TONI&GUY Birmingham

12 & 13 Caxtongate, 5 Cannon St, Birmingham, West Midlands, B2 5EP

About us

A British brand that firmly bridges the gap between high-fashion and hairdressing as seen by its long-standing sponsorship of London Fashion Week and the British Fashion Awards. TONI&GUY hairdressers are qualified beyond industry standard; having completed their NVQ training, its hairdressers complete a further year’s training specialising in either cut or colour and learning the Superbrand’s unique methods and techniques before completing a final intensive six weeks TONI&GUY Diploma, at one of our international Academies.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 09:00 - 17:00
Sunday Closed

Reviews

4.79
1,007 verified reviews
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Simone

Margaret
15th Jul 2017
5.0

Fantastic service from start to finish lovely lady fantastic cut

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Response from TONI&GUY Birmingham

Hi Margaret, thank you for the lovely comment. :)

Review

Anonymous
13th Jul 2017
5.0

Lovely service from all. Very happy with my colour from Jim and cut from Chase.

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Response from TONI&GUY Birmingham

Thank you :)

Great as always

Elaine
11th Jul 2017
5.0

Love this salon, always feel at home and well looked after x

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Response from TONI&GUY Birmingham

Thanks for your review :)

Payment

Anonymous
10th Jul 2017
4.0

Happy to pay for booked treatments. However, I do not want to pay an additional 20 - 40% for treatments I have never had. At no point have I ever been asked if I want any extra treatments, as I would be aware of additional charges being applied to my bill. This has occurred on more than one occasion.

This should not be allowed to happen in an established brand such as yours.

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Response from TONI&GUY Birmingham

hi, we are sorry you wasn`t made aware of any additional treatments that you had, if you would like to give us a call on 01216313333 and we can discuss this. many thanks

Great salon

Paul
10th Jul 2017
4.5

Very friendly professional staff

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Response from TONI&GUY Birmingham

Hi Paul, thank you for your lovely comment :)

Really good cut

Rosie
8th Jul 2017
5.0

Chloe really understands what you want, what works, then gives you an excellent cut.

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Response from TONI&GUY Birmingham

Many thanks for your lovely review, we will pass your comments on to Chloe. :)

Mr

Eugene O'Sullivan
8th Jul 2017
5.0

Was a great whole experience
Thanks

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Response from TONI&GUY Birmingham

Thank you for your kind review :)

Great

Anonymous
7th Jul 2017
4.0

Simone was great and did fab job on y hair. Thanks

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Response from TONI&GUY Birmingham

Thank you for your review we will pass the lovely comments on :)

Fabulous!

Tracey Whitehouse
6th Jul 2017
5.0

I have been going to this toni and Guy for over 10 years. My hairdresser, Alan, is amazing. He really knows how to cut hair and gives you a confidence boost. The salon is clean and efficient. Great atmosphere with lovely people. Can't praise it enough.

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Response from TONI&GUY Birmingham

Thanks Tracey for your lovely comments, we are glad you're so happy with the service provided :)

Hairdressers

Rachel lockyer
6th Jul 2017
5.0

Excellent Lauren cuts my hair lovely

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Response from TONI&GUY Birmingham

Many thanks :)

Excellent service

Aileen Daber
5th Jul 2017
5.0

Loved my eveninf cut. Amelia was amazing asking me if I was happy with the length etc. I wanted something manageable and different she gave me both.
Lovely receptionist noticed my plastic bag I was carrying had broken and gave me a Toni and guy paper bag. I still have it now the next day. Really friendly staff.
Lovely 10/10

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Response from TONI&GUY Birmingham

Thank you for the lovely review. We will pass the comments on and we are glad your happy with the service :)

Thank you Lizzie

Stephanie Byrne
5th Jul 2017
5.0

Many thanks to Lizzie and her excellent tutor x

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Response from TONI&GUY Birmingham

Hi Stephanie thank you for the review, we are glad to hear you're happy with the service. :)

Toni & Guy, Birmingham

Lorraine Lea
5th Jul 2017
5.0

First class service, as usual.
Seen by Lawrence, who has consistently delivered professional and amazingly skilled styling over the years. I would never go anywhere else!
Thank you Lawrence.
Keep up the good work Toni & Guy Birmingham.

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Response from TONI&GUY Birmingham

Hi Lorraine, many thanks for you're wonderful comments we will pass them on. :)

Excellent

Yuliya Walters
5th Jul 2017
4.5

Absolutely amazing service, didnt have to ask for anything. My hair was treated as well which was a super bonus. Usually i have to ask to apply different products when i have a colour. In terms of the colour i achieved exactly what i wanted , the hairdresser was absolutely superb

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Response from TONI&GUY Birmingham

Hi Yullya, thank you for the lovely comments :)

Excellent haircut experience

Maria
5th Jul 2017
5.0

Great customer service and very happy with the results.

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Response from TONI&GUY Birmingham

Thanks Maria that's great. :)

half head highlights

Anonymous
3rd Jul 2017
4.5

Always happy with service.. thanks

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Response from TONI&GUY Birmingham

Thanks very much for your review :)

Amazing haircut

Anonymous
2nd Jul 2017
5.0

Booked appointment last minute stylist did fabulous job. Got given compliments all day long about my hair. Very friendly atmosphere in salon . Would recommend to everyone.

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Response from TONI&GUY Birmingham

Thanks for your review, we are so glad you had lots of lovely compliments on your hair! yay

Brilliant yet again!!

Anonymous
1st Jul 2017
5.0

Had another brilliant colour by Jim, can only use one word to describe him GENIUS. Can't recommend him enough.

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Response from TONI&GUY Birmingham

yay! we love Jim too. We will be sure to pass on your lovely comments so thanks very much! :)

Excellent

Anonymous
30th Jun 2017
5.0

The team are always friendly, polite and welcoming. Jim & Chaice are very talented and I always leave the salon very happy with my colour and style.

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Response from TONI&GUY Birmingham

thanks for the comments and we are so glad you love coming to see us. :)

Fantastic

Anonymous
26th Jun 2017
5.0

I've been using this salon for at least 20 years, great atmosphere, fantastic colour and cut , lovely friendly staff ...brilliant xx

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Response from TONI&GUY Birmingham

Thanks for the lovely comments :)

Kathleen McElvogue

Anonymous
25th Jun 2017
5.0

Excellent hair cut. Very pleasant company and conversation. Super hairdresser.

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Response from TONI&GUY Birmingham

Thanks for your lovely review :)

Happy Days

Anonymous
22nd Jun 2017
5.0

Very friendly staff at the reception always welcoming and have a friendly smile. The lady who washed my hair was lovely. And my hair stylist Simone was lovely down to earth bubbly and easy to get along with had a lovely conversation with her. Also Jess is very lovely always smiling and very friendly. Very happy with my hair cut from Jess and Simone and will always come back. Thank you ladies keep up the good work????????????

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Response from TONI&GUY Birmingham

Thanks for your lovely comments, we will be sure to pass them on to Simone, Jess and the team :)

Perfect wash and blow dry

Anonymous
21st Jun 2017
5.0

Thanks to Simone and the other girls I spoke to in the salon for being so friendly, and of course, for doing such a nice job on my hair. Hair on fleek ????????

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Response from TONI&GUY Birmingham

YAY #haironfleek thanks for the lovely comments :)

Hair cut - Wednesday the 20th of June

Anonymous
21st Jun 2017
5.0

It was my first experience at Toni and Guy in general but specifically the Birmingham central branch and I will certainly be making a repeat visit. I was referred to this particular branch by a friend and it certainly didn't disappoint. I arrived into Birmingham early after making a 40 minute journey specifically for this appointment and the staff were brilliant, rang me to inform me that my stylist was ready early if I want to go in and then were extremely helpful and friendly when I arrived. My stylist Chaice was brilliant, she was great to chat to and me feel completely at ease after choosing to go for a very different style for me. The cut itself is great and I've already received lots of compliments on how good it looks! I will definitely be recommending Chaice as it was well worth the visit!

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Response from TONI&GUY Birmingham

Many thanks for your lovely comments, we are glad you had a great experience and look forward to seeing you again soon.

Happy Tuesday's

Anonymous
21st Jun 2017
5.0

Relaxing day at Tony and Guys.
So cool and relaxing. Lovely bunch of people. Lizzie is so good with colour. Amelia saw to it that my hair was blow dried just how l like it. Thank you xxx

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Response from TONI&GUY Birmingham

Thanks for your lovely comments. we will be sure to pass them on to the staff for you. :)

Always a lovely experience

Anonymous
20th Jun 2017
5.0

Chloe hasn't seen me for a while but she remembered how I have my hair, my children, interests, etc which was lovely. My haircut is just how I like it and it was done in good time as always. I used to feel a bit anxious about haircuts but not since I've been going to Tony & Guy.

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Response from TONI&GUY Birmingham

Thanks for your lovely comments, we are glad you feel so at ease with us and look forward to seeing you again soon.

Men haircut

Anonymous
20th Jun 2017
5.0

Very happy with the service I have been with Lauren few years now, she's always do a brilliant job thanks

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Response from TONI&GUY Birmingham

Thanks for your lovely message :)

Amazing service

Anonymous
20th Jun 2017
5.0

Came in for a cut and blow dry with Lauren, she is amazing; she left me leaving the salon feeling happy and pleased with my new hair. The staff here are very friendly & kind, definately recommend this salon to anyone who is looking for the perfect haircut x

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Response from TONI&GUY Birmingham

Thank you for your lovely comments, we will let the staff know and pass on your great review. :)

Today

Anonymous
20th Jun 2017
5.0

My hairdresser Lauren is amazing and the receptionist Vicky was as lovely as always.

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Response from TONI&GUY Birmingham

Thanks for your review, its lovely to hear we are doing a great job! :)

Always a pleasure

Anonymous
16th Jun 2017
5.0

I'm honestly dreading the day i have to stop seeing Alan and the team in Birmingham. My hair has been a short style for some years, but it has never been so practical, fashionable and more me then now!
From going in and receiving a warm welcome to having the most relaxing hair wash and treatments, and finally my cut with Alan which is quite frankly always perfect and suiting my needs, i couldn't recommend them more!
It's not an overstatement to give them 5 stars all round. I'm hard to please usually ;)

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Response from TONI&GUY Birmingham

Thanks for such a kind hearted review, we are so pleased you are delighted with every part of the service we offer and look forward to seeing you again soon. :)

very happy with my haircut

Anonymous
15th Jun 2017
5.0

im very happy with my haircut.I have been goin to toni and guy for more then 10 years.Staff are very friendly and service is amazing.

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Response from TONI&GUY Birmingham

thanks for your lovely comments :)

Best haircut

Anonymous
15th Jun 2017
5.0

This haircut was had on a whim, found myself with a spare couple of hours and walked in to salon, having not been there for a good few years. Staff were friendly attentive and made me feel relaxed. As for the haircut with Jess, it will go down as one of the best haircuts I've had, not only did it look great at the time, but still anazong 2 days later, and after washing brilliant too. Jess listened to what I wanted and made great suggestions too, I shall definitely be back to see her:) thank you

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Response from TONI&GUY Birmingham

Thanks for your lovely comments, we`re so happy you had such a great experience with us and look forward to seeing you again soon :)

Long to Short

Anonymous
9th Jun 2017
5.0

Had a great experience, Lauren cut my hair and did a beautiful job of transforming my long lank locks into a choppy short bob.

Can wait to go back in a couple of weeks for my colour. Everyone was friendly.

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Response from TONI&GUY Birmingham

Thanks for you review, we`re so happy you love your new bob, and we look forward to seeing you for your colour :)

Cut & colour

Anonymous
8th Jun 2017
5.0

Lovely staff as always, delighted with both the cut and the colour.

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Response from TONI&GUY Birmingham

Thanks very much for your lovely review :)

Its farewell from me

Anonymous
8th Jun 2017
4.0

I've been a regular for more years than I can remember but today's bill of 43£ for a men's cut and blow dry is the limit for me. I'm too polite to question the ever rising costs as im guided to the till but this visit is the point at which I say enough is enough. My loyalty isn't being recognised, in fact I feel like the Michael is being taken given this was just a trim, nothing more.
Its a decent trim without question but it doesn't validate the heavy price tag.

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Response from TONI&GUY Birmingham

Thanks for your comments, we are sorry to hear you was unhappy with your last visit due to costs. our pricing structure does reflect on the level of stylist, experience and training. we do offer men`s haircuts with stylists at £36 and if you rebook your next appointment you are rewarded with 10% off your next visit taking it down to £32.40. we also offer a loyalty card scheme for you to build up points and redeem these against your haircuts. If you would like to discuss further then please don`t hesitate to call us at the salon. many thanks

Cut

Anonymous
6th Jun 2017
5.0

I have been going to Toni and Guy on Canon St in Birmingham last 2 years and l cannot fault their service or style. Always class. Friendly staff and u get what you pay for. Expensive but worth it! My personal favourites Lauren, Kirsty and Alan. Thank you tram.

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Response from TONI&GUY Birmingham

Thanks for your lovely review, we are glad you feel happy on your visits! :)

Great experience

Anonymous
5th Jun 2017
5.0

Really friendly staff. Would definitely recommend!

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Response from TONI&GUY Birmingham

Thanks for the lovely comments :)

Salon experience

Anonymous
4th Jun 2017
5.0

Cut and colour, Birmingham City

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Response from TONI&GUY Birmingham

thanks for leaving a great review! :)

Honey summer balayage By Jim

R Oakley
4th Jun 2017
5.0

Excellent colour by Jim. Really pleased with the end result. Took loads of time in consultation and knew just what my daughter wanted. Will definitely be recommending Jim to friends. Brilliant

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Response from TONI&GUY Birmingham

Thanks very much for your lovely comments! we will be sure to pass them on for you! :)

Cut & blow dry

Anonymous
1st Jun 2017
5.0

The hairstylist was very friendly & did a great job on my hair really pleased with it

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Response from TONI&GUY Birmingham

Thanks for your review, we`re so happy you love your hair!

Cut and blowdry

Anonymous
1st Jun 2017
4.5

My hair looked fantastic after my salon visit. I had lots of complimentsfrom people as I did my shopping. Simone Madourie has been cutting my hair for years and she is a credit to wherever she works. You feel wonderful after she has finished her treatment.

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Response from TONI&GUY Birmingham

Thanks for your review, we love Simone too! :)

Cut and blowdry

Anonymous
1st Jun 2017
4.5

My hair looked fantastic after my salon visit. I had lots of complimentsfrom people as I did my shopping. Simone Madourie has been cutting my hair for years and she is a credit to wherever she works. You feel wonderful after she has finished her treatment.

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Response from TONI&GUY Birmingham

Thanks for your review, we love Simone too! :)

Honey summer balayage By Jim

Anonymous
31st May 2017
5.0

Really excellent hair colour by Jim today. So pleased with the result. Made my daughter's day. Really nice and friendly and took plenty of time consulting so we knew exactly what we wanted. Cannot recommend Jim enough and shall be telling all our friends.

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Response from TONI&GUY Birmingham

Thanks for your lovely review, we will be sure to pass on to the relevant staff! :)

Hair style

Anonymous
27th May 2017
5.0

Fabulous!!!! Love T&G been going for years... my stylist Alan is amazing, I always walk away feeling fab!!!

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Response from TONI&GUY Birmingham

Thanks for your lovely review, we will be sure to pass on to the relevant staff! :)

Alan

Anonymous
27th May 2017
4.0

I've been using this salon for almost 5 years. All the staff and service are always wonderful and Alan is a star!

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Response from TONI&GUY Birmingham

Thanks for your review and we are glad your so happy with your service! see you again soon :)

Perfection

James
25th May 2017
5.0

Everything about my visit to Toni&Guy was perfect. The salon is very welcoming and was quiet when I went (a weekday morning), no having to shout over hairdryers and music! My hair was cut by Chloe who was so nice and friendly, chatted throughout, and thoroughly understood a) what I wanted and b) what would work with my hair. I felt I could completely trust her with "whatever you think is best!" and I wasn't disappointed, getting by far one of the best cuts I've had... ever, and I've been to a lot more elite salons and higher level stylists in the past, for way more money, so I came away very, very happy and will certainly be returning whenever I'm back in the West Midlands. I can't recommend the place highly enough.

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Response from TONI&GUY Birmingham

Thanks for your very lovely review! we will be sure to let the staff know! many thanks :)

Brillant

Anonymous
24th May 2017
5.0

Thankyou Alan, you listened to what I wanted to do with my hair N then went on to deliver it. Couldn't be happier with the finish.

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Response from TONI&GUY Birmingham

Thanks for your lovely review, we will be sure to pass on to the relevant staff! :)

Nice

Anonymous
24th May 2017
4.0

Well done!

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Response from TONI&GUY Birmingham

Thank you for your comments, we look forward to seeing you again soon.

Great morning again

Anonymous
23rd May 2017
5.0

Always look forward to Toni and Guy days. Amelia is such a good stylist and gives good advice. The time goes quickly but I relax and enjoy myself.

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Response from TONI&GUY Birmingham

Thanks for your lovely review, we will be sure to pass on to the relevant staff! :)

chaise cut and finish

Anonymous
23rd May 2017
5.0

As always excellent super friendly service at this Toni and Guy....would highy recommend

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Response from TONI&GUY Birmingham

Thank you for your comments! we will pass them on to Chaise :)