollie was extremely professional and attentive. Very happy with the entire experience and final result.

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Response from TONI&GUY Gosforth

Hi Samira, thank you for taking the time to leave such a lovely review on your visit to Toni & Guy Gosforth! We are so happy that you enjoyed your time here, we are looking forward to seeing you for your next appointment! I will pass your kind comments onto Hollie! Best wishes - Sam, Salon Manager

Brilliant

Danielle Bennett
4th Sep 2017
Team Member: Vikki
5.0

Vikki is a fantastic stylist. Toni&Guy in Gosforth is a lovely salon and the staff are very accommodating and friendly.

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Response from TONI&GUY Gosforth

Hi Danielle, thank you for taking the time to leave a great 5* review! I will be sure to pass your kind comments onto Vikki and the rest of the team! We look forward to seeing you again for your next appointment! Best wishes - Sam, Salon Manager

Difference in careful listening

Najat El Habziz
1st Sep 2017
2.5

I cannot remember the name of the person who did wash my hair and blow dried it. Neither the one who trimmed my fringe. My appointment was on the 1st of September at 12.30. What I can say is that I felt it was really rushed and when I was trying to tell the lady who was drying my hair not to put the oil in my hair but to mix it with the foam as Sophia did because the oil itself will make my hair go down as I have got really thin hair. And I told this clearly to the lady! But she said that it will not make a difference. But it turned out that it REALLY did make a difference because when Sophia mixed the oil with the foam and then put it on my hair the results were fab throughout the day which made me buy the shampoo and conditioner. But today when I just got home, after I finished at the Salon, my hair went completely down and it wasn't blow dried to the same quality as Sophia did! So I really was disappointed! I had to wash my hair again and blow dry it my self again! I felt I have waisted the money I paid to be fair.

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Obvious expertise!

Anonymous
1st Sep 2017
Team Member: Sophia
5.0

Thank you Sophia so much for your good advice! I just releasised later that my fringe needed trimming as well and probably Sophia forgot to do it. Which made me go an other time to do it and pay for it.

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Response from TONI&GUY Gosforth

Hi there, thanks for taking the time to leave a review on your visit to Toni & Guy Gosforth. A fringe trim is a free service that we offer to our regular clients so we would never of charged you this! We are so sorry for the misunderstanding - when you are next in, please make us aware that you have been overcharged for this and we will happily take that off your next bill! I will pass your kind comments onto Sophia and we look forward to seeing you again soon! Best wishes - Sam, Salon Manager

5 star colour 3 star xp

Anonymous
31st Aug 2017
3.0

colour looks excellent cut was average- lady who did the cut seemed very rushed, expect a more thorough job for price. Would however return if in area.

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Hollie works her magic!

Caroline Palmer
30th Aug 2017
Team Member: Hollie
5.0

Went in looking like a wild animal, came out glamorous!

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Response from TONI&GUY Gosforth

Hi Caroline! Thank you for taking the time to leave a 5* review on your visit to Toni & Guy Gosforth! I will be sure to let Hollie know that she made you so glamorous! And we look forward to doing the same on your next hair appointment!! Best wishes - Sam. Salon Manager

Half head highlights

Kerry
26th Aug 2017
Team Member: Sophia
5.0

Sophia was really friendly - first time with her but will definitely come back. She was so knowledgeable about caring for colour treated hair as mine has been damaged through colour and straightening. Would definitely recommend her

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Response from TONI&GUY Gosforth

Hi Kerry, thanks so much for such a positive review on Toni & Guy Gosforth! I will be sure to pass your kind comments on to Sophia! We look forward to seeing you again soon for your next hair appointment! Best wishes - Sam, Salon Manager

Why go elsewhere?!

Anonymous
26th Aug 2017
Team Member: Vikki
5.0

Back to Toni & Guy after a while away... and I'd forgotten what a good cut you get! The real test of short hair is the next day diy - does it play nicely with amateur hands...? Yes - because at T&G the cut is solid. Already booked my next appointment - and that's before you add in the friendly, unfussy service and good value pricing.

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Response from TONI&GUY Gosforth

Hi there! Thank you for leaving such an amazing 5* review on your visit to Toni & Guy Gosforth! It's great to know that you left happy and you were confident to do your home care the next day! I will be sure to pass your kind comments onto the team! We look forward to seeing you again soon for your next appointment! Best wishes - Sam, Salon Manager

Sophia shines again

Pauline
25th Aug 2017
Team Member: Sophia
5.0

Another great trip to Toni & Guy, - fantastic colour and blow dry by Sophia

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Response from TONI&GUY Gosforth

Hi Pauline, thanks so much for leaving such a great review on your visit to Toni & Guy Gosforth! I will be sure to pass your kind comments onto Sophia and the rest of the team! We look forward to seeing you again soon. Best wishes - Sam, Salon Manager

Lovely people

Anonymous
25th Aug 2017
3.5

Lovely people. I am concerned that the staff members are asked to do too much at one time meaning that clients might be abandoned.

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Response from TONI&GUY Gosforth

Hi there, thanks so much for taking the time to leave a review on your visit to Toni & Guy Gosforth! We always appreciate any feedback and we will certainly take your comments on board. We are so sorry if you felt abandoned during your hair appointment. We look forward to seeing you again for your next hair appointment! Best wishes - Sam, Salon Manager

Excellent

Renu handa
25th Aug 2017
Team Member: Hollie
5.0

Very nice , and has lot of knowledge about what she does .

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Response from TONI&GUY Gosforth

Hi Renu, thanks so much for taking the time to leave a review on your visit to Toni & Guy Gosforth! We look forward to seeing you again soon and I will be sure to pass your kind comments onto Sophia! Best wishes - Sam, Salon Manager

Brill atmosphere and service

Mindi Kaur
22nd Aug 2017
Team Member: Hollie
5.0

The whole experience was lovely. I went in and was immediately greeted with a friendly smile and had my jacket taken from me, robe tied and asked if I would like a drink. I was then sat down and Hollie had a consultation with me to find out my needs and wants. She understood what I was after straight away. I was then taken to get my hair washed and it was an amazing experience, finished off with a relaxing head massage. The colour is exactly what I was hoping for and the cut has made my hair look so healthy. Getting married on Sunday, this pamper was exactly what I needed to get away from all the wedding stress and just have a little bit of me time. Thanks Hollie and everyone else at the salon! :)

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Response from TONI&GUY Gosforth

Hi Mindi! Thank you for taking the time to leave such an amazing review on your visit to Toni & Guy Gosforth! I will be sure to pass your kind comments onto Hollie and the rest of the team! Congratulations on your wedding and we hope you have a fantastic honeymoon, wherever you end up going! We look forward to seeing you soon for your next hair appointment! Best wishes - Sam, Salon Manager

Love the salon but the After care a shame ...

Anonymous
22nd Aug 2017
4.5

On the day I had a great service , as usual . I really couldn't fault the stylists on the day. Loved the colour and the style I left with looked great . The next day as I brushed my hair through , there were a few pieces of hair that felt uneven and I just wasn't feeling sure about the cut. Having had my hair cut there before by the same stylist I though is just call in and see what they said. ( I wasn't going in to complain) . Sadly I left feeling like a bit of an idiot, and not a valued customer. I will go back , as I think it's great usually but I think some work needs to be done on tact and customer service .

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Response from TONI&GUY Gosforth

Hi there, we are so sorry to hear about this. We would happily rectify this. Unfortunately as your review is anonymous, we are unable to see who you are. Please call us at your earliest convenience and we can get this rectified straight away. Hope to hear from you soon. Best wishes - Sam, Salon Manager