Nicky Clarke Hair Salon

103B Wharfside Street , The MailBox, Birmingham, West Midlands, B1 1RF

About us

Located in The Mailbox, Birmingham’s premier luxury shopping centre, the Nicky Clarke Hairdressers Birmingham Salon opened in March 2004 and quickly established its status as the city’s leading hair salon.

The salon team continues to go from strength to strength and regularly heads up Birmingham’s most high profile fashion shows, including Harvey Nichols’ seasonal fashion shows and the hugely popular Style Birmingham. Our hairdressers are proud to provide Birmingham with outstanding, beautiful hair treatments and services in styling and colouring.

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Opening hours

Monday 08:30 - 18:00
Tuesday 08:30 - 18:00
Wednesday 08:30 - 18:00
Thursday 08:30 - 20:00
Friday 08:30 - 20:00
Saturday 08:30 - 18:00
Sunday Closed

Reviews

4.89
453 verified reviews
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Fabulous cut

Karen Drinkwater
25th Apr 2021
Team Member: Martin - Advanced Director
5.0
Appointment verified by Shortcuts Software

Decided to go for a new style. Martin gave me a fabulous hair cut. I absolutely love it as do all my friends and relatives.

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Response from Nicky Clarke Hair Salon

Thank you for the great review. We agree, your hair looked fab!

We hope to see you again soon

The NC Team

Haircut Saturday 24 April

Mel Byrne
25th Apr 2021
Team Member: Michelle - Style Director
5.0

As always Michelle has done a wonderful job on my hair wouldn’t change her for any other hairstylist

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Response from Nicky Clarke Hair Salon

Thank you Mel for the great 5* review

We hope to see you again soon

The NC Team

Beautiful hair

Tracey Bull
25th Apr 2021
Team Member: Sunny - Senior Director
5.0

Beautiful hair once again and as always from Sunny and Colette thank you!

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Response from Nicky Clarke Hair Salon

Thank you for taking the time to review your experience at the salon
We look forward to welcoming you back soon

The NC Team

How fortunate we are to have N Clarke Birmingham

Professor Jones
24th Apr 2021
Team Member: Martin - Advanced Director
4.5

Always a pleasure to visit NC. Atmosphere welcoming. Everything right about this salon managed by Martin. All due to Martin suspect he manages his team well

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Response from Nicky Clarke Hair Salon

Thank you for taking the time to review your experience at the salon.
We look forward to welcoming you back soon

The NC Team

Love this place!!

Fleur Sexton
23rd Apr 2021
Team Member: Tommie - Colour Director
5.0
Appointment verified by Shortcuts Software

Love the place, the experience ... everything. Would never go anywhere else. Tommie is amazing

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Response from Nicky Clarke Hair Salon

Thank you for the great review we agree, Tommie is amazing ;)
We hope to see you soon

NC Team x

Hair colour and cut

Ami Keilah
23rd Apr 2021
Team Member: Harvey
5.0
Appointment verified by Shortcuts Software

Completely understood my hair, what I wanted and gave excellent direction on what would compliment what colour and cut I requested. Very friendly and I have to say a brilliant hairdresser !! Highly recommended.

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Response from Nicky Clarke Hair Salon

Great to hear that you were happy with your experience.
We look forward to welcoming you back soon

NC Team

Hair cut after lockdown

Mrs Bernie Thompson
23rd Apr 2021
Team Member: Martin - Advanced Director
4.0
Appointment verified by Shortcuts Software

Very good pleased with my cut and advuce

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Response from Nicky Clarke Hair Salon

Thank you for taking the time to review your experience at the Salon and for your loyalty to us. We hope to see you soon

NC Team

Awesome

Devaney Chamberlain
23rd Apr 2021
Team Member: Sunny - Senior Director
5.0
Appointment verified by Shortcuts Software

So lovely to feel like me again. Thank you! xx

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Response from Nicky Clarke Hair Salon

Great to hear that you are feeling yourself again. Always a pleasure to welcome you to the salon.

The NC Team

Loved it

Tarn
23rd Apr 2021
Team Member: Megan - Colour Designer
5.0

We loved our visit. Not only do we feel fabulous, we look it too! ? We're so glad we put ourselves in Megan and Harvey's hands, we are all just amazed at the results. Such a friendly team - we will see you soon.

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Response from Nicky Clarke Hair Salon

Thank you Tarn for taking the time to review your experience at the salon. We’re so happy that you loved your visit and you will be back soon

The NC Team

Great cut and service

Suky Bradley
22nd Apr 2021
Team Member: Harvey
5.0
Appointment verified by Shortcuts Software

I was anxious after a few months away, Harvey made me calm and positive after a great haircut, thank you NIcky Clarke and Harvey

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Response from Nicky Clarke Hair Salon

Thank you for the 5* review Suky.
We are so pleased that Harvey put you at ease and we hope to see you again soon

The NC Team

A very happy client

Anna
21st Apr 2021
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

After not being able to go to the salon since December, like us all I was very much looking forward to my visit and it didn’t disappoint! The environment felt safe and very welcoming. Tommie got rid of my lockdown grey hair and transformed it into a lovely creamy blonde and then Martin worked his magic with a cut and super blow dry ....Thank you boys it was so lovely to see you! Xx❤️❤️

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Response from Nicky Clarke Hair Salon

Always a pleasure to see you Anna. Thank you for your kind words and we will see you soon

The NC Team x

Excellent as ever

Carole North
21st Apr 2021
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

A lovely experience after months of isolation. Wonderful haircut

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Response from Nicky Clarke Hair Salon

Great to hear that you enjoyed your experience at the salon. We hope to see you again soon

The NC Team

Great service

Anonymous
20th Apr 2021
5.0

Jess was amazing ( as always)
In the current environment and as a client with cancer first time out. Jess made me feel safe and put me in an area with less people making sure everything was clean and safe. Martin and all staff were great and I thank them for all their hard work look forward to next time
Keep safe all

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Response from Nicky Clarke Hair Salon

Thank you for your kind words, we are glad that you felt safe in the salon and we look forward to welcoming you back soon.

The NC Team x

Great experience!

Michelle Parkinson
20th Apr 2021
Team Member: Colette - Colour Director
5.0
Appointment verified by Shortcuts Software

Great service and friendly staff! Colette always gets the colour palette just right for my hair - thank you!

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Response from Nicky Clarke Hair Salon

Thank you for your kind words. We agree Colette is a master at colour. We look forward to welcoming you back soon

The NC Team

Haircut

Ifra jan
20th Apr 2021
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

Loved it, so friendly and enjoyed my experience

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Response from Nicky Clarke Hair Salon

Thank you for taking the time to review your experience at the salon. We hope to see you again soon

The NC Team

Excellent Cut

Penny
20th Apr 2021
Team Member: Martin - Advanced Director
5.0
Appointment verified by Shortcuts Software

I was really impressed with Martin’s cut. He took the time to listen to what I wanted and gave me a very creative short pixie cut.

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Response from Nicky Clarke Hair Salon

Thank you for your 5* review. We are glad that you are enjoying your new hair. Good luck with your move.

The NC Team

The best...

Hilary Simonds
19th Apr 2021
Team Member: Martin - Advanced Director
5.0
Appointment verified by Shortcuts Software

Martin and Kevin on reception are the best, i enjoy going to get my haircut. Martin is very professional.

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Response from Nicky Clarke Hair Salon

Always a pleasure to see you Hilary, we hope it won’t be as long next time.

The NC Team x

Miracle Worker...

Adam
18th Apr 2021
Team Member: Michelle - Style Director
5.0
Appointment verified by Shortcuts Software

My family describe Michelle as a miracle worker for making me look respectable again. Perfect service, perfect cut.

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Response from Nicky Clarke Hair Salon

Great to hear that your hair got good reviews and thank you for giving your experience 5*s! We agree, Michelle is a miracle worker.

The NC Team

Professional & Polite

Anne Q
18th Apr 2021
Team Member: Martin - Advanced Director
5.0
Appointment verified by Shortcuts Software

Genuinely friendly staff.
Always smile, professional & polite. Lovely people. Martin is an extremely talented & caring stylist. Salon always immaculate & clean. Colour stylist produce the best results I’ve ever seen in others.

Only downside is venue - travel into Town Centre & Mailbox parking charges - if only salon was closer to home or out of Town, but you can’t please everyone! ?

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Response from Nicky Clarke Hair Salon

Thank you for taking the time to review your experience and for your loyalty over the years. Always a pleasure to see you.

The NC Team

Professional & Polite

Anne Q
18th Apr 2021
Team Member: Martin - Advanced Director
5.0
Appointment verified by Shortcuts Software

Genuinely friendly staff.
Always smile, professional & polite. Lovely people. Martin is an extremely talented & caring stylist. Salon always immaculate & clean. Colour stylist produce the best results I’ve ever seen in others.

Only downside is venue - travel into Town Centre & Mailbox parking charges - if only salon was closer to home or out of Town, but you can’t please everyone! ?

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Response from Nicky Clarke Hair Salon

Thank you for taking the time to review your experience and for your loyalty over the years. Always a pleasure to see you.

The NC Team

Great to be back!

Samantha
18th Apr 2021
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

Lovely to be back, as always a great experience from start to finish!

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Response from Nicky Clarke Hair Salon

Thank you for taking the time to give us a 5* review.
We hope to see you again soon

The NC Team

So good to be back

Cheryl Danckert
18th Apr 2021
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

Another excellent cut. Jess’s skill and creativity is second to none.

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Response from Nicky Clarke Hair Salon

Thank you Cheryl for taking the time to review your experience at the salon. We agree, Jess is a real asset to the team. We hope to see you again soon

Great experience

Robert Mille
18th Apr 2021
Team Member: Martin - Advanced Director
5.0
Appointment verified by Shortcuts Software

It was such a pleasure to be allowed to go back to a hair salon.
As always it was a lovely experience.
Great welcome from Kevin.
Martìn was excellent as always.

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Response from Nicky Clarke Hair Salon

Great to have you back in the Salon Robert. Always a pleasure to see you. We hope to see you again soon.

Martin

Truly wonderful as always

Anonymous
18th Apr 2021
5.0

Fabulous

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Response from Nicky Clarke Hair Salon

Thank you for taking the time to review your experience at the salon

The NC Team

What a transformation!

Val Round
17th Apr 2021
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

All the staff at Nicky's make you feel very welcome and they are all so friendly. Jess is lovely. Take her advice you won't regret it! She is a great stylist and executes her skills in a creative and professional manner. Take the plunge and enjoy your NC experience. I always do! xxx

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Response from Nicky Clarke Hair Salon

Thank you for your glowing review. It’s great to have you back in the Salon. We hope to see you soon

The NC Team x

Haircut styling

Katherine bradley
17th Apr 2021
Team Member: Harvey
5.0
Appointment verified by Shortcuts Software

Excellent service

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Response from Nicky Clarke Hair Salon

Thank you Katherine, we hope to see you again soon.

Hair cut

Anonymous
17th Apr 2021
5.0

Excellent cut and chat. Felt safe as hygiene was obvious.

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Response from Nicky Clarke Hair Salon

Thank you, we are glad to hear that your visit was made comfortable.

Fabulous

Marie Dowler
17th Apr 2021
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

So lovely to finally have a much needed cut! As always Jessica was knowledgeable, professional and great company during my visit. I feel like a new person!!

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Response from Nicky Clarke Hair Salon

Hi Marie, it was great to see you today. Glad that you have left us feeling as good as new again!

Skilled experience

Mikael Petersson
17th Apr 2021
Team Member: Harvey
4.0
Appointment verified by Shortcuts Software

It was great having a haircut again now the hairdressers have reopened. Harvey is very skilled and did a great job.

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Response from Nicky Clarke Hair Salon

Hello Mikael, we are sorry that our prices were not reflected properly on line; we can rectify this for you on your next visit. We do look forward to getting back to our usual level of service once we have been given the green light from the government.

The NC Team

Review of Salon visit

Anonymous
16th Apr 2021
Team Member: Kate - Advanced Director
5.0

First class cut with Kate I have never been disappointed with her cut , Good atmosphere in the salon receptionist helpful and junior staff very pleasant and efficient.

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Response from Nicky Clarke Hair Salon

Thank you for your review of our Salon!

Wonderful treat

Denise Edwards
16th Apr 2021
Team Member: Colette - Colour Director
5.0

As always Colette was wonderful doing a wonderful job but also delivering highest quality customer care. I also have Martin who cut my hair. Fab as always

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Response from Nicky Clarke Hair Salon

Hi Denise, thank you for taking the time to write a review. Good to see you again as always!

Super cut always

Jo Weir
15th Apr 2021
Team Member: Martin - Advanced Director
5.0

Amazing cut as always! Thanks for bringing my hair back to life again!

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Response from Nicky Clarke Hair Salon

Thank you Jo, we have passed your praise on to your stylists!

Martin

Carri-Anne Wall
15th Apr 2021
Team Member: Martin - Advanced Director
5.0
Appointment verified by Shortcuts Software

Amazing! Very happy with my hair - looks and feels lovely!

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Response from Nicky Clarke Hair Salon

Great to see you Carrie-Anne. Thank you for the glowing review!

A new look

Peta
14th Apr 2021
Team Member: Martin - Advanced Director
5.0
Appointment verified by Shortcuts Software

I walked in with a pandemic mess on my head! I'd resisted cutting my hair for months, just a bit of fringe thinning, so Martin and I decided that a new style was definitely on the menu. My fine, wavy hair is now in a softer style with a swept fringe and I feel ready for anything.

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Response from Nicky Clarke Hair Salon

Glad that we could be of service Peta, great to have you back with us!

Post lockdown joy!

Heather Brown
14th Apr 2021
Team Member: Martin - Advanced Director
5.0
Appointment verified by Shortcuts Software

After months of being unable to have a haircut it was good to be back. Martin is engaging and professional and most importantly I'm very happy with the cut ! Thank you ?

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Response from Nicky Clarke Hair Salon

Good to hear that your appointment was such a positive experience. We hope to see you soon !

What a difference a haircut makes

Anne Finlay-Baird
14th Apr 2021
Team Member: Michelle - Style Director
5.0

Brilliant cut as always. Michelle has magic scissors and a wonderful eye for hair

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Response from Nicky Clarke Hair Salon

Glad to hear that Michelle has worked her magic for you! thank you for your review.

Hair review cut & colour

Anonymous
13th Apr 2021
5.0

So lovely to see Colette after so long, have great confidence I Colette and feel comfortable with trusting her with my hair! She never fails. Thanks Colette. x

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Response from Nicky Clarke Hair Salon

Thank you for taking the time to write such a positive review, many thanks!

Excellent service

UB
13th Apr 2021
Team Member: Tommie - Colour Director
5.0

Great to be back!

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Response from Nicky Clarke Hair Salon

Good to have you back!

Loved everything

Lily Shaw
13th Apr 2021
Team Member: Harvey
5.0
Appointment verified by Shortcuts Software

Such a lovely experience and professional service. Very impressed

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Response from Nicky Clarke Hair Salon

Thank you Lily, great to hear that your time at the Salon was a positive experience. we hope to see you again soon!

Fantastic

Monica
7th Apr 2021
Team Member: Sunny - Senior Director
5.0

Sunny its the best Magic hands I was very happy all the time i visit the salon I cannot wait to be able to travel again soon to Uk i leave in Spain

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Response from Nicky Clarke Hair Salon

Thank you for your lovely review. We hope that we can see you soon

The NC Team x

Fantastic as ever!

Andree Hayes
3rd Jan 2021
Team Member: Sunny - Senior Director
5.0
Appointment verified by Shortcuts Software

'Fantastic' as ever. Spotless salon and lovely friendly staff and i've been going MANY years.And my luck was in cos today its lockdown again!!! My next app is already made. Kevin the receptionist and Sunny my stylist for MANY years and i got my time mixed up-- 1st time ever and they still send me home like a princess. Wouldn't go ANYWHERE else. Many thanks ANDREE HAYES

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Response from Nicky Clarke Hair Salon

See you soon Andree, always lovely to see you!

Tone and trim

Emma
2nd Jan 2021
Team Member: Harvey
5.0
Appointment verified by Shortcuts Software

Helped me out with my home bleach disaster! Great service.

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Response from Nicky Clarke Hair Salon

Thank you for taking the time to review your experience at the salon. We are so pleased that Harvey was able to rescue your hair. We hope to see you again soon

The NC Team

Ecstatic with Extensions!

Claire Humpidge
25th Dec 2020
Team Member: Tommie - Colour Director
5.0
Appointment verified by Shortcuts Software

Exceptional service, honestly couldn’t be happier with the end result. Felt special from the start - so impressed with all staff

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Response from Nicky Clarke Hair Salon

We’re so happy that you are loving your new hair Claire!
We hope to see you again soon

The NC Team x

superb results

Debbie
23rd Dec 2020
Team Member: Megan - Colour Designer
5.0
Appointment verified by Shortcuts Software

Absolutely fantastic as always

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Response from Nicky Clarke Hair Salon

Thank you for taking the time to review your experience at the salon. We hope to see you again soon

The NC Team

Amazing

Anonymous
23rd Dec 2020
5.0

Tommie is amazing... I love the colour... glad you had him back... he has amazing customer service skills... treats everyone individually and has time to talk and listen to you .. he understands what you need

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Response from Nicky Clarke Hair Salon

Wow, thank you for the great review. You’ve made Tommie’s day. We hope to see you again soon

The NC Team

Comfortable experience

Niki Finegan
21st Dec 2020
Team Member: Michelle - Style Director
4.5
Appointment verified by Shortcuts Software

An excellent experience as usual, and very happy with the result

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Response from Nicky Clarke Hair Salon

Thank you for the great review, we’re so pleased that you are happy with the results of your visit! We hope to see you again soon.

The NC Team

Lock down haircut

Sally cockcroft
20th Dec 2020
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

As ever, great experience all round. Staff are amazing and Jess worked her magic again. Thanks for providing a sense of normality in these difficult times.

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Response from Nicky Clarke Hair Salon

Thank you for a great review. We look forward to seeing you again soon

The NC Team

Ceri

Ceri Archer
19th Dec 2020
4.5

Excellent as usual

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Response from Nicky Clarke Hair Salon

Thank you for taking the time to review your experience at the salon. We look forward to seeing you again soon

The NC Team

Harvey is such a talented hairdresser!

Caroline
19th Dec 2020
Team Member: Harvey
5.0

Just had another great haircut from Harvey! . I can honestly say my hair has never been better , he is so talented. Always professional & polite - a great asset to Nicky Clarke Salon in Birmingham.

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Response from Nicky Clarke Hair Salon

Thank you for such a glowing review, you have made Harvey’s day!

The NC Team

Men’s haircut

Tarun Raipure
19th Dec 2020
Team Member: Jessica - Advanced Designer
4.5

Jess suggested me a cut which got me a few compliments from my friends

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Response from Nicky Clarke Hair Salon

Great to hear that you are getting compliments on your new cut. We look forward to seeing you again soon

The NC Team