TONI&GUY Newcastle

Amy was my stylist for my first trip to this salon seeking a haircut revamp. Her attention to detail and her amazing nature made me feel incredibly comfortable and taken care of during my visit. I felt my styling requests were - for the first time - completely understood and I could not be happier with the service I received.

I had my hair coloured and put, both Mariam for colour and Georgina for my cut were exceptional. They were attentive, friendly and reassuring. My only slight criticism would be of the salon manager at the time of payment, it was just transactional, which is a real shame given customers have come in for an experience and paid a lot of money.

Yet another great service by Tanya.
Thank you for giving such a beautiful cut.
Happy New Year

I have been visiting Toni & Guy salons for many years all across the country. I recently moved out of Manchester and this salon is my closest. The practices here are not reflective of the high Toni & Guy standards. The owner/manager is so rude and the way he speaks to customers and meets them with a hostile attitude if you raise any kind of dissatisfaction. He makes me feel quite uncomfortable and is intimidating. I’m not the only client to feel this way and as a result I will not be coming back to this salon even though it is far more convenient.

Tanya has done my hair both times now, and i loved it both times. I have a couple of health issues which is leading to quite a lot of hair shedding, and through her knowledge as a hair stylist, she has recommended, certain things i could do to help manage this……… very knowledgeable. She really makes you feel comfortable and at ease, whilst having your hair done, so friendly, but excellent at what she does, and i left with a gorgeous new hairdo………. Thank You Tanya.

In one word “excellent”. Charlotte listened and discussed how we can achieve the hairstyle I would like eventually. Charlotte cut and styled my beautifully. I look forward to my next visit. ?

In one word “excellent”. Charlotte listened and discussed how we can achieve the hairstyle I would like eventually. Charlotte cut and styled my beautifully. I look forward to my next visit. ?

such friendly welcoming staff. always putting client first. alwags feel pampered.
5 star service

Both Charlotte and Tanya always do a great job.

Georgina always does a terrific job of my unruly and troublesome hair. A relaxed and chilled out experience with all the bells and whistles that you don't quite get at the barbers. Always a pleasure catching up with Georgina and hearing about her adventures between my haircuts. Thank you, keep up the good work!

Thank you to Stella, fabulous haircut as always. Through experience, Stella knows how to ‘read’ her customers. Asides from her hair styling expertise she has the ability to ‘listen’ properly, remembering what I have said in past appointments but more importantly knows when I do/don’t want to engage in conversation.

Libby is just a pleasure to be around. I trust her expertise 100% and am always delighted with the results.

I am so pleased with my outcome of my hair and o want to thank charlotte for being the amazing hairdresser that you are its always good company when you walk in the salon

A real pleasure to have my hair cut by Charlotte: always does a great job and is warm and welcoming.

Feeling wonderful. Thank you Stella.

Another fab haircut by Libby. Her advice and guidance are second to none. Libby has been doing my hair for a few years now and she always manages to do a fantastic job. First class.

Caitlin was lovely and listened to what I wanted really carefully. She was calm and friendly-an altogether lovely experience!

I was booked in for a cut and blow dry with Libby. I always book in with her because Libby really understands what works for you and want doesn’t in terms of your hair. As usual she gave me a wonderful cut for my hair and face shape. It’s easy to manage, styles well and I absolutely love it!!!
I have been going to Libby 3 years and have never had a bad hair cut.
She has a lovely approach and I come out of there feeling pampered.

Amazing stylist ..

I have been coming to Toni and Guy now for 2 years or more. Libby, is professional and extremely experienced. I look forward to my appointments quite confident that she will do a good job. Since my first consultation, Libby has advised me what styles are best for my curly hair. I now just leave the stying to her, knowing quite well that I will leave happy and feeling completely spoilt. Always a lovely experience for me, I can't praise the salon enough.

Always a good service good chat and good cut

Had my hair styled by libby. Shes fantastic. She keeps my hair in great condition with her valuable advice and always has great ideas for the cut. Wouldnt go anywhere elsd

Not happy with hair colour so returned to salon to voice my concern. Olivia was very hostile. She wouldn’t get the stylist to discuss the problem. She said she wasn’t a colour technician so couldn’t comment. I told them before my appointment that I did not want my hair dried as I was going elsewhere to have it cut straight after. There was no mention of that being a problem however on my return Olivia informed me that it is company policy that you have to have your hair dried regardless of what the customer wants. There is nothing on the website to show this. She said she rings every customer to tell them they have to have their hair dried???? I would love to see evidence of this as I never got a call! I told her the days I could return to see someone and she accused me of not being flexible. I’ve been going to this salon for many years and only once had a problem which was dealt with quickly. Charlotte did eventually come over and she was lovely saying she could see the colour difference and gave a couple of reasons why this might have happened.

Libby was amazing and talked me through a new way of cutting my hair. The result was a fantastic haircut and I am over the moon with the new look.

Libby is absolutely fantastic and I am so happy with my hair cut. I also love that she gives me great tips on maintenance between hair cuts and styling.

I honestly couldn't be happier with my service at T&G, as always. Charlotte was lovely - open, friendly, and incredibly knowledgeable. She helped me understand better what I could do to manage my unmanageable mop, and I left with a cut which will very much help me survive the summer heat. I'm never disappointed with my visits, whether with Amy, Georgina, or now Charlotte. Keep it up!

Great cut, exactly as I’d asked. Confident professional approach gave me comfort on my first visit to T&G Newcastle. Enjoyed the overall salon experience and iced coffee - thanks!

Love this place

The receptionist was friendly and attentive. I was offered a drink when I arrived. Tanya as always was friendly. She asked how I had managed my hair since my last cut. If I was happy with the style and was very clear in her suggestions for my style. Tanya has given me the confidence to try a new style and I always feel happy and confident when I leave. I trust Tanya and she is the reason I continue to go to Toni n Guy.

Tanya advice and fantastic hairstyling are just fab. She’s kind, listens and is very friendly, a lovely genuine person x

Had my first visit at this Salon and was looked after by Charlotte who done an amazing job on my hair and I couldn’t be happier!

As always Tanya gave fantastic advice, a fabulous haircut and was friendly and kind … thank you Tanya! xxx

Lovely cut and friendly staff. Took time to discuss style and what to aim for.

Wonderful and relaxing experience

Amazing as usual!

Always have the best experience with Tanya. Gives great hair advice and always really pleased with results .

Tanya has been cutting my hair for a while now
and always makes it look brilliant. She explains what she’s going to do and why,,and advises me on label products that help make my hair look and feel good.

Friendly staff
Good and prompt service , atmosphere

Beautiful cut ad usual from Stella

Professional, great haircut, Stella knows her stuff!

Second time with Libby…definitely won’t be my last.
Amazing service, amazing stylist & always a good chat to?

Nice person who know her stuff !

Always a great cut, colour, advice and conversation with Libby

Very customer service- professional, excellent

Great environment and an even better haircut every-time I have an appointment. Would recommend to anyone.

I look forward to getting my hair done every 6 weeks. Tanya's amazing and there is no other word to use to describe her. I'm losing my hair and it took me a year to find a hairdresser that made me feel confident again, Tanya did that in a 5 minute consultation however many months ago. She's an absolute joy to be around and while we do have a laugh and joke during my appointments, she's always professional and talks me through what she's doing throughout. Never had a bad haircut from her and I always leave in the best mood.

Another fantastic cut by Stella

My experience at Toni & Guy was wonderful! I love how my hair looks and Charlotte was great. She made sure to talk me through each step as to what she was doing with my hair whilst also teaching me how to maintain and style it which I really appreciated because I struggle with those things and as well as that she was also just really lovely to talk to in general as were all the staff. Thank you so much! :)

As always great atmosphere, great haircut & fab conversation.

Stella is a very experienced stylist and I wasn’t disappointed. I have very thick hair, long and hard to manage and Stella did a wonderful job at styling, layering and thinning out my hair so that I am now able to manage my hair without all the fuss and time it used to take. Thanks Stella