Welcome to the Francesco Hair Salon in Knowle, Solihull! Established in 2004, our modern salon on Station Road offers a warm and friendly welcome and is home to our talented team of hairdressers. All our hair stylists have considerable industry experience and have completed extensive training to provide all our guests with unrivalled hair care expertise.
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Hair
Great cut for myself and my daughter. Lovely welcoming salon, everyone was friendly and enthusiastic.
Thank-you for taking the time to write us a lovely review Alicia, we love to hear from our clients and are thrilled you and your daughter had a fantastic hair experience. We look forward to welcoming you again soon.
Clare Bowker
Front of House Co-Ordinator
Jo is brilliant she knows my hair how it best suits me and advises me on care and treatment. Every time I visit the salon Jo always does an excellent cut. I'm always happy with her professional manor and her knowledge just brilliant. If you want a fantastic experience visit this salon in knowle.
Thank-you so much Debbie for your review, we love to hear from our clients and are so pleased you had a fantastic experience from Jo. We look forward to welcoming you again soon.
Clare Bowker
Front of House Co-Ordinator
As usual a very pleasant afternoon visiting Francesco, everyone is so very welcoming and fantastic service….
Thank-you so much for your review Lynne, we love to hear from our clients and are thrilled you had a great experience here in Knowle. We look forward to welcoming you again soon.
Clare Bowker
Front of House Co-Ordinator
As usual an excellent cut and style but was very disappointed with the visit. We were late getting started and my stylist was called away to do other things on at least six occasions without even an apology. I felt like I was an afterthought and less important than other clients or tasks - even to the point of doing a skin test in the middle of my blow dry on another client. I the 3 years I have been a client this is the first time this has happened.
Dear Sue,
I am so sorry to hear that your experience with me on your last appointment has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that you feel that wasn’t demonstrated to you.
While I’d love the opportunity to regain your trust by offering you a complementary cut. I understand how frustrated you must be.
My sincere apologies Shalani.
A great cut and blow dry. Really friendly , a good experience
Thank-you for taking the time to send a review Denise. We are so pleased you were very happy with Jo's hairdressing skills and professional service. Look forward to welcoming you back into the salon soon.
Clare Bowker
Front of House Co-Ordinator
Francesco Hair Salon Knowle
Excellent service as always. Fantastic cut and finish ,a very professional friendly salon.
Thank-you so much for your kind and honest review Linda. Thrilled you have received an excellent service from the FG team and that you were pleased with your end result. We look forward to making you feel fabulous next time.
Many Thanks
Shalani Williams
Salon Director
Francesco Hair Salon Knowle
Good experience as usual and love the finish, always looks bran new !! Thank you
Thank-you for your positive feedback Shelly, we love to be able to make you feel and look great! Until the next time.....
Many Thanks
Shalani Williams
Salon Director
Francesco Hair Salon Knowle
Another great appointment at Francescos Knowle. Jo took the initiative to try a new colour and I am really pleased with it. Many thanks to Jo and the team.
Fabulous to hear that Jo and team guided you through a colour change, sometimes it takes a little faith and confidence in those to take that step! So pleased you had a positive appointment and took the time to tell us. Hoping to see you soon. Take care.
Many Thanks
Shalani Williams
Salon Director
Francesco Hair Salon Knowle
As always, great customer service at the salon. Feel refreshed when I leave ?
Thank you for you review Hayley. We will be sure to pass on your lovely comments to Joanna. We look forward to welcoming you back soon.
Many Thanks
Shalani Williams
Salon Director
Francesco Hair Salon Knowle
Shelani is a very outstanding hairdresser dresser she has always made me feel very welcome very caring have always traveled to where ever she working as she us the only I hairdresser I completely trust to do my hair all her staff is very welcoming and pleasant and wirk ti their best ability
Thank You for leaving such a positive review. We are grateful for your loyalty and trusting us with all of your hair needs. We look forward to welcoming you back at your next appointment.
Many Thanks
Shalani Williams
Salon Director
Francesco Hair Salon Knowle
Always brilliant customer services followed her everywhere she has work her staff are very pleasant and helpful most importantly BRILLIANT hairdresser
Thank you for taking the time to leave such lovely comments Sharon. We love to look after all of our clients. Looking forward to being able to taking care of you at your next appointment.
Many Thanks
Shalani Williams
Salon Director
Francesco Hair Salon Knowle
Very pleased with my cut and colour today. Many thanks to Marc and the Francesco team in Knowle.
Thank you for taking the time to leave this very positive review. I shall pass on your comments to Marc. We look forward to looking after you very soon at your next appointment.
Many Thanks
Shalani Williams
Salon Director
Francesco Hair Salon Knowle
Jo is brilliant
Thank you for your feedback Nicole. We will be sure to pass on your lovely comments to Jo. We look forward too seeing you at your next appointment.
Many Thanks
Shalani Williams
Salon Director
Francesco Hair Salon Knowle
Shelani always delivers a service. Love my colour. Thank you
Hi Sharon,
Thank you so much for your positive feedback!
We're glad to have you as our customer and to see that you're loving your hair colour.
Shalani
Salon Director
Francesco Group Knowle
Kia was brilliant, she took the time to go through exactly what I wanted and did exactly that. She is so lovely and I felt comfortable and confident that she understood exactly what I was after.
She really did as I came out with exactly the blonde I wanted and the cut. I have very very curly hair and she knew exactly what to do with it. It looks fabulous and I can’t thank her enough. The staff and salon are great and I will be returning.
Thank you so much
Hi Faye,
Thank you so much for your positive feedback!
We're glad to have you as our customer and to see that you're loving your hair colour and cut . It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience.
Shalani
Salon Director
Francesco Group Knowle
Shalani is really lovely.. in fact everyone at the salon is lovely ? but Shalani has now cut my hair twice and with a great deal of brilliance ... thank you so much ? I also had colour the first time and Jo did that and so well its still there ... nearly 12 weeks later!! Thank you so much to them both ? x
Hi Elizabeth,
Thank you for your lovely review.
So pleased to see that you have enjoyed your experience with us .
We look forward to seeing you again soon.
Many Thanks
Shalani
Salon Director
Francesco Knowle
Excellent service as always given by Shalani and her team. I am really happy with my hair style.
Hi Noeleen,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
We look forward to seeing you soon.
Many thanks ,
Shalani
Salon Director
Francesco Group Knowle
What can I say ! I always get 5 star service when I come to the salon . I don’t come often due to work commitments but when I do all the staff are just lovely . Always enjoy coming and end up staying all day and getting a cheeky pedicure from Crystal ⭐️
Hi Alison ,We are so happy to hear you always receive a great experience every time you are in our salon .Thank you for your kind words. We are
proud to provide our clients with the best hair and beauty care.
Many Thanks
Shalani
Salon Director
Francesco Group Knowle
Lovely women always welcoming and always having a good talk while I’m in there. Really really good on my hair recommend highly !!
Hi Lucy,
Thank you for the glowing review! We are grateful for your kind words and are pleased to know that you always feel welcomed by us in the salon.
Thank you for choosing us!
Many thanks
Shalani
Salon Director
Francesco Group Knowle
I words can not express how happy I am with my hair, after many years off not going to a hairdresser due to being scared to let anyone loose on my hair I can finally say I found the right salon and hairdressers for me now. The staff made me feel so comfortable, and I feel like I've been going there for years, I am more than happy with my hair and would recommend the salon to everyone I know.
Hi Joy Thank you so much for your amazing review. We are so pleased with how happy you are with not only your hair but your salon experience as we understand it can be intimidating when you haven't been for a while. We look forward to looking after you at your next appointment.
Many Thanks
Shalani
Salon Director
Francesco Group Knowle
Shalani provided an excellent service. She spent time talking through colour, checking cut and advising about hair products. Shalani has a friendly approach.
Hi Kate thank you for taking the time to write such a fabulous review. We look forward to your next appointment where we can work together on creating your next look.
Many Thanks
Shalani
Salon Director
Francesco Group Knowle
Very relaxing , clean , friendly atmosphere and my cut and blow dry was just beautiful x
Thank you so much for your fabulous review. We look forward to welcoming you back to Francesco Group Knowle, where we will look after you agian.
Many Thanks
Shalani
Salon Director
Francesco Group Knowle
Greeted and seated . Always made to feel welcome . Problem hair sorted with treatment and a lovely cut . Couldn't be happier .
Hi Cathryn
Thank you so much for your lovely review. We take massive amounts of pleasure in looking after both you and your hair needs. We look forward to seeing you at your next appointment for your next treatment.
Many Thanks
Shalani
Salon Director
Francesco Group Knowle
Love having my hair cut with Marc
Hi Kay
Thank you for your review. we will be sure to pass on your feedback to Marc. Look forward to looking after you at your next appointment.
Many Thanks
Shalani
Salon Director
Francesco Group Knowle
Fantastic cut, colour and finish in a relaxed and welcoming atmosphere.
We are so pleased that you had a a fantastic visit to Francesco Group Knowle. We look forward to seeing you again soon Clare. Thank you for your amazing review.
Many Thanks
Shalani
Salon Director
Francesco Group Knowle
Super colour & cut, very happy.
Thank you for your review Michelle. We are so pleased that you are happy with your colour and cut and blow dry. We look forward to welcoming you in for your next visit.
Many Thanks
Shalani
Salon Director
Francesco Group Knowle
As always I love my hair. Love the colour. Jo always consults with me and makes sure I’m happy whilst encouraging me to try something slightly different. Love the cut as well. Also had some advice about aftercare
Thank you for your lovely review. We love to hear about your visit to FG Knowle. We look forward to taking care of you at your next appointment Lisa.
Many Thanks
Shalani
Francesco Group Knowle
I spent half my day at the Salon today whilst Shalani took me from a dusty brown to a lighter colour I have only ever imagined and totally transformed my hair. Prior to todays appointment I visited the salon for a skin test and consultation where I told Shalani I actually wanted to go red. She could’ve said “ Yes Estelle that will look great let’s do this” but she didn’t appease me. She told me although it is a nice colour and will look great, if I want to change the colour in future it, red is one of the hardest colours to get out, so we had a look together at what other colours I like that would also give me the same colour pop as this is the first time drastically changing the colour of my hair. I was free to make my own choice and instead I am now a semi blonde with some of my own natural hair colour too. Shalani is a great listener, a great stylist, a great colourist - I am so happy with my hair and the service I received today. Also a big shout out to the other girls in the salon Lekia and Sydney for their service.
Thank you for your kind words and amazing 5 star review. We always strive to deliver an amazing experience. We cannot wait to see you at your next appointment at FG Knowle.
Many Thanks
Shalani
Salon Director
Francesco Group Knowle
Excellent service, friendly and professional.
Thank You Julie for your amazing review. We look forward to welcoming you back to the salon for your next visit.
Kind Regards
Shalani Williams
Salon Director
Francesco Group Knowle
So happy with my cut as always!! Lovely atmosphere, it feels like you’re meeting up with friends
Good Morning Kelly
Thank you for your lovely review. We are so pleased that you love your haircut. We look forward to seeing you for your next appointment so that we can take care of you once again.
Many Thanks
Shalani Williams
Salon Director
Francesco Group Knowle
Love my hair
Hi Amaari,
Thank you so much for the 5-star review.
Look forward to seeing you soon.
Shalani- Salon Director
Francesco Group Knowle
It’s always a lovely treat to have my hair done here, all the staff are friendly and helpful, nothing’s a bother, see you all soon
Hi Lynne,
Thank you for the glowing review.
Your feedback means so much to me and the team , we appreciate you.
See you soon
Shalani -Salon Director
Francesco Group Knowle
I am always listened to by Shalani. Today she delivered the desired colour of hair. Thank you and see you soon!
I’m really happy to hear you felt listened to and your desired look was achieved .
See you soon
Deneaka
Francesco Group Knowle , Knowle
Marc has been cutting my hair for a few years now. He’s got great knowledge with curly hair and always does a great job. Great salon experience, all the staff are lovely.
Thank you for your kind words ,and also your honesty.
We hope to see you again soon Wendi.
Francesco Group Knowle, Knowle
Welcome to the Francesco Hair Salon in Knowle, Solihull! Established in 2004, our modern salon on Station Road offers a warm and friendly welcome and is home to our talented team of hairdressers. All our hair stylists have considerable industry experience and have completed extensive training to provide all our guests with unrivalled hair care expertise.
