So pleased to see Yasmin again, she was her usual happy, bubbly self. Had a change of hairstyle which I love. Would certainly recommend Yaz and Toni and Guy , brilliant atmosphere in the salon.
Hey Di, we are so glad you enjoyed your experience in the salon! Thank you so much for taking the time to leave us some feedback we love it.
Kind regards
Toni&Guy Mailbox
Long overdue and worth the wait. Serena was great as usual. Thanks for cutting my hair and my two boys!! Excellent haircuts all round, you continue to keep to your high standards plus adhering to your extra duties...???
Hey Subhash, thank you for taking the time to leave a review we really appreciate it. We will pass your glowing review onto Serena and the team.
Kind regards
Toni&Guy Mailbox
Brilliant Kate & team were super welcoming
Fabulous service
Hey Bally, thank you so much for your review, we really appreciate it!
Hope your well,
Kind regards
Toni&Guy Mailbox
Fabulous haircut friendly hairstylist
Not happy with the colour
Great service. Excellent haircut. Pleasant staff combined with a facility
Sydney and team were the best as ever xx
I got root touch up done. Very happy with the service. I was attended by Lizzie. She is very pleasant.
Excellent service
I love having my hair done by the girls at essentials (Tony & Guy) they are very helpful, friendly, knowledgeable, and make you feel special. It is sad the Salon is so quiet and they have lost so many staff.
Kate is just the best!
I only usually come twice a year, but Kate always cuts my hair in a way that it'll last until the next appointment. Never left dissatisfied, would definitely recommend!
Great service
So friendly and love my hair ! Best stylist I have had by far.
Brilliant. As usual
As usual lovely haircut, styled the way I wanted. The assistant who washed my hair did brilliant job, no water dripping down my neck or face, really relaxing head massage. Kate was so lovely and did a great job cutting and styling my hair, walked out really happy with it, thank you
Kate & team went out of their way to make me feel fabulous
All good.
Great service here... they really do everything they can to make you comfortable and go the extra mile.
Lovely salon experience. I never go anywhere else.
Have been a client of the salon for years, it’s brilliant and the team always look after you and make you feel welcome!
Very satisfied with the service. Downside is the prices gone up and I think they are a bit expensive compared to before.
Sydney and team fab as always
I had Sydney cut my hair today and she was very friendly and did a great job with my hair, I hadn’t had it cut for over 6 months. She understood what I wanted and also styled it how I wanted without overdoing it.
Loved my new hair cut and it was blow dryer just how I wanted it thank you!
Have been using Essentials for many years and has been always excellent in every way
Fab me and my hubby felt like celebrities Kate and team always make us feel great
Fab me and my hubby felt like celebrities Kate and team always make us feel great
I have been coming here, the last twenty years and no problem but now under new management, I booked in thinking the service would be the same, for half a head and regrowth, I was told different prices by different staff, £120, £140 and £170-£180. Colour was left on my forehead, cheeks, neck and back of ears. Myself and the lady drying my hair tried removing the colour from my face but would not come off, all the rubbing made my face painful and red. Also not half a head done only top part of head. When I mentioned my experience at the counter to one member of staff, Another three staff joined into our conversation and made me feel belittled. Then started being rude and mentioning impolite comments. I highly do not recommend this salon any longer. Waiting on management comments.
Fab thanks Ella
Lovely welcome and Kate transformed my locks
Excellent staff so friendly helpful my stylist Amy was interested to ask my requirements and so skilled & gave me hints/tips for future care until next appt .
Everything is great simple as that
Molly was great helping me with refreshing my highlights, loved the toner she chose too. She made me feel very comfortable and really cared about my hair. Thank you!
Amazing job done by my favourite Qudsia ? never fails to impress me by her work ?
Highly recommend !!!!!!!! ??
Fab cut and fab service. All lovely
Had a great experience at the salon in the Mailbox - the three ladies there were so friendly without being at all over bearing .
Kate listens to what you want and executes the cut perfectly. I can’t fault her.
Top stylist.
Always feel very welcome .
Always very happy with the cut and blow wave Kate does she's a great hairdressers and makes you feel at ease all the staff have a smile which goes a long way which is why I Keep coming back x
I would like a call from the manager in regards to the below review as I don’t feel me
Paying £38 for something I did not like is fair!!!
Very good experience. Pleasant atmosphere, highly professional staff. Stylist Ella listened carefully to my requirements and did a great job. Brilliant haircut, just what I wanted. Highly recommended.
Very welcoming. Wonderful and friendly service. Really recommend.
Very welcoming. Wonderful and friendly service. Really recommend.
As always Great Welcome, Great service, great staff.
As always great service.
Staff were really friendly and Sydney was really proffesional and Precise with her work.
Fantastic service as always. We all felt v special and ready for the big party tonight ??❤️
From start to finish it the most relaxing friendly proffetional experience I've said.i had boleashe & the color was exactly like the effect I wanted just superb! & loved the way the stylist curled my hair,thank you to all the staff,an unforgettable day :)
I am very attached to my hair and the way I was treated and the quality of service I received was superb, I will recommend coming here if you are in the Bham area
