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Nicky Clarke Hair Salon

Part of the Nicky Clarke group
4.89
453 reviews
103B Wharfside Street , The MailBox, Birmingham, West Midlands, B1 1RF
0121 633 4009
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About us

Located in The Mailbox, Birmingham’s premier luxury shopping centre, the Nicky Clarke Hairdressers Birmingham Salon opened in March 2004 and quickly established its status as the city’s leading hair salon.

The salon team continues to go from strength to strength and regularly heads up Birmingham’s most high profile fashion shows, including Harvey Nichols’ seasonal fashion shows and the hugely popular Style Birmingham. Our hairdressers are proud to provide Birmingham with outstanding, beautiful hair treatments and services in styling and colouring.

Read more...

Opening hours

Monday 08:30 - 18:00
Tuesday 08:30 - 18:00
Wednesday 08:30 - 18:00
Thursday 08:30 - 20:00
Friday 08:30 - 20:00
Saturday 08:30 - 18:00
Sunday Closed

Reviews

4.89
453 verified reviews
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Value
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Atmosphere
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Colour and restyle

Suzanne
20th Oct 2021
Team Member: Sunny - Senior Director
5.0
Appointment verified by Shortcuts Software

Lovely visit this afternoon, despite my being unexpectedly late. Tommy did a fabulous job of new and natural looking colour for my hair, then Sunny an excellent restyle cut, full of shape, movement and bounce.
Always look forward to my visit here, lovely space and great team, highly recommend

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Response from Nicky Clarke Hair Salon

Hi Suzanne,

Thank you for taking the time to write this review.

We are over the moon you have enjoyed your experience and left with fabulous results.

Sunny & Tommie will be over the moon.

See you soon

NC Birmingham Team.

Review

Angie
16th Oct 2021
Team Member: Martin - Advanced Director
5.0

Amazing results as always.

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Response from Nicky Clarke Hair Salon

Hi Angie,

we are delighted you've had an amazing experience.

Thank you for taking the time to write this review.

See you soon.

NC Birmingham Team

Best salon in Birmingham.

Patrick
13th Oct 2021
Team Member: Martin - Advanced Director
5.0
Appointment verified by Shortcuts Software

So, the customer service is great and they make you feel so welcomed. Martin is great hairdresser and as hairdresser listens to what you want. Artistic vision. I am bit fussy but they take their time to understand what you want. Very much recommended! Thank you

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Response from Nicky Clarke Hair Salon

Hi Patrick,

always lovely to see you.

Thank you for taking the time to write this great review.

We are delighted you're happy with the service and cut you have received.

Martin will be over the moon with your comments.

See you soon.

NC Birmingham Team.

Great experience as always

Naila Iqbal
13th Oct 2021
Team Member: Sunny - Senior Director
5.0
Appointment verified by Shortcuts Software

Sunny always listens to what kind of look I would like and then guides me on what can be achieved with my hair.

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Response from Nicky Clarke Hair Salon

Hello Naila ,

thank you for taking the time to write such a lovely review.

Sunny will be delighted with your comments.

We are happy to know you've had a great experience.

See you soon.

NC Birmingham Team.

Excellent all round

ANNETTE JEAVONS
9th Oct 2021
Team Member: Kate - Advanced Director
5.0
Appointment verified by Shortcuts Software

As always I enjoyed my visit to Nicky Clarke - Collette doing my colour & Kate my cut & style. Thank you to all the staff!

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Response from Nicky Clarke Hair Salon

Hello Annette,

always lovely to see you.

Thank you for taking the time to write such a lovely review.

We are delighted you've enjoyed your visit to the salon.

We look forward to welcoming you back.

NC Birmingham Team

Cut and finish

Evie Thorpe
5th Oct 2021
Team Member: Martin - Advanced Director
5.0
Appointment verified by Shortcuts Software

Martin is a brilliant hair dresser. I’ve been going to him for ages now and he’s so talented. I left feeling like a different woman! As always, I can’t fault his service. Thank you, Martin!

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Response from Nicky Clarke Hair Salon

Hello Evie,

thank you for writing such a lovely review.

That's great you've received such lovely service.

Martin will be delighted.

See you soon.

NC Birmingham Team

Hair cut

Ian Clark
1st Oct 2021
Team Member: Kate - Advanced Director
5.0

Thanks Kate, as usual the cut was brilliant.

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Response from Nicky Clarke Hair Salon

Hi Ian,

Thank you for taking the time to write this review, we are delighted you're happy with the cut.

Kate will be delighted with your lovely comments.

See you soon.

NC Birmingham Team.

Great service from Harvey

Kealy
1st Oct 2021
Team Member: Harvey
4.5
Appointment verified by Shortcuts Software

I had a wonderful appointment earlier this week. Harvey was really friendly and Professional, had a great knowledge of curly hair. He did a fantastic job on making me look and feel great.

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Response from Nicky Clarke Hair Salon

Hi Kealy,

thank you for taking the time to write such a lovely review.

Harvey will be over the moon with your comments.

We are delighted to know you've had a ''wonderful appointment''.

See you soon.

NC Birmingham Team

Lovely Stylist

Hannah Williams
30th Sep 2021
Team Member: Jessica - Advanced Designer
4.0
Appointment verified by Shortcuts Software

Jess is fantastic, always listens to me and executes my idea well! Why I return and pay the prices!!
However, the shampoo and conditioner girls are a bit hit and miss. I’ve had some that are excellent and I really feel like my hair is clean and the scalp massage is lovely, however recently I felt like it was a very short wash of my hair didn’t quite get water everywhere that product wasn’t really worked into my hair and the head massage was practically non existent. The girls are pleasant lovely young girls but technique is lacking.

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Response from Nicky Clarke Hair Salon

Hi Hannah it's great to hear that you are happy with your stylist, I agree, Jess is a star!
I'm sorry to hear that your shampoo experience wasn't up to standard. Thank you for bringing this to our attention, as discussed we will be doing a refresher training session with the assistants.
Thank you for your continued support over the years and we look forward to seeing you in December.

Martin
Salon Manager

Colour

Anonymous
29th Sep 2021
5.0

Excellent service, attentive staff

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Response from Nicky Clarke Hair Salon

Thank you for the lovely review, we are delighted your experience has been excellent.

NC Birmingham Team.

Last minute appointment

Marion Lower
28th Sep 2021
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

I made my appointment last minute and couldn’t be more pleased with Jess. Love that she made suggestions for me to try, couldn’t be happier with my hair - thank you Jess

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Response from Nicky Clarke Hair Salon

Hello Marion,

Jess will be delighted with your lovely comments.

Thank you for taking the time to write this review, great news you are happy with your hair.

We look forward to welcoming you back.

NC Birmingham Team

Fabulous experience!

Michelle Mulvaney
26th Sep 2021
Team Member: Michelle - Style Director
4.5
Appointment verified by Shortcuts Software

As always a great warm welcome from the team in Birmingham! Michelle is a fabulous Style Director, very personable and I left feeling very refreshed with a new hair-do!

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Response from Nicky Clarke Hair Salon

Hello Michelle,

thank you for taking the time to write such a lovely review.

We are delighted you have had such a ''Fabulous experience''.

Michelle will be over the moon.

See you soon

NC Birmingham Team

Great as always

Denise Edwards
19th Sep 2021
Team Member: Colette - Colour Director
5.0
Appointment verified by Shortcuts Software

Top quality colour as always

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Response from Nicky Clarke Hair Salon

Hello Denise,

Thank you for the lovely review and taking the time to write it.

We are delighted to know you're happy with your color.

See you soon.

NC Birmingham Team

Hair Cut

NC
17th Sep 2021
Team Member: Harvey
5.0
Appointment verified by Shortcuts Software

Excellent service.

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Response from Nicky Clarke Hair Salon

Hello,

thank you for taking the time to write a review, means a lot to the team.

We are happy to know you have received ''excellent Service ''.

NC Birmingham Team.

First class

Yvonne Imms
14th Sep 2021
Team Member: Jessica - Advanced Designer
5.0

First time with Jessica and we talked about lighter colours that would blend well with some new silver shoots appearing. Colour was fabulous and I’ve had so many compliments I should have thanked her earlier. Appointment was 19 July followed by the fabulous Michelle for a new style and I’ve received lots of lovely comments re that too!

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Response from Nicky Clarke Hair Salon

Hello Yvonne,

your lovely comments will be passed on, delighted you have received a " First Class"' experience.

They will be over the moon, thank you.

We look forward to welcoming you back to the salon soon .

NC Birmingham Team

Fabulous experience

Yvonne Imms
14th Sep 2021
Team Member: Michelle - Style Director
4.5
Appointment verified by Shortcuts Software

First class device as always. Very relaxed and safe environment. Highly recommended.

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Response from Nicky Clarke Hair Salon

Hello Yvonne,

We are delighted you enjoyed your experience within the salon.

Thank you for the lovely review.

See you soon,

NC Birmingham Team.

Very good service

Lucy
14th Sep 2021
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

Really enjoyed my first experience at Nicky Clarke, Jess was very welcoming and experienced hairdresser who gave me good advice and I’m really pleased with my cut and how she styled my hair! I will defiantly be rebooking to come back and have my haircut with Jess!

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Response from Nicky Clarke Hair Salon

Hi Lucy,

Jessica will be over the moon, thank you for taking the time to write this lovely review.

We are delighted to know you have enjoyed your experience within the Salon.

See you soon,

NC Birmingham Team.

Excellent

Monica
12th Sep 2021
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

Jessica was so lovely and knew what I wanted better than I even knew myself. I love my new hair thank you so much :)

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Response from Nicky Clarke Hair Salon

Great to hear that you are loving your new hair, this has made Jessica's day!

We hope to see you again soon

The NC Team

Excellent Service

Pauline Howell
12th Sep 2021
Team Member: Martin - Advanced Director
5.0
Appointment verified by Shortcuts Software

Excellent service/experience

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Response from Nicky Clarke Hair Salon

Thank you for taking the time to review your experience at the salon and thank you for your continued support and loyalty over the years.

The NC Team x

Cut and blow dry

Sue Skespeare
11th Sep 2021
Team Member: Martin - Advanced Director
5.0
Appointment verified by Shortcuts Software

As usual made to feel at ease and and excellent cut

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Response from Nicky Clarke Hair Salon

Thank you for the 5 star review

We look forward to seeing you soon

The NC Team

Exactly what I wanted

Shaz Rehman
9th Sep 2021
Team Member: Tommie - Colour Director
5.0
Appointment verified by Shortcuts Software

Amazing! Great knowledge and wonderful service

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Response from Nicky Clarke Hair Salon

Hi Shaz,

thank you for this lovely review and taking the time to write it.

That's great you've had a wonderful experience, we are delighted.

see you soon,

NC Birmingham Team.

Excellent

ANNETTE JEAVONS
4th Sep 2021
Team Member: Kate - Advanced Director
4.5
Appointment verified by Shortcuts Software

As always, excellent service given by all members of staff! Thoroughly recommend!

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Response from Nicky Clarke Hair Salon

Hello Annette,

thank you for taking the time to write such a lovely review.

We are delighted you've had a ''excellent experience".

We look forward to welcoming you back to the salon.

NC Birmingham Team.

Clift

Cheryl
3rd Sep 2021
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

My daughter had 12 inches of hair cut for the little princess trust,. She has a fear of hairdressers but jess made her feel very comfortable and she was extremely happy

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Response from Nicky Clarke Hair Salon

Hi Cheryl,

Jess will be over the moon that you and your daughter are ''extremely happy'' with the service and cut.

Thank you for taking the time to write such a lovely review.

See you both soon,

NC Birmingham Team

Mr

Anonymous
3rd Sep 2021
5.0

Always very pleasant and chatty. Very professional and a first class job..

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Response from Nicky Clarke Hair Salon

Hi,

Thank you for taking the time to write such a lovely review.

We are delighted you've received a first class experience within the salon.

NC Birmingham Team

Mrs

Cheryl Myatt
2nd Sep 2021
Team Member: Sunny - Senior Director
5.0

Perfect as ever

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Response from Nicky Clarke Hair Salon

Hi Cheryl,

thank you, we are delighted to know your experience was ''Perfect''

See you soon.

NC Birmingham Team

Excellent service

Mikael Petersson
1st Sep 2021
Team Member: Harvey
5.0
Appointment verified by Shortcuts Software

Great service and haircut looks super

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Response from Nicky Clarke Hair Salon

Hi Mikael,

Thank you for the great review.

Delighted to know you have had such a positive experience within the salon and received a super haircut.

See you soon.

NC Birmingham Team

Always a great experience!

Jane
31st Aug 2021
Team Member: Colette - Colour Director
5.0
Appointment verified by Shortcuts Software

Colette is amazing. Always takes time to understand exactly what you want and always delivers. I love my new colour followed by a really great cut from Jess. Always feel fabulous leaving the salon. Have often travelled 250 miles for my hair fix and wouldn't go anywhere else! Everyone in the salon is very friendly and helpful. Thank you team NC!

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Response from Nicky Clarke Hair Salon

Hi Jane,

thank you for taking the time to write such a wonderful review.

Colette and Jess will be over the moon with your compliments and thrilled with how happy you are.

We all look forward to welcoming you back.

NC Birmingham Team

Feeling fabulous

Louise Bradshaw
27th Aug 2021
Team Member: Kate - Advanced Director
5.0

Hair cut with Kate, excellent advise and service as always.

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Response from Nicky Clarke Hair Salon

Hi Louise,

Thank you for the lovely review, Kate will be over the moon to know how happy you are with the service and cut you received.

See you soon.

NC Birmingham Team

Another amazing cut

Y A
27th Aug 2021
Team Member: Martin - Advanced Director
5.0
Appointment verified by Shortcuts Software

All I need to say is that the only person who I trusted to cut my hair in the last two years is Martin.

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Response from Nicky Clarke Hair Salon

Hi,

Martin will be delighted to know how happy you are with the cut and finish you have received.

Thank you for taking the time to write such a lovely review.

We look forward to welcoming you back into the salon.

NC Birmingham Team

Another Great Retouch Job

Sandeep
26th Aug 2021
Team Member: Colette - Colour Director
5.0

On point as per usual!

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Response from Nicky Clarke Hair Salon

Hi Sandeep,

that's great news and thank you for taking the time to write this review.

We are delighted to know this.

We look forward to welcoming you back into the salon.

NC Birmingham Team.

Highly recommended

Tamara
26th Aug 2021
Team Member: Megan - Colour Designer
5.0

Professional and friendly.listing to what you want

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Response from Nicky Clarke Hair Salon

Hi Tamara,

thank you for taking the time to write such a lovely review.

We are over the moon you've had such a positive experience.

See you soon,

NC Birmingham Team.

Amazing as always

Maisie
25th Aug 2021
Team Member: Harvey
5.0

Harvey is just fabulous, I’ve never been so happy with my hair! He fixed my hair when it was at the worst it had been for years and I honestly couldn’t be happier with it now, can’t recommend him and the salon enough, fabulous team, products and service.

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Response from Nicky Clarke Hair Salon

Hi Maisie,

Harvey will be over the moon with your lovely review.

We are delighted you've had such a fabulous experience.

We look forward to welcoming you back into the salon.

See you soon.

NC Birmingham Team.

Excellent

Jan
24th Aug 2021
Team Member: Jessica - Advanced Designer
5.0

Very welcoming,nice atmosphere,good cut & blow. A pleasant experience

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Response from Nicky Clarke Hair Salon

Hi Jan,

we're delighted you enjoyed your experience and are happy with your cut and finish.

Thank you for taking the time to write this review.

See you soon.

NC Birmingham Team

Full head foiled highlights

Tracey
22nd Aug 2021
Team Member: Megan - Colour Designer
5.0
Appointment verified by Shortcuts Software

Megan is wonderful and I’m really happy with my hair. She is efficient, kind, helpful and offers advice and guidance. I also want to mention Zara whom produced a lovely blow dry to my daughters and I. Thank you very much and see you soon

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Response from Nicky Clarke Hair Salon

Hi Tracey,

Thank you for taking the time to write such a lovely review.

Megan and Zarah will be delighted how ''Happy'' you are your daughter are with your hair results.

See you soon.

NC Birmingham Team

Nicky Clarke Salon Brum

lesley gregoy
22nd Aug 2021
Team Member: Harvey
5.0
Appointment verified by Shortcuts Software

Great, really fast into the chair, review and great cut and finish. Saw Tommy too who had encouraged my desire to go my natural grey.... Really great experience, look forward to coffee next time.

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Response from Nicky Clarke Hair Salon

Hello Lesley,

thank you for taking the time to write such a lovely review.

We are delighted to know you've enjoyed your experience within the salon and the service you received was great.

We look forward to welcoming you back, you can have as much coffee as you like to.

See you soon.

NC Birmingham Team.

Wonderful service

Phil
20th Aug 2021
Team Member: Jessica - Advanced Designer
5.0

Fantastic service as always from all staff thanks very much

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Response from Nicky Clarke Hair Salon

We’re very happy that you enjoyed your visit to the salon. Thank you for your great review. We hope to welcome you back soon

The NC Team

Cut and style

Bernie
20th Aug 2021
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

Jessica gave me a great haircut she took into account all my issues and asked lots of questions! Very professional!

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Response from Nicky Clarke Hair Salon

Thank you for the 5 star review!
We will pass your comments onto Jessica who will be thrilled. We hope to see you again soon

The NC Team x

Good haircut and colour, however improvements required

NA
19th Aug 2021
4.0

My hairstylists were very good. However when washing the hair, it would be nice if they also use stain remover to get rid of hair colour around the hairline/ears, as other hair salons do, rather than expecting the client to do it.

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Response from Nicky Clarke Hair Salon

Thank you for taking the time to review your experience at the salon. We have taken your comments on board and further training will be implemented as soon as possible for all salon assistants. We hope to see you again soon.

Martin
Salon Manager

O

Anonymous
19th Aug 2021
5.0

O

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Response from Nicky Clarke Hair Salon

Thank you for the 5 stars!

Happy customer

Heather Brown
19th Aug 2021
Team Member: Martin - Advanced Director
5.0
Appointment verified by Shortcuts Software

Great service as always! Thanks

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Response from Nicky Clarke Hair Salon

Thank you for taking the time to review your experience at the salon. We hope to see you again soon

The NC Team

Great experience

Robert Francis Mille
18th Aug 2021
Team Member: Martin - Advanced Director
5.0
Appointment verified by Shortcuts Software

As always a lovely experience.
Greeted by delightful Eva.
Martin always the perfect professional.

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Response from Nicky Clarke Hair Salon

Hello Robert,

Thank you for taking the time to write such a lovely review

We are delighted to know you have enjoyed your experience.

Always lovely to welcome you into the salon.

Martin and Eva will be over the moon with your comments.

See you soon,

NC Birmingham Reception Team.

Great as always

Sue newbold
17th Aug 2021
Team Member: Sunny - Senior Director
5.0
Appointment verified by Shortcuts Software

Cut was brilliant as usual :)

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Response from Nicky Clarke Hair Salon

Hi Sue,

Thank you for taking the time to write this lovely review.

Sunny will be delighted.

Always lovely to welcome you in to the salon.

See you soon.

NC Birmingham Reception Team.

Great haircut

Anne
17th Aug 2021
Team Member: Michelle - Style Director
5.0
Appointment verified by Shortcuts Software

As always I leave the salon with a brilliant haircut, and even more important for me, one that I’m able to replicate at home. Michelle has magic hands.

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Response from Nicky Clarke Hair Salon

Hello Anne,

thank you for taking the time to write such a glowing review.

We are delighted you are enjoying your cut.

See you soon,

NC Birmingham Reception Team.

Esom

Lorna
14th Aug 2021
3.0
Appointment verified by Shortcuts Software

Good haircut and nice guy. For £110 I would expect to be offered a nicer refreshment than tap water in a paper disposable cup. Doesn’t really say pampering experience to me which is what I want when paying that amount. Whole experience felt abit rushed too with minimal consultation at the start.

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Response from Nicky Clarke Hair Salon

Hi Lorna, during tight Covid restrictions we were unable to provide refreshments, now that restrictions have lifted, a new coffee machine is on order and due to be fitted next week, we are sorry this was not in place in time for your visit. For hygiene reasons we will continue to use disposable cups.
We are glad to hear that you are happy with your haircut and thank you for taking the time to review your experience at the salon.

Martin
Salon Manager

Love love love

Aisha
13th Aug 2021
Team Member: Harvey
5.0
Appointment verified by Shortcuts Software

Love my hair again! Harvey’s done a great job again and love my haircut

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Response from Nicky Clarke Hair Salon

Thank you for taking the time to review your experience at the salon, it's great to hear that you are loving your hair. We look forward to seeing you again soon.

The NC Team

Excellent

Michael O'Hara
11th Aug 2021
Team Member: Martin - Advanced Director
5.0
Appointment verified by Shortcuts Software

As always Martin did an excellent job of styling my hair.. He is always very welcoming and friendly and makes it a pleasure to come to The salon

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Response from Nicky Clarke Hair Salon

Thank you for the glowing review, it's always a pleasure to see you and hope to see you again soon.

The NC Team

Great cut

Angela
6th Aug 2021
Team Member: Kate - Advanced Director
5.0
Appointment verified by Shortcuts Software

Great cut and style by Kate.
The most uncomfortable back wash seats I’ve ever used.

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Response from Nicky Clarke Hair Salon

Hello Angela,

thank you for taking the time to write a review.

Kate will be delighted, you feel you've had a great cut & style.

Apologies for how uncomfortable you feel the back wash seats were.
We are in the process of selecting new ones to be installed as it's our priority to make our clients feel as comfortable and happy as possible.

See you soon.

NC Birmingham Reception Team

Excellent

Victoria Patel
5th Aug 2021
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

Jess was very professional and friendly. She cut my daughter's hair (4 years old) and made her feel really special and grown up. Jess cut my hair really well.
The lady who washed our hair was also really good and friendly.

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Response from Nicky Clarke Hair Salon

Hello Victoria,

thank you for taking the time to write such a lovely review.

Jessica will be over he moon to know your daughter felt really special while having her hair cut and you are happy with the service/cut you received.

We look forward to welcoming you both back to the salon soon.

Nicky Clarke Birmingham Reception Team.

Miss

Emily
2nd Aug 2021
Team Member: Jessica - Advanced Designer
5.0

First class service as always with Jessica- I wouldn’t ever go anywhere else! Shes extremely talented and is always able to create your vision - always service with a smile :)

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Response from Nicky Clarke Hair Salon

Hello Emily,

Jessica will be over the moon about the lovely review you have written, thank you.

That's great you feel you've received ''first class service'' and your vision has been brought to life in regards to your hair.

We look forward to welcoming you back into the salon.

NC Birmingham Team.

Experience

Jamie Rhodes
1st Aug 2021
Team Member: Colette - Colour Director
5.0
Appointment verified by Shortcuts Software

Amazing as always! Love love love!

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Response from Nicky Clarke Hair Salon

Hello Jamie,

We are delighted you loved your experience within the salon.

Thank you for writing the review.

We look froward to welcoming you back.

NC Birmingham Team.

Leave a review »
About us

Located in The Mailbox, Birmingham’s premier luxury shopping centre, the Nicky Clarke Hairdressers Birmingham Salon opened in March 2004 and quickly established its status as the city’s leading hair salon.

The salon team continues to go from strength to strength and regularly heads up Birmingham’s most high profile fashion shows, including Harvey Nichols’ seasonal fashion shows and the hugely popular Style Birmingham. Our hairdressers are proud to provide Birmingham with outstanding, beautiful hair treatments and services in styling and colouring.