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TONI&GUY Newcastle

Part of the TONI & GUY group
4.87
1,766 reviews
3 Ridley Place, Newcastle upon Tyne, Tyne and Wear, NE1 8JQ
0191 4609900
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About Reviews

About us

TONI&GUY Newcastle-upon-Tyne opened in the city centre in 1995, recently relocating to Haymarket. We are committed to providing the ultimate salon experience, paying great attention to customer service.

Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles. Members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients.

We offer many additional services including Bridal and Occasion hair and the NanoKeratin Smoothing blow-dry. Our wide range of haircare products include label.m, Kerastase, GHD, L’Oreal and Tangle Teezer to keep your hair salon perfect until your next visit.

For more information on our services please speak to our friendly reception team who will be happy to help.

STRENGTH IN STYLE
Strength in Style is now available in this salon, offering people affected by cancer specialist support and advice on hair care. This service includes styling pre, during and post treatment hair, and wig personalisation with the option to purchase synthetic and human hair wigs. Please contact our friendly reception team for more details.

Read more...

Opening hours

Monday 09:00 - 20:00
Tuesday 09:00 - 20:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 20:00
Saturday 08:00 - 17:30
Sunday Closed

Reviews

4.87
1,766 verified reviews
Service
Value
Result
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Atmosphere
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Amazing hair cut

Shirley Thomas
11th Sep 2021
Team Member: Amy
5.0
Appointment verified by Zenoti

Amy is an incredibly good hair stylist. She makes my fine hair look great with her expertise. It is such a pleasure to have my hair cut and styled by Amy. She has good ideas to make my hair look good and I am delighted with the result. Her caring attitude makes this a great experience.

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Response from TONI&GUY Newcastle

Good afternoon Shirley,

Thank you for taking the time to leave us such a lovely review, I will be sure to pass on your comments to Amy! We look forward to welcoming you back to the salon soon.

All the team @ Toni&Guy

Amazing hair cut

Shirley Thomas
11th Sep 2021
Team Member: Amy
5.0
Appointment verified by Zenoti

Amy is an incredibly good hair stylist. She makes my fine hair look great with her expertise. It is such a pleasure to have my hair cut and styled by Amy. She has good ideas to make my hair look good and I am delighted with the result. Her caring attitude makes this a great experience.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Newcastle

Good afternoon Shirley,

Thank you for taking the time to leave us such a lovely review, I will be sure to pass on your comments to Amy! We look forward to welcoming you back to the salon soon.

All the team @ Toni&Guy

Fantastic colour experience

Shirley Thomas
11th Sep 2021
5.0

Liam’s skill and expertise amazes me! I love the techniques he uses to make the best of my fine hair and he always tells me how he is going to achieve the result he’s working towards. It turns out great as planned and I am well pleased. Liam’s customer care is tops too.

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Response from TONI&GUY Newcastle

Good afternoon Shirley,

Thank you for taking the time to leave us such a lovely review, I will be sure to pass on your comments to Liam! We look forward to welcoming you back to the salon soon.

All the team @ Toni&Guy

Cut and style

Liz Burn
8th Sep 2021
Team Member: Libby
5.0
Appointment verified by Zenoti

Enjoyed every minute.

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Response from TONI&GUY Newcastle

Good afternoon Liz,

Thank you for taking the time to leave us such a lovely review, I will be sure to pass on your comments to Libby! We look forward to welcoming you back to the salon soon.

All the team @ Toni&Guy

Great experience

Kath
5th Sep 2021
Team Member: Caitlin
5.0
Appointment verified by Zenoti

Great cut, relaxed atmosphere and lovely friendly stylist. Covid restrictions observed which was very reassuring.

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Response from TONI&GUY Newcastle

Good afternoon Kath,

Thank you for taking the time to leave us such a lovely review, I will be sure to pass on your comments to Caitlin! We look forward to welcoming you back to the salon soon.

All the team @ Toni&Guy

Best colour ever

Sallyann
2nd Sep 2021
5.0

Went back to Toni and Guy after a disaster yellow version of highlights at a big name salon. Sam is brill. My blond hair colour is fantastic. It’s quite expensive but so worth it.

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Response from TONI&GUY Newcastle

Good afternoon Sallyann,

Thank you for taking the time to leave us such a lovely review, I will be sure to pass on your comments to Sam! We look forward to welcoming you back to the salon soon.

All the team @ Toni&Guy

Felt disappointed with customer service

Prefer not to say
2nd Sep 2021
3.5
Appointment verified by Zenoti

Lovely. Cut hair the way that was asked. Couldn’t fault at all.

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Excellent service

Martin
28th Aug 2021
Team Member: Stella
5.0
Appointment verified by Zenoti

Stella is highly professional, efficient and provides a superb cut

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Response from TONI&GUY Newcastle

Good afternoon Martin,

Thank you for taking the time to leave us such a lovely review, I will be sure to pass on your comments to Stella! We look forward to welcoming you back to the salon soon.

All the team @ Toni&Guy

Wow

Sue Pegram
27th Aug 2021
Team Member: Stella
5.0
Appointment verified by Zenoti

Stella is a top stylist
A fantastic cut and restyle
I would highly recommend Stella.

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Response from TONI&GUY Newcastle

Good afternoon Sue,

Thank you for taking the time to leave us such a lovely review, I will be sure to pass on your comments to Stella! We look forward to welcoming you back to the salon soon.

All the team @ Toni&Guy

Love my Sassy new look

Alison
27th Aug 2021
Team Member: Libby
5.0
Appointment verified by Zenoti

I had my roots topped up by Liam then Libby layered my very thick hair giving me a beautiful and very sassy new look. Thank you Libby

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Response from TONI&GUY Newcastle

Hello Alison,

Thank you for taking the time to leave us such a lovely review, I will be sure to pass on your comments to Liam and Libby! We look forward to welcoming you back to the salon soon.

All the team @ Toni&Guy

Excellent Hairdresser

Alison
27th Aug 2021
Team Member: Liam
5.0
Appointment verified by Zenoti

My roots needed a bit of attention, I also needed advice regarding the balayage colours if they also needed topping up, Liam always gives wonderful expert advice that I can trust.

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Response from TONI&GUY Newcastle

Good afternoon Alison,

Thank you for taking the time to leave us such a lovely review, I will be sure to pass on your comments to Liam! We look forward to welcoming you back to the salon soon.

All the team @ Toni&Guy

Hair

Helen Irwin
21st Aug 2021
Team Member: Stella
5.0
Appointment verified by Zenoti

Stella is amazing. Been going to her for years. Would not let anybody else do my hair because she knows what style suits me best and the salon has a nice relaxing atmosphere

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Response from TONI&GUY Newcastle

Good afternoon Helen,

Thank you for taking the time to leave us such a lovely review, I will be sure to pass on your comments to Stella! We look forward to welcoming you back to the salon soon.

All the team @ Toni&Guy

Great

Catherine Sayer
21st Aug 2021
Team Member: Liam
5.0
Appointment verified by Zenoti

Also Tanya who cut my hair. Both lovely and professional

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Value
Result
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Response from TONI&GUY Newcastle

Hello Catherine,

Thank you for taking the time to leave us such a lovely review, I will be sure to pass on your comments to Liam and Tanya! We look forward to welcoming you back to the salon soon.

All the team @ Toni&Guy

Mr

Martin McLoughlin
15th Aug 2021
Team Member: Libby
4.0
Appointment verified by Zenoti

Fab. Best haircut and knowledgeable of my hair and going forward with a great style

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Finally!

Lisa
14th Aug 2021
Team Member: Stella
5.0
Appointment verified by Zenoti

My first visit in months thanks to COVID. Such a relief to see Stella again - she knows what suits me and does an amazing job each time.

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Response from TONI&GUY Newcastle

Good afternoon Lisa,

Thank you for taking the time to leave us such a lovely review, I will be sure to pass on your comments to Stella! We look forward to welcoming you back to the salon soon.

All the team @ Toni&Guy

Fabulous haircut

Susan
10th Aug 2021
Team Member: Libby
5.0
Appointment verified by Zenoti

Yet another fab haircut and experience with Libby. Great advice, and recommendations for my type of hair. Libby used a kerastase product in a light green tube but I can’t remember what it was called - would it be possible to let me know? Looking forward to 8 weeks time already xx

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Response from TONI&GUY Newcastle

Good afternoon Susan,

Thank you for taking the time to leave us such a lovely review, I will be sure to pass on your comments to Libby! There are two kerastase green tubes (both from the resistance range), the lighter green tube is called ciment thermique and the darker green tube is extentioniste thermique. Hope that helps! We look forward to welcoming you back to the salon soon.

All the team @ Toni&Guy

Fabulous haircut

Susan
10th Aug 2021
Team Member: Libby
5.0
Appointment verified by Zenoti

Yet another fab haircut and experience with Libby. Great advice, and recommendations for my type of hair. Libby used a kerastase product in a light green tube but I can’t remember what it was called - would it be possible to let me know? Looking forward to 8 weeks time already xx

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Newcastle Amy

Jennifer
8th Aug 2021
Team Member: Amy
5.0
Appointment verified by Zenoti

Excellent

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Response from TONI&GUY Newcastle

Hello Jennifer,

Thank you for taking the time to leave us such a lovely review, I will be sure to pass on your comments to Amy! We look forward to welcoming you back to the salon soon.

All the team @ Toni&Guy

Excellent service!!

Karen Wallace
7th Aug 2021
Team Member: Matthew
5.0

On holiday from Northern Ireland and I decided to book an appointment for a complete change of style. My stylist was Matthew and he was so friendly and professional from start to finish. Made my experience so enjoyable with his chat and friendly persona and also a fabulous stylist. Thank you so much!?

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Response from TONI&GUY Newcastle

Hello Karen,

Thank you for taking the time to leave us such a lovely review, I will be sure to pass on your comments to Matthew! We look forward to welcoming you back to the salon soon.

All the team @ Toni&Guy

Hair Cut

Andrea Sharp
7th Aug 2021
Team Member: Libby
5.0
Appointment verified by Zenoti

I always feel not only do I get a great haircut but Libby is also one of the nicest and funniest people I know - it’s like a therapy session and hair cut all in one !

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Response from TONI&GUY Newcastle

Hello Andrea,

Thank you for taking the time to leave us such a lovely review, I will be sure to pass on your comments to Libby! We look forward to welcoming you back to the salon soon.

All the team @ Toni&Guy

Hair Colour

Andrea Sharp
7th Aug 2021
Team Member: Liam
5.0
Appointment verified by Zenoti

He is amazing listens to my concerns about the colour I was having and just always does a great job - always walk out with a smile !

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Response from TONI&GUY Newcastle

Hello Andrea,

Thank you for taking the time to leave us such a lovely review, I will be sure to pass on your comments to Liam! We look forward to welcoming you back to the salon soon.

All the team @ Toni&Guy

Appointment Review 10/10!

Annabel Wilson
5th Aug 2021
Team Member: Liam
5.0
Appointment verified by Zenoti

Fabulous service from all of the staff at Toni and Guy Newcastle as always! Professional, friendly and I absolutely love my hair!

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Response from TONI&GUY Newcastle

Hello Annabel,

Thank you for taking the time to leave us such a lovely review, I will be sure to pass on your comments to everyone! We look forward to welcoming you back to the salon soon.

All the team @ Toni&Guy

Excellent as always

Rob Dooley
4th Aug 2021
Team Member: Tanya
5.0
Appointment verified by Zenoti

Thoughtful and professional, Tanya is also engaging and creative. Always a great outcome

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Response from TONI&GUY Newcastle

Hello Rob,

Thank you for taking the time to leave us such a lovely review, I will be sure to pass on your comments to Tanya! We look forward to welcoming you back to the salon soon.

All the team @ Toni&Guy

Routine cut & colour

Wade
4th Aug 2021
Team Member: Libby
4.5
Appointment verified by Zenoti

Libby & Matthew worked wonders yet again… Great cut & style by Libby & Matthew has toned my bleach hair down & integrated low lights to blend in. Felt great after my visit. Thanks again!!

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Response from TONI&GUY Newcastle

Hello Wade,

Thank you for taking the time to leave us such a lovely review, I will be sure to pass on your comments to Libby and Matthew! We look forward to welcoming you back to the salon soon.

All the team @ Toni&Guy

Mrs

Margaret Murdy
4th Aug 2021
5.0
Appointment verified by Zenoti

Libby

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Value
Result
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Response from TONI&GUY Newcastle

Hello Margaret,

Thank you for taking the time to leave us such a lovely review, I will be sure to pass on your comments to Libby! We look forward to welcoming you back to the salon soon.

All the team @ Toni&Guy

Excellent as usual

Andrew
1st Aug 2021
Team Member: Tanya
5.0
Appointment verified by Zenoti

Always happy after my haircut with Tanya.

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Value
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Response from TONI&GUY Newcastle

Hello Andrew,

Thank you for taking the time to leave us such a lovely review, I will be sure to pass on your comments to Tanya! We look forward to welcoming you back to the salon soon.

All the team @ Toni&Guy

Cut and Blow Dry review

Helen Miller
1st Aug 2021
Team Member: Tanya
5.0
Appointment verified by Zenoti

Tanya assessed my hair and wishes very quickly and gave me the right cut. I had been uncertain of how to manage it and needed a style change. Also advised me on styling.Very pleased, thank you.

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Good cut

Rob
25th Jul 2021
Team Member: Tanya
5.0

Good experience. Clean and safe, all staff in masks. Great haircut as usual.

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He is really kind man

Anonymous
21st Jul 2021
5.0

I like that conversation

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Restyle

Anonymous
21st Jul 2021
5.0

Great advice , great cut. Friendly professional service.

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Brilliant - thank you!

Beth Scott
16th Jul 2021
Team Member: Tanya
5.0
Appointment verified by Zenoti

Tanya always does a great job - I wanted my hair done a little differently as have a baby on the way and she was able to give me advice on what would be best. I ended up with a slightly different cut than normal that still feels very much like me. Thanks!

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Newcastle

Richard
16th Jul 2021
Team Member: Stella
5.0

Stella was, as ever, awesome!
Really happy with my haircut...Great to chat to as well
Thank you ??

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Costly!

Lynne
16th Jul 2021
4.0

As always a great job but not happy with the way products are given then charged for. I was told a treatment was getting put on my hair, I was not offered or asked, I only knew I was paying for it when I got to the till. Aware targets need to be achieved but should not be done in this “naughty” “sly” way. You need to ask and be upfront.

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Toni&Guy

Gemma
11th Jul 2021
Team Member: Libby
5.0

Amazing

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Toni&Guy

Anonymous
11th Jul 2021
5.0

Amazing

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Value
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Haircut

Demi
11th Jul 2021
Team Member: Caitlin
5.0
Appointment verified by Zenoti

Caitlin is so friendly and easy to talk to, and she helped me to find a cut that would work for my lifestyle. She gave me good advice but left the decisions entirely up to me. I left with the exact haircut and style that I was imagining and I felt so confident.

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Feedback

Stan
11th Jul 2021
5.0
Appointment verified by Zenoti

Excellent service and Libby is fantastic

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Full head highlights

Sue Pegram
10th Jul 2021
Team Member: Matthew
5.0
Appointment verified by Zenoti

A fabulous hair transformation,

Matthew’s attention to detail and style rocked my world

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Haircut

Anonymous
9th Jul 2021
5.0

Libby explains clearly how she will style your hair and makes you feel good

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Highly Recommend

Amber Woollett
8th Jul 2021
Team Member: Stella
5.0
Appointment verified by Zenoti

I always have a great experience at Toni and Guy, Stella knows exactly how I like my hair cut and she does an amazing job every time! She listens to exactly what I want and she has given my great tips on how to improve the condition of my hair, and I can safely say that my hair is in the best condition it’s ever been.

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?

Zhanar Riffert
8th Jul 2021
Team Member: Stella
4.5
Appointment verified by Zenoti

Friendly staff and lovely service

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Response from TONI&GUY Newcastle

Hello Zhanar,

Thank you for taking the time to leave us such a lovely review, I will be sure to pass on your comments to Stella! We look forward to welcoming you back to the salon soon.

All the team @ Toni&Guy

Sunny day

Ali rudman
5th Jul 2021
Team Member: Stella
5.0
Appointment verified by Zenoti

Lush sunny day turning up at t and g. Staff smiley as per and a good chat with them. Stella a star as per

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Response from TONI&GUY Newcastle

Hi Ali,
Thanks for taking the time to review Toni&Guy Newcastle
We are so glad you received excellent service and enjoyed your time in the salon.
We will be sure to pass your kind comments onto Stella and we hope to see you again soon!
Best Wishes,
Georgina- Salon Receptionist

Amazing haircut

Craig
4th Jul 2021
Team Member: Tanya
5.0
Appointment verified by Zenoti

Great haircut, style and not too shabby

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Response from TONI&GUY Newcastle

Hi Craig,
Thanks for taking the time to review Toni&Guy Newcastle.
We are so glad you received 5* service and we pass on your kind comments to Tanya.
We hope to see you in the salon again soon.
Best Wishes,
Georgina- Salon Receptionist

Amazing hair cut

Anonymous
3rd Jul 2021
5.0

Loved my session with Amy. She is such a talented hairdresser and has done an amazing job on my hair. Super cut done so skilfully and Amy gave me curls to “ glam it up” at the end! Never in a million years would I have thought of it or that it would look so good! Well pleased with the result.

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Value
Result
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Atmosphere
Response from TONI&GUY Newcastle

Hi,
Thanks for taking the time to review Toni&Guy Newcastle.
We are so glad you received 5* service and we pass on your kind comments to Amy.
We hope to see you in the salon again soon.
Best Wishes,
Georgina- Salon Receptionist

Amazing hair cut

Anonymous
3rd Jul 2021
5.0

Loved my session with Amy. She is such a talented hairdresser and has done an amazing job on my hair. Super cut done so skilfully and Amy gave me curls to “ glam it up” at the end! Never in a million years would I have thought of it or that it would look so good! Well pleased with the result.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Newcastle

Hi,
Thanks for taking the time to review Toni&Guy Newcastle.
We are so glad you received 5* service and we pass on your kind comments to Amy.
We hope to see you in the salon again soon.
Best Wishes,
Georgina- Salon Receptionist

Amazing hair cut

Anonymous
3rd Jul 2021
5.0

Loved my session with Amy. She is such a talented hairdresser and has done an amazing job on my hair. Super cut done so skilfully and Amy gave me curls to “ glam it up” at the end! Never in a million years would I have thought of it or that it would look so good! Well pleased with the result.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Newcastle

Hi ,
Thanks for taking the time to review Toni&Guy Newcastle
We are so glad you received excellent service and enjoyed your time in the salon.
We will be sure to pass your kind comments onto Amy and we hope to see you again soon!
Best Wishes,
Georgina- Salon Receptionist

Fabulous colourist

Shirley Thomas
3rd Jul 2021
Team Member: Liam
5.0
Appointment verified by Zenoti

Marvellous highlights done by Liam. Really pleased with the job he has done on my hair- excellent colour, amazing skill and professionalism and great result. He is a most talented colourist and I couldn’t be happier with the result. Also delighted with the standard of care throughout.

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Value
Result
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Atmosphere
Response from TONI&GUY Newcastle

Hi Shirley,
Thanks for taking the time to review Toni&Guy Newcastle
We are so glad you received excellent service and enjoyed your time in the salon.
We will be sure to pass your kind comments onto Liam and we hope to see you again soon!
Best Wishes,
Georgina- Salon Receptionist

Fabulous colourist

Shirley Thomas
3rd Jul 2021
Team Member: Liam
5.0
Appointment verified by Zenoti

Marvellous highlights done by Liam. Really pleased with the job he has done on my hair- excellent colour, amazing skill and professionalism and great result. He is a most talented colourist and I couldn’t be happier with the result. Also delighted with the standard of care throughout.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Newcastle

Hi Shirley,
Thanks for taking the time to review Toni&Guy Newcastle.
We are so glad you received 5* service and we pass on your kind comments to Liam.
We hope to see you in the salon again soon.
Best Wishes,
Georgina- Salon Receptionist

Magic Moments

Anonymous
3rd Jul 2021
Team Member: Matthew
5.0

Brilliant as always.

Service
Value
Result
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Atmosphere
Response from TONI&GUY Newcastle

Hi,
Thanks for taking the time to review Toni&Guy Newcastle.
We are so glad you received 5* service and we pass on your kind comments to Matthew.
We hope to see you in the salon again soon.
Best Wishes,
Georgina- Salon Receptionist

Left feeling fantastic!!

Chris Johnson
27th Jun 2021
Team Member: Tanya
5.0
Appointment verified by Zenoti

Totally professional salon. Booked for cut and finish. Fantastic cut, by Tanya. Would recommend salon conditioning treatment. My hair is soft, shiny. So happy with my style! My hair hasn’t looked this good for ages!! Thank you

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Response from TONI&GUY Newcastle

Hi Chris,
Thanks for taking the time to review Toni&Guy Newcastle.
We are so glad you received 5* service and we pass on your kind comments to Tanya.
We hope to see you in the salon again soon.
Best Wishes,
Georgina- Salon Receptionist

Leave a review »
About us

TONI&GUY Newcastle-upon-Tyne opened in the city centre in 1995, recently relocating to Haymarket. We are committed to providing the ultimate salon experience, paying great attention to customer service.

Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles. Members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients.

We offer many additional services including Bridal and Occasion hair and the NanoKeratin Smoothing blow-dry. Our wide range of haircare products include label.m, Kerastase, GHD, L’Oreal and Tangle Teezer to keep your hair salon perfect until your next visit.

For more information on our services please speak to our friendly reception team who will be happy to help.

STRENGTH IN STYLE
Strength in Style is now available in this salon, offering people affected by cancer specialist support and advice on hair care. This service includes styling pre, during and post treatment hair, and wig personalisation with the option to purchase synthetic and human hair wigs. Please contact our friendly reception team for more details.