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TONI&GUY Birmingham

Part of the TONI & GUY group
4.79
1,007 reviews
12 & 13 Caxtongate, 5 Cannon St, Birmingham, West Midlands, B2 5EP
0121 6313333
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About Reviews

About us

A British brand that firmly bridges the gap between high-fashion and hairdressing as seen by its long-standing sponsorship of London Fashion Week and the British Fashion Awards. TONI&GUY hairdressers are qualified beyond industry standard; having completed their NVQ training, its hairdressers complete a further year’s training specialising in either cut or colour and learning the Superbrand’s unique methods and techniques before completing a final intensive six weeks TONI&GUY Diploma, at one of our international Academies.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 09:00 - 17:00
Sunday Closed

Reviews

4.79
1,007 verified reviews
Service
Value
Result
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Atmosphere
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Review

Melissa
12th Aug 2020
Team Member: Caspar
5.0
Appointment verified by SALONGENIUS Software

Great experience, cut was exactly what I wanted and he also gave me some tips to use. Lovely guy, would definitely recommend.

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Response from TONI&GUY Birmingham

Hey Mellssa,
Thank you we are glad you loved your hair cut and the aftercare as well, we will pass the message on to Pam
Kind regards
Toni&Guy Birmingham

excellent

Sue Johnson
11th Aug 2020
Team Member: Pam
5.0
Appointment verified by SALONGENIUS Software

As usual it was very relaxing and the result is perfect. I couldn't wish for better.

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Response from TONI&GUY Birmingham

Hey Sue,
Glad you enjoyed your experience, i will pass the message over to Pam,
Stay safe see you soon.
Kind regards
Toni&Guy Birmingham

Hair cut

Maleeha Hassan
11th Aug 2020
Team Member: Caspar
5.0
Appointment verified by SALONGENIUS Software

I am a huge fan of the Birmingham Tini&Guy tbh and my last visit was no disappointment. God stuff and by far the best staff I have come across.
Casper was very sweet and did my hair the way I wanted it. I feel like a new person.
Thankyou Casper

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Response from TONI&GUY Birmingham

Hey Maleeha, thank you so much for taking the time to leave a review! We really appreciate it, we hope you are keeping safe and well.
Kind regards
Toni&Guy Birmingham

Haircut review

Anonymous
8th Aug 2020
5.0

Caspar was great, funny, friendly, very knowledgable and gave me some great tips and techniques. Plus i really like my hair

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Response from TONI&GUY Birmingham

Hey,
Glad you enjoyed the experience and love you hair. We will pass the message over to Caspar.
Stay safe see you soon.
Kind regards
Toni&Guy Birmingham

Excellent Post Lockdown Haricut

Ian Bennett
8th Aug 2020
Team Member: Pam
5.0
Appointment verified by SALONGENIUS Software

Excellent consultation and hair cut - very professional service

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Response from TONI&GUY Birmingham

Hey Ian,
So glad you love the haircut. i will pass the message over to Pam.
See you soon, stay safe.
Kind regards
Toni&Guy Birmingham

Worth the wait!

Katie
6th Aug 2020
Team Member: Pam
5.0
Appointment verified by SALONGENIUS Software

Arrived this afternoon with my hair severely overgrown - somewhat resembling a shrub! - after six months without a haircut. Excellent service as always, from the first interaction with the young woman behind the desk to the moment of leaving. Pam is an excellent stylist and I am once more delighted with the result!

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Response from TONI&GUY Birmingham

Hey Katie,
It was lovely seeing you after so long, we are glad you enjoyed experience. I will pass these lovely messages over to Pam and Mazie.
Say safe and we will see you soon
Kind regards
Toni&Guy Birmingham

So pleased with my hair!

Lauren
6th Aug 2020
Team Member: Caspar
5.0

Ok, so Caspar is one of the best hairstylists I have come across :) I went in yesterday for a restyle, going from a bob to piki cut and was a bit nervous but he was soo friendly and professional, completely put me at ease. You can tell he knows what he is talking about. He took his time to listen. Sorry to my old hairdresser, but I think Caspar has just stolen a client from you! Highly recommended :)

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Response from TONI&GUY Birmingham

Hey, Lauren
This is amazing, Caspar will be pleased you enjoyed you experience here and you loved the cut, i will surly pass the message over.
Stay safe, we hope to see you soon.
King regards
Toni&Guy Birmingham

New look after Lockdown

Sue Burke
4th Aug 2020
Team Member: Pam
5.0
Appointment verified by SALONGENIUS Software

Lovely stylist - helpful & knowledgeable.

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Response from TONI&GUY Birmingham

Hey,
We are glad you loved it, we will pass the message over.
Stay safe see you soon.
Kind regards
Toni&Guy Birmingham

Colour and Cut

Kiran Ali
1st Aug 2020
Team Member: Jim
5.0
Appointment verified by SALONGENIUS Software

Jim was absolutely fantastic. Really listens to what you want & delivered exceptional results. Very happy with the colour by Jim and cut by Ameila.

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Response from TONI&GUY Birmingham

Hey Kiran,
We are happy you like it, we will pass this lovely message over to Jim and Amelia, see you soon stay safe.
Kind regards
Toni&Guy Birmingham

5* Pam

Sandy Randhawa
1st Aug 2020
Team Member: Pam
5.0
Appointment verified by SALONGENIUS Software

Could not wait to get my hair done after lockdown and like usual Pam doesn’t disappointment, I never have a clue what I want and Pam just does her magic, absolutely amazing at what she does!

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Response from TONI&GUY Birmingham

Hey Sandy,
It was lovely seeing you , we will pass the message over to Pam
Stay safe, see you soon
Kind regards
Toni&Guy Birmingham

Human again!

Louise Bushill
29th Jul 2020
Team Member: Caspar
5.0
Appointment verified by SALONGENIUS Software

I was nervous as my usual stylist isn’t working at the moment but Casper was amazing. Really friendly, put me at ease, great advice, and a fab cut that means I feel human again. What a relief! Very professional arrangement and a helpful, friendly team.

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Response from TONI&GUY Birmingham

Hey Louise
Glad you enjoyed your experience and felt comfortable in the salon, i will pass the message over to Caspar and the team.
Kind regards
Toni&Guy Birmingham

Cut & blow

Lorraine Green
29th Jul 2020
Team Member: Caspar
4.5
Appointment verified by SALONGENIUS Software

Great service felt valued & safe

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Response from TONI&GUY Birmingham

Hey Lorraine.
Thank for this lovely message i will pass this over to caspa.
See you soon, stay safe
Kind regards
Toni&Guy Birmingham

Fantastic

Alison Meredith
28th Jul 2020
Team Member: Pam
4.5
Appointment verified by SALONGENIUS Software

Really pleased with cut, she’s done an amazing job on my lockdown hair

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Response from TONI&GUY Birmingham

Hey Alison,
It was lovely to see you looking so well, we are glad you like the cut i will pass the messsage over to pam, stay safe lovey see you soon.
Kind regards
Toni&Guy Birmingham

Haircut n colouring

Anonymous
28th Jul 2020
Team Member: Pam
4.5

Pam is such a nice person, friendly, helpful and great fun.

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Response from TONI&GUY Birmingham

Thank you for your lovely review, i will pass the message on to pam, keep safe hope to see you soon.
Kind Rearguards
Toni&Guy Birmingham

Bostin

Di Balding
22nd Mar 2020
Team Member: Caspar
5.0
Appointment verified by SALONGENIUS Software

Appt rearranged as salon closing after today. Didnt have my usual stylist but Casper has done a great job and made me feel welcome.
All of you take care and thank you xx

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Response from TONI&GUY Birmingham

Hey Di, thank you so much for your review! We hope you have stayed well and safe, we look forward to seeing you.
Kind regards
Toni&Guy Birmingham

Excellent service

Gayle Moreton
21st Mar 2020
Team Member: Wan
5.0
Appointment verified by SALONGENIUS Software

Excellent cut and customer service Wan is a real credit to you all

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Response from TONI&GUY Birmingham

Hey Gayle, thank you so much for your review! We look forward to seeing you.
Kind regards Toni&Guy Birmingham

Hair cut

Christine
20th Mar 2020
Team Member: Vicky
5.0
Appointment verified by SALONGENIUS Software

Vicky is always friendly and she cut my hair today just how I like it she is a credit to the company also Jim has been colouring my hair for quite a while now he always listens to how I want it and I am as always happy with the result he is also a credit to the company I have been coming for a few years now and wouldn't go anywhere else

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Response from TONI&GUY Birmingham

Hey Christine, thank you so much for your review! We cant wait to see you soon.
Kind regards
Toni&Guy Birmingham

Another great experience

Anonymous
18th Mar 2020
5.0

Casper is truly amazing

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Response from TONI&GUY Birmingham

Hi! Thank you so much for leaving your review.
Kind regards
Toni&Guy Birmingham

Excellent

Gregory Weston
18th Mar 2020
Team Member: Caspar
5.0
Appointment verified by SALONGENIUS Software

Caspar is both an excellent stylist but also a wonderful person and I couldn’t be more happy. I think your entire Birmingham team are all fabulous. Please do pass on my thanks to them all. Greg

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Response from TONI&GUY Birmingham

Hey Greg! Hope you are well, we much look forward to your next appointment.
Kind regards
Toni&Guy Birmingham

Awesome

Anita Morris
14th Mar 2020
Team Member: Yasmin
5.0
Appointment verified by SALONGENIUS Software

I love my new hair! Great service by great people. I was thoroughly looked after even though I mistakenly thought I had booked an appointment with them but hadn't - and then forgot my pin number!

Thanks guys!!!!

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Response from TONI&GUY Birmingham

Hey Anita, thank you so much for leaving us your review! We are always happy to help in any circumstances! We are thrilled you loved your time in the salon. We look forward too seeing you soon.
Kind regards
Toni&Guy Birmingham

Flexible and friendly servic

Faye booker
12th Mar 2020
4.0
Appointment verified by SALONGENIUS Software

I went in for a consultation after a really disappointing cut at a different salon, a couple of days before. The stylist listened really well to my comments, identified that insufficient weight had been taken out of the cut and remedied it really quickly. I was very grateful and would use the salon again

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Response from TONI&GUY Birmingham

Hey Faye! We are so sad to hear your ordeal, we are so glad you felt in safe hands within the salon. We will pass your review on.
Kind regards
Toni&Guy Birmingham

Brilliant

Emily Keane
11th Mar 2020
5.0
Appointment verified by SALONGENIUS Software

I’m really sorry I forgot her name but she has done an outstanding job on my hair. I’m extremely pleased with it thank you. (My appointment was at 1pm 11/03/20 so I hope you can find her name)

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Response from TONI&GUY Birmingham

Hey Emily, thank you so much for your review! Serena was the lady who completed your service. She is amazing sensational at her craft. We will pass your review on.
kind regards
Toni&Guy Birmingham

Always look forward to my appointment with Caspar

Mrs Maureen Thursfield
7th Mar 2020
Team Member: Caspar
5.0
Appointment verified by SALONGENIUS Software

Casper gives not only a great hairstyle but a friendliness and coupled with a great sense of humour makes my appointment a great experience.

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Response from TONI&GUY Birmingham

Hey Maureen, thank you so much for your feedback! Caspar is certainly very witty, we are so glad you feel in safe hands with him! We will pass your review on too Caspar.
Kind regards
Toni&Guy Birmingham

Haircut

Angela
7th Mar 2020
Team Member: Amelia
5.0

I've been to Amelia a few times now. She is really friendly and listens to what you require. Happy to return. I like this salon too the atmosphere is relaxed

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Response from TONI&GUY Birmingham

Hi Angela, We are extremely happy you would love to return to the salon! Amelia is fabulous at her field! We will make sure Amelia gets your feedback.
Kind regards
Toni&Guy Birmingham

Brilliantly

Nargis Quraishi
6th Mar 2020
Team Member: Pam
5.0
Appointment verified by SALONGENIUS Software

Excellent customer service and I always love my haircut. Pam listens to what I want and provides her expert advice to give me a great end result . Nothing is too much for her, constantly checking at different stages of the cut and blow dry that I’m happy with everything so far. She’s brilliant at what she does!

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Response from TONI&GUY Birmingham

Hey Nargis, thank you for taking the time to leave us some feedback! We are so glad you enjoyed your time in the salon, Pam is one of the best! We will makes sure this feedback gets back to Pam.
Kind regards
Toni&Guy Birmingham

Thank you

Kareena
6th Mar 2020
Team Member: Amelia
5.0
Appointment verified by SALONGENIUS Software

First time having Amelia cut my hair, she was great and did a fantastic job. I will defiantly book with Amelia again. Thank you Amelia :)

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Response from TONI&GUY Birmingham

Hey Kareena, We are thrilled you felt in safe hands with Amelia, we will pass your feedback on and we look forward to your next visit.
Kind regards
Toni&Guy Birmingham

Amazing service and couldn’t be happier

Miah Quirke
5th Mar 2020
Team Member: Pam
5.0
Appointment verified by SALONGENIUS Software

Such a welcoming atmosphere. Was quite nervous about coming in but Pam put me right at ease as she is so personable and easy to talk to. Definitely have a returning customer

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Response from TONI&GUY Birmingham

Hey Miah, thank you very much for leaving some feedback! Pam is fabulous we are so glad you felt in safe hands. We look forward to your return to the salon.
Kind regards
Toni&Guy Birmingham

Amazing

Tahlia Lewis-Newport
4th Mar 2020
Team Member: Owen
5.0
Appointment verified by SALONGENIUS Software

Absolutely stunning end result

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Response from TONI&GUY Birmingham

Hey Tahlia, thank you so much for taking the time to leave a review! I am sure Owen will be very pleased, we will pass your feedback on.
Kind regards
Toni&Guy Birmingham

Great

Sanjay Patel
3rd Mar 2020
Team Member: Caspar
5.0
Appointment verified by SALONGENIUS Software

Excellent service like usual by Don Caspar. Patient, helpful, creative, good communication and an excellent hair cut that I wanted. 10/10

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Response from TONI&GUY Birmingham

Hi Sanjay, thank you so much for your review! Caspar is one of the best, I am sure he will be thrilled for the outstanding review. We look forward to your next visit to the salon.
Kind regards
Toni&Guy Birmingham

Ms

Sam Walker
27th Feb 2020
Team Member: Serena
5.0
Appointment verified by SALONGENIUS Software

Amazing service from Serena, as usual.

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Response from TONI&GUY Birmingham

Hi Sam, thank you so much for your review! We will pass your great feedback on to Serena.
Kind regards
Toni&Guy Birmingham

Hair cut and colour

Dinah
27th Feb 2020
Team Member: Pam
5.0
Appointment verified by SALONGENIUS Software

Great haircut. Love the colour. Thanks Pam see you soon.

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Response from TONI&GUY Birmingham

Hey Dinah! Thank you for your review, Pam's skills are out of this world. We look forward to your next visit to the salon.
Kind regards
Toni&Guy Birmingham

Hair cut

Zaibun Nisa
26th Feb 2020
5.0

My stylist was awesome and she looked after me so well the hair treatment she suggested because my hair was quite damaged has dramatically improved my hair and the hair cut was lovely too.

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Response from TONI&GUY Birmingham

Hey Zalbun, We are thrilled you enjoyed your experience in the salon! Thank you so much for leaving your review.
Kind regards
Toni&Guy Birmingham

My hair

Sharon TURNER
25th Feb 2020
Team Member: Lauren
5.0

I know Lauren for long time she is friendly good work

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Response from TONI&GUY Birmingham

Hey Sharon, thank you for your review! Lauren is fabulous, we are so gad you think so too.
Kind regards
Toni&Guy Birmingham

Strength in Style - a new start

Carol
23rd Feb 2020
Team Member: Yasmin
5.0
Appointment verified by SALONGENIUS Software

Had a wonderful experience at Toni and Guy. Was welcomed in by Yasmin who completely understood all the issues I had with my hair which was also linked to my confidence after Illness. I felt completely at ease and in safe hands as we discussed ideas . I was treated with care throughout . My hair was carefully styled into a short cut to make the most of it. I felt great as I had a style that I was very happy with which also gave me the confidence that I was looking my best.
Thank you Yasmin , you know it was more than a hair cut you gave me - it’s a great cut and a new start !

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Response from TONI&GUY Birmingham

Hey Carol! Thank you so much for taking the time to leave review, we are so glad you felt in safe hands with Yasmin. She really has the most passion for her job. she is a credit to our team.
Kind regards
Toni&Guy Birmingham

amazing service

SB
22nd Feb 2020
Team Member: Jim
5.0
Appointment verified by SALONGENIUS Software

Jim was amazing as always, alongside the whole team. great results

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Response from TONI&GUY Birmingham

Hey SB, thank you for your review! We will pass your awesome feedback on.
Kind regards
Toni&Guy Birmingham

Fantastic as always

Sarah W
22nd Feb 2020
Team Member: Demi
5.0
Appointment verified by SALONGENIUS Software

A lovely trip to the salon. Demi coloured my hair beautifully.

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Response from TONI&GUY Birmingham

Hi Sarah! thank you so much for your review, Demi always pays attention to every detail to provide the best end look. We will pass your feedback on.
Kind regards
Toni&Guy Birmingham

Fabulous

Cathy
22nd Feb 2020
Team Member: Caspar
5.0
Appointment verified by SALONGENIUS Software

Restyled my 4year old Grandson first visit to stylist - was caring patient and just fabulous result worth every penny
Thank you Casper

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Response from TONI&GUY Birmingham

Hey Cathy! thank you so much for taking the time to leave a review we really appreciate it, we are so glad you and your grandson felt you was in safe hands i am sure Caspar will really appreciate it.
Kind regards
Toni&Guy Birmingham

Fringe or not

Bernadette Lees
21st Feb 2020
Team Member: Wan
5.0
Appointment verified by SALONGENIUS Software

Very patient when I couldn’t make my mind up about my fringe as always made to feel valued

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Response from TONI&GUY Birmingham

Hey Bernadette, thank you so much for your review! We will pass your feedback on wan will very much appreciate the positive review.
Kind regards
Toni&Guy Birmingham

An Amazing ? Experience

Krystyna
20th Feb 2020
4.5
Appointment verified by SALONGENIUS Software

Wan she is such a beautiful soul who aims only to please

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Response from TONI&GUY Birmingham

Hey Krystyna, Wan is amazing we are so glad you think so too, Wan will really appreciate you taking the time to leave some kind words.
Kind regards
Toni&Guy Birmingham

All good thanks

Rob
19th Feb 2020
Team Member: Caspar
5.0
Appointment verified by SALONGENIUS Software

Really good cut and professional service as always

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Response from TONI&GUY Birmingham

Hi Rob, thank you so much for taking the time to leave a review! We will pass your awesome feedback on.
Kind regards
Toni&Guy Birmingham

Colour service

Ayeshah
19th Feb 2020
Team Member: Jim
5.0

Excellent service by Jim

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Response from TONI&GUY Birmingham

Hey Ayeshah, we are so glad you an amazing experience in the salon! We will pass your feedback on to Jim.
Kind regards
Toni&Guy Birmingham

Outstanding

Tahlia Lewis-Newport
18th Feb 2020
Team Member: Serena
5.0
Appointment verified by SALONGENIUS Software

Absolutely amazing everything I wanted and more x

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Response from TONI&GUY Birmingham

Hey Tahlla, This is wonderful to hear, its lovely to know you are happy, we are glad you see Serenas enthusiasm towards her individual clients, hope to see you soon.

King regards

Toni&Guy Birmingham

Amazing!

Anna Young
18th Feb 2020
Team Member: Serena
5.0
Appointment verified by SALONGENIUS Software

Really lovely hairdresser. Really helpful and love the result

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Response from TONI&GUY Birmingham

Hello Anna,
Thank you for taking the time to leave a review, we are so thrilled you enjoyed your time in the salon. Serena would love to here this feedback can't want to pass it on. Hope to see you soon

King regards
Toni&Guy Birmingham

Hair cut review

Sonia
18th Feb 2020
Team Member: Wan
5.0
Appointment verified by SALONGENIUS Software

Wan was very thorough with my cut and gave me some useful advice regarding maintenance of my hair. I was really happy with the finish.

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Response from TONI&GUY Birmingham

Hello Sonia, we are so happy your happy, thank you for your lovely feedback. will pass this on to her, we are so glad you had some useful information. Looking forward to see you soon.

Kind regards

Toni&Guy Birmingham

Excellent as ever

Caroline
15th Feb 2020
Team Member: Yasmin
5.0
Appointment verified by SALONGENIUS Software

Brilliant. I live Yasmin’s enthusiasm for everything and especially her passion for her job!

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Response from TONI&GUY Birmingham

Hey Caroline, thank you for your feedback we are thrilled you enjoyed your time in the salon. Yasmins passion is inspirational we are so lucky to have her in the salon.
Kind regards
Toni&Guy Birmingham

Great service

Minu
14th Feb 2020
Team Member: Wan
5.0
Appointment verified by SALONGENIUS Software

I requested Wan. She was great, felt listened to and she understood what I wanted. Wan takes her time and cuts with care, which I really appreciate. I hate it when my hair is cut fast.

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Response from TONI&GUY Birmingham

Hey Minu, thank you for taking the time to leave a review we are so glad you felt in safe hands with Wan, she is fabulous. We look forward to hearing from you soon.
Kind regards
Toni&Guy Birmingham

Colour review

Sonia
14th Feb 2020
Team Member: Jim
5.0
Appointment verified by SALONGENIUS Software

Jim was recommended to me by 2 people for hair colour. He recommended a balayage painted on caramel style for my hair which was amazing. The service was great. Very happy with the result.

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Response from TONI&GUY Birmingham

Hey Sonia, thank you for taking the time to leave a review! Jims skills are out of this world we are so glad you think so too. We will pass your feedback on.
Kind regards
Toni&Guy Birmingham

Mrs

Raajine Siva
14th Feb 2020
Team Member: Serena
4.5
Appointment verified by SALONGENIUS Software

Always amazing experience

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Response from TONI&GUY Birmingham

See previous response.

Mrs

Raajine Siva
14th Feb 2020
Team Member: Serena
4.5
Appointment verified by SALONGENIUS Software

Always amazing experience

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Response from TONI&GUY Birmingham

Hey Raajine, We are thrilled you had a great time in salon and thank you so much for your return! We will pass your great feedback on.
Kind regards
Toni&Guy Birmingham

Smiles all round

Angela
13th Feb 2020
Team Member: Lauren
4.0
Appointment verified by SALONGENIUS Software

Lauren is so charming and a real pleasure to talk to. She listened to what I said about my hair and what I wanted and has made it look fabulous. Thank you

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Response from TONI&GUY Birmingham

Hey Angela, thank you so much for taking the time to leave a review! We are thrilled you felt you was in safe hands with Lauren her skills are out of this world. We will pass your feedback on.
Kind regards
Toni&Guy Birmingham

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About us

A British brand that firmly bridges the gap between high-fashion and hairdressing as seen by its long-standing sponsorship of London Fashion Week and the British Fashion Awards. TONI&GUY hairdressers are qualified beyond industry standard; having completed their NVQ training, its hairdressers complete a further year’s training specialising in either cut or colour and learning the Superbrand’s unique methods and techniques before completing a final intensive six weeks TONI&GUY Diploma, at one of our international Academies.