Nicky Clarke Hair Salon

103B Wharfside Street , The MailBox, Birmingham, West Midlands, B1 1RF

About us

Located in The Mailbox, Birmingham’s premier luxury shopping centre, the Nicky Clarke Hairdressers Birmingham Salon opened in March 2004 and quickly established its status as the city’s leading hair salon.

The salon team continues to go from strength to strength and regularly heads up Birmingham’s most high profile fashion shows, including Harvey Nichols’ seasonal fashion shows and the hugely popular Style Birmingham. Our hairdressers are proud to provide Birmingham with outstanding, beautiful hair treatments and services in styling and colouring.

Read more...

Opening hours

Monday 08:30 - 18:00
Tuesday 08:30 - 18:00
Wednesday 08:30 - 18:00
Thursday 08:30 - 20:00
Friday 08:30 - 20:00
Saturday 08:30 - 18:00
Sunday Closed

Reviews

4.89
453 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Safe Environment, good to be back!!

Marie
23rd Jul 2020
Team Member: Colette - Colour Director
5.0
Appointment verified by Shortcuts Software

so good to be back and see what feels like old friends, the salon has put every measure in place to make customers feel safe during covid without removing the firendly atmosphere.

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for the review, we look forward to welcoming you back soon.

The Nicky Clarke Team

Haircut

Ellena
22nd Jul 2020
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

I always receive amazing service at Nicky Clarke, I love my new haircut and was lovely to be back at the salon.

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for the review, we look forward to seeing you soon.

The Nicky Clarke Team

First class service

Yvonne Imms
21st Jul 2020
Team Member: Michelle - Style Director
5.0

It’s a big step to start going out again and feel safe but I had no need to worry yesterday. The salon was as organised as ever and I felt safe in their hands. The cut, finish and colour by Collette were first class and it was so good to chat again too. All in all a great experience and I would recommend others give it a try xx

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for the review, we look forward to seeing you soon.

The Nicky Clarke Team x

Five stars

Carly McGoldrick
21st Jul 2020
Team Member: Colette - Colour Director
5.0
Appointment verified by Shortcuts Software

Always a great experience - Colette is really tentative to your needs and does a beautiful job. Sunny is an incredible stylist! All the staff are lovely and very good at what they do.

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for the glowing review, we look forward to seeing you again soon.

The Nicky Clarke Team

The best at colouring

Shakila
21st Jul 2020
Team Member: Colette - Colour Director
5.0
Appointment verified by Shortcuts Software

I had my hair colour by Colette and I have been going to her for years. I get so many compliments on my colour. By far the best ?

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for the lovely review, we look forward to seeing you again soon.

The Nicky Clarke Team x

Amazing!!!

Shakila
21st Jul 2020
Team Member: Sunny - Senior Director
5.0
Appointment verified by Shortcuts Software

I left the salon feeling amazing. Sunny is so talented ?.

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for the review, we look forward to seeing you again soon.

The Nicky Clarke Team

Colour and blow dry

Tan
20th Jul 2020
Team Member: Tommie - Colour Director
5.0
Appointment verified by Shortcuts Software

Despite all the lockdown factors Nicky Clarke still provide a warm welcome

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for the lovely review, we look forward to seeing you again soon.

The Nicky Clarke Team

Saturday hair cut after lockdown

Melanie byrne
19th Jul 2020
Team Member: Michelle - Style Director
5.0
Appointment verified by Shortcuts Software

As always an amazing cut. The cut was so good pre covid my hair stay still looked good after months of the salon being closed. Michelle is amazing thank you Michelle

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for the review, it is always great for us to get feedback. We look forward to seeing you again soon.

The Nicky Clarke Team

Ms

Anonymous
19th Jul 2020
5.0

Perfect. . As always . Lots of gold stars.

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for all the stars!!

The Nicky Clarke Team x

Impressed

Ros
19th Jul 2020
5.0

Very impressed with the way everything had been thought out. I always receive excellent service by all staff

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for the review, it is always great for us to get feedback. We look forward to seeing you again soon.

The Nicky Clarke Team x

Ryan

Shirley
19th Jul 2020
Team Member: Tommie - Colour Director
5.0
Appointment verified by Shortcuts Software

Really pleased as always, very professional and helpful.

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for the review, it is always great for us to get feedback. We look forward to seeing you again soon.

The Nicky Clarke Team

Safe experience

Shirley Rogers
18th Jul 2020
Team Member: Kate - Advanced Director
5.0
Appointment verified by Shortcuts Software

As always, Kate styled my hair perfectly even after post lockdown growth! Kate always maintains a pleasant, professional and confident manner which I admire in a service provider.
The young lady who washed my hair, being new to me, was very courteous, pleasant and gentle.
Although I wasn't having my usual colour at this visit , Tommy my colourist, came to greet me and welcome me back. He too is a talented young man with a pleasant, courteous and professional demeanour.
I felt very safe in the knowledge that all members of staff were following government advice to maintain a safe environment for their customers.

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for taking the time to review your experience at the salon, it is always great for us to get feedback. We look forward to seeing you again soon.

The Nicky Clarke Team

Happy Customer!

Chris Kelly
18th Jul 2020
Team Member: Kate - Advanced Director
4.5
Appointment verified by Shortcuts Software

Nice to get a great haircut again.
Kate always friendly and professional with the skill to take a few years off my real age!

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for taking the time to review your experience at the salon, it is always great for us to get feedback. We look forward to seeing you again soon.

The Nicky Clarke Team

Glad to be back

Louise
18th Jul 2020
Team Member: Michelle - Style Director
5.0
Appointment verified by Shortcuts Software

Michelle has been doing my hair at Nicky Clarke for years. It’s always a lovely experience- very relaxed and friendly - a real tonic! Michelle always listens carefully to what I want and I’m always very happy with my haircut. Would very highly recommend.

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for your glowing review.
We look forward to seeing you again soon

The Nicky Clarke Team

Dixon

Sharon
18th Jul 2020
Team Member: Michelle - Style Director
5.0
Appointment verified by Shortcuts Software

Very relaxing, welcoming experience.

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for the 5 Stars!
Hope to see you soon

NC Team

Ms

Jasvir Jootla
18th Jul 2020
Team Member: Megan - Colour Designer
4.0
Appointment verified by Shortcuts Software

I was seen by both Meghan and Jessica
Both excellent

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for taking the time to write a review.
We are carefully following all government guidelines and will bring back the magazines as soon as we can.
We hope to see you soon

Martin
Salon Manager

Excellent service

Josh
18th Jul 2020
Team Member: Tommie - Colour Director
5.0
Appointment verified by Shortcuts Software

Amazing service as always

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thanks for all the stars :)

The NC Team

I've missed you

Val
18th Jul 2020
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

So excited to have finally had my hair styled but it was so worth it. All Covid precautions are in place as expected but the salon was always spotless. Excellent service. I highly recommend Jess. She listens to your ideas and her advice is spot on.

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for the glowing review, I have passed your comments on to Jess. It's good to know that you felt safe during your visit. We hope to see you again soon

Martin
Salon Manager

No more old lady hair

Carole North
18th Jul 2020
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

I left the salon feeling 10 years younger. What a wonderful visit, so safely looked after

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Great to hear that we knocked so many years off Carole :)
Thank you for the great review

The Nicky Clarke Team

Excellent!

Nirjit
18th Jul 2020
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

Jess was great and gave me a beautiful, edgy short hairstyle that I desperately needed. I would definitely be returning to have my hair cut by Jess!

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thanks Nirjit, we hope to see you soon

NC Team

My appointment

Tricia
17th Jul 2020
Team Member: Michelle - Style Director
5.0

It was so lovely to see Michelle and feel some normality. Michelle has been keeping my hair as lovely as it can be for many years and the result was as always wonderful. I’m looking forward to the next time. X

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

It was great to welcome you back, thank you Tricia for the lovely review

NC Team x

Professional as always!

Maria
17th Jul 2020
Team Member: Sunny - Senior Director
5.0
Appointment verified by Shortcuts Software

Sunny was, as always, professional, meticulous, skilful, attentive and in general a perfect stylist! Everything went smoothly on my return to the salon after 5 months (due to Covid-19 lockdown).. I had full confidence in every aspect of my visit.
I had my colour done first with Colette, and she is wonderful at achieving exactly what my hair needs to enrich my colour and lift my spirits with her fabulous and kind personality, and always careful, always deft, and always lovely with it, achieving miraculous results!
Sunny then looked after me so well with my cut and finish, listened to my needs, and addressed my concerns (after such a long break) perfectly. I left feeling like a new woman, and with my next appointments sorted.
Full credit also to ALL the support staff for ensuring that everything ran smoothly from start to finish, and initial telephone contact from reception regarding return procedures.
The hygiene measures were clearly visible on the day, and allowed for a clean and safe environment, with good social distancing where possible, and necessary limited entry to the salon.
Thank you all so much... it’s why I return to the salon after my initial visit a few months after the salon opened at the mailbox more than 15 years ago..
Sunny is one of the kindest, dedicated and considerate stylists I have ever had and I have really missed my visits! Both Sunny and Colette have a knack of making me feel a thousand times better on leaving, than on arrival!
May it long continue!

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Great to welcome you back, thanks for the fab review, we hope to see you soon

NC Team

Cut and Colour- so good

Juliet
17th Jul 2020
Team Member: Sunny - Senior Director
5.0
Appointment verified by Shortcuts Software

I feel extremely reassured when Sonny cuts my hair. There’s no fuss, no pulling faces or raising problems, he just whizzes around so confidently and delivers a cut that people *always* say- “ooh, good cut. Where do you go?” when they see me. Always leave feeling like a million bucks.

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for the great comments, I will pass them on to Sunny
See you Soon

Martin
Salon Manager

Thanks Tommie!

Kate
17th Jul 2020
Team Member: Tommie - Colour Director
4.5
Appointment verified by Shortcuts Software

Tommie rescued my hair after 5 months of zero attention! He’s also the sweetest guy, will definitely be returning when I’m in Birmingham

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thanks for the lovely review, hope to see you soon

NC Team x

Relaxed

SukySamra
16th Jul 2020
Team Member: Colette - Colour Director
5.0
Appointment verified by Shortcuts Software

Feeling was the same as before despite the face wear the hairdresser was wearing so in all very good

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thanks for all the stars. See you soon!

Nicky Clarke Team

Superb care and professionalism

Ela McSorley
15th Jul 2020
Team Member: Colette - Colour Director
5.0
Appointment verified by Shortcuts Software

Colette and Jess are fantastic technicians and brilliant at interpreting what I want my hair to look like! They made me feel at ease and made my hair look fantastic. They have perfectly adapted to the new safety measures. I was very reassured. Highly recommend!

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for taking the time to write a great review. I've passed your comments onto the team.
We hope to see you again soon

Martin
Salon Manager

Ticket to heaven

Louise Appleyard
15th Jul 2020
Team Member: Martin - Advanced Director
5.0
Appointment verified by Shortcuts Software

Really positive uplifting experience

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for all the stars

NC TEAM

Fantastic

Anonymous
15th Jul 2020
5.0

As always Megan did a fantastic job, a credit to your company.

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for your positive review, we hope to see you again soon

The Nicky Clarke Team

Brilliant as always

Alexia Frixou
15th Jul 2020
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

It was a pleasure seeing Jess again and she did an absolutely amazing job of cutting my hair! She knows exactly what I want which is very hard to find in a hairdresser, especially because I have thick coarse hair.

I also wanted to thank all the staff for how they dealt with social distancing and providing masks and gloves. I felt very at ease.

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you so much Alexia, we are looking forward to seeing you again soon!

Amazing

Harriet
15th Jul 2020
5.0

I’ve been going to this salon since it opened and I highly recommend it. My experience yesterday was amazing, I felt safe with all the percussions in place and they couldn’t have done any more. My hair looks fantastic. Coloured by Colette and cut by Martin. Well done team.

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you Harriet, we are very glad that the new guide lines, that the Salon is committed to follow, did not hinder your experience with us. we are looking forward to seeing you soon!

Best hairdressers in Birmingham

Lorna
15th Jul 2020
Team Member: Tommie - Colour Director
5.0
Appointment verified by Shortcuts Software

I’ve had my hair coloured for the past 15 years and have tried many colourists but Tommie is certainly the best. If you want a bespoke signature colour created just for you then you can’t do better

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Great to hear this Lorna, thanks for the high praise of our Technician Tommi Gleed!

appointment review

Naushaba Iqbal
12th Jul 2020
Team Member: Sunny - Senior Director
5.0
Appointment verified by Shortcuts Software

Sunny has been cutting my hair for almost 15 years. He has always made me feel reassured and comfortable in any situation.. the salon has always accomadated and accustomed to any change effortlessly without making customers feel any different to a usual hair styling experience.

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thanks Naushaba, It is always a pleasure to see you! We hope that Nicky Clarke Birmingham will continue to be your destination of choice!

First cut after Lockdown

Linda Woods
11th Jul 2020
Team Member: Megan - Colour Designer
5.0
Appointment verified by Shortcuts Software

From start to finish was a joy , l felt very relaxed in the salon and everyone went out of their way to make me feel safe. Well done Martins team.

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Hi Linda, such a great review, thank you so much for taking the time, High praise indeed!! Looking forward to seeing you for your next appointment.

Always amazing

Rebecca Downes
11th Jul 2020
Team Member: Megan - Colour Designer
5.0
Appointment verified by Shortcuts Software

Megan is always so friendly and welcoming. She always gets the colour on point and is the best colourist I have ever been to. Her and Sunny for me have given me back my hair confidence. I have fine hair and I’ve never walked out of a salon feeling good..... until now.

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

So Happy that you found us Rebecca! We are looking forward to seeing you for your next appointment.

Great experience in strange circumstances

Kam ubhi
11th Jul 2020
Team Member: Michelle - Style Director
5.0
Appointment verified by Shortcuts Software

Made to feel welcome no fuss which made the experience less daunting. Loved my new hair style ! Thank you everyone there for always being so nice !

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for the glowing review, always a pleasure Kam!

First Visit

Niki
11th Jul 2020
Team Member: Michelle - Style Director
4.5
Appointment verified by Shortcuts Software

Very calm and safe environment. I was well looked after throughout my visit.

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for taking the time to review the Salon Niki, we hope that we will see you again soon !

So great to be back!

Jayne Nieto
11th Jul 2020
Team Member: Michelle - Style Director
5.0
Appointment verified by Shortcuts Software

Could not wait to have my hair cut after the lockdown!
I was not disappointed! I felt safe in the salon with all the safety precautions in place. It was still an enjoyable experience, so nice to see Michelle again.
So pleased with my new hair!!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

We are so glad that the new safety measures did not hinder your visit to the salon. Thank you so much for the kind review!

Best Hair Salon in Birmingham

Shazia Ali
10th Jul 2020
Team Member: Tommie - Colour Director
5.0
Appointment verified by Shortcuts Software

Tommie is a genius, he always delivers the results l asked for. Sometimes, if l am not sure, he will always take the time to discuss what the options are and the outcome. The staff at the salon have always been friendly and accommodating, l have been a customer for more than 10 years and will continue to be so. Thank you Nicky Clarke x

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for such a positive review, it’s great to hear that you are so happy with Tommie and the team.
Always a pleasure to see you and we look forward to welcoming you back soon

The Nicky Clarke Team x

Great all round!

Leena patel
10th Jul 2020
Team Member: Michelle - Style Director
5.0

Great cut, service and environment.

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thanks for all the stars :)

See you soon !

The NC Team

Great experience as always

Naila Iqbal
9th Jul 2020
Team Member: Sunny - Senior Director
5.0
Appointment verified by Shortcuts Software

I've been getting my haircut by Sunny for more years than I'd like to think of. He listens to what I would like done and explains what can be achieved with my hair. Always friendly and attentive.

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for taking the time to give us such a great review!

Salon experience

Beverley Parke
9th Jul 2020
Team Member: Colette - Colour Director
5.0
Appointment verified by Shortcuts Software

As always friendly staff nothing too much for them, Colette is such a perfectionist, always happy with my hair, always feel that she really cares that I’m happy with my hair . Everyone great!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for the positive review, I will pass your comments on to Colette.
It’s always pleasure having you in the salon and hope to see you soon

Martin
Salon Manager

Colour my life again!

Chris
9th Jul 2020
Team Member: Tommie - Colour Director
5.0
Appointment verified by Shortcuts Software

Every care and attention to cater for my new requirements, with consideration for condition and aftercare. What more could you ask for!

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for the high praise Chris, Hope to see you soon!

Great salon and service

Sarah
8th Jul 2020
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

I have always had a great experience at this salon. Staff are highly professional and Jessica takes care to understand what her customers want from the cut to the finish

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

So happy to hear that you enjoyed your visit to the salon. We have passed on your high praise to your stylist Jessica Langbridge.

Hair at Nicky Clarke Birmingham

Sue Bisp
8th Jul 2020
Team Member: Martin - Advanced Director
5.0
Appointment verified by Shortcuts Software

It’s an absolute pleasure going to this salon where everyone is so friendly. I don’t have the best of hair and I really appreciate Martins professional advice and I am loving how much better Martin is making my hair look! I have a big day coming up next year for my daughter Graces wedding and I’m already talking ideas for myself and Grace. Always look forward to my next appointment!

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Good to hear that our team have made your visits to Nicky Clarke Birmingham so Special. Thank you for taking the time to review our Salon, We hope to see you soon Sue!

Lock down haircut

Sally cockcroft
7th Jul 2020
Team Member: Jessica - Advanced Designer
5.0
Appointment verified by Shortcuts Software

Pre appointment arrangements were superb. Staff were friendly as ever and every caution taken when I arrived at the salon. Great to see jess and to finally get a haircut/style. Felt great. Thanks so much.

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for your positive feedback, we hope to see you soon

The Nicky Clarke Team

Post Lockdown 'do'

Sue Russell
7th Jul 2020
Team Member: Martin - Advanced Director
5.0

I had colour with
TOMMY and a cut with MARTIN. I was so excited to get my hair done after lockdown and really enjoyed the experience and seeing the fab team at the Mailbox salon again.

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for the review, always a pleasure to see you.

Martin
Salon Manager

Professor

Jane Jones
7th Jul 2020
Team Member: Martin - Advanced Director
4.5
Appointment verified by Shortcuts Software

I am 75 years of age. A life time of ‘cutters’. Martin is the most professional stylist have encountered to date over the years. Also a pleasure to spend the time while he works on my hair. Most hairdressers to date I am unable to say this!

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for the glowing review, we look forward to seeing you again soon.

The Nicky Clarke Team

Miss

Evie Thorpe
5th Jul 2020
Team Member: Martin - Advanced Director
5.0
Appointment verified by Shortcuts Software

Martin is a wonderful hairdresser! I’ve been going to Martin for months (since Joe left), and each time he does a brilliant job. He’s friendly, funny and incredibly talented. Each time I leave Nicky Clarke feeling like a new woman, so thank you, Martin!

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you Evie for your glowing review.
We do aim to please and it’s lovely that you took the time to acknowledge this. I look forward to your next appointment at the Salon.

Martin
Salon Manager

Lockdown haircut

Hannah Williams
5th Jul 2020
Team Member: Jessica - Advanced Designer
4.5
Appointment verified by Shortcuts Software

Jess was awesome and sorted out my hair and gave me exactly what I wanted!!! Really pleased with my new hair :)

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

Thank you for your positive feedback. We hope to see you again soon

Martin
Salon Manager

Colour and blow dry

Linda Clamp
5th Jul 2020
Team Member: Colette - Colour Director
4.0

Collette is a fantastic colourist, but there isn’t anyone that can give a good blow dry after the colour to complete the experience apart from the stylists which isn’t an option. I have been a customer of yours since the salon opened in the mailbox and have an appointment every four weeks, but have to blow dry my hair myself after it has been coloured. I had my hair coloured yesterday which cost me £90 and thought I would have it blow dried to complete the experience but I was very disappointed with the outcome and left the salon very upset. Collette did ask if I wanted a roller put in to give it some body but it wouldn’t have made a difference. It was a mess. It was a good I was going home. The only time I can get a decent blow dry is when I book a stylist for a cut.

Service
Value
Result
Cleanliness
Atmosphere
Response from Nicky Clarke Hair Salon

It’s great to hear that you are happy with your colour, and colour technician Colette. In regards to your blow dry, we offer a free rough dry service from one of our assistant trainees, this is what you were provided with. These young men and women are still learning but try hard to please. We obviously have to charge for the services of an experienced stylist to blow dry your hair, perhaps this would be more appropriate for the look that you wish to achieve.
Thank you for your feedback and your continual loyalty to the salon. We look forward to welcoming you back soon.

Martin
Salon Manager