TONI&GUY Solihull

133, High St, Solihull, West Midlands, B91 3SR

About us

TONI&GUY Solihull opened in 1997. A passionate and innovative team we pride ourselves on delivering the highest standards of customer service. Our dynamic team of Stylists have worked alongside the International Artistic Team at key events including London Fashion Week and The Clothes Show Live. Our creative technical team boast a wealth of experience and our Technical Director holds the prestigious L’Oreal Colour Specialist Degree qualification.

Toni&Guy Solihull provide the ultimate ‘salon experience’ in a friendly, stylish environment.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 19:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 09:00 - 17:30
Sunday Closed

Reviews

4.76
1,026 verified reviews
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Excellent Salon

Mrs Janet Simms
4th Nov 2020
Team Member: Daniel
5.0
Appointment verified by SALONGENIUS Software

Dan cut my hair and did a really good job,just like always I’m very pleased with the result.

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Response from TONI&GUY Solihull

Thanks Janet, I will let Dan know. We look forward to seeing you again soon.

Great service

Hello Janet Simms
4th Nov 2020
Team Member: Sinead
5.0
Appointment verified by SALONGENIUS Software

Sinead did a superb colour on my hair I’m very pleased as always thankyou Sinead .

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Response from TONI&GUY Solihull

Thanks Janet, I will pass your review onto Sinead.

Restored to my former glory!

Anonymous
4th Nov 2020
4.0

What a great colour technician & lovely person. That girl worked SO hard during my visit, working on 4 of us trying to get as many clients as possible done before lockdown, whilst remaining upbeat & professional throughout. Very pleased with my result & didnt feel rushed either. Thank you Sinead.

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Response from TONI&GUY Solihull

Thank you for your review. We are so pleased that you love your hair, we hope to see you again soon.

Excellent

Annette fogarty
3rd Nov 2020
Team Member: Poppie
4.5
Appointment verified by SALONGENIUS Software

Always trust poppy to do a good job
She has never let me down ,,gives good advise if l unsure

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Response from TONI&GUY Solihull

Thanks Annette, I will pass your review onto Poppie. We look forward to seeing you again soon.

Great cut and service

Cathy
3rd Nov 2020
Team Member: Jodie
5.0
Appointment verified by SALONGENIUS Software

As always had a great cut by Jodie who I highly recommend. Never disappointed!

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Response from TONI&GUY Solihull

Thanks for your review Cathy, I will pass your review onto Jodie.

Very good haircut

Nimra
3rd Nov 2020
Team Member: Andria
4.5
Appointment verified by SALONGENIUS Software

My daughter had a pixie haircut... im very pleased with the service... thanx

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Response from TONI&GUY Solihull

Thanks Nimra, I will pass the review onto your stylist.

Miss

Anonymous
1st Nov 2020
4.5

Dan did a wonderful job as always, always friendly, professional, attentive - thank you

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Response from TONI&GUY Solihull

Thank you for your review. I will let Dan know! We look forward to seeing you again.

Wonderful

Lesley Bayliss
30th Oct 2020
Team Member: Anna
5.0

Love my new colour, exactly how I wanted it. Lovely afternoon chatting to Anna too. Thank you

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Response from TONI&GUY Solihull

Thank you Lesley, I will get your review passed onto Anna. We are pleased you love your hair and hope to see you again soon.

Hair extensions.

Kate Hall
29th Oct 2020
Team Member: Poppie
5.0
Appointment verified by SALONGENIUS Software

Fantastic service and Poppie made me feel so happy, having new extensions makes me feel wonderful.
Third time I’ve been to salon for extensions.
Poppie is so lovely and a master in her field!!!
Highly recommend!!

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Response from TONI&GUY Solihull

Thank you for your review. I will pass it onto Poppie. We are so happy to hear you are pleased with your new extensions. We hope to see you again soon.

Highlights and cut

Christina
29th Oct 2020
Team Member: Andria
5.0
Appointment verified by SALONGENIUS Software

Very pleasant and helpful, I am very happy with the cut and colour.

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Response from TONI&GUY Solihull

Thank you Christina! We hope to see you again soon.

Hair Colour

Anonymous
29th Oct 2020
5.0

Great colour from Sinead and thanks to Adam for the blow dry! as always a great experience at T&G Solihull

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Response from TONI&GUY Solihull

Thank you for your review. I will pass it onto Sinead & Adam. We hope to see you again soon.

Cut and blow dry

Jane
28th Oct 2020
Team Member: Lydia
5.0
Appointment verified by SALONGENIUS Software

My first visit. Made very welcome, lovely stylist put me at my ease right away.

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Response from TONI&GUY Solihull

Hi Jane, Thank you for leaving us a review, the kind message shall be passed over to the stylist, we hope to see you in the salon again soon.

From Toni&Guy Solihull

Colour

Anonymous
27th Oct 2020
Team Member: Kayley
4.5

Great service very polite and helpful

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Response from TONI&GUY Solihull

Thank you for leaving us a review, we hope to see you again in the near future!

From Toni&Guy Solihull

No response to this review??

Emma
27th Oct 2020
2.5

It’s taken me nearly 6 weeks to write this review, mainly because I don’t like to cause a fuss but my hair isn’t growing out of the awful cut as quickly as I hoped. I had a basic trim, costing me £54 but the fringe is just awful. The stylist has added an inch either side of my usual fringe width, Which makes me look ridiculous, it’s uneven and she made it unmanageably thick. I went back the following day to complain and was told I had “a cows lick” and there Is nothing she can do. I have never been told this in 25 years. After a second opinion at another Toni and Guy, I have been told the fringe has been taken too far back, hence the fact it didn’t sit evenly, and It was not cut into properly. It sticks out all over the place. I am writing this review because when I came to have it rectified I was made to feel like I was making it up. I have had several people comment on whether I have cut my fringe myself...I’ve never been in this position before. Very disappointed with how this was dealt with when I came in to have it sorted

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Response from TONI&GUY Solihull

Hi Emma , We Apologise for the time taken to get back to you as we have had to work through a back log of reviews recently, we have replied to your initial review and we hope to be able to speak with you as we have no details on this site apart from the first name, if you can call the salon and ask for a manger to speak to or leave us your details on here so we can contact you back,

thank you

toni & guy solihull

New to the Salon

Kay
27th Oct 2020
Team Member: Daniel
4.5
Appointment verified by SALONGENIUS Software

Felt really confident that Dans knows his stuff. Lovely personality too.
Had a consultation for a colour and look forward to going back and experimenting!

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Response from TONI&GUY Solihull

Hi Kay thank you for leaving us a review it is always appreciated, the kind words will be passed over to dan and we look forward to seeing you again soon

Review

Yasmine
26th Oct 2020
Team Member: Kayley
5.0
Appointment verified by SALONGENIUS Software

Jay key is fantastic and always does a great job. Friendly and professional, couldn’t be happier with the service she offers.

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Response from TONI&GUY Solihull

Hi Yasmine, thank you for the review the kind comments will be passed over to kayley!
we look forward to seeing you again soon!

I feel really let down

Emma
25th Oct 2020
2.5

It’s taken me nearly 6 weeks to write this review, mainly because I don’t like to cause a fuss but my hair isn’t growing out of the awful cut as quickly as I hoped. I had a basic trim, costing me £54 but the fringe is just awful. The stylist has added an inch either side of my usual fringe width, Which makes me look ridiculous, it’s uneven and she made it unmanageably thick. I went back the following day to complain and was told I had “a cows lick” and there Is nothing she can do. I have never been told this in 25 years. After a second opinion at another Toni and Guy, I have been told the fringe has been taken too far back, hence the fact it didn’t sit evenly, and It was not cut into properly. It sticks out all over the place. I am writing this review because when I came to have it rectified I was made to feel like I was making it up. I have had several people comment on whether I have cut my fringe myself...I’ve never been in this position before. Very disappointed with how this was dealt with when I came in to have it sorted.

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Response from TONI&GUY Solihull

Hi Emma, we appreciate the review and we can only apologise that you are not fully satisfied with your last experience. We welcome all feedback and can only wish to make you feel comfortable and hopefully rectify this issue for you. we appoligise that it was not dealt with accordingly in the first place and that stylist shall be spoken to, we have tried to find you on the system over the past few weeks and hoped to give you a call. as we dont have your full details on here if you can leave us your full name so we can contact you or if you would like to call the salon and ask for one of the managers we would like to get you back in and try our best to rectify the problem.

from Toni and Guy Solihull

Great hair very time really love it

Emma Bird
25th Oct 2020
Team Member: Anna
5.0
Appointment verified by SALONGENIUS Software

I have Anna every time I go as she’s so good! I change the colours and styles I want quite frequently. Anna always does it exactly how I imagine it look. Really pleased.

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Response from TONI&GUY Solihull

Hi Emma! thank you for leaving us a review! anna will be very happy to hear the feedback and we all look forward to seeing you in the salon soon!

Love my french bob

Anna
24th Oct 2020
Team Member: Nicola
5.0
Appointment verified by SALONGENIUS Software

After having long hair for a few years now, I decided to take the plunge and have it all chopped off.
I showed Nicola a photo of a french bob I fancied and she did an amazing job.
I was super nervous about having short hair again, but it looks amazing and finally I've found someone who cut my fringe perfectly! I usually struggle to get my fine hair to hold it's fringe without having to fight it for hours but after washing my hair, it just fell into place with a quick blast of my hairdryer.
I'm very happy with the results and will definitely be back again.

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Response from TONI&GUY Solihull

Hi Anna! thank you for the loverly review, it will be passed over to nicola as she will be very happy to hear you love your hair! we look forward to seeing you again in the salon in the near future.

Ms

Bhavna
24th Oct 2020
Team Member: Annie
5.0
Appointment verified by SALONGENIUS Software

Fantastic...very friendly staff

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Response from TONI&GUY Solihull

Thank you for the review bhavna! we look forward to seeing you again soon.

Excellent experience

Christine Johnson
24th Oct 2020
Team Member: Lydia
5.0
Appointment verified by SALONGENIUS Software

I came to the salon with s picture of how I wanted my hair & left with it !
Lydia was first class have made another appointment.

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Response from TONI&GUY Solihull

Hi Christine, thank you for leaving us such a nice review! the message will be passed over to Lydia and we shall see you soon for your pre booked appointment!

Hair cut

Mera Milenkovic
19th Oct 2020
Team Member: Nicola
5.0

I am always happy with the cut by Nicola - always very precise

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Response from TONI&GUY Solihull

Thank you for the review Mera,
the message shall be passed over to Nicola!

see you again soon!

Highlights

Mera Milenkovic
19th Oct 2020
Team Member: Anna
5.0

I am always happy with the highlights to boost my hair colour.

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Response from TONI&GUY Solihull

Thanks Mera! We are really pleased to hear you’re happy with your hair colour. We look forward to seeing you again soon.

Always great

Joanne Myatt
17th Oct 2020
Team Member: Daniel
5.0
Appointment verified by SALONGENIUS Software

Dans a great stylist , always listens to how you want your hair , very happy .

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Response from TONI&GUY Solihull

Thanks Joanne.

Always great

Joanne Myatt
17th Oct 2020
Team Member: Daniel
5.0
Appointment verified by SALONGENIUS Software

Dans a great stylist , always listens to how you want your hair , very happy .

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Response from TONI&GUY Solihull

Thanks Joanne, we look forward to seeing you again soon.

Review

Penelope
14th Oct 2020
Team Member: Andria
5.0
Appointment verified by SALONGENIUS Software

Cheered me up enormously! Great cut and a good chat

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Response from TONI&GUY Solihull

Thanks Penelope, we are happy to hear you are pleased with your cut. We look forward to seeing you for your next appointment.

Haircut

Hasan
13th Oct 2020
Team Member: Lydia
4.0
Appointment verified by SALONGENIUS Software

Very professional and helpful. Eager to accept customer choices and requests. Job very well done. Keep it up.

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Response from TONI&GUY Solihull

Thanks Hasan, we hope you are happy with your hair! We look forward to seeing you again soon.

Great Experience

Andrea Whitworth
12th Oct 2020
Team Member: Andria
5.0
Appointment verified by SALONGENIUS Software

Good experience overall . The salon is well organised with customer safety paramount. And a great haircut too!

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Response from TONI&GUY Solihull

Thanks Andrea, we are really happy to hear this. We look forward to seeing you again soon.

So happy with everything

Anonymous
12th Oct 2020
5.0

So happy with everything. Will definitely visit again

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Response from TONI&GUY Solihull

Thank you! We look forward to seeing you on your next visit.

Worst experience

Mouna
12th Oct 2020
2.5
Appointment verified by SALONGENIUS Software

I left the salon in tears.it was supposed to be a correction to the previous horrible colour,I did say I don’t want my hair dark ,because I paid £145 for nice platinum highlights but the results was catastrophic for me.
They could have dealt with the damaged colour roots and left the end as they were like an expert from another salon had told me .

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Response from TONI&GUY Solihull

Thank you so much for your feedback, we are more than happy to discuss this further as we are committed to getting your hair right for you. Please don't hesitate to call if you wish to discuss further.

Miss

Maheen
10th Oct 2020
5.0

Great haircut!! Thank you

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Response from TONI&GUY Solihull

Thanks Maheen! We look forward to seeing you again soon.

High standard

Steve Harris
10th Oct 2020
Team Member: Jodie
5.0
Appointment verified by SALONGENIUS Software

I've been coming to T&G Solihull for several years now and the standard and creativity is exceptional. Friendly and professional too.

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Response from TONI&GUY Solihull

Thanks Steve, I will pass your feedback onto the team. We look forward to seeing you again soon.

Fantastic

Anonymous
8th Oct 2020
5.0

Always great. Fab colour. Great hairdresser- really pleased as always. Thank you

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Response from TONI&GUY Solihull

Thankyou, we are glad you are pleased with your hair. We look forward to seeing you again soon.

Cut and blow dry.

Maria
8th Oct 2020
Team Member: Jodie
5.0

Great cut and blow dry. Very professional and helpful. Knowledgable and useful advice for hair care. Thank you.

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Response from TONI&GUY Solihull

Thanks Maria, we look forward to seeing you again soon.

Hair

Chloe Rigley
7th Oct 2020
Team Member: Poppie
5.0

I’m happy with my haircut

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Response from TONI&GUY Solihull

Thanks Chloe, I will pass your feedback onto Poppie.

Perfect experience during Covid

Frances Smith
7th Oct 2020
Team Member: Lydia
5.0
Appointment verified by SALONGENIUS Software

Lydia is a rare hairdresser - she does exactly what you ask. Always pleasant & makes the whole experience enjoyable. Would recommend her to all my friends

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Response from TONI&GUY Solihull

Lydia will be really happy to hear this, I will let her know. Thanks for your review Frances.

Excellent

Anonymous
7th Oct 2020
4.5

Very pleased beautiful cut and took time and patience.

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Response from TONI&GUY Solihull

Thank you for leaving us a review!

Safe, professional & creative

Lynn busfield
2nd Oct 2020
Team Member: Lydia
4.5
Appointment verified by SALONGENIUS Software

A lively re-style into a long pixie bob. Professional, great communication and good safety measures.

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Response from TONI&GUY Solihull

Thanks Lynn, I will get your feedback passed onto Lydia, we look forward to seeing you again soon.

Dr

Annemarie Walker
2nd Oct 2020
Team Member: Jodie
5.0

Excellent

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Response from TONI&GUY Solihull

Thanks Annemarie, I will get your feedback passed onto Jodie, we look forward to seeing you again soon.

New Hair

Grace
1st Oct 2020
Team Member: Sarah
5.0
Appointment verified by SALONGENIUS Software

Is good I’m happy with my hair ?

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Response from TONI&GUY Solihull

Thank you Grace.

Quality and professional service

Kerryanne James
30th Sep 2020
Team Member: Poppie
5.0
Appointment verified by SALONGENIUS Software

Really can't praise enough the job she has done today. I have the cut I have always wanted and she didn't hesitate to do as I asked. Look forward to my visit in 8 weeks and may take it one stage further and add some colour.

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Response from TONI&GUY Solihull

Thanks Kerryanne. I will get your feedback passed on, we look forward to seeing you next time.

Haircut...?

Loretta Paterson
29th Sep 2020
Team Member: Nicola
4.5

Always cheerful and polite and safe

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Response from TONI&GUY Solihull

Hi Loretta, thank you for the review

Hope to see you soon!

Another good cut

Chris Reynolds
29th Sep 2020
Team Member: Poppie
5.0
Appointment verified by SALONGENIUS Software

Great job, even makes you feel good when your stylist says looks really nice, leaving you feeling really good about yourself.

More expensive than my normal hair salon, however will keep coming as the brilliant job Poppie has done the past couple of times.

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Response from TONI&GUY Solihull

Hi Chris,

thank you for leaving us a review, poppie will be delighted to hear the feedback and we hope to see you again in the near future!

Very Pleased

Patricia Brown
28th Sep 2020
Team Member: Daniel
5.0
Appointment verified by SALONGENIUS Software

Dan spent time discussing my hairstyle and recommended how I should have it cut. Very happy with outcome.

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Response from TONI&GUY Solihull

Hi Patricia,

Dan will be so happy to hear your happy with your cut! the message will be passed over and we all hope to see you in the salon again soon!

Fancied a change!

Roisin mccormick
28th Sep 2020
Team Member: Kayley
5.0
Appointment verified by SALONGENIUS Software

Fancied a change and was so bored and over my hair colour that was looking dull. Fancied a refresh and to attempt some baleage - met Kayley on a consult and felt reassured in her expertise! Had it done today and I’m so happy...I let kayley have control and trusted her and it’s amazing! So so happy with it! I’ll be back! Thank you!

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Response from TONI&GUY Solihull

Hi Roisin,
Thats wonderful news, it will be passed over to Kayley as she will be proud and very happy to hear!
we hope to see you again soon!

Colour and cut

Anonymous
28th Sep 2020
5.0

This is my second visit to Toni and Guy. I had Nicola and Andria for my colour and cut both times. The ladies were extremely professional, experienced and the best I had in many years.

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Response from TONI&GUY Solihull

Thank you for the review,

the comments will be passed over to Andria as she will be very happy to hear,

We hope to see you soon

Colour

Sheena Ryait
26th Sep 2020
Team Member: Sinead
5.0
Appointment verified by SALONGENIUS Software

Sinead is an amazing colour technician- I always try to book in with her because she knows exactly how I like it.

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Response from TONI&GUY Solihull

Hi Sheena!
Thank you for leaving a review! we look forward to seeing you again soon and the comments will be passed over to Sinead!

Excellent as usual

Gill Bergonzi
24th Sep 2020
5.0

What can I say excellent every time

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Response from TONI&GUY Solihull

Hi Gill,
Thank you for leaving us a review! we are glad we maintain our high standards and always look forward to seeing you in the salon!

Horrible colour

Mouna
24th Sep 2020
2.0
Appointment verified by SALONGENIUS Software

I have wasted my day thinking I would go to the professionals to get a great colour.All I had was a mess ,different colours yellow purple blond .....manager didn’t even bother coming And asking, and I got charged full price for this Mess,didn’t even offer to fix the highlights and colour or even a discount.
Worst hairdresser place ever

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Fantastic experience

Sophie Lawless
23rd Sep 2020
5.0

I love Toni & Guy in Solihull. The staff are always so friendly and welcoming. They have embraced Covid precautions and kept any disruption to a minimum. Fabulous haircut, enjoyable experience and convenient opening hours. Well done T&G

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Response from TONI&GUY Solihull

Hi Sophie,

Thank you for taking the time to leave us such a nice review!

we look forward to your next appointment in the near future.