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TONI&GUY Newcastle

Part of the TONI & GUY group
4.87
1,766 reviews
3 Ridley Place, Newcastle upon Tyne, Tyne and Wear, NE1 8JQ
0191 4609900
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About Reviews

About us

TONI&GUY Newcastle-upon-Tyne opened in the city centre in 1995, recently relocating to Haymarket. We are committed to providing the ultimate salon experience, paying great attention to customer service.

Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles. Members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients.

We offer many additional services including Bridal and Occasion hair and the NanoKeratin Smoothing blow-dry. Our wide range of haircare products include label.m, Kerastase, GHD, L’Oreal and Tangle Teezer to keep your hair salon perfect until your next visit.

For more information on our services please speak to our friendly reception team who will be happy to help.

STRENGTH IN STYLE
Strength in Style is now available in this salon, offering people affected by cancer specialist support and advice on hair care. This service includes styling pre, during and post treatment hair, and wig personalisation with the option to purchase synthetic and human hair wigs. Please contact our friendly reception team for more details.

Read more...

Opening hours

Monday 09:00 - 20:00
Tuesday 09:00 - 20:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 20:00
Saturday 08:00 - 17:30
Sunday Closed

Reviews

4.87
1,766 verified reviews
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Will definitely be returning!

Sarah Carter
4th Feb 2019
Team Member: Matthew
5.0
Appointment verified by SALONGENIUS Software

I get really nervous going to the hairdressers as I have “massive” hair. Matthew did a great job of putting me at ease and suggested the perfect style to suit my hair type. His blow dries are amazing and even managed to last in the cold damp weather. Three days later and my hair still looks freshly styled. I will definitely be returning. Thank you Matthew!

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Response from TONI&GUY Newcastle

Hi Sarah.
Thanks for taking the time to review Toni&Guy Newcastle.
We are so glad you love hair and received 5* Service from Matthew
We will be sure to pass your kind comments on and we hope to see you in the salon again soon!
Best Wishes,
Chelsey - Salon Receptionist

Best colourist

Shirley Thomas
28th Jan 2019
Team Member: Caroline
5.0
Appointment verified by SALONGENIUS Software

Always get a great colour experience with Caroline. She is very knowledgeable and brilliant at putting on the colour. My hair always looks good when she’s done it!

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Response from TONI&GUY Newcastle

Thank you for taking the time to review your TONI&GUY hair experience
We look forward to welcoming your back to our salon soon

Kind regards,
TONI&GUY reception team

New hai4cut

Michele Crabtree
27th Jan 2019
Team Member: Tanya
5.0
Appointment verified by SALONGENIUS Software

Thrilled with my cut. Washed my hair this morning and the cut is amazing. Great product too.

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Response from TONI&GUY Newcastle

Hi Michele,
Thanks for taking the time to review Toni&Guy Newcastle.
We are so glad you received 5* service and loved your cut.
We will be sure to pass your kind comments onto Tanya and the rest of the team and we hope to see you in the salon again soon!
Best Wishes,
Chelsey- Salon Receptionist

Outstanding

Debbie
27th Jan 2019
Team Member: Stella
4.0
Appointment verified by SALONGENIUS Software

Stella is outstanding. She listens to what you want, will advise based on your hair the and translates it into a fantastic cut taking the time to make sure it is done exceptonally well. I would absolutely recommend Stella particularly to this with shorter hair which is her specialism.

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Response from TONI&GUY Newcastle

Hi Debbie,
Thanks for taking the time to review Toni&Guy Newcastle.
We are so glad you love your hair and received 5* service!
We will be sure to pass your kind comments onto Stella and we hope to see you in the salon again soon!
Best Wishes,
Chelsey-Salon Receptionist

Superb cut as always by Stella

Tricia Conaty
26th Jan 2019
Team Member: Stella
5.0

As always seen on time, excellent service, excellent cut by Stella, my hair is short so needs a styled cut which Stella does every time I go.

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Response from TONI&GUY Newcastle

Hi Tricia,
Thanks for your 5* star review of Toni and Guy Newcastle.
We really appreciate you taking the time to review the salon and we will pass on your kind words to Stella and hope to see you in the salon again soon.
Thank you,
Chelsey - Salon Receptionist

Fantastic cut

Dawn Gilbert
26th Jan 2019
Team Member: Stella
5.0
Appointment verified by SALONGENIUS Software

Another fantastic cut by stella thanks again

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Response from TONI&GUY Newcastle

Hi Dawn,
Thanks for taking the time to leave a review for Toni&Guy Newcastle.
We are so glad you have great experience here and we will be sure to pass your kind words onto Stella.
We hope to see you in the salon again soon!
Best Wishes,
Chelsey- Salon Receptionist

Cut & blow dry

Maz
25th Jan 2019
Team Member: Nick
5.0
Appointment verified by SALONGENIUS Software

Surly nick knows how to style & cut men
I’m impressed with the results.
Staff were friendly ????

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Response from TONI&GUY Newcastle

Hi Maz
Thank you for taking the time to leave a great review on your visit to Toni and Guy Newcastle!
I will be sure to pass your kind comments onto Nick and we look forward to seeing you in the salon for your next hair appointment!
Best wishes
Chelsey - Salon Receptionist

Not Too Shabby

Craig
24th Jan 2019
5.0

Excellent

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Response from TONI&GUY Newcastle

Hi Craig
Thanks for taking the time to leave a review for Toni&Guy Newcastle.
We are so glad to hear that you received 5* service and that you are happy with your haircut
We hope to see you in the salon again soon!
Thank you,
Chelsey- Salon Receptionist

Friendly salon

Lisa Andrews
23rd Jan 2019
Team Member: Tanya
5.0
Appointment verified by SALONGENIUS Software

It has taken me a long time to find a stylist that understands my hair. Tanya is amazing.

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Response from TONI&GUY Newcastle

Hi Lisa,
Thanks for taking the time to review Toni&Guy Newcastle.
We are so glad you received 5* service and enjoyed your time here. We will be sure to pass your kind comments onto Tanya and we hope to see you in the salon again soon!
Best Wishes,
Chelsey- Salon Receptionist

Amazing experience

Deborah buxton
19th Jan 2019
Team Member: Libby
5.0
Appointment verified by SALONGENIUS Software

I loved my time here. Libby was utterly amazing! She knew exactly what I wanted and her experience shone through. The end result was exactly what I pictured! I am proud to call her my stylist!

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Response from TONI&GUY Newcastle

Hi Deborah,
Thank you for taking the time to review Toni&Guy Newcaste.
Thank you for your kind comments and will will pass this onto Libby.
We hope to see you in the salon again soon.

Thank you,
Chelsey -Salon receptionist

Highlights

Emma
17th Jan 2019
Team Member: Matthew
5.0
Appointment verified by SALONGENIUS Software

Amazing visit today, as usual.
First time having my hair coloured at this salon , but I usually come here for it cut. I was so impressed with each stage of the process of getting it highlighted..
Didn’t feel rushed , was kept very informed, and given very realistic expectations of what was possible for my hair.
Really happy with the result. As always a very happy customer.

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Response from TONI&GUY Newcastle

Hi Emma,
Thanks for taking the time to review Toni&Guy Newcastle.
We are so glad you are happy with your colour and received 5* service.
We will be sure to pass your kind comments onto Matthew and we hope to see you in the salon again soon!
Best Wishes,
Chelsey-Salon Receptionist

Another Great Experience

Jeremy Lathbury
12th Jan 2019
Team Member: Tanya
5.0
Appointment verified by SALONGENIUS Software

Since trying Toni and Guy some time back, I had such a great experience that I continue to return

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Response from TONI&GUY Newcastle

Hi Jeremy,
Thanks for taking the time to review Toni&Guy Newcastle.
We are so glad you loved your haircut and received 5* service!
We will be sure to pass your kind comments onto Tanya and the rest of the team.
We hope to see you in the salon again soon!
Best Wishes,
Chelsey - Salon Receptionist

Great cut, lovely staff, couldn't recommend more highly

Joshua Lloyd-Braiden
12th Jan 2019
Team Member: Amy
5.0
Appointment verified by SALONGENIUS Software

Really nice experience, did a wonderful job.

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Response from TONI&GUY Newcastle

Hi Joshua,
Thanks for taking the time to review Toni&Guy Newcastle.
We are so glad you are happy with your cut and received 5* service. We will be sure to pass your kind comments onto Amy and we hope to see you in the salon again soon!
Best Wishes,
Chelsey- Salon Receptionist

Review

Samantha Burke
11th Jan 2019
Team Member: Becca
5.0
Appointment verified by SALONGENIUS Software

Fantastic service - I was extremely happy.

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Response from TONI&GUY Newcastle

Hello Samantha,
Thank you for taking the time to leave us your 5* review.
We are pleased to hear that you are happy with your haircut and the service you received in the salon and we will be sure to pass on your kind comments to Becca. We hope to see you in the salon again soon.
Thank you,
Chelsey salon-receptionist

Very grateful

Claire Huddleston
11th Jan 2019
Team Member: Stella
5.0
Appointment verified by SALONGENIUS Software

Lovely experience and helpful advice. Really happy with the cut - thank you!

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Response from TONI&GUY Newcastle

Hi Claire,
Thanks for taking the time to leave a review for Toni&Guy Newcastle.
We are so glad you loved your hair and will be sure to pass on your kind comments to Stella.
We hope to see you in the salon again soon!
Thank you,
Chelsey- Salon Receptionist

Amazing service

Matthew Balme
9th Jan 2019
Team Member: sam
4.5
Appointment verified by SALONGENIUS Software

It was my first appointment with this salon and throughly enjoyed the experience. I’m very happy with the haircut and think it’s definitely worth the slightly higher prices than other places may charge. The only improvement would’ve been if the offered teas and coffee!

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Response from TONI&GUY Newcastle

Hi Matthew,

Thanks for taking the time to leave a lovely review on your visit to Toni&Guy Newcastle. I will pass your kind comments onto Sam, and we look forward to seeing you again!

Best wishes,

Chelsey-Salon Receptionist

Fresh start

Shaheen
9th Jan 2019
Team Member: Matthew
5.0
Appointment verified by SALONGENIUS Software

Matthew is just a perfectionist when it comes to colour, I trust him completely as he always does a beautiful job, and hes so lovely!

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Response from TONI&GUY Newcastle

Hi Shaheen,
Thanks for taking the time to review Toni&Guy Newcastle.
We are so glad you love your cut and enjoyed your experience in the salon!
We will be sure to pass your kind comments onto Matthew and we hope to see you soon for you next appointment!
Best Wishes,
Chelsey-Salon Receptionist

Great!!!!

Beth
6th Jan 2019
Team Member: Alex
4.0

Great cut and blow dry. My hair feels and looks amazing.

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Response from TONI&GUY Newcastle

Hi Beth,
Thank you for taking the time to leave your review.
We are glad to hear that you are pleased with your haircut.
We will be sure to pass your lovely comments onto Alex and hope to see you in the salon again soon.
Thank you,
Chelsey - Salon Receptionist

Cut and Blow Dry Treat

Jacqui Almond
5th Jan 2019
Team Member: Matthew
5.0
Appointment verified by SALONGENIUS Software

My daughter bought me a gift card for Christmas to get my hair cut. I had s lovely day with s very helpful stylist who made me feel very special along with other staff who offered tea and a wonderful head massage. A great experience which will definitely be repeated.

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Response from TONI&GUY Newcastle

Hi Jacqui,
Thanks for leaving a review for Toni&Guy Newcastle.
We really appreciate your kind comments and will be sure to pass them on to Matthew and the rest of the team. We are looking forward to seeing you for your next appointment.
Thank you,
Chelsey- Salon Receptionist

Love my new hairstyle

Preeti Singh
5th Jan 2019
Team Member: Libby
5.0
Appointment verified by SALONGENIUS Software

Thanks very much Libby and Tony and Guy for the wonderful experience. Have never been disappointed.

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Response from TONI&GUY Newcastle

Hi Preeti,
Thanks for taking the time to review Toni&Guy Newcastle.
We are so glad you received excellent service, we will be sure to pass you kind comments onto Libby
We hope to see you in the salon again soon.
Best Wishes,
Chelsey-Salon Receptionist

Cut and colour

Tara Twigg
29th Dec 2018
Team Member: Stella
5.0
Appointment verified by SALONGENIUS Software

Always a great service and very friendly in the salon!

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Response from TONI&GUY Newcastle

Hi Tara,
Thanks for taking the time to review Toni&Guy Newcastle.
We are so glad you received 5* service and loved your cut!
We will be sure to pass your kind comments onto Stella and we hope to see you again soon!
Thank you,
Chelsey-Salon Receptionist

Terrible

Shaun
28th Dec 2018
1.5
Appointment verified by SALONGENIUS Software

Appalling. I was rushed and not listened to. I came into the salon with hair down to my shoulders and only wanting a trim. I left with hardly any hair at all. I mentioned I had a cows lick that I was self conscious about, so I didn't want the side of my hair cut. When drying my hair all pressure was put onto my cows lick, so it becane worse! I would never recommend.

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Response from TONI&GUY Newcastle

Thank you for taking the time to review

Kind regards,
TONI&GUY reception team

Hair cut and blow

Chloe
23rd Dec 2018
Team Member: Libby
5.0
Appointment verified by SALONGENIUS Software

Had my hair cut at Tony & Guy, booked online which was easy and quick to do. My stylist Libby, was very helpful and gave recommendations regarding my new cut to suit my hair type and face shape. The cut and styling was perfect and even taught me techniques to help style it myself. Was a really nice experience and I am super happy with the result.

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Response from TONI&GUY Newcastle

Hi Chloe,
Thank you for your 5* review.
We are pleased to hear that enjoyed your experience her at Toni&Guy Newcastle.
We will be sure to pass on your lovely comments to Libby and we hope to see you in the salon again soon.
Kind Regards,
Chelsey salon-receptionist

Brilliant

Jenifer Armstrong
21st Dec 2018
Team Member: Tanya
5.0
Appointment verified by SALONGENIUS Software

From the moment you step through the salon doors in Newcastle you're made to feel welcome and at ease by all of the team. I'm always greeted graciously and most importantly, genuinely. I love having my hair washed while sat in a massaging chair and having a chat to whomever it is doing the honours that day. And I love the excellent lattes!
As for Tanya, she is an amazing stylist and woman! From my first visit, she knew just what I wanted and needed. My hair looks amazing (even if I do say so myself!). Tanya has helped to put the icing on the cake of a personal transformation and I can never thank her enough for it. She's a wonderful person who doesn't just care about my hair but takes a genuine interest in what's going on in my life. I look forward to our chats just as much as my new look! And I wish her and the whole team a wonderful Christmas and I can't wait to see them all again in the New Year xxx

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Response from TONI&GUY Newcastle

Good morning Jenifer,
Thank You so much for taking the time to review your recent Salon experience.
It is fantastic to hear that you were happy with your haircut.
We will pass on your comments to Tanya and the team
We look forward to welcoming you back in the near future and hope you have a fantastic Christmas.
Best wishes,
Chelsey salon-receptionist

Another amazing haircut

Emma
20th Dec 2018
Team Member: sam
5.0
Appointment verified by SALONGENIUS Software

As always Sam listened to me and really took the time to help me find the cut I wanted. She remembers my long term hair ‘goals’ and my hair quirks, which makes me feel really valued .i never feel like she’s just waiting to get me out of the seat and out through the door. I’m always so happy with the service here. Worth every penny.

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Response from TONI&GUY Newcastle

Hello Emma,
Thank you for taking the time to leave your 5* review with Toni&Guy Newcastle.
Were are please to hear that you are always happy with your haircut from Sam and will be sure to pass on your kind comments to Sam.
We hope you see you in the salon again sometime soon.
Thank you,

Chelsey salon-receptionist

First Visit

Paula Simpson
19th Dec 2018
Team Member: sam
5.0
Appointment verified by SALONGENIUS Software

First visit to Salon and a good experience. Always feels good to be pampered and get the "whole" experience. Receptionist friendly and obliging, wasting no time taking my coat, gowning and seated. Hairdresser focused and listening to whst I wanted. Massage great whilst hair is washed. Stylist checking all the time that I was happy with style. Highly recommended, will return

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Response from TONI&GUY Newcastle

HI Paula,
Thank you so much for taking the time to leave your 5* review at Toni&Guy Newcastle.
We are pleased to hear that you enjoyed your full experience in the salon and we will be sure to pass on your lovely comments to Sam and the team.
We hope to see you in the salon again soon.

Best Wishes
Chelsey salon-receptionist

Haircut

Dan
18th Dec 2018
Team Member: Libby
5.0

Fabulous

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Response from TONI&GUY Newcastle

Hello Dan,

Thanks for taking the time to review Toni&Guy Newcastle.
We are so glad you are happy with your hair and received excellent service
We will be sure to pass your kind comments onto the team and we hope to see you in the salon again soon!

Chelsey Salon-Receptionist

Friendly staff

Paula
16th Dec 2018
3.5
Appointment verified by SALONGENIUS Software

Friendly staff

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Response from TONI&GUY Newcastle

Dear Paula

We would appreciated any additional feedback on your service if possible?

Kind regards
TONI&GUY Newcastle

[email protected]

Miss

Anonymous
15th Dec 2018
5.0

Lovely service as usual and perfect cut - thank you Amy and the team at Toni and Guy Newcastle!

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Response from TONI&GUY Newcastle

Hi,
Thank you for taking the time to leave your 5* review with Toni&Guy Newcastle.
We are very happy that you are pleased with your cut and the service you received.
We will be sure to pass on your kind comments to Amy and the team and hope to see you in the salon again soon.
Best wishes,
Chelsey Salon-receptionist

Fantastic

Amelia clark
15th Dec 2018
Team Member: sam
5.0
Appointment verified by SALONGENIUS Software

My dad booked an appointment for me,Sam the stylist was awesome and explained different types of styles that would suit me.
She was very warming and friendly and made me comfortable within the salon.
5 stars and will be returning.

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Response from TONI&GUY Newcastle

Hello Amelia,
Thank you so much for leaving us a 5* review.
We are very happy that you are pleased with your haircut and the service you received from Sam and we will be sure to pass on these lovely comments to her.
Hope to see you again soon.
Kind Regards,
Chelsey

Fantastic cut

Dawn Gilbert
15th Dec 2018
Team Member: Stella
5.0
Appointment verified by SALONGENIUS Software

Another fantastic cut by stella thanks again

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Response from TONI&GUY Newcastle

Hi Dawn,
Thanks for taking the time to review Toni&Guy Newcastle.
We are so glad you received great service and will be sure to pass your kind comments onto Stella
We hope to see you in the salon again soon!
Kind Regards,
Chelsey-Salon Receptionist

A million dollars

Kirsty Bird
15th Dec 2018
Team Member: Matthew
5.0
Appointment verified by SALONGENIUS Software

Had a cut and colour done today by Matthew. I’ve left the salon feeling amazing. He really listened and understood exactly what I wanted. He’s an absolute gem. Xx

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Response from TONI&GUY Newcastle

HI Kirsty,
Thanks for leaving a review for Toni&Guy Newcastle.
We are so glad you love your cut and colour and will be sure to tell Matthew you do!
We hope to see you back in the salon soon for you next appointment.
Best Wishes,
Chelsey-Salon Receptionist

Great cut

Ailsa Higgins
14th Dec 2018
Team Member: Stella
5.0

Always a fab cut. Thanks Stella

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Response from TONI&GUY Newcastle

Good Afternoon Ailsa.
Thank You so much for your Review on your recent salon visit.
We are very happy that you loved your final result.
We will pass on your comments to Stella
We look forward to seeing you in the salon again soon.
Kind Regards.
Chelsey - Salon Receptionist

Happy

Alison thompson
14th Dec 2018
Team Member: Becca
5.0
Appointment verified by SALONGENIUS Software

I really hate going to the hairdressers as I have had some bad experience but I went today 14th Dec and I feel great over the moon with my hair and family have said it's the best I have had for along time

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Response from TONI&GUY Newcastle

Hello Alison,
Thank you so much for leaving us a 5* review.
We are glad to hear that you are happy with your hair and we will be sure to pass on your lovely comments to Becca.
We hope to see you again soon.
Thank you,
Chelsey - Salon-Receptionist

Hair appointment

Anonymous
14th Dec 2018
Team Member: Libby
5.0

Wonderful experience as always

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Response from TONI&GUY Newcastle

Hi,
Thank you for taking the time to review Toni&Guy Newcastle
Well will pass your kind comments onto Libby.
Hope to see you again sometime soon.
Best Wishes
Chelsey salon-receptionist

Stylist

Christine Liddell
14th Dec 2018
Team Member: Tanya
5.0
Appointment verified by SALONGENIUS Software

Always does an absolutely amazing job on my hair and gives me 100% attention to detail on it. Tanya is so friendly and lovely to have a chat with when I see her. Brilliant job!

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Response from TONI&GUY Newcastle

Hi Christine,
Thank you for taking the time to leave your 5* review with Toni&Guy Newcastle.
We are happy to hear that you always enjoy your experience here with Tanya and will be sure to pass on this lovely comment to her.
We hope to see you in the salon again soon,
Thank you,
Chelsey salon-Receptionist

December 2018

Jenny dockerty
13th Dec 2018
Team Member: Tanya
5.0

Love my haircut. As always, it’s a great cut, and Tanya listens then cuts my hair just as I ask. I’m always so pleased with my hair afterwards, because of the layers and shape to the style!
Salon staff are always friendly and cheerful .

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Response from TONI&GUY Newcastle

Hello Jenny,
Thank you for taking the time to review your 5* experience at Toni&Guy Newcastle.
We are very happy that you are pleased with your haircut.
We will pass on your kind comments to Tanya and the Team and hope to see you in the salon again.
Best wishes,
Chelsey-Salon Receptionist

Bob cut

Kyla
13th Dec 2018
Team Member: Alex
5.0
Appointment verified by SALONGENIUS Software

Such an amazing service made me feel so comfortable , Alex did an amazing hair cut and did exactly what I asked for! Couldn’t have done a better job!!

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Response from TONI&GUY Newcastle

Hi Kyla,
Thank you for taking the time to leave your 5* review with Toni&Guy Newcastle.
We are pleased to hear that you are very happy with your haircut and we will pass on your lovely comments to Alex.
Hope to see you in the salon again sometime soon.
Kind Regards,
Chelsey-Salon Receptionist

Great

Rachael
13th Dec 2018
Team Member: Stella
5.0
Appointment verified by SALONGENIUS Software

Friendly staff, and I'm pleased with my haircut. Would definitely recommend.

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Response from TONI&GUY Newcastle

Hi Rachael,
Thanks for taking the time to review Toni&Guy Newcastle.
We are so glad you received 5* service and we will be sure to pass your kind comments onto Stella
We look forward to seeing you again soon!
Thank you
Chelsey-Salon Receptionist

Another fab haircut

Susan Nicholson
10th Dec 2018
Team Member: Libby
5.0
Appointment verified by SALONGENIUS Software

Had my regular 8 week appointment with Libby. This time we went for something a little different and I love it. Libby is not only a great stylist but a fantastic person too. A credit to Toni & Guy xxx

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Response from TONI&GUY Newcastle

Hi Susan,
Thanks for taking the time to leave a review for Toni&Guy Newcastle.
We are so glad you loved your cut and received 5* service.
We will be sure to pass your kind comments onto Libby and we hope to see you in the salon again soon!
Best Wishes,
Chelsey- Salon Receptionist

Perfect cut!

Jen
8th Dec 2018
Team Member: Tim
5.0
Appointment verified by SALONGENIUS Software

Today was the first time I had my cut by Tim. When I arrived we discussed what I was after and he talked me through it all, making sure I was happy with everything as we went. He took his time and made suggestions about the cut and products that would benefit my hair type but without any pressure to buy anything. He was really easy to chat to and the cut and the blow dry were spot on! I’m really pleased with the result and will be booking in with him next time for sure!

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Response from TONI&GUY Newcastle

Hi Jen,
Thanks for taking the time to review Toni&Guy Newcastle.
We are so glad you received 5* service and enjoyed your time here!
We will be sure to pass your kind comments onto Tim and we hope to see you in the salon again soon!
Thank you,
Chelsey- Salon Receptionist

Haircit

Gill Masson
8th Dec 2018
Team Member: Caroline
5.0
Appointment verified by SALONGENIUS Software

Caroline always listens and doesn’t hair just as I have asked her to.

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Response from TONI&GUY Newcastle

Hi Gill,
Thanks for taking the time to review Toni& Guy Newcastle.
We are so glad you had superb service and ill be sure to pass your comments onto Caroline
We hope to see you in the salon again soon!
Best Wishes,
Chelsey- Salon Receptionist

Happy older client

Helen Spry
8th Dec 2018
Team Member: Libby
5.0
Appointment verified by SALONGENIUS Software

So happy that Katie and now Libby at the Newcastle salon have been able to create a nice style for my hard to manage hair that is definitely not 'the old lady look'. I always receive compliments about my hair. Thank you.

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Response from TONI&GUY Newcastle

Hi Helen,
Thanks for taking the time to review Toni&Guy Newcastle
We are so glad you received excellent service and enjoyed your time in the salon.
We will be sure to pass your kind comments onto Libby and we hope to see you again soon!
Kind Regards
Chelsey- Salon Receptionist

The Kim/k style

Nicola
7th Dec 2018
Team Member: Libby
5.0
Appointment verified by SALONGENIUS Software

Iv never been to a salon for over a year, as iv put weight on and feel like iv let myself go...due to medical issues! Managed to build myself into booking an appointment, which am so happy I did.. can’t thank Libby enough as she put me straight at easy and build a repor from the minute she came over to me! Am so happy with my restyle and will be back again! Such a lovely person.

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Response from TONI&GUY Newcastle

Hi Nicola,
Thanks for taking the time to review Toni&Guy Newcastle.
We are so glad you received 5* service and enjoyed your time here. We will be sure to pass your kind comments onto Libby and we hope to see you in the salon again soon!
Thank you,
Chelsey- Salon Receptionist

Xmas

Jill beck
7th Dec 2018
Team Member: Matthew
5.0

Amaizing as always great advice and professional as ever

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Response from TONI&GUY Newcastle

Hi Jill,
Thanks for taking the time to review Toni&Guy Newcastle.
We really appreciate your positive comments about the 5* service you received here. We will be sure to pass them onto Matthew and we hope to see you in the salon again soon!
Best Wishes,
Chelsey- Salon Receptionis

Hair colour

Jane Gibson
5th Dec 2018
Team Member: Scott
5.0
Appointment verified by SALONGENIUS Software

Thanks Scott so thrilled with my colour xx

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Response from TONI&GUY Newcastle

Hi Jane,
Thank you for the 5* review.
We are glad that you were happy with your visit to Toni&Guy Newcastle.
I will be sure to pass this message onto Scott and we hope to see you again soon.
Best Wishes,
Chelsey-Salon Receptionist

Very very disappointed

Lata clouton
30th Nov 2018
2.0
Appointment verified by SALONGENIUS Software

I had asked that my hair should be just shoulder lenght but way too short ! Just below my ears!!! Fisrt time here and extremely disappointed!!!!

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Response from TONI&GUY Newcastle

Thank you for taking the time to review us

This message was reported to our reception team and the will contact you in due course

Great!

Catherine
30th Nov 2018
Team Member: Matthew
5.0
Appointment verified by SALONGENIUS Software

Matthew strikes the perfect balance between being professional and efficient and being friendly and empathetic.

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Response from TONI&GUY Newcastle

Hi Catherine,

Thanks for taking the time to leave a great review on your visit to Toni&Guy Newcastle. I will pass your loevly comments onto Matthew and we look forward to seeing you again soon

Best wishes,
Chelsey - Salon Receptionist

Fabulous experience

Angela McLaughlin
29th Nov 2018
Team Member: Libby
5.0
Appointment verified by SALONGENIUS Software

My first time at this salon but certainly not my last, everything about the experience was perfect, especially the massage chair when having my hair washed, the gorgeous products but best of all .... Libby! She was a delight, professional, confident with the scissors and really friendly! I will definitely recommend Toni & Guy.

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Response from TONI&GUY Newcastle

Hi Angela,

Thank you so much for leaving such a lovely review on your visit to Toni & Guy Newcastle, I will be sure to pass your kind comments onto Libby and the rest of the team! We look forward to seeing you again soon.

Best wishes,

Hope - Salon Receptionist

Fabulous

Amy
23rd Nov 2018
Team Member: Amy
5.0
Appointment verified by SALONGENIUS Software

Absolutely love my hair cut... it was exactly what I wanted and Amy listened. I will definitely be back and I’ll be requesting Amy again. The only negative I could say is that I was offered a hair treatment, which I wanted but I wasn’t told it would cost £20 on top of my hair style. Even though it was worth it, luckily I had the money to pay. Never expected it to cost £70 in total. But like I say I am extremely happy with my cut and blow dry and the treatment but next time I’d like to be told the price of the treatment before I decide to have it because I may not of had enough money and that would of been very embarrassing. It was worth every penny! Thank you.

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Response from TONI&GUY Newcastle

Hi Amy,
Thanks for taking the time to review Toni&Guy Newcastle.
We are so glad you are happy with your cut and received 5* service. We will be sure to pass your kind comments onto Amy and we hope to see you in the salon again soon!
Best Wishes,
Chelsey- Salon Receptionist

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About us

TONI&GUY Newcastle-upon-Tyne opened in the city centre in 1995, recently relocating to Haymarket. We are committed to providing the ultimate salon experience, paying great attention to customer service.

Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles. Members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients.

We offer many additional services including Bridal and Occasion hair and the NanoKeratin Smoothing blow-dry. Our wide range of haircare products include label.m, Kerastase, GHD, L’Oreal and Tangle Teezer to keep your hair salon perfect until your next visit.

For more information on our services please speak to our friendly reception team who will be happy to help.

STRENGTH IN STYLE
Strength in Style is now available in this salon, offering people affected by cancer specialist support and advice on hair care. This service includes styling pre, during and post treatment hair, and wig personalisation with the option to purchase synthetic and human hair wigs. Please contact our friendly reception team for more details.