Optima Hair Specialists Ltd

52 Frederick Road, Edgbaston, Birmingham, West Midlands, B15 1HN

About us

You’ve come this far in search of a solution for your hair loss problems – you’re reading this – so what should you expect when taking the next step to overcoming your hair loss dilemma?
Thousands of our clients – both men and women have been where you are now – at a crossroads, feeling anxious and wondering whether to contact us. Let’s put it this way, you have absolutely nothing to lose and everything to gain.
In simple terms, we put you at the centre of everything we do – we literally transform your life. We rejuvenate your appearance and restore your confidence levels and self-esteem. It’s a wonderful experience for both you and us.

Read more...

Opening hours

Monday 10:00 - 20:00
Tuesday 10:00 - 20:00
Wednesday 10:00 - 18:00
Thursday 10:00 - 20:00
Friday 10:00 - 18:00
Saturday 10:00 - 15:00
Sunday Closed

Reviews

4.91
518 verified reviews
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Refusion

Majad Rashid
16th Jun 2024
Team Member: Claire
4.5
Appointment verified by Shortcuts Software

Excellent job as always A*****

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Response from Optima Hair Specialists Ltd

Hi Majad,

Thanks for your kind words and loyalty over the years. We look forward to seeing you each appointment, it is always a pleasure catching up with a friend. We hope and strive to continuously provide this type of excellent service, and glad this is your experience with us throughout the years.

Sending warm wishes from us all at Optima x

Laser

Darren Cheslin
16th Jun 2024
5.0
Appointment verified by Shortcuts Software

Reception staff are always welcoming friendly and helpful.

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Response from Optima Hair Specialists Ltd

Hi Darren,

Thank you so much for your kind words. We always strive for the most welcoming and proactive reception team, and so glad you receive such. They always look forward to seeing you and having a catch up with a friend. We all look forward to seeing you again soon, Darren.

Sending warm wishes from all here at Optima x

Just what I needed

Ian White
15th Jun 2024
Team Member: Jade
5.0
Appointment verified by Shortcuts Software

Great unrushed service

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Response from Optima Hair Specialists Ltd

Hi Ian,

Thank you for your lovely review. We are thankful you receive excellent value for your services, and I wouldn't expected anything less from our lovely Jade. We are super glad to have you in the Optima Family, Ian. We look forward to providing excellent services in the future, and seeing you soon!

Sending all our best wishes from us at Optima x

Refusion

Paul
15th Jun 2024
Team Member: Dale
5.0
Appointment verified by Shortcuts Software

Dale always goes above and beyond to make sure that you are happy with the end result. The women on reception are always welcoming and cheerful.

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Response from Optima Hair Specialists Ltd

Hi Paul,

We are super appreciative of your kind feedback. I can also add that we can't be more pleased that you left our clinic happy. Dale is one of all of our trustworthy and lovely stylists. We strive the most welcoming reception team, that are always present and able to make you feel at ease when coming into our clinic. We hope this achieved every single visit for you, Paul. We look forward to seeing you again very soon!

Sending our warm wishes from all at Optima x

Excellent all round!

Michael Coote
14th Jun 2024
Team Member: Dale
5.0
Appointment verified by Shortcuts Software

The work that Dale does and his attention to detail is REALLY superb!

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Response from Optima Hair Specialists Ltd

Hi Michael,

Thank you so much for taking the time to wright such a wonderful review for our stylist Dale.
He really is taking his skills to the next level & we are incredibly proud of him.

We look forward to creating more smiles with you on your next visit.

Warm Wishes,
Optima :)

Refusing

Aqueel
10th Jun 2024
Team Member: Elyssha
5.0
Appointment verified by Shortcuts Software

Simply the best

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Response from Optima Hair Specialists Ltd

Hi Aqueel,

We are super pleased with your kind review. We are grateful to have you as part of the Optima Family for many many years. We thank you for your loyalty, trust and support. It is not overlooked, and we appreciate you.

Looking forward to seeing you soon!

Sending all our love from Optima x

Professional

Kevin
9th Jun 2024
Team Member: Rhead
5.0
Appointment verified by Shortcuts Software

A professional stylist, really pleased with the cut!

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Response from Optima Hair Specialists Ltd

Hi Kevin,

Thank you so much for your kind review. We are so glad you are pleased with your cut and the overall service you received from Rhead. We hope to continue meeting your expectations within your appointments. It is always a pleasure to see you, Kevin, we always enjoy having a chat with a friend. We look forward to see you again next time.

Sending warm wishes from all at Optima x

Amazing as per usual

Anonymous
6th Jun 2024
Team Member: Elyssha
5.0

Brilliant as always! Elyshha always delivers and my "Wednesday" appts are always a blessing!

Just try not to interrupt one of her stories or you get the eyes 🤣🤣🤣

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Response from Optima Hair Specialists Ltd

Hi there,

Thanks so much for your kind words! We are glad Elyssha brings so much joy to your appointments!!! We try make our appointments as comfortable as possible, and hopefully you don't interrupt her stories🤣. We are reassured you're in great (and safe) hands. We look forward to seeing you on a Wednesday some time soon!

Sending our warm wishes from Optima x

A life changing experience

Gary Rouse
5th Jun 2024
Team Member: Ellise
5.0
Appointment verified by Shortcuts Software

Over the last 5 years or so of being with Optima, I always look forward to visiting. The whole team is welcoming, they make you feel at home and they ensure you leave with uplifted confidence. The whole experience from start to finish with Optima really is second to none, the work they do for customers is both life saving and life changing. I wouldn't be who I am today without them. Thank you for everything, the positive impact you have on peoples lives is really beyond measure.

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Response from Optima Hair Specialists Ltd

Hi Gary,

Thank you so much for your generous review! We are absolutely astounded, but mostly glad we have helped you find yourself. It is one of our goal to assist you on your journey, and are always here to talk. Here at Optima, we completely empathise with the overwhelming feelings throughout this process, and others here can sympathise too! We are super lucky to have you as a friend and hope to continue providing a positive impact for you and the rest of the Optima Family.

Sending our love here from Optima x

Great experience

Mel reeves
4th Jun 2024
Team Member: Rhead
5.0
Appointment verified by Shortcuts Software

Been going for 7 years now and still always welcome as if family

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Response from Optima Hair Specialists Ltd

Hi Mel,

We are super lucky to have a fantastic friend like yourself. It is always a pleasure to see you and catch up. We strive to provide you excellent services through and through, and glad you receive this. Looking forward to seeing you at your next appointment.

Sending our warm wishes from Optima x

Thank you

Lesley Fifer
30th May 2024
Team Member: Jade
5.0

Lovely, friendly staff who helped me find myself again after losing my hair following cancer treatment

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Response from Optima Hair Specialists Ltd

Hi Lesley,

Thank you so much for your kind words! We are so delighted to have been alongside you on your journey. It is always our pleasure and we look forward to seeing again soon.

Sending all our best wishes here from Optima x

Refit

Ian Saville
30th May 2024
5.0
Appointment verified by Shortcuts Software

Very good service. Friendly and efficient

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Response from Optima Hair Specialists Ltd

Hello Ian, thank you for taking the time to leave us such a lovely review! Its always such a pleasure having you in, we will see you soon! :)

Mr

David Jordan
26th May 2024
Team Member: Emma
5.0
Appointment verified by Shortcuts Software

Great service. First time I had met Emma, my refussion was done in a warm kind environment. The results are perfect.

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Response from Optima Hair Specialists Ltd

Thank you for taking the time to leave us such a lovely review! We're thrilled to hear that you had a great experience at our salon with Emma. We're also glad that you are happy with the results - that's always our top priority! Thanks again David, we look forward to seeing you again soon for your next visit!

Laser

Darren Cheslin
26th May 2024
5.0
Appointment verified by Shortcuts Software

Reception staff are always welcoming friendly and helpful.

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Response from Optima Hair Specialists Ltd

Hello Darren! Thank you so much for your kind words! Always a pleasure having you in 😁 See you soon!!

Class service to the entire team but more importantly, Dale.

Anonymous
25th May 2024
5.0

Dale went up and beyond my expectations. Very personable and clearly a talent to a class team. Keep up the fantastic work and continue thriving my friend.

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Response from Optima Hair Specialists Ltd

Hello! We are so happy to hear that Dale went above and beyond your expectations. Thank you for your kind words about Dale's talents and personality. We are lucky to have such a talented and personable team member. We will make sure to pass on your compliments to Dale :)

Thanks again, we look forward to seeing you again soon!

Wonderful as usual

Kathy
23rd May 2024
Team Member: Elyssha
5.0

Once again, a fantastic visit to Optima. I was seen firstly by Lottie who was delightful. Elyssha, as usual, did a brilliant job with my new system. She is professional and lovely. The lovely girl on reception ordered a taxi for me as chased it up when it was a bit late. Everyone at Optima. Is amazing, turning what could be a difficult experience into a pleasure.

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Response from Optima Hair Specialists Ltd

Hi Kathy,

Thank you for taking the time to leave us a fantastic review. We are delighted that you had a great visit.
We are so happy to hear that Lottie and Elyssha took great care of you. They are both absolutely fantastic! We are also glad that our receptionist was able to assist you in getting a taxi promptly.

We look forward to seeing you again Kathy :) xx

Refusion

Majad Rashid
19th May 2024
Team Member: Claire
4.5
Appointment verified by Shortcuts Software

Excellent job as
Always
Very happy with the service and refusion

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Response from Optima Hair Specialists Ltd

Hello Majad! Thank you for taking the time to leave us a review. We're thrilled to hear that you were pleased with you refusion with Claire. It's always a pleasure to have you visit us at Optima Hair Specialists Ltd :) We look forward to seeing you again soon.

Always suberb

Jay
18th May 2024
Team Member: Dale
5.0
Appointment verified by Shortcuts Software

I am on my second system and styled my hair different, I get confidence and honest opinion from Dale, I actually once waited 8 weeks for decision cuz I wanted to see Dale, I feel the most important part of my appointment is the company and the genuine interest taken by the stylist with their client and Dale is my guy! It's actually a highlight of mine to come and chat to Dale. Top stylist but more importantly a great bloke!

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Response from Optima Hair Specialists Ltd

Hello Jay! Thank you so much for taking the time to leave us such a lovely review! Dale really is a top bloke and stylist! We completely agree that a good relationship between stylist and client is key, and we are happy to hear that Dale has been the highlight of your time here at Opima! We will make sure to pass along your kind words to him!
Thanks again Jay, we look forward to seeing you again soon!

Refusion

Asa Tarrant
18th May 2024
Team Member: Dale
5.0
Appointment verified by Shortcuts Software

Amazing service as always. Very intricate and giving great advice to me.

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Response from Optima Hair Specialists Ltd

Hello Asa! Thank you so much for taking the time to leave us such a lovely review! We're so pleased to hear that you had a great experience with our fab stylist Dale! We look forward to seeing you again soon!!

Refusion

Ronan
16th May 2024
Team Member: Rhead
5.0
Appointment verified by Shortcuts Software

Really good service and very kind as always - special shout-out to Maria aswell!

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Response from Optima Hair Specialists Ltd

Hi Ronan, what lovely words thank you, we really appreciate it thank you x

Another stress free visit

Andy Gosling
15th May 2024
Team Member: Elyssha
5.0
Appointment verified by Shortcuts Software

Another great visit to AHS. Arrived early and was seen early and left ahead of schedule. Elyssha is simply lovely :)

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Response from Optima Hair Specialists Ltd

Thank you for your kind words, Andy. We always strive to be as stress-free as possible for our clients, as we appreciate the potential nervousness of attending appointments. We strive to be the best here at Optima Hair. We look forward to seeing you again soon!

Sending our best wishes here from Optima x

Refusion

Karen Creba
15th May 2024
Team Member: Maria
5.0
Appointment verified by Shortcuts Software

10/10

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Response from Optima Hair Specialists Ltd

We are glad to hear you are happy with you refusion, Karen. Always lovely to see you come in and have a little natter! We hope you feel as fabulous as you look!!

Sending our love from Optima x

Excellent Service As Always

Steve Eaton
15th May 2024
Team Member: Karen
5.0
Appointment verified by Shortcuts Software

Brilliant service, yet again.
And, as always, made to feel really good.
And I said yesterday, that Kaz has now also become a good friend too.
Class company. With great employees.

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Response from Optima Hair Specialists Ltd

Thank you, Steve, for the amazing review. We are always glad to hear positive feedback about our stylists. Optima certainly agrees that we couldn't ask for a better team! It is always a pleasure to see you, Steve. We have all made a friend for life :)

All of our best wishes from Optima x

Refusion

Paul Blackmore
13th May 2024
Team Member: Rhead
5.0
Appointment verified by Shortcuts Software

Very good

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Response from Optima Hair Specialists Ltd

Thank you so much for your review, Paul. We are super glad you are pleased with the service Rhead provided! We were so happy to see you this weekend and we always look forward to seeing you again :)

Sending our best wishes here from Optima x

Excellent

Andy
12th May 2024
Team Member: Emma
4.5
Appointment verified by Shortcuts Software

Emma is really good as usual

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Response from Optima Hair Specialists Ltd

Hi Andy

thanks so much for telling us how good emma was, she makes up a big part of our family and we love her dearly and couldnt imagine life without her amazing calming energy. we love her!

thank you for taking the time to do this :)

The optima experience

Paul
12th May 2024
Team Member: Dale
5.0
Appointment verified by Shortcuts Software

Dale has become a master when it comes to hair and styling . He always goes that extra mile in ensuring that you are happy with the end result he is another great addition to the optima family.

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Response from Optima Hair Specialists Ltd

Hi Paul,

Thank you so much for your kind words and for taking the time to leave us a review. We're so glad to hear that you had a great experience with Dale. It means a lot to us that he impressed you with his hair styling skills and his commitment to making sure you are happy with the end result. He truly is valued at our Optima family and we're lucky to have him.

Thank you for your comments. :-)

From the Family at Optima

Great experience as always.

Stephen Mumby
11th May 2024
Team Member: Claire
5.0
Appointment verified by Shortcuts Software

This was the first time for me having my hair done by Clair, great relaxed atmosphere, really pleased with my cut an refusion.

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Response from Optima Hair Specialists Ltd

Hi Stephen , thank you so much for taking the time to say that it means the world to us. Claire is amazing and shes getting loads of amazing feedback she will be chuffed to hear this. thank you x

Great service!

Anonymous
11th May 2024
Team Member: Emma
5.0
Appointment verified by Shortcuts Software

I love Optima, their people and their product! They have given me my confidence back. My appointment today was with Emma. She was incredibly helpful and supportive. Everyone here is.

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Response from Optima Hair Specialists Ltd

We love Optima too! We also love hearing amazing feedback like this thank you so much :-) Emma is a star, we all love her dearly as clearly you do to. Thank you for this she will be chuffed to bits :-)

Dale

Anon
10th May 2024
2.0

Dale is a brilliant stylist, he can take a bit more time than other stylists but he does a really good job.
Happy with my stylist but unfortunately I wasn’t very happy with my experience at the front desk, I understand sometimes it is busy so the girls can take a bit of time to speak to you however on this occasion I was waiting very uncomfortably as all the girls were having inappropriate conversations among themselves, felt very uncomfortable listening and felt a bit silly standing there whilst nobody acknowledged me.
When I was acknowledged, the girl I went to didn’t want to serve me and passed me to her colleague who didn’t really engage with me (not sure if she was new), not one of the best experiences with Optima during the short amount of time I have been going and unfortunately I don’t think it will be the last.

Dale is a brilliant lad.

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Response from Optima Hair Specialists Ltd

Thank you so much for this constructive review. We have a brand new team on reception with everyone on there being with us under a year and i want them to know how important it is how we feel as hair loss sufferers walking into a clinic and how embarrased we can feel, People can get distracted as we know but i love the fact you have brought it to my attention.

We have been getting amazing feedback for the reception team especially with them being so new but i want to keep them at the top of their game and reviews like this will help me do that.

Thanks again for taking the time to tell us how we are doing and how we can constantly improve.

Pete x

New system / style

Debbie Blundell
10th May 2024
Team Member: Jade
5.0
Appointment verified by Shortcuts Software

I cannot praise you guys enough. I have been a customer for many years after Pete saved me from a scam company. Everyone is always so kind and helpful, reception staff are sweethearts and Jade is my feel good factor, always so supportive and knows exactly what I need. She is my hair glam Queen. I hope you all know just how important you are and the impact you have in peoples lives. Love you all ❤️

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Response from Optima Hair Specialists Ltd

Awwwww Deb thank you so much for your kind words. We are thrilled to hear that you've had a great experience with us :-)

We appreciate that you've taken the time to share your love for us. It means a lot knowing that we have made such a positive impact in your life and Pete and Jade always speak so highly of you, they said they have known you for years and years!

Thank you so much for being a part of our family and we can't wait to see you again soon :)

With special love from all of us at Optima xx

Smith

Janet
9th May 2024
5.0
Appointment verified by Shortcuts Software

Friendly and helpful service always a pleasure to go hair much better must keep up advice and treatments

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Response from Optima Hair Specialists Ltd

Hi Janet,

Thank you so much for leaving such a kind review. We are delighted to hear that you had a positive experience at Optima and that you were happy with your hair. We take great pride in providing friendly and helpful service to our clients, so we are thrilled to know that this was reflected during your visit.

We also appreciate your commitment to maintaining your hair's health with our advice and treatments. Our team is always here to support you on your hair journey. :)

Best regards,
The Team at Optima

Simply the best

Paul Pattison
4th May 2024
Team Member: Karen
5.0

Always enjoyable.

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Response from Optima Hair Specialists Ltd

Hi Paul,

Thank you for taking the time to leave a review! We are thrilled to hear that you had an enjoyable experience with us at Optima Hair Specialists Ltd. It is always our goal to provide excellent service and leave our clients feeling satisfied.

We truly appreciate your support and look forward to seeing you again soon.
Best wishes,
The team at Optima Hair Specialists Ltd :)

Hair system

Raj
30th Apr 2024
Team Member: Izah
4.0
Appointment verified by Shortcuts Software

She is very good and understanding

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Response from Optima Hair Specialists Ltd

Hi Raj,

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with our team. We strive to provide exceptional service and it is always a pleasure to know when we have succeeded.
We look forward to seeing you soon,
Best wishes, from the Optima team :)

Amazing service as always

laura savage
26th Apr 2024
Team Member: Emma
5.0
Appointment verified by Shortcuts Software

It was amazing to see the team again. Warm welcome as soon as you step through the door and excellent service throughout. I’ve never seen Emma before but she was really lovely and accommodating and helped me to make decisions that I was unsure about. Optima is a wonderful place that has changed my life and I truly don’t know where I’d be without you all.

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Response from Optima Hair Specialists Ltd

Hi Laura,

We are glad that our stylist Emma was able to provide you with excellent service and helped you with the decisions you were unsure about. Our team at Optima Hair Specialists Ltd strives to make sure our clients feel comfortable and confident in the choices they make for their hair :)

It is always a pleasure to see familiar faces and to know that we have made a positive impact on our clients' lives. Thank you for your kind words and for choosing us as your salon. <3

Laser

Darren Cheslin
21st Apr 2024
5.0
Appointment verified by Shortcuts Software

Reception staff are always welcoming friendly and very helpful.

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Response from Optima Hair Specialists Ltd

Dear Darren, Thank you so much for taking the time to leave us such a lovely review. We truly appreciate your kind words about our reception staff and are glad to hear that they always make you feel welcome and valued. 😊

Mr

David Jordan
21st Apr 2024
Team Member: Rhead
5.0
Appointment verified by Shortcuts Software

2nd time Rheed has done my refussion, on both occasions i will give top marks. Great job

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Response from Optima Hair Specialists Ltd

Hi David, thank you for taking the time to leave such a lovely review. We are delighted to hear that you enjoyed your service with Rhead! We look forward to seeing you again soon 😊

Professional

Kevin
21st Apr 2024
Team Member: Jade
5.0
Appointment verified by Shortcuts Software

Absolutely fantastic service and professionalism by stylist Jade and all staff at OHS

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Response from Optima Hair Specialists Ltd

Hello Kevin, Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you had a fantastic experience with stylist Jade and the rest of our team at Optima. We truly appreciate your kind words and we will make sure to pass on your praise to Jade and the rest of the team. We look forward to seeing you again soon !! 😊

Unit fitting

Majad Rashid
20th Apr 2024
Team Member: Jade
5.0
Appointment verified by Shortcuts Software

Excellent and professional in every manner, new unit fitted and cut in perfectly, am very pleased

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Response from Optima Hair Specialists Ltd

Hi Majad! We are thrilled to hear that you had an excellent experience with us. Thank you for taking the time to leave this positive review. We look forward to welcoming you back soon for your next visit. Thanks again for your kind words! 😊

Excellent as always

Majad Rashid
20th Apr 2024
Team Member: Dale
4.5
Appointment verified by Shortcuts Software

Very professional job

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Response from Optima Hair Specialists Ltd

Hello Majad, Thank you so much for taking the time to leave us a review! We are very pleased to hear that you had a positive experience here at Optima. We look forward to seeing you again soon!

Great service.

Susan Polan
18th Apr 2024
Team Member: Izah
5.0
Appointment verified by Shortcuts Software

Izah spent a long time making sure I was happy with my unit as I had a few issues when I washed it at home.!!
She was very kind and patient,and the result was lovely.

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Response from Optima Hair Specialists Ltd

Hello Susan, thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that Izah took such good care of you during your visit and that you were pleased with the end result. We look forward to seeing you again soon! :)

Same excellent service as usual.

Stephen Eaton
17th Apr 2024
Team Member: Karen
5.0
Appointment verified by Shortcuts Software

As per usual, excellent service, and as always, made to feel good too.
Never a complaint, and I always enjoy my time at Optima.

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Response from Optima Hair Specialists Ltd

Hello Steve, We are grateful for your kind words, thank you for taking the time to leave us such a lovely review! It brings us great joy to know that you always have an enjoyable experience here at Optima.Thank you for your continued support and we look forward to seeing you again soon! 😊

All round Satisfaction

Howard Jones
17th Apr 2024
Team Member: Izah
5.0
Appointment verified by Shortcuts Software

Due to a change in my appointment I had to change my normal stylist from Karen to Izah. No surprise the care and attention was continued in the high standards set by the management and carried out diligently.

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Response from Optima Hair Specialists Ltd

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear you had enjoyed your service with Izah. It's always so rewarding to hear such lovely feedback! We look forward to seeing you again soon! 😊

Brilliant staff as always

Fran
17th Apr 2024
Team Member: Karen
5.0
Appointment verified by Shortcuts Software

Always a great experience at Optima
Caring welcoming staff from the second you walk through the door. Kaz is an experienced practitioner and hair stylist .

Love my hair thanks guys.😀

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Response from Optima Hair Specialists Ltd

Hi Fran! We are so happy to hear that you had a great experience here at Optima, thank you for taking the time to leave us such a lovely review. We are so happy to hear that our team made you feel welcomed and that Kaz provided you with excellent service as always. We are delighted that you love your hair! 😊

Thanks again, we look forward to seeing you again soon!!

Another great visit

Gary
16th Apr 2024
Team Member: Elyssha
5.0
Appointment verified by Shortcuts Software

I needed a fitting ..and when that became apparent ellysha said she would make sure I left with one ..always chatty and happy ..but more importantly veru professional..she did an amazing job ..so pleased with the result

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Response from Optima Hair Specialists Ltd

Hi Gary, Thank you for taking the time to leave us such a lovely review, we really appreciate your kind words! We look forward to seeing you again soon! :)

New hair piece

David Nash
16th Apr 2024
Team Member: Karen
5.0
Appointment verified by Shortcuts Software

Good cut. Well layered and very nice colour

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Response from Optima Hair Specialists Ltd

Hello David, Thank you so much for your kind review! We are thrilled to hear that you enjoyed your cut and are happy with the layers and colour. It's always so rewarding to hear such lovely feedback! We look forward to seeing you again soon! 😊

Laser

Darren Cheslin
14th Apr 2024
5.0
Appointment verified by Shortcuts Software

Reception staff are always welcoming friendly and helpful.

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Response from Optima Hair Specialists Ltd

Thank you Darren, we always really appreciate your kind words 😊 We look forward to seeing you again soon!

Refusion

Aqueel
14th Apr 2024
Team Member: Claire
5.0
Appointment verified by Shortcuts Software

Excellent service

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Response from Optima Hair Specialists Ltd

Hello Aqueel,

Thank you so much for taking the time to write such a lovely review. We are thrilled to hear that you had an excellent experience with us. We appreciate your kind words and look forward to welcoming you back again soon. 😊

Amazing as always.

Mrs P
10th Apr 2024
Team Member: Elyssha
4.5
Appointment verified by Shortcuts Software

Have been going to Elyssha for years now and she’s not just my stylist, she’s also a friend and my therapist.
It’s a shame to see so many faces leave Optima, so many wonderful girls on the desk that have left.
Beth and Shelby were always so polite and always asked about my family circumstances, sad to see them go as they had such genuine care towards clients.
Brilliant services always x

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Response from Optima Hair Specialists Ltd

Dear Mrs P,

Thank you for your wonderful review and for being a loyal client of ours for years. We are thrilled to hear that Elyssha has not only been your stylist, but also a friend and therapist to you. That kind of relationship is what we strive for at Optima.

We are sorry to hear that you have noticed some changes in the team at Optima. We do value our staff and we are very sad to see some of them go but as in life some people are there for a reason, a season or forever, luckliy we have a few forevers in our team but 'seasoners' do come and go as they pass through our lives leaving a lasting impression.

However, we are happy to say that we have a new team in place who are even more wonderful and dedicated to providing excellent services to everyone.

We really appreciate your support and hope to see you at Optima soon.

Best Regards,
The Team at Optima

Hair

Kathy Greenfield
10th Apr 2024
Team Member: Jade
5.0
Appointment verified by Shortcuts Software

Very pleased!! I felt a million dollars when I left!

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Long time client

Lesley Epstein
10th Apr 2024
Team Member: Claire
5.0

Great service as usual, thank you

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Response from Optima Hair Specialists Ltd

Hi Lesley, Thank you for taking the time to leave us such a lovely review! We are so grateful that you have been a part of the Optima family for all these years! We look forward to seeing you again soon. 😊