Optima Hair Specialists Ltd

Elyssha always does an exceptional job and gets what i need spot on every time. She learnt from the best and now she’s one of THE best! A great asset to Optima

I had never met Emilie before .. she was delightful caring and very efficient.

Not met before but Elise is very good and helpful

Love the place, love the woman (just wished she wasn’t married and I was 20 or 30 years younger than I am)…. Don’t need to tell you how skilled and what a brilliant stylist she is….

All the stylists are professional and great

I had Rhead and he was fantastic and really took care of me.

Ellie was kind and very efficient.
I am delighted with the result.
Optima has been a life saver for me.All the stylists are professional and highly skilled.

The front receptionist Jo and Natasha are very nice, understanding. Anytime need to change the appointment. Have had no issues

Karen’s experience of cutting hair systems is unbelievable, her knowledge and kindness is the best I’ve had after 13 years of having a hair system , thank you Karen ?

Ellise is excellent, very professional, friendly & makes you feel at ease.

Thank you so much Elyssha for all the time and effort you put in to make my hair look amazing for my sons wedding. (Sorry for the delay in posting)

Very professional, always be able to fit me in at short notice, quick and efficient, never had any issues.

Although I mentioned Jade I have also had other stylists who are all really friendly and are very well qualified as stylists it’s a CB pleasure to visit this salon highly recommend them

Lovely experience made to feel part of the family, all staff are great and make u feel welcome .

Hey had great refusion with Emma for first time! Being a creature of habit and only 'stick' to Fotini, Wednesday and Jade, Emma did a great job and i know have 4 musketeers to fall back on! Love you guys more!

Ellise is good with her work. She is brilliant and a good asset to the business

Everything, once again was excellent.
Right from, when you arrive at reception, down to the finishing touches Karen puts, to your hair.
And you just get the feeling you are so welcome there.
As always, I enjoy every last minute I am there.
Optima are the best, at making you feel that way.
On my birthday too.
Thank you

Usually see Karen , appointment changed and I saw Ellise , first time no need to worry she did a great job you will not be Disappointed. Keep the good work up Ellise .

Its after a very long time Jade was my stylist yesterday. She is very friendly and joyous and made the whole experience a cakewalk.

And happy married life to her. Wish her all the very best

Emilie was excellent

Reception staff are always polite friendly and very helpful.

Ellie’s is good, gives good service. She has paid attention to how I want my hair styled.
Hopefully my hair will come out as I want.

Thank you, Maria and Elyssha for sorting my new unit.

My last unit lasted 14 months and seen me through some difficult times, brain tumour surgery and during that time I had it on clips for at least six months, I was glad to get it back on the glue and it was perfect for the remaining time wearing it in various styles just feels like my normal hair.

Hopefully my new units enjoys my head lol and see's me through much better times. Thank you all for everything always xxx

Thanks Aaliyah for a lovely service today. Keep up the good work ?

I can’t fault Jades as a stylist, very professional always cheerful and look forward to my appointments with her.
I always leave her feeling not only very pleased with my hair but also lifted.

Fantastic as ever - these people are the best! Thank you so much.

Reception staff always friendly polite and helpful.

Brill

Great service as always and Dale made sure I was happy with the styling before I left, which was excellent.

Very very happy, this young lady was shaking like a shitting dog for the first few months, clearly wants to do a good job, very conscientious and has come on leaps and bounds, i am so happy with her and the whole Optima service - love to you all ❤️

Fotini is great. Very experienced. Very friendly. Her styling is excellent. When I arrive I know I will leave looking great. Thank you. I will miss Fotini when she is on maternity leave. I hope all goes well. Many thanks Optima.

Very well done. Cool and efficient. Very friendly. Another great hair stylist for the Optima team

As always, a top job from a top stylist. I felt looked after, got some issues sorted, and attention to detail was spot on. To be fair you can’t fault Kaz… simply the best!

From the time you enter the building ,friendliness and service is first class,
Great surroundings, I feel like everyone is my friend ,what more can you say!!???

Another wonderful job , my confidence is once again soaring

I had the pleasure of experiencing Ellise good stylist very professional and considerate. The ladies in reception are always welcoming .

Reception staff are always welcoming and very helpful.

Consultation with treatment suitable for my hair was discussed. My hair is much stronger with new growth, thickness and length. The fact that you can use the laser as frequently as needed for life long is an amazing option. The booths in their new premises are bit compact for comfort though.

Excellent

Another great appointment with Jade and a newer stylist, I can’t remember his name however we did refer to him as Kenneth during the appointment so he will know who I mean ?. (He’s very good at impressions)

They both worked really well together and we had many laughs during the appointment.

Thanks again! ?

The service provided is always excellent

Very helpful on questions I asked - she even googled to help me

Another lovely visit with all the girls it’s such a friendly salon and always a pleasure to visit

Reception staff kind and helpful as usual.
Had appointment with my usual stylist Elyssha. She is a lovely lady and great at her job, we have got to know each other quite well now. This is very reassuring to me with my hair issue. She has been so kind, helpful and patient over the last couple of appointments helping me choose a style for my sons wedding.
It is really nice to see the same person when i go. She knows me my hair and likes and dislikes with it, i feel comfortable with her and she will always spend time to make sure I am happy with my hair before I leave.
I have found everyone at Optima to be very pleasant and helpful

Excellent work from start to finish. Outstanding customer service from all staff - from reception staff, to hair stylist to the manager.

As for Aaliyah:

From the moment I stepped into the salon, I felt welcomed and valued as a customer. Her passion for her craft was evident from the very beginning, and it truly made a difference in the outcome of my hair transformation.

Not only is she skilled and talented, but she also took the time to listen to my hair goals and answered all my questions very well. She asked thoughtful questions to understand my lifestyle and preferences, ensuring that the final look would suit me perfectly. This level of personalized attention and care made me feel like she genuinely wanted the best for me and my hair.

Throughout the appointment, she demonstrated incredible expertise and creativity. I felt I could trust her professional judgment.

Beyond her exceptional skills, her warm and friendly demeanor made the entire experience enjoyable. She maintained a positive attitude throughout, and her passion for her work was infectious. It's rare to find someone so genuinely dedicated to their craft.

In conclusion, I cannot recommend Aaliyah enough. She is a true hair artist, and her talent, passion, and genuine care for her clients make her a gem in this field of work.

Appointment as normal to be honest.
The reception girls are always welcoming.
And Karen's hairstyling is just the best.
There is no better.
I'm always made to feel, on top of the world.

I’ve had a hair system for over 20 years and tried numerous companies throughout that time and this was my first time trying Karen . She told me she has 37 years experience and it shows with the quality of the cut . The best I’ve ever had , attention to detail second to none and made me feel so welcome . This company is outstanding

Brilliant stylist,as usual great job and kept me amused with her usual wonderful sense of humour

Professional, Approachable, attentive to my concerns/ requests and endeavoured to solve problems when fitting my unit. Nothing is too much for her .

Always a fantastic experience coming to Optima. Their knowledge/understanding and professionalism is second to none. Always leave smiling The best