TONI&GUY Newcastle

3 Ridley Place, Newcastle upon Tyne, Tyne and Wear, NE1 8JQ

About us

TONI&GUY Newcastle-upon-Tyne opened in the city centre in 1995, recently relocating to Haymarket. We are committed to providing the ultimate salon experience, paying great attention to customer service.

Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles. Members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients.

We offer many additional services including Bridal and Occasion hair and the NanoKeratin Smoothing blow-dry. Our wide range of haircare products include label.m, Kerastase, GHD, L’Oreal and Tangle Teezer to keep your hair salon perfect until your next visit.

For more information on our services please speak to our friendly reception team who will be happy to help.

STRENGTH IN STYLE
Strength in Style is now available in this salon, offering people affected by cancer specialist support and advice on hair care. This service includes styling pre, during and post treatment hair, and wig personalisation with the option to purchase synthetic and human hair wigs. Please contact our friendly reception team for more details.

Read more...

Opening hours

Monday 09:00 - 20:00
Tuesday 09:00 - 20:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 20:00
Saturday 08:00 - 17:30
Sunday Closed

Reviews

4.87
1,766 verified reviews
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Can't ask for much more!!

Anonymous
26th May 2017
5.0

So once again o have had an amazing experience with Libby!
I have been growing my hair into a style that I have never tried before. I have had a bob for 30 years in all shapes and colours but Libby has convinced me to try something new.
I have been growing my hair out for a year and yesterday when I went in I was going to go back to my usual standard cut.
Libby was amazing and convinced me to continue using her expertise to update my cut using techniques that have given me a look that I absolutely love.
We are going to look at colours next time to keep me interested but I'm sure whatever Libby suggests I will love as she listens carefully and uses her skill and knowledge to interpret my needs.
A credit to the salon!! Thanks once again Libby!

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Response from TONI&GUY Newcastle

WOW! What a fabulous review - thank you so much for taking the time to leave such positive feedback for Libby and rating Toni & Guy Newcastle 5*, it is so appreciated. Libby is fantastic at offering advice and is very honest about what she believes will work for you and your hair and this is what we love about her! We can't wait to see what you decide about your hair colour on your next visit. Best Wishes - Toni & Guy Newcastle Reception Team

Gents hair cut

Mark Eggleston
26th May 2017
5.0

Staff were really friendly and another top quality hair cut

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Response from TONI&GUY Newcastle

Hi Mark! Thank you for taking the time to leave Toni & Guy Newcastle a 5* rating, it is very appreciated. We are so pleased that you leave the salon satisfied with your hair style and it is always nice to see you in the salon. We look forward to seeing you at your next appointment. Best Wishes - Reception Team, Toni & Guy Newcastle

Ladies cut and blow-dry with Stella

MandK
25th May 2017
5.0

Fantastic. All of the staff are lovely with a friendly relaxing atmosphere. Stella is fantastic and really knows her stuff! I would recommend this salon to anyone as it's definitely my first choice from now on!

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Response from TONI&GUY Newcastle

Hi MandK, thank you so much for the great review. We are so pleased that your full experience in the salon was first class and that you left happy with the customer service and the cut that you received. We will pass your kind comments back to Stella also. We hope to see you in the salon again in the near future. Kind Regards, Toni & Guy Newcastle

Perhaps not a late night cut again

Liam Campbell
25th May 2017
4.0

Not my first visit and not will it be my last, although not my best visit. Loved my stylist -Tanya - very friendly, great hair cut, all the things you want really. I normally love having my hair washed however on this occasion, I couldn't tell you who did it (no introduction) felt like my scalp was being cooked (no enquiry about the temperature) and as for relaxing, it was clear she was supposed to be on her way home and therefore in a rush. But loved Tanya!

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Response from TONI&GUY Newcastle

Thank you for taking the time to write Toni&Guy Newcastle a review. We're so glad you received exceptional service from Tanya and will be sure to pass your kind comments on. . Hope to see you again soon for your next appointment.
if you need any help and advise on your hair please pop in to see us.
I also appreciate your feed back on the apprentices, I use these reviews for staff training and appraisals, and it is necessary to give them feed back ,
Thank you.
Are you part of our reward card holder membership? please ask reception for details on your next visit.
Best Wishes,
Claire
Salon manager

Cut & blow dry

Anonymous
22nd May 2017
4.5

Friendly, professional service and a great cut and blow dry.

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Response from TONI&GUY Newcastle

Hello! Thank you so much for the review of Toni & Guy Newcastle. We are so pleased that you left the salon with a cut and blow dry you loved and that you received a friendly experience within the salon. We noticed that we have lost some marks in regards to value, have you received one of our client reward cards? This card allows clients to build points up into monetary value that can be taken off future services or products! Kind Regards - Reception Team, Toni & Guy Newcastle

Thank you Libby

Anonymous
20th May 2017
4.5

Thanks to Libby for a very good haircut and friendly service today.

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Response from TONI&GUY Newcastle

Thank you for taking the time to leave Toni & Guy Newcastle a review, all feedback from our clients is greatly appreciated. We are so pleased that the service you received was 5* as was your haircut, we will also pass your feedback onto Libby. If you have any recommendations for the salon please e-mail them across to [email protected]
We look forward to seeing you in the salon again in the near future. Kind Regards - Reception Team, Toni & Guy Newcastle

First visit

Anonymous
20th May 2017
5.0

My first visit here and had a great experience. So will definitely return. Stella gave great advice and a fantastic cut! Thank you !

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Response from TONI&GUY Newcastle

Hello and thank you so much for the 5* review of Toni & Guy Newcastle. We are honestly so pleased that your first experience was 5* and this is the level of service that we at the Newcastle salon always aim to give (as well as great haircuts). We will pass your kind comments onto Stella, and we look forward to seeing you at your next visit to Toni & Guy. Kind Regards - Reception Team, Toni & Guy Newcastle

Haircut by Libby

Liam Allen
19th May 2017
5.0

Just want to say how polite, friendly and warm Libby was while she cut my hair today. She helped me to style it how I had in my head and it worked out really well.

Massive thank you.

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Response from TONI&GUY Newcastle

Hi Liam, Thank you very much for taking the time to leave such a positive and kind review for Toni & Guy Newcastle and Libby, one of our style directors. Your comments will be passed back to Libby and the management. We always aim to give clients 5* service as well as 5* hair cuts so we are happy that you received both of these on your visit and we hope to see you again in the near future. Best wishes - Reception Team, Toni & Guy Newcastle

Superb service!

Anonymous
18th May 2017
5.0

Exceptional service from Stella. Great team.

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Response from TONI&GUY Newcastle

"Super Service" - Thank you so much, we always aim at Toni & Guy Newcastle to provide high quality customer service and I am so glad that you felt this effect on your visit. We are also so happy that you left with a haircut that was also 5* and we will pass this feedback onto Stella. We look forward to seeing you in the salon on your next visit. Best wishes - Toni & Guy Newcastle

Cut and blow dry

Anonymous
17th May 2017
5.0

Always look forward to coming here. The staff are so friendly and welcoming. Tanya who does my hair is first class she knows how I like my hair done and always delivers. The guy on Reception always makes you feel welcome and so is the apprentice apologies for forgetting their names but honestly they really do go the extra mile which really means a lot to me.

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Response from TONI&GUY Newcastle

Thank you much for leaving Toni & Guy Newcastle a fantastic 5* review, it is so appreciated and we will pass all of your kind comments back to all of the staff! We always aim to provide high quality customer service during all points of your visit and I am so glad you felt welcome and left with a hair style that you love. We hope to see you again in the salon in the near future. Best wishes - Reception Team, Newcastle.

hair colour with caroline

Anonymous
13th May 2017
4.5

Always a great colour n service. Big recommendation.

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Response from TONI&GUY Newcastle

Thank you so much for leaving Toni & Guy Newcastle such a positive review and we will pass your comments back to Caroline. If you have any recommendations on how we could gain 5* please e-mail reception_toni&[email protected] , we really do appreciate all feedback. We hope to see you again in the salon in the near future. Best wishes - Toni & Guy Reception Team

Popped in on the spur of the moment

Anonymous
13th May 2017
5.0

I'm so glad I decided to pop in as I was passing, I've gone to the same hairdresser at wildes for 15years, and I would really recommend everyone to go as I am so pleased with my more upto date hair cut. I'm back in 5weeks to have my colour done.. Paula Keith.

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Response from TONI&GUY Newcastle

Hi Paula! Thank you so much for taking the time to leave such a fabulous review of our salon, we are glad you popped in too. We think the new haircut created by Caroline looked amazing on you! We can't wait to see the next change in a few weeks time! Kind Regards- Reception Team, Toni & Guy Newcastle

Fab experience

Anonymous
13th May 2017
5.0

First visit to this salon for my son and the experience was fab, Stella was great and provided advice and a style that at last he is happy with. We felt really welcome and will definately be back thank you

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Response from TONI&GUY Newcastle

Thank you so much for the 5* review, it really does mean a lot. We are so pleased that you had a warm welcome and great experience as well as your son leaving the salon loving his new style. We will pass your comments back to Stella and we can't wait to see you both back in the salon sometime in the near future. Kind Regards - Reception Team, Toni & Guy Newcastle

A great experience.

Anonymous
12th May 2017
5.0

From the on-line booking to leaving the salon Toni & Guy salon in Haymarket,Newcastle was a perfect hair experience. Thanks especially to senior stylist Tanya. Looking forward to my next appointment to have my colours done.

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Response from TONI&GUY Newcastle

Thank you so much for taking the time to leave Toni & Guy Newcastle a fantastic 5* review! We are so pleased that you have the perfect experience in the salon, with your haircut and through the booking experience (the new app is very popular) We will let Tanya know that you have left her such positive feedback and we look forward to seeing you at your next appointment. Best Wishes - Reception Team, Toni & Guy Newcastle

Katie - Keven Hair Cut

Keven Barker-McGill
11th May 2017
5.0

Katie was excellent as always. Fantastic haircut and great rapport. Always a great experience.

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Response from TONI&GUY Newcastle

Hi Keven! Thank you so much for the review of Toni & Guy Newcastle, it is always nice to see you in the salon. We agree, Katie is an excellent stylist and we will pass your kind comments back to her. We look forward to seeing you again at your next appointment. Kind Regards - Toni & Guy Reception Team

Clean brushes please!

Anonymous
11th May 2017
3.0

This is a nice salon. My haircut was fine. I can always rely on T & G for a decent cut so I will go back but with a different stylist. On this occasion the stylist did not use clean brushes when styling my hair. I think they should be washed for every customer.

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Response from TONI&GUY Newcastle

Thank you for taking the time to write Toni&Guy Newcastle a review. We're so glad you received good service and will be sure to pass your kind comments onto the team . Hope to see you again soon for your next appointment.
if you need any help and advise on your hair please pop in to see us.
I appreciate your feed back and I use these reviews in appraisals and team meetings to give feedback.
Are you part of our reward card holder membership? ask reception for details on your next visit.
Best Wishes,
Claire
Salon manager

Yet another fab haircut!

Anonymous
10th May 2017
5.0

Had my eight weekly haircut with Hannah today and as always she has done a fantastic job. Hannah always listens to what I want and I'm never disappointed with the results. Also like to thank Amy who washed my hair today and gave me a lovely relaxing head massage. Perfect experience all round.

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Response from TONI&GUY Newcastle

Hi there! Thank you so much for taking the time to leave a fabulous 5* review of Toni & Guy Newcastle. It is always lovely to receive feedback, especially from regular clients. We are so pleased that you have received continuous good service on your visits and are happy with your finished result. We will pass your comments back to Hannah and we look forward to seeing you in eight weeks time again. Best Wishes - Reception Team, Toni & Guy Newcastle

Gents cut

Anonymous
9th May 2017
4.5

Really happy with my cut!

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Response from TONI&GUY Newcastle

Thank you for taking the time to leave a 5* review of Toni & Guy Newcastle and we are so pleased you left with a haircut that you loved! We noticed that we have lost some marks in regards to value, have you received one of our client reward cards? This card allows clients to build points up into monetary value that can be taken off future services or products! Kind Regards - Reception Team, Toni & Guy Newcastle

Highly recommend!

Anonymous
9th May 2017
5.0

Extremely friendly! Great advice !Highly recommend! Also 20% NHS discount!

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Response from TONI&GUY Newcastle

Thank you so much for taking the time to leave Toni & Guy a 5* review, it is so appreciated. We are pleased that you had an all round great experience and we hope to see you in the salon again sometime soon. Kind Regards - Reception Team, Toni & Guy Newcastle

Newcastle

Lesley Mceachin
8th May 2017
4.5

First time at toni and guy and I'll definitely be coming back. Loved the massage chairs!
Love my new hair style, he knew exactly what I was looking for.
Very comfortable experience
Thank you!!

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Response from TONI&GUY Newcastle

Hi Lesley! Thank you for your review of Toni & Guy Newcastle, it was so nice to have you in the salon. We at Toni & Guy always aim to give our clients a comfortable and welcoming experience. We are so pleased that you loved your new hair style and we shall pass your review and comments on to Nick who was your stylist. We look forward to seeing you again in the future. Best wishes - Charlotte, Salon Reception Team

Newcastle libby

Chris mc
8th May 2017
5.0

First time at T&G and Def won't be the last.
Hair done by libby, wanted something different and she knew exactly what I was looking for.
Love the end product and libbys banter helped the time fly.
Massive thanks libby! Get yourself to the lake district x

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Response from TONI&GUY Newcastle

Hi Chris! Thank you so much for the review of Toni & Guy Newcastle, we are so pleased we have gained a new customer with you and that you had an all round great experience. Libby is full of energy and a fantastic stylist, we will pass your comments back to her. We can't wait to see you in the salon for your next appointment. Kind regards, Charlotte - Salon Receptionist

Just wow.

Anonymous
6th May 2017
5.0

This was my first hairdresser experience and I was nervous as. My stylist, Libby, I think her name was made me feel so comfortable. She seemed to actually care and asked me loads of questions before we started to make sure I was going to walk out looking and feeling amazing. She did a fantastic job and I left emotional and feeling fabulous. I've already booked my return appointment!! I loved it and would recommend to everyone I know.

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Response from TONI&GUY Newcastle

Thank you so much for such a lovely and kind review of Toni & Guy Newcastle. We are so happy that you had a comfortable and welcoming experience within the salon and that you left with a haircut that made you feel so good. We will pass your kind words back to Libby, she will be so appreciative that you have taken the time to leave a 5* review. We look forward to seeing you at your next appointment. Best wishes - Charlotte, Reception Team

Just wow.

Anonymous
6th May 2017
5.0

This was my first hairdresser experience and I was nervous as. My stylist, Libby, I think her name was made me feel so comfortable. She seemed to actually care and asked me loads of questions before we started to make sure I was going to walk out looking and feeling amazing. She did a fantastic job and I left emotional and feeling fabulous. I've already booked my return appointment!! I loved it and would recommend to everyone I know.

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Response from TONI&GUY Newcastle

Thank you so much for such a lovely and kind review of Toni & Guy Newcastle. We are so happy that you had a comfortable and welcoming experience within the salon and that you left with a haircut that made you feel so good. We will pass your kind words back to Libby, she will be so appreciative that you have taken the time to leave a 5* review. We look forward to seeing you at your next appointment. Best wishes - Charlotte, Reception Team

Excellent service

Anonymous
5th May 2017
5.0

Wondeful service this morning at Toni and Guy Newcastle, a real treat and I love my hair. Thank you Rebecca

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Response from TONI&GUY Newcastle

We are so grateful that you have left Toni & Guy Newcastle a 5* review - thank you! We love to make our clients feel fabulous and we are so happy you loved your haircut. We will pass this feedback back to Rebecca and we hope to see you again in the near future. Best wishes - Charlotte, Salon Receptionist

Hair

Anonymous
4th May 2017
3.0

Today was my first visit to your salon for a colour and cut ...Mathew gave me highlights ...and was most attentive to me ...Celine Leonard

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Response from TONI&GUY Newcastle

Hi Celine, thank you so much for taking the time to leave Toni & Guy Newcastle a review and we will pass your kind words back to Matthew.
We noticed that we have lost some marks in regards to value, have you received one of our client reward cards? This card allows clients to build points up into monetary value that can be taken off future services or products!

If you have any recommendations on how we could achieve a 5* review from yourself please send an e-mail to [email protected] , we really do appreciate client feedback to ensure we give all clients a fantastic experience.

We hope to see you again in the near future, kind regards, Charlotte - Salon Receptionist

Fantastic experience

Anonymous
3rd May 2017
5.0

Very relaxing shampoo and massage followed by extremely excellent cut Staff welcoming

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Response from TONI&GUY Newcastle

Thank you so much for the amazing 5* review. We are so pleased your full experience at Toni & Guy Newcastle was enjoyable and welcoming. We are happy that you left with an amazing cut and we hope to see you in the salon again soon. Best wishes - Toni & Guy Newcastle

Fabulous!

Anonymous
1st May 2017
5.0

Perfect service! Beautiful colour and finish! All thanks to Matthew!

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Response from TONI&GUY Newcastle

Thank you so much for taking the time to leave such a positive review. We are so pleased that you had a 5* experience and loved your hair! We hope to see you back in the salon in the near future. Kind Regards, Charlotte - Salon Receptionist

Great as usual!!

Tracy Beattie
29th Apr 2017
4.0

Great as usual...no waiting around, lovely coffee...same girl (Katie Newcastle Ridley Place) has cut my hair for years and she's great!!
Would defo recommend ????

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Response from TONI&GUY Newcastle

Hi Tracey! Thank you so much for the review and we will of course pass your comments back to Katie, it is always nice to see you in the salon!

We noticed that we have lost some marks in regards to value, have you received one of our client reward cards? This card allows clients to build points up into monetary value that can be taken off future services or products! If you have any recommendations on how we could achieve a 5* review from yourself please send an e-mail to [email protected] , we really do appreciate client feedback to ensure we give all clients a fantastic experience. Kind Regards - Reception Team, Toni & Guy Newcastle

Great experience, great cut

Daniel Harrison
26th Apr 2017
4.0

Really nice lady cut my hair and really pleased. You get what you pay for

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Response from TONI&GUY Newcastle

Hi there, thanks for your kind comments and your review on your visit to the salon and we're really pleased you like your hair. Thanks again for your review and we look forward to seeing you again at Toni and Guy Newcastle! Best wishes - Tim.

Great hair cut!

Anonymous
26th Apr 2017
4.5

Had good suggestions, love my hair

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Response from TONI&GUY Newcastle

We at Toni&Guy Newcastle are so appreciative of your review of the salon. We will pass your comments back to our staff as positive feedback is lovely to hear. Also thank you so much for taking the time to write a review on your recent hairdressing visit to our Salon. It is Great to hear that you were given good advice and that you love your haircut. We look forward to welcoming you back again soon. Kind Regards. All the Team @Toni&Guy Newcastle

Head massage and haircut

Anonymous
21st Apr 2017
5.0

Enjoyable as always. Katie is v.good stylist

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Response from TONI&GUY Newcastle

Good Morning and thank you for taking the time to write a 5* Review of your recent hairdressing visit to our Newcastle salon. We are delighted that you love your cut by Katie and we will let her know . We look forward to seeing you back at the salon again soon. Kind Regards. All The Team@Toni&Guy Newcastle

Great style from Libby

Anonymous
18th Apr 2017
5.0

As always, Libby gave me a great new style - keeping it fresh. And wonderful chat too! Thanks x

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Response from TONI&GUY Newcastle

Good Morning and thank you so much for your 5* review on your hairdressing visit to Toni&Guy Newcastle. It's great to hear you love your new style and we will pass these kind words on to Libby. We look forward to seeing you again soon. Kind Regards. All The Team@Toni&Guy Newcastle.

Utterly fantastic

Anonymous
18th Apr 2017
5.0

The team at T&G Newcastle are always fantastic. They're great with the more indecisive individuals (me) as well as those hyperactive ones (my kids). They're responsible and balance doing what the customer wants whilst administering some common sense when needed.

Exceptional service, beautiful cuts!

Would go or take my kids anywhere else

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Response from TONI&GUY Newcastle

Great! We are delighted with your review of your visit to Toni and Guy Newcastle, thank you so much. We will pass your kind words onto the team. We look forward to seeing you and your family again soon. Hope you have a lovely bank holiday weekend. All the team @ toni&guy Newcastle

Amazing service!! 5* Salon!!

Anonymous
17th Apr 2017
5.0

Brilliant service from start to finish! Excellent reception staff always very accommodating, first class professional service, always a pleasurable experience! I have been going to Toni & Guy salons for over 20yrs and this salon is one of the best!

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Response from TONI&GUY Newcastle

Hi! We are so happy with your kind comments and we will be sure to pass these on to the team! Thank you for taking the time to leave our Toni&Guy Newcastle Salon a review and we are so pleased that you had a pleasant experience and you're pleased with your haircut. We look forward to seeing you at your next appointment. Best Wishes, Toni&Guy Newcastle.

Winner of Facebook comp

Anonymous
8th Apr 2017
5.0

Thank you so much to Toni and guy for my prize of a relaxing hair treatment today it was so nice and I would highly recommend it, the girl who done it was lovely and I'm really happy with my blow dry for my night out later. My hair feels like silk now :)

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Response from TONI&GUY Newcastle

Thank you for taking the time to write Toni&Guy Newcastle a review. We're so glad you received exceptional service and will be sure to pass your kind comments onto the team . Hope to see you again soon for your next appointment.
if you need any help and advise on your hair please pop in to see us.
Are you part of our reward card holder membership? ask reception for details on your next visit.
Best Wishes,
Claire
Salon manager

Fab hair cut

Anonymous
6th Apr 2017
5.0

Perfect hair cut, fabulous customer experience

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Response from TONI&GUY Newcastle

Excellent!! Thank you for taking the time to write a 5* review regarding your recent hairdressing visit to our Newcastle Toni&Guy Salon. We are delighted that you enjoyed your experience and left the Salon feeling Fab! We will be sure to pass on your Kind comments to the team. Kind Regards. All The Team@Toni&Guy Newcastle.

First visit to Tony and Guy

Anonymous
4th Apr 2017
5.0

I received a beautiful new hairstyle from Katie. I have received lots of compliments and have recommended the salon.

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Response from TONI&GUY Newcastle

Hi there, thanks for your great review on your first visit to Toni and Guy Newcastle. I will certainly pass your lovely comments onto Katie! It is always great to hear feedback from our great clients! We hope to see you soon for your next hair appointment! Best wishes -Toni&Guy Newcastle.

Great

Anonymous
4th Apr 2017
5.0

Matthew is a gem

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Response from TONI&GUY Newcastle

Amazing! Thank you for reviewing your salon visit with 5*. We will pass on your comments to Matthew. We look forward to seeing you again soon for your next Hairdressing Visit. Kind Regards. All The Team@Toni&Guy Newcastle.

Good

Anonymous
30th Mar 2017
5.0

Did mine with Hana
Quick, precise, and what I wanted

And she is cute

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Response from TONI&GUY Newcastle

Thank you so much for leaving a 5* review! We are so pleased you were happy with your hair and we hope to see you again in the near future. Kind Regards, Toni & Guy Newcastle

Good

Anonymous
30th Mar 2017
5.0

Did mine with Hana
Quick, precise, and what I wanted

And she is cute

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Response from TONI&GUY Newcastle

Thank you so much for leaving a 5* review! We are so pleased you were happy with your hair and we hope to see you again in the near future. Kind Regards, Toni & Guy Newcastle

Great service as always...

Anonymous
29th Mar 2017
5.0

Great staff, great atmosphere, lovely coffee and a cracking hair cut. Even advice on styling and maintaining. I bought product to. What more do you want! Well worth paying that bit extra.

- A happy returning customer

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Response from TONI&GUY Newcastle

Excellent Review ! Thank you for taking the time to write a 5* Review on your recent Hairdressing visit to our Newcastle Salon. We are delighted that you enjoy coming to see us and that you get a friendly welcome from all of our Team. We look Forward to seeing you again soon. Kind Regards. Al The Team @Toni&Guy Newcastle.

Gents cut

Mark Eggleston
28th Mar 2017
5.0

Can't fault the service at all, the stylist was very helpful and advised me on what I'd suit. Very happy with the cut 5 stars

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Response from TONI&GUY Newcastle

Thank you for taking the time to write Toni&Guy Newcastle a review. We're so glad you received exceptional service and will be sure to pass your kind comments onto the team . Hope to see you again soon for your next appointment.
if you need any help and advise on your hair please pop in to see us
Are you part of our reward card holder membership? ask reception for details on your next visit.
Best Wishes,
Claire
Salon manager

Amazing !!

Anonymous
28th Mar 2017
5.0

Had my hair done by Katie today after a year of last visiting a salon and the transformation was unreal !! Thank you so so so much !

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Response from TONI&GUY Newcastle

Thank you for taking the time to write Toni&Guy Newcastle a review. We're so glad you received exceptional service and will be sure to pass your kind comments onto the team . Hope to see you again soon for your next appointment.
if you need any help and advise on your hair please pop in to see Katie
Are you part of our reward card holder membership? ask reception for details on your next visit.
Best Wishes,
Claire
Salon manager

Always a great experience

Ba51hod
23rd Feb 2017
5.0

I have been getting my hair cut here for 3 and a half years now and that's not going to be changing any time soon. Katie is my hairdresser and she is always pleasant, friendly, personable and she always does an amazing job. It's fair to say that I haven't got the easiest hair to magage on the account it's straight and quite fine but Katie has provided good styling tips and advice on products right for me and my hair type which is nice as it means I can trust any recommendations she makes.
Whilst I have already mentioned Katie is amazing, the other staff are also awesome. Whoever is on reception when I come in is always very nice, they look after you at the start and at the end and the staff that wash your hair also give a good head massage. I'm always offered a hot drink too without fail which is also very nice. I used to hate going to the hairdressers before I came here but now I'm there every month without fail with a smile on my face :o)

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Response from TONI&GUY Newcastle

Hi there! Thank you so much for such a lovely review on Toni and Guy Newcastle. I will certainly pass your kind comments onto Katie, and the rest of the team. It is always fantastic to hear feedback from our very loyal clients and it is so appreciated that you have taken the time to do so! We love taking care of you whilst you're in the salon and it's always a pleasure! We look forward to seeing you in the salon for your hair appointment soon! Best wishes - Hope, Salon Receptionist

Toni and Guy

Anonymous
6th Feb 2017
5.0

Fantastic service as usual, Hannah always does a good cut.
Love the massage chair when having my shampoo.

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Response from TONI&GUY Newcastle

Hi there, thanks for your great review on your visit to Toni and Guy Newcastle. I will certainly pas your lovely comments onto Hannah! It is always great to hear feedback from our great clients! We agree, the massage chairs make all the difference too! We hope to see you soon for your next hair appointment! Best wishes - Hope, Salon Receptionist

1st hair cut for years

Anonymous
4th Feb 2017
5.0

I'd become a bit scared of having my hair cut, incase I didn't like it (I have curly hair and have had a few bad cuts in the past) but Claire was excellent- easy going, didn't take too much off, and offered for me to come back if I wasn't happy.
Really pleased and impressed with my experience! Thank you!

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Response from TONI&GUY Newcastle

Hi there, thank you so much for your kind review on your visit to the salon. We know that sometimes we can all be a bit nervous getting out hair cut so we are so happy that you left feeling fabulous! We look forward to seeing you again for your next appointment at Toni and Guy Newcastle, and thanks again for your lovely feedback! Best wishes - Hope, Receptionist

highlights

Anonymous
3rd Feb 2017
5.0

Had appointmenf with liam he really listened to whati wanted with my hair wirhout making me feel like i was asking for the impossible and i really lovw the results gemma also done a great blow dry even not batting an eye lid when i asked her to rough dry it wit th my head upside down :) thanks to you both

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Response from TONI&GUY Newcastle

Hi there, thanks for your kind comments and your 5* review on your visit to the salon. I will be sure to pass your feedback onto Liam and Gemma! Thanks for your lovely review and we look forward to seeing you again at Toni and Guy Newcastle! Best wishes - Hope, Receptionist

highlights

Anonymous
3rd Feb 2017
5.0

Had appointmenf with liam he really listened to whati wanted with my hair wirhout making me feel like i was asking for the impossible and i really lovw the results gemma also done a great blow dry even not batting an eye lid when i asked her to rough dry it wit th my head upside down :) thanks to you both

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Response from TONI&GUY Newcastle

Hi there, thanks for your kind comments and your 5* review on your visit to the salon. I will be sure to pass your feedback onto Liam and Gemma! Thanks for your lovely review and we look forward to seeing you again at Toni and Guy Newcastle! Best wishes - Hope, Receptionist

Amazing!

Anonymous
3rd Feb 2017
5.0

Absolutely fantastic service, my hair now feels amazing! Lovely friendly staff who make you feel very welcome.

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Response from TONI&GUY Newcastle

Hi there, thanks for your 5* review on your visit to the salon. We are always happy to hear your feedback and it is always great to here that your hair feels amazing! I will be sure to pass your kind comments on and we look forward to seeing you again soon at Toni and Guy Newcastle. Best wishes - Hope, Receptionist

Emergency appointment due to family function

Liz
3rd Feb 2017
5.0

Had a family function to attend today so decided to get my hair done. Quickly booked the appointment online, although I was early the service I received was fantastic and the stylist was very knowledgeable and helpful.

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Response from TONI&GUY Newcastle

Hi Liz,
Thank you so much for taking the time to leave Toni&Guy Newcastle a 5* review, we really do appreciate all feedback. We are so pleased that we had the availability to help you get ready for your family function and that you had a 5* experience within the salon and that you were happy with your haircut/style. We hope to see you back in the salon in the near future. Kind Regards, Reception Team - Toni&Guy Newcastle