Pure Hair & Spa

This was my first time at the Salon and I was greeted with absolute Kindness! Unfortunately I didn't get the Receptionists name but she was such a delight! She took me upstairs to the Beauty Salon bit as I was having Shellac Colour pedicure which was fab and already everyone's told me how nice my toes look! I had my pedi done by Paula who was a star in what she does thank you Paula, I will soon be coming again! Fabulous customer service skills xxx

Nice and relaxing appointment, Sash was very understanding of what style I wanted and delievered exceptionally.

I just love walking into the salon, the smells are amazing, the atmosphere calm, team are awesome..
Nothing is too much trouble, products are earth friendly and organic.
So so pleased with my colour x

Really excellent salon with talented professional staff

Excellent service, knowledgeable profession staff will definitely return

Left feeling wonderful

Great friendly staff, warm and welcoming. Max makes it a pleasure every time and always leave feeling better.

Lovely friendly staff, always made to feel welcome. Makes it a real treat having your hair cut and coloured - thanks to Max as always for making it so enjoyable!

I love coming in to Shear Success either for a trim or for my hi lights. I really do feel relaxed as soon as I enter with the lovely scent of the Aveda products. And the little massage with the lovely oils is gorgeous. Max always does a good job of thinning out my very thick curly hair.

I have been coming to Shear Success for over 3 years now and each time have received outstanding service. Their hairstylists are all very skilled and professional and extremely flexible in accommodating customers needs. What I really love about this salon is that it isn't just a haircut and a chat. They look after your total wellbeing and everything they do is geared to ensure you feel happier, more energized as well as looking fantastic when you walk out the door!

What a great experience much more than just a haircut!! ????

What a great experience much more than just a haircut!! ????

A lovely experience more than just having a haircut!!

Thanks to Laura for another fantastic hairdo :)). Always very good service and always pleased with the advice given and the result. See you soon!!

Always feel good when i visit this salon - luxury surroundings - really friendly staff - and my hair is treated so kindly and feels and looks lovely when i leave xx a real treat xx

I attended Shear Success for my first time yesterday. I was booked in with Max for a cut and blow dry. He was very attentive and showed great concern for my hair and the way I wished it cut. The whole experience was lovely as it had been a long day after a long difficult couple of months so to be looked after in such a caring way was the therapy I needed. We had a great rapport and the end result was a fabulous cut - I am so pleased. I will certainly re-book with Max when I need another cut. He promoted the salon so well and from the look of it I would certainly consider coming in for a spa treatment sometime.
Yvonne Currow

I really enjoy visiting shear success -it is a very classy salon with wonderful service from start to finish - highly recommended - happy customer every time

A great cut and blowdry by Katie, love the Aveda tea! Another lovely experience

My day was made when I went to shear success. I had a lovely cappachino followed by a mini relaxing massage. My hair was soon transformed and with the extra finish of curls I walked out feeling like I was ready for going somewhere special, but was only going on the school run. The experience was over too soon, with polite chit chat and been pampered throughout. It made the experience very pleasant.

I've been coming to Shear Success ever since I moved into the area ten years ago and I can't imagine I would ever go anywhere else now. I have never once had a bad experience here and I am always made to feel really welcome. Max is fab and is always really attentive. I love the Aveda products and Max always helps me choose the right products without being at all pushy with it. Highly recommend Shear Success!

This salon is exceptional for many reasons. I used to go to a reasonably priced salon that did decent hairdressing but nothing exceptional, with very little in the way of customer service or specialism.
I visited Shear Success when I wasn't happy with my colour at the other place. They sorted it out and I was delighted. I've since been back for top ups, and today - my first re-style.
The attention to detail and the service is impeccable. Head massage, comfy relaxiton chairs at the sink, wonderful products. My stylist Helen spends as much time as necessary to listen, explain what she's doing, and get it right. I seriously can't fault it.
All done in lovely surroundings, with excellent coffee and some nice little give-aways at the end. I am very, very happy that I found them!

Both my wife and I are very pleased with the service provided and the overall experience. First class as usual. Thoroughly recommended.

This was my first visit to Shear Success, when i entered the salon, i was greeted my a member of staff, asking if i wanted a drink while i waited a couple of minutes before my appointment. Max was my stylist, he was great, listened to me, offering advice etc.
I will definatly be returning to the Salon, Max also gave me advice on Aveda products, some of which i use, but some i had not heard of, but the advice was very informative, thanks very much, great Salon :).

What an amazing experience this morning, My daughter in law had booked a facial as a treat and ftom beginning to end I thoroughly enjoyed it! Paula makes you feel special and takes time to discuss what you need and also the fabulous products. Very impressive, relaxing surroundings and Paula is extremely good I will definately book further treatments they worked and my skin was firmer and felt lifted after...I am also going to book to have my hair cut and coloured the staff are happy and approachable. Jo Tamworth

I had my hair cut with Max on 08/03/16 it is possibly the nicest experience of having my hair cut I've ever had! From start to finish I was made to feel valued and welcome to ask any questions I had without anything being too much hassle for him. They give you a nice massage to start followed by in my case my colour being added, I sat for it to set and was given full attention throughout and everything that was being done explained fully and the benefits, it was rinsed and cut just perfectly before being straightened and styled. A fabulous 5* experience will be back!!

Highly recommended
2016-03-05 00:24:52
After my last appointment with Helen my friend commented on how nice my hair looked and that my hairdresser 'certainly knew how to cut and style'. A few days later a client who I hadn't seen for a while said how much she loved my 'new look'. Then yesterday the dental nurse greeted me with 'you've had your hair cut;it looks lovely' Confidence building doesn't get better than receiving unsolicited comments like these especially as I knew that I also had ' perfectly preened brows' created by Paula. Thank you both and all the very friendly, helpful staff. See you at the end of March.

Max is always welcoming and friendly along with being professional and a great hairdresser too! I would highly recommend Shear Success.

I love the friendly and professional service from Shear Success. It's always a real treat to be pampered whether in the hair salon or having a treatment. Highly recommended.

After my last appointment with Helen my friend commented on how nice my hair looked and that my hairdresser 'certainly knew how to cut and style'. A few days later a client who I hadn't seen for a while said how much she loved my 'new look'. Then yesterday the dental nurse greeted me with 'you've had your hair cut;it looks lovely' Confidence building doesn't get better than receiving unsolicited comments like these especially as I knew that I also had ' perfectly preened brows' created by Paula. Thank you both and all the very friendly, helpful staff. See you at the end of March.

Very professional. Friendly, helpful. Cannot praise highly enough. Will definitely return .

After having surgery for a hip replacement and being unable to visit my favourite salon for eight weeks.
It is always a joy to visit as the staff and atmosphere are lovely.
I was so exited to be having my hair done today by Max.
He is a wonderful stylist, who always makes me feel good and we have such a laugh.He is a so exuberant ,with a refreshing honesty and vibrancy about him.The salon definitely have found a diamond in Max.
I was given a lovely filter coffee whilst we chatted about what I wanted doing to my hair. Then a relaxing massage prior to the treatments.
When I left the salon, I felt rejuvenated, a new woman. My hair was beautiful , cut professionally, shining and curled."Absolutely Fabulous "
Thank you Max, see you in six weeks time.

I've been using Shear Success now for a number of years and have always used the same stylist, Laura Wolsey. The salon itself hosts a great environment, calming and relaxing. Coupled with Laura's excellent skills and her ability to relax her clients following a hectic week at work, I'd never go anywhere else.

Consultative service with great quality Aveda products.
The team at Shear Success are great and very welcoming.

This is the third time I have visited Shear Success and Helen has cut and coloured my hair. The staff are very friendly and I love the Aveda products. This time I brought a friend and she was also delighted with the visit.

Very friendly staff and delicious coffee! A bit shorter than told on the phone - told 1.5 hours and finished within the hour. Bit disappointed as was a birthday gift.

As always, great colour and cut with Katie. Lovely friendly service. Can't recommend highly enough.

Friendly service, Helen always makes me feel welcome. Helen gives a great head & shoulder massage, would always reccomend. Kally.

Excellent treatment and friendly staff.

I had a cut an blow dry with the gorgeous Max today. I couldn't afford my normal root tint, Max said I had touched up my own parting well, offered suggestions for my next visit. Lovely guy, great cut and finish!

Been coming to shear success now for years and each time I'm never disappointed. The staff are always friendly and attentive. I always come away feeling happy and relaxed.

Great customer service. Started with a relaxing neck/ shoulder massage with relaxing oils pre hair treatment. Whilst my colour was on I was treated to a complimentary hand & arm massage. The staff are lovely & treat the customers well. I wouldn't hesitate to recommend this salon & spa.

Have been attending this salon for several years now. I had an appointment today and was contacted early to say my stylist was off sick today. My heart sank as I really needed to get colour done. I needn't have worried though as I was offered 2 alternative stylists today when I thought I would have to be offered another day. Helen took over and I wasn't disappointed. Great cut and colour and great service. I did have to wait a bit for my cut but this wasn't too long considering I had been fitted in.

I couldn't fault how accommodating they were. Well done :))

Just returned from a Hollywood wax and I've got to say it was the best one I've ever had. I usually have sugaring at another salon but due to my beatician being off ill, I booked in at Shear Success after a recommendation. From the minute I walked in the door it was a faultless experience and I was to feel at home and relaxed. Painless, relaxing and efficient. Extremely pleased with the results and will be recommending to all! More expensive than my usual treatment but worth every penny.

Thanks Paula!

Just returned from a Hollywood wax and I've got to say it was the best one I've ever had. I usually have sugaring at another salon but due to my beatician being off ill, I booked in at Shear Success after a recommendation. From the minute I walked in the door it was a faultless experience and I was to feel at home and relaxed. Painless, relaxing and efficient. Extremely pleased with the results and will be recommending to all! More expensive than my usual treatment but worth every penny.

Thanks Paula!

Ryan did a really good job today of both my girls hair. He is really good with children

I visited the salon for the first time yesterday and I am very impressed. Max was so professional and extremely friendly. The salon is really beautiful and smelt so good. Every detail was high quality. My hair is a fantastic colour and was finished very well.

Excellent service, expert advice and lovely, relaxing atmosphere, the best salon in the Birmingham area.
And thanks Ryan for making me look and feel 10 years younger!! xxx

Paula was lovely, it was nice how she was chatty and nice to speak to.

I started coming to the salon after a couple of bad experience at different salons . So i waa quite nervous when i made my appointment. And I explained all of this on the phone so i went for my consultation. And i was pleased with what helen told me and i new it was all right because being a hairdresser myself its always hard . The atmosphere is always relaxing and friendly and i really do enjoy going . I love my cups of teas etc and you can really chill . And i love the wide range of products you can buy . And my hair is getting back to how it use to be .

I have been having my hair done at Shear a Success now for about 15 years and have never felt the need to wander elsewhere. The staff are wonderful and for around a year now I have been having my hair done by Ryan. Ryan began to do my hair before he was officially qualified and it was of an impressive standard then and has now gone from strength to strength. Amazing. I can't recommend him highly enough.
Jennie

Always a pleasure to come into the Shear Success salon. All of the staff make you feel welcome and that you are special. Helen my stylist is warm and with such a sunny disposition. She always listens to what I say and advises me and the end result is always perfect thank you Helen. The hospitality with drinks and snacks always welcome. All of the staff are well trained in all of the products. Lynne Linford