Pure Hair & Spa

I used PURE for the first time yesterday after spotting their cruelty free sign in the window. The receptionist was really helpful when I’d initially approached a few days before and all staff that I encountered were friendly. I’d booked in for a massage with Leanne who greeted me and put me at ease. The spa is really clean with earthy, relaxing decor. They really do provide you with an experience! The massage was great with lots of little touches that made it exceptional. I was impressed & prepaid for more as I left, bagging myself a little discount. Going back to see about eyelashes next!

Great salon lovely visit
Would definitely recommend

Just another lovely experience!! Birthday treat with some lashes… great results

Great job as always.

Great job as always.

Helen always takes time to listen to what her clients want. I’m really thrilled with the results today

A warm welcome on my first visit. Helen took time to understand what I wanted colourwise with my hair and the result is amazing! Very happy experience and would definitely recommend.

Love my hair, the colour is perfect and the cut is beautiful. I am an absolute pain when it comes to my hair, if it’s not right I feel awful.
Angela has the patients of a saint!
Angela is one of the very few hairdressers that can actually cut hair and is also extremely knowledgable about colour.
I would highly recommend the salon all the staff are lovely and It feels like an Oasis of calm. I always leave feeling totally pampered and relaxed.

Really please with my Gel nails. And the repair you managed on my broken nail, they all look good.

Lovely experience, hair feels great. I didn’t feel rushed and care and time was spent to establish exactly what I wanted ‘even though’ I didn’t know initially.
Wonderful experience, thumbs up!

Thanks everything thing was very very good

So happy with my mani and pedi! Genuinely the best one I’ve ever had. Leanne is so good at what she does. The colour and application are perfect and I felt completely pampered and looked after! Can’t wait to come again.

The most relaxing and thorough pedicure I have ever had, loved the hot towels and a perfect finish - summer ready feet and toes

As always Paula who is such a perfectionist has made my fingernails look fab. I wanted a bright pinky neon blue shade and she immediately knew what I had in my mind and chose a shellac colour which I absolutely like be. She’s so good and her massages are very relaxing. A really lovely person too.

Fantastic stylist, amazing colour transformation - thank you!

Very pleasant easy going manner, made certain about what I was asking for, made me feel relaxed and happy and am happy with results. I booked online and had asked for a re-style, as I wanted a few layers put in. Helen at the end said it wouldn’t be classed as a re-style, so only charged me for a cut. That was very kind.

First time I have ever had a pedicure and it was amazing. Paula was so attentive and really wanted to do a good job. She did an amazing job and even helped me out when I didnt bring flip flops. Will definately go back!

First time James has cut my hair and I’m really pleased with how it looks. Hubby keeps complimenting my hair ? thank you James x

I’ve just had another fantastic Hot Stone massage. It was just simply the best massage so far. Leanne makes you feel very comfortable and totally at ease. It’s relaxing from the minute you walk in. A nice foot cleanse to start and Leanne asked if there were any specific areas needing extra attention. The aromatic oils are all lovely, it’s hard to make a choice. Leanne is a fantastic therapist and the massage I received was first class and I would definitely recommend her. All areas are clean and tidy and very relaxing. All covid regulations are being adhered too. Can’t wait for my next massage.

Excellent service

Really nice atmosphere, friendly staff and felt at ease as haven’t been to a salon for 15 years! So was quite anxious but felt very welcome.

As always...great

Very patient and honest tutorial

Even with a damaged knee Max is the best ❤️

As usual I had a very pleasant visit to your Salon, a very courteous young lady (I think called Abbi )washed my hair and I asked Max for a different style and came home delighted,

Very professional and really friendly
Explained everything in detail and gave me tips for later

Max was in a great mood, I had a lovely massage. Max wanted me to go shorter than I did...I'm very happy with my cut and gets lots of comments about my hair

What a wonderful experience today was! From the superbly relaxing massage from
Amanda to the fabulous colour refresh and a bouncy style finish from Max it was a couple of hours of bliss and I feel like a new woman. Some gorgeous new products too which smell divine and work like a dream. Haven’t gone anywhere else in nearly 10 years - why would I?!! Thank you ??

Leanne was fantastic. This was my first pregnancy massage ever but she made me feel completely comfortable and extremely pampered. I left feeling 1000 times more relaxed than I walked in. Wonderful customer service and a wonderful treatment!

Leanne was brilliant thorough and listened to what I wanted x

James did my cut and blow dry yesterday, complete with a lovely shoulder massage. I was very well looked after and am very happy with the result! ?

I’ve been reluctant to do a review because Paula is so good I fear I’ll never get an appointment again! I’ve been looking for the perfect massage - I found it. Paula is lovely and always makes me feel comfortable and she’s an amazing masseuse. Genuinely leave feeling 2 foot taller and blissed out. She’s the real deal (and I can’t keep it to myself!)

Had a Tulsara 90 minute facial and loved every minute ...pure blissful relaxation

Brilliant experience as always. Nice to see your happy, smiling faces again!

Excellent service as always!

I was so pleased with my visit today. Hair cuts have always been a very stressful time for me since I’m so particular about what I like. But I went in for a restyle and James was SO helpful. I asked what he suggested I have done which would suit me and I wanted to go shorter. He made his suggestion and we went with it. The results I love! He made me feel really comfortable and took me through the process was a lovely experience ?

Max is a true professional. He is a charming funny 33 year old with a great knowledge of hairdressing and hair. He is full of ideas that he can put into practice with great skill and care.

Thankyou so much Angela for my beautiful new hair style
I have to say the perm you did was the nicest I have ever had (and I’ve had a few). Needless to say I will be back.

Absolutely fabulous stress relief massage with Paula, 10/10

Fantastic

Carron is always super professional, friendly and patient! I’m not one for knowing what I want, liking the hairdresser experience or liking the chitter chatter but Carron always makes my visit easy and interesting!

Helen has been slowly repairing my hair over the last 2 years and it’s never been healthier. Always honest & helpful with what to do next. Thanks Helen!

Brilliant service! My hair looks amazing, so pleased with it! Thank you ?

Really nice cut and service from James.

Wonderful experience. My daughter, Beth, has special needs and was very anxious but Leanne put her completely at ease, explained everything thoroughly and was very patient throughout.

Wonderful experience. My daughter, Beth, has special needs and was very anxious but Leanne put her completely at ease, explained everything thoroughly and was very patient throughout.

I'm very pleased with my highlights. James is a great hairdresser. He's very professional and knows what he is doing. The colours are lovey.

Fabulous treatments as always from Leanne, so much attention to detail and a great therapist. Coupled with her sunny personable disposition, always great to have treatments with her. Highly recommend.

After a failed haircut at a previous salon, I was quite anxious to get my hair cut again. Katie was not just accomodating but she also understood what I wanted and what I was going for. She gave me a result that was almost the same as the reference picture. I can't wait to return again and recommend this place to as many family and friends as I can.

First visit to Pure Salon in Sutton Coldfield today. Relaxed salon with exclusive and friendly feel.

Products smell amazing, hair colours are the best I’ve ever had and kind to your hair.

Great advice from Angela, would highly recommend, and will be returning soon.