Optima Hair Specialists Ltd

Jade’s enthusiasm made such a difference and nothing was impossible or too much trouble. She was a delight to have looking after me.

Excellent service as always

The optima staff are always welcoming and cheerful . The ladies on reception are very helpful when it comes to making appointments . Once again, another fantastic service from the optima family .

Always 5 star service

Fantastic service,fantastic people.

Great company

I've been an optima client for a few years now , always very happy with the result, Pete and Karen go the extra mile...great communication from the friendly and efficient staff.
Highly recommend !

First class service as always.

Great

Excellent service from start to finish. Emma’s a lovely to chat with and she a fantastic job throughout. Absolutely delighted with my new haircut, she has done it exactly as I wanted ?

First impressions from entering the building, a well presented professional organisation, well organised, clean & tidy, happy, friendly with a helpful reception, relaxed yet professional at all times and always welcoming.
All Stylists have superb communication skills, always friendly yet professional at all times, carrying out a unique hair service & skill, making my experience at Optima a very pleasant one indeed...

Staff always friendly and polite also very helpful.

Went yesterday. Had a re fusion I was extremely pleased with the result. Jade was the stylist who is a master of her trade.

Amazing relaxing , Nicola was a joy to talk to during my appointment staff are so lovely

As always, from the moment you walk in the reception door, you are just made to feel really good.
The receptionists themselves are just really welcoming, Jo and Beth, on this occasion. And they just make you feel SO GOOD.
Then, from the the first moment your appointment starts, you can ask questions about your hair, and are just re-assured about everything. And Karen is just so good at this, and knows everything, about the company, and it seems, would do anything at all, to help you.
I have been coming here for several years now, and have always been made to feel this way.
And I even had a visit from owner Pete, during my appointment.
Pete is one of the best men I have ever met, and knows exactly how to make you feel good about yourself.
Fantastic visit.
I love coming to Optima.

I have been using Optima now for 5 years and to say they have changed my life is an understatement. They are professional, friendly and their results speak for themselves. I love my new found confidence, which I lost in my early 30’s due to hair loss, all Thanks to the team at Optima.

Excellent as usual. Friendly and very good

Brilliant as always

I was waiting for a new unit to arrive but it had not arrived by them time I was due on holiday, Jade knew this and went above and beyond to repair an old unit so I would be able to go on holiday without worrying about my hair.
She is a star and I am eternity grateful to her
Thank you Jade

As usual, I need to thank all the staff for fantastic service, especially Elyssha for a top notch job. Coming to Optima makes me feel human again. Everyone is so nice, thoughtful & conscientious. Love the team at Optima.

Super as always .

Staff are always friendly polite and helpful

Wednesday always goes beyond her duty and is an amazing stylist! Everyone is brilliant here! God bless you all!

Emilie did my refusion

Fantastic as always. Everyone is so kind and helpful.

I so appreciated the fact that Elyssha came in early in order to do my fitting!
Fantastic service and real dedication! ???

I’ve seriously never been as pleased with my style and colour as I have been on this trip! Truly!
A fantastic job, Elyssha! ☺️

Very professional, excellent stylist

A lovely experience with a caring stylist I have never met her before but she soon put me at ease anyone visiting the salon will get the most caring experience and really individual advise

Most of my appt was done by a new girl I think called Elise who is training ( apologies if I got it wrong ) she was excellent , haircut was great , chatty and really thoughtful and particular with her work . Been coming to optima for 5 years and always happy with everything. Top job by an amazing company thanks guys

Optima is a very special place providing 1st class service and confidence .
Karen is always very professional, friendly , accommodating, funny and always shows attention to detail for her clients .

Superstar! Always brilliant.

Fantastic

Really friendly and professional as always. Jade and the team are caring and efficient at their job.

Another excellent appointment with precision fitting. Knows exactly what looks right for me and how to deliver it. So important to have absolute trust in your stylist.

10/10

Excellent as usual. Confident in Karen’s handsz

Many years of coming to Optima. The service has always stayed the same high standard. I honestly have never seen or been greeted by a member of staff that hasn’t been polite or had a smile on their face and took the time to talk to you. Even if deep inside they have been having a bad day or got a personal problem they have always put the customer first. Brilliant

Always have a great experience with the Team at Optima. I have different stylists each month and they’re always friendly and easy to talk to. My recent visit I also had Dale who has recently started training at Optima, he was really friendly and couldn’t do enough for me. Really nice guy!

Karen is an excellent stylist who is a credit to herself and Optima.

Optima is an excellent place to be in for hair treatments. Nice atmosphere. All of the staff and stylists are very welcoming and friendly making it a leisurely experience to enjoy :)

The staff are always polite and helpful

Good service

I have been going to Optima for well over 10 years.
It's more than a salon, it's parts of my life.
I have anyone at Optima, whoever is available.
They're all polite, professional and do a great job.
From the moment you enter the building you're made to feel welcome by everyone.
It's truly the best place to go.
Thanks again everyone x

Reception girls and different stylists I have are always more than accommodating,my only problem I have is trying to judge when new piece will arrive and get dates as try to make sure old piece is not to tired

I have been going to Optima for about 14 years. To say it's a special place would be an understatement. As a woman, hair loss is devastating. I was lost. Everyone at Optima - Pete, Elyssha, every member of staff I meet - make my visits a pleasure each time. They put me at my ease and are friendly and reassuring.

She's just a star.

I have been coming for 9 years and long over due a review. The entire staff from reception to the stylists and even the people behind the scenes are amazing people. Always feel welcomed, respect your privacy, chatty, friendly creating a nice atmosphere and best of all the quality of service is top notch. Thats why i have been loyal for 9 years. Highly recommended.

Hand on heart, life changing, gave me the confidence again. Service from Pete, Kaz and the whole optima team is nothing short than amazing. Would highly recommend.

Brilliant.

Only rated 4 out of 5 on the result but that was down to myself having hair too short on the back and sides due to a heavy handed haircut a week before I got my system. The team did wonders with what they had to work with :-) and pleased with the result

She was warm, friendly and efficient…and because Kaz was in and out as well, I had the distinct benefit of having both of them work with me.