Nicky Clarke Hair Salon

103B Wharfside Street , The MailBox, Birmingham, West Midlands, B1 1RF

About us

Located in The Mailbox, Birmingham’s premier luxury shopping centre, the Nicky Clarke Hairdressers Birmingham Salon opened in March 2004 and quickly established its status as the city’s leading hair salon.

The salon team continues to go from strength to strength and regularly heads up Birmingham’s most high profile fashion shows, including Harvey Nichols’ seasonal fashion shows and the hugely popular Style Birmingham. Our hairdressers are proud to provide Birmingham with outstanding, beautiful hair treatments and services in styling and colouring.

Read more...

Opening hours

Monday 08:30 - 18:00
Tuesday 08:30 - 18:00
Wednesday 08:30 - 18:00
Thursday 08:30 - 20:00
Friday 08:30 - 20:00
Saturday 08:30 - 18:00
Sunday Closed

Reviews

4.89
453 verified reviews
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My experience

Anonymous
23rd Oct 2020
5.0

Excellent service. Very happy with quality of service and with hairstyle.

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Response from Nicky Clarke Hair Salon

Thank you for the review. We’re glad that you are very happy with your new style.

The NC Team

Great salon

Kate
23rd Oct 2020
5.0
Appointment verified by Shortcuts Software

Staff are always friendly, knowledgeable and take time to listen, and the salon is a lovely relaxing environment. Tommy and Jess do a great job with the colour and cut. Would definitely recommend

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Response from Nicky Clarke Hair Salon

Thank you for the review and we’re glad that you would recommend us :)
I’ll pass your comments on to Jess and Tommie

Martin
Salon Manager

Excellent as always!

Jay Hussain
19th Oct 2020
Team Member: Sunny - Senior Director
5.0
Appointment verified by Shortcuts Software

Great service as usual. I'm never disappointed with his work. He is friendly, professional and very talented!!

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Response from Nicky Clarke Hair Salon

Thank you for taking the time to review your experience, it’s always good to get feedback.
We hope to see you soon

The NC Team

Review

Fiona Hepwood
18th Oct 2020
Team Member: Martin - Advanced Director
5.0
Appointment verified by Shortcuts Software

As always friendly, very professional which is the reason why both myself and Issy Deakin have been coming to Nicky Clarke's for a number of years.

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Response from Nicky Clarke Hair Salon

Always a pleasure to see you both.
Looking forward to our next meeting

Martin x

Very friendly

Rita Howe-Douglas
18th Oct 2020
5.0
Appointment verified by Shortcuts Software

Staff very friendly and welcoming, always an enjoyable experience.

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Response from Nicky Clarke Hair Salon

Thank you for the 5 Star review!
We hope to see you again soon

The Nicky Clarke Team x

Sunny’s Magic

Juliet
18th Oct 2020
Team Member: Sunny - Senior Director
5.0
Appointment verified by Shortcuts Software

So skilled.... and also fast! Love his work.

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Response from Nicky Clarke Hair Salon

Thank you for the review Juliet.
See you soon

The NC Team

Very Pleased

Sheila Dolan
16th Oct 2020
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

Very pleased with my hair cut thanks to Jessica as usual & of course your staff. Thank you for taking an interest - very good see you next time round

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Response from Nicky Clarke Hair Salon

Thanks for the great review Sheila. We look forward to seeing you again soon

The NC Team

A welcome visit

Carole North
16th Oct 2020
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

As ever a wonderful experience. So well looked after

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Response from Nicky Clarke Hair Salon

Thanks for the review Carole, we hope to see you soon

The NC Team

Very happy!

Lisa Duke
14th Oct 2020
5.0

Yesterday’s appointment with Jess was great. It’s always a treat getting my hair done but, obviously, the current situation does add an element of anxiety. The salon feels really safe, super organised and with all safety and hygiene processes in place.

Jess sent me home feeling great, I’m very happy with my colour and cut. Thanks Jess and everyone at the salon ?

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Response from Nicky Clarke Hair Salon

Thank you for the 5 Stars Lisa. Always a pleasure to see you and we look forward to welcoming you back soon x

Hair colour

Anne Robbins
14th Oct 2020
Team Member: Colette - Colour Director
5.0
Appointment verified by Shortcuts Software

A fantastic experience coming to nicky Clarke salon and Colette doing a fantastic job on my colour as always and making me feel a million dollars.

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Response from Nicky Clarke Hair Salon

Thanks for taking the time to review your experience at the salon. We will pass your kind words on to Colette and hope to see you soon

The NC Team

Excellent experience

Annette Jeavons
13th Oct 2020
Team Member: Kate - Advanced Director
5.0

Excellent service and standards as always. Thank you

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Response from Nicky Clarke Hair Salon

Thank you for the Review Annette. We hope to see you again soon.

The NC Team

BlowcDry

Suky Samra
11th Oct 2020
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

As always a wonderful friendly experience

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Response from Nicky Clarke Hair Salon

Thanks Sucky, we love having you in the salon. See you very soon!

The Nicky Clarke Team x

Cut and blow dry

Anonymous
11th Oct 2020
5.0

My hair looks lovely and most importantly will do for sometime. Having my hair cut by Martin has an additional bonus - he always makes you feel so good after a visit.

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Response from Nicky Clarke Hair Salon

Thank you for your kind words and your 5 Star review!

Martin
Salon Manager

Safe experience

Shirley Rogers
10th Oct 2020
Team Member: Kate - Advanced Director
5.0
Appointment verified by Shortcuts Software

As always: a relaxing, professional and safe experience. I really enjoy having my hair dressed here.

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Response from Nicky Clarke Hair Salon

Thank you for taking the time to review your experience, it’s important to us that you feel safe in these testing times. We look forward to welcoming you back soon

Martin
Salon Manager

Thank you boys!

Anna
9th Oct 2020
Team Member: Martin - Advanced Director
5.0
Appointment verified by Shortcuts Software

You made this girl feel very happy when I skipped out of the salon last night!
Tommie chased all those grey’s away and I returned to a lovely shiny blonde.... Martin cut and blow dried my hair, it looked fab! I felt 5 years younger, we also had a good old giggle! Thank you boys you did a great job xx❤️❤️

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Response from Nicky Clarke Hair Salon

Always a pleasure to see you and great to hear that you felt half a decade younger!
Thank you for the great review. We look forward to seeing you again soon.

Martin & Tommie x

Fantastic hair salon in Birmingham

karen
9th Oct 2020
Team Member: Tommie - Colour Director
5.0
Appointment verified by Shortcuts Software

Extremely knowledgeable, professional and really nice!

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Response from Nicky Clarke Hair Salon

Thank you for the 5 Star review. We hope to see you again soon :)

The Nicky Clarke Team

Mens Cut

J Flynn
6th Oct 2020
Team Member: Jessica - Advanced Designer
5.0

Jess was excellent. I was undecided on what I wanted and she gave good advice on what would suit me, Showed pictures beforehand to help my decision. Very friendly, good finish. Felt un-rushed and she spent extra time taking a bit more off afterwards which I asked for. Salon was spotless, Covid friendly with all rules followed. Would absolutely recommend Jess.

One gripe which I am certain is not Jess's fault and she is probably unaware it even happened. I booked on line and the price quoted on the website was £45. I received an email confirmation which also stated £45. When I paid at the reception desk after the cut I was told it was £55 and thats how much my card was charged. This shouldn't happen.

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Response from Nicky Clarke Hair Salon

Thank you for taking the time to review your experience at the salon. I happy to hear that you enjoyed your time here with Jess, I'll pass your kind words onto her.
With regards to the price, Jess has recently been promoted and the new price has not been changed for online bookings. Thank you for pointing this out to me, I will get this amended ASAP. I'm sorry that this happened to you and I will credit your account by £10 for you to use on your next appointment.

Martin
Salon Manager

Good experience

Ali Simpson
6th Oct 2020
Team Member: Michelle - Style Director
5.0
Appointment verified by Shortcuts Software

Lovely hair cut and time with Michelle x

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Response from Nicky Clarke Hair Salon

Thank you for the review and for your continued loyalty

The Nicky Clarke Team x

Joyful haircut

Elaine Mitchell
6th Oct 2020
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

Always a pleasure seeing Jess for a haircut, she’s always professional, positive and cheerful. Second cut after lockdown. The locks came off in a big way at first one and she’d done such a good job it had lasted 9 weeks. New style developing really nicely now.

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Response from Nicky Clarke Hair Salon

Thank you Elaine for taking the time to review your experience, it’s great to hear that you’re enjoying your new style. I will pass your comments on to Jessica.

Martin
Salon Manager

Excellent experience

Annette Jeavons
4th Oct 2020
Team Member: Kate - Advanced Director
5.0
Appointment verified by Shortcuts Software

Thoroughly enjoyed my visit to Nicky Clarke. Had a new style - all the staff were excellent.

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Response from Nicky Clarke Hair Salon

Thank you for taking the time to review your experience. We look forward to welcoming you back soon

Martin
Salon Manager

Excellent experience

Annette Jeavons
4th Oct 2020
Team Member: Kate - Advanced Director
5.0
Appointment verified by Shortcuts Software

Thoroughly enjoyed my visit to Nicky Clarke. Had a new style - all the staff were excellent.

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Response from Nicky Clarke Hair Salon

Thank you for taking the time to review your experience. We look forward to welcoming you back soon

Martin
Salon Manager

Amazing

Divya
4th Oct 2020
Team Member: Tommie - Colour Director
5.0
Appointment verified by Shortcuts Software

Tommie knows how to work his magic and make a girl feel good about herself... Harvey was great to

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Response from Nicky Clarke Hair Salon

Thank you for the 5 star review, I’ve passed your kind words onto Tommie & Harvey.

Martin
Salon Manager

Excellent

Suky Samra
4th Oct 2020
Team Member: Colette - Colour Director
5.0
Appointment verified by Shortcuts Software

Excellent experience as usual

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Response from Nicky Clarke Hair Salon

Thanks Suky, always a pleasure to see you.

The Nicky Clarke Team x

Review of colour

Juliet
4th Oct 2020
Team Member: Tommie - Colour Director
5.0
Appointment verified by Shortcuts Software

Time with Tommie is always brilliant. He’s lovely, funny, warm and chatty. And and his skills at colouring? FABULOUS.

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Response from Nicky Clarke Hair Salon

Great review Juliet, thank you. You have made Tommie’s day.

The Nicky Clarke Team x

Highly Recommended

Anne Hart
4th Oct 2020
Team Member: Martin - Advanced Director
5.0
Appointment verified by Shortcuts Software

Meghan Colourist and Martin Director both deliver the highest standard of colour and cut I have ever received and the standard is always exceptional.

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Response from Nicky Clarke Hair Salon

Always a pleasure to see you Anne, thank you for your loyalty and we look forward to welcoming you back soon x

Nicky Clarke Team

Best Professional Salon

Kathryn Charlotte
3rd Oct 2020
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

This is the BEST hairdressers in Birmingham. I would always go here for my hair to be cut, styled or highlighted. Jess always does an amazing job on my hair and gives me good advice and tips on haircare. I trust Jess totally, she is professional and friendly as are all the team. Definitely an A star salon, I wouldn't go anywhere else.

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Response from Nicky Clarke Hair Salon

Thank you Kathryn for taking the time to write a lovely review. It’s great to hear that you are so happy with the service you received from Jess, we will pass on your comments.

The NC Team

Happy customer!!

Julie Slater
3rd Oct 2020
Team Member: Michelle - Style Director
5.0

Had my haircut by Michelle yesterday... my hair hadn’t been cut for 1 year after a previously bad experience at a different salon... she gave me a fab cut and finish and has restored my faith in going back to the hairdressers....Thank you Michelle

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Response from Nicky Clarke Hair Salon

That’s great, thank you for your positive comments, we are glad we have changed your mind about hairdressers!

We look forward to welcoming you back soon

The Nicky Clarke Team

superb results

Anonymous
3rd Oct 2020
5.0

Megan always does a fantastic job, she is a credit to the company.

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Response from Nicky Clarke Hair Salon

Thank you for your kind words, I’ll pass them on to Megan. We hope to see you soon

Martin
Salon Manager

Another fantastic haircut!!

Anonymous
2nd Oct 2020
5.0

Thanks Michelle for another great haircut! - always a pleasure to see you.

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Response from Nicky Clarke Hair Salon

Thank you for all the stars :)

The NC Team

Brilliant

Rebecca Downes
1st Oct 2020
Team Member: Sunny - Senior Director
5.0
Appointment verified by Shortcuts Software

Sunny and Megan have made such a huge difference to my hair I can’t thank them enough. Would never go anywhere else.

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Response from Nicky Clarke Hair Salon

Thanks for the glowing review, I will pass your comments on to the team

Martin
Salon Manager

Great service always

Chris
1st Oct 2020
Team Member: Tommie - Colour Director
5.0
Appointment verified by Shortcuts Software

A friendly, informal, collaborative approach with clients to achieve fantastic results.

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Response from Nicky Clarke Hair Salon

Thank you Chris for the great review, we're glad you enjoyed your experience.
See you soon!

The Nicky Clarke Team

Very impressed

Lorraine Johnston
30th Sep 2020
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

From start to finish Jessica was so lovely & made me feel comfortable & relaxed as it was my first time visiting this salon,the end result of my hair is fantastic its actually the best cut & styling that I've ever had & i actually told jess this too,i walked out of the salon feeling fabulous ? thankyou

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Response from Nicky Clarke Hair Salon

Thank you for the fab review, I will pass your comments on to Jess.
We hope to see you again soon

Martin
Salon Manager

Sunny

Di Hearnshaw
29th Sep 2020
Team Member: Sunny - Senior Director
4.5
Appointment verified by Shortcuts Software

Fabulous as always!!

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Response from Nicky Clarke Hair Salon

Thank you Di for the fab review. We look forward to seeing you soon.

The Nicky Clarke Team

Visit to Nicky Clarke

UB
28th Sep 2020
Team Member: Tommie - Colour Director
5.0
Appointment verified by Shortcuts Software

Excellent service and very professional!

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Response from Nicky Clarke Hair Salon

Thanks for taking the time to review and thank you for the five stars!

The Nicky Clarke Team

Martin and Kevin Birmingham

Carri-Anne Wall
27th Sep 2020
Team Member: Martin - Advanced Director
5.0
Appointment verified by Shortcuts Software

Great service And warm welcome into the salon (as always!) from Kevin at reception and one very satisfied customer thanks to Martin’s cuts.

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Response from Nicky Clarke Hair Salon

Thank you for all the stars! I will pass your comments on to Kevin too.
We look forward to seeing you both again soon

Martin
Salon Manager

Excellent experience!!!

Nicky Kaur
27th Sep 2020
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

Wow, what can I say! Under the current Covid-19 circumstances I was very nervous about going for a haircut but I have to say the salon staff made me feel comfortable and safe. My hair stylist 'Jess' is an amazing stylist and totally blew me away with my haircut! She remembered me from my last appt (which was a year ago!!) and totally made me feel relaxed, safe. I went in with an old, tired looking head of hair but come out with a fresh, fantastic, new hairstyle making me feel on top of this world!!! THANK YOU JESS!!! I have definitely found my hair stylist and salon!

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Response from Nicky Clarke Hair Salon

This review has made our day. Thank you for taking the time to do it. It’s great to hear you’re loving your new haircut. We look forward to seeing you again soon.

The Nicky Clarke Team x

Consistently great results

Savannah
27th Sep 2020
5.0

I have been visiting the salon for many years and have always had great results with my long hair under the very safe pair of hands of Tommy and Sunny. Highly recommended.

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Response from Nicky Clarke Hair Salon

Thank you for your kind words and continued loyalty to the salon. We look forward to welcoming you back soon

The Nicky Clarke Team x

Haircut - by only the best

Chandni Khalsa
27th Sep 2020
Team Member: Tommie - Colour Director
5.0
Appointment verified by Shortcuts Software

Tommie did the most amazing job sorting my hair out, it looks so healthy now! Thank you so much ♥️

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Response from Nicky Clarke Hair Salon

Great to hear that your hair is back to good health.
I will pass your gratitude on to Tommie.

Martin
Salon Manager

Excellent

Anne
26th Sep 2020
Team Member: Michelle - Style Director
5.0
Appointment verified by Shortcuts Software

As always I was given a professional warm experience from the moment I entered the salon. The cut and finish was beautiful.

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Response from Nicky Clarke Hair Salon

Thank you for taking the time to review your experience at the salon. I will pass your positive comments onto the team :)

Martin
Salon Manager

Comfortable experience

Niki Finegan
26th Sep 2020
Team Member: Michelle - Style Director
4.5

A very pleasant appointment as usual, everything done by the rules

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Response from Nicky Clarke Hair Salon

Thank you for the positive review, we hope to see you again soon

The Nicky Clarke Team

Lock down haircut

Sally cockcroft
26th Sep 2020
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

As ever, great service and warm reception from all staff at the salon. Loved my finished look too.

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Response from Nicky Clarke Hair Salon

Thank you Sally for taking the time to write a lovely review. We look forward to welcoming you back soon.

The Nicky Clarke Team

Fantastic as always

Rosy Armstrong
25th Sep 2020
Team Member: Martin - Advanced Director
5.0
Appointment verified by Shortcuts Software

Loved it, have worked through the pqndemic, was due my haircut the day everything got closed down so cancelled and this was worth the wait! Martin is lovely, the salon is big ajd spacious, hygiene and cleanliness levels were spot on! Cant wait for my next hair cut!

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Response from Nicky Clarke Hair Salon

Thank you Rosy for the great review.
I hope to see you again soon

Martin
Salon Manager

Regular visitor

Dawn Edmonds
24th Sep 2020
Team Member: Sunny - Senior Director
5.0
Appointment verified by Shortcuts Software

Felt very safe as always, space between clients, cleanliness all good. Always enjoy my visits and feel a million dollars when I leave. Thanks to Sunny for a fab cut and Colette for my colour!

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Response from Nicky Clarke Hair Salon

We are so grateful for your kind words, I have passed them on to the Stylists involved.
Thanks for sharing your review with us and thank you for your continued support over the years :)

Martin
Salon Manager

All good :)

Anonymous
22nd Sep 2020
4.5

Loved my colour by Megan and blow dry by Molly.

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Response from Nicky Clarke Hair Salon

Thank you for your review, I will pass your comments on to the team members you mentioned.

Martin
Salon Manager

First class experienxe

Yvonne Imms
22nd Sep 2020
Team Member: Michelle - Style Director
5.0

Felt very comfortable visiting the salon again yesterday and left feeling very relaxed with a stunning cut and finish. Always a joy xx

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Response from Nicky Clarke Hair Salon

Thank you for your glowing review Yvonne, we look forward to welcoming you back into the salon soon :-)

Martin
Salon Manager

Great haircut

David Barr
20th Sep 2020
5.0

Great haircut as always, enjoy going into the salon staff always attentive

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Response from Nicky Clarke Hair Salon

Thank you for the review, we hope to see you again soon.

The Nicky Clarke Team

Satisfied customer

Cynthia Brett Young
19th Sep 2020
Team Member: Martin - Advanced Director
5.0

Martin always cuts my hair exactly as I want it and it is very easy to manage. He is friendly and personable.

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Response from Nicky Clarke Hair Salon

Thank you for the review Cynthia, always a pleasure to see you.

Martin
Salon Manger

A Great Experience

Sarah
19th Sep 2020
Team Member: Martin - Advanced Director
5.0
Appointment verified by Shortcuts Software

Both Tommie and Martin did a fantastic job. They listened to what I required and gave advice accordingly. At the end of a stressful week it was lovely to forget work stresses for a while. My hair looks great and the colour is fantastic. Thank you.

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Response from Nicky Clarke Hair Salon

Thank you for taking the time to write such a great review. We look forward to seeing you again soon!

The Nicky Clarke Team x

Post lockdown pick me up

Sharon Batchelor
29th Jul 2020
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

I was so looking forward to my 1st hair appointment after lockdown at Nicky Clarke, Birmingham...and I was NOT disappointed!
I wanted a complete change- from long to short hair. Jess listened to my ideas and (thankfully) explained why some styles wouldn’t work with my hair; and then came back with some great suggestions.
After an excellent colour treatment from Megan (as always), Jess started on the cut.
I must say- it’s probably the best short hair cut I’ve ever had!!

My friends have said it’s taken years off me. And I agree! Very, very happy indeed. I feel like a new woman- it’s boosted my confidence so much. Just the ticket after months of feeling cooped-up and a bit ‘down’.

Being my first non-supermarket outing for 4 months I didn’t know what to expect in terms of the post lockdown salon experience but everything was super organised, super clean and very comfortable. Everyone was great- and the lady who washed my hair was so good I nearly nodded off I was so relaxed!

Fabulous experience- very safe and very, very happy. And that’s why I’ll always go back to NC in Birmingham. Big thank you to the lady on reception too- always very welcoming and a good laugh!

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Response from Nicky Clarke Hair Salon

Thank you for taking the time to write such a glowing review. We are happy that you had such a good experience. We hope to see you again soon

The Nicky Clarke Team

Fabulous to be back

Claire Oliver
23rd Jul 2020
Team Member: Martin - Advanced Director
5.0
Appointment verified by Shortcuts Software

I was made to feel really welcome, everyone was wearing PPE and seemed really relaxed in having to do so & as usual Martin made my return feel fabulous. Thank you for being so adaptable and friendly

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Response from Nicky Clarke Hair Salon

Thank you for the review, we look forward to seeing you soon.

The Nicky Clarke Team