TONI&GUY East Grinstead

16, London Rd, East Grinstead, West Sussex, RH19 1AG

About us

TONI&GUY hairdressing East Grinstead was opened in 2005 by David Akroyd and quickly gained a loyal and dedicated following of clients.

Our award winning, friendly, polite and attentive East Grinstead hairdressing team has showcased their talents working at events such as London Fashion Week and the Clothes Show Live as well as winning Franchise Salon of the Year at the 2019 British Hairdressing Business Awards. We pride ourselves on delivering the highest standards of customer service in East Grinstead, creating stylish, easily maintained and wearable hair that makes you look and feel fantastic and will never make you feel like just another client.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 20:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 17:00
Sunday Closed

Reviews

4.89
553 verified reviews
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Great to be back.

Karin Knowles
14th Jun 2022
5.0
Appointment verified by Zenoti

Always a pleasure to see David and his lovely staff.

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Response from TONI&GUY East Grinstead

Thank you so much for your 5 star review Karin! We're so glad to have you back again now our lives all feel a bit more like normal. Love the candy floss pink hair :). See you again soon x

Fabulous as always

Petek Horton
9th Jun 2022
Team Member: Lauren
5.0
Appointment verified by Zenoti

Both Tyler & Lauren made me feel special as always. My colour and cut was perfect as it always is. Thanks you guys! Xx

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Response from TONI&GUY East Grinstead

Thank you so much for this wonderful 5 star review Petek. We always look forward to seeing you when we get to look after your gorgeous hair! See you soon x

FABULOUS, AS USUAL!

Joanna Roffey
7th Jun 2022
Team Member: David
5.0
Appointment verified by Zenoti

Always a great experience at this salon; always a fabulous haircut with David!

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Response from TONI&GUY East Grinstead

Thanks so much for this amazing 5 star review Joanna! We always love seeing you and look forward to seeing you again soon :)

Beautiful result

Angie
31st May 2022
Team Member: David
4.5
Appointment verified by Zenoti

Camilla stepped in and did a wonderful re colour and hi lights. A total transformation done with such care. David, well what can I say, the man is a star.

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Response from TONI&GUY East Grinstead

Thank you so much for your fantastic review Angela ? We love a last minute star quality transformation ? See you again soon

Perfect

Di Kovacs
28th May 2022
Team Member: Laura
5.0
Appointment verified by Zenoti

PERFECT AS EVER

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Response from TONI&GUY East Grinstead

Thanks for your PERFECT review Di ? How gorgeous. See you again soon!

Overheated

Stephen
26th May 2022
Team Member: Donna
4.5
Appointment verified by Zenoti

Good head massage and nice haircut once again - just a bit too long in the chair for me trapped inside the black tent ?

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Response from TONI&GUY East Grinstead

Thank you for this great review Stephen ? Glad you like your haircut! We hope air con will top of the next shopping list, it’ll certainly help us in the Summer months! ? Hope to see you soon!

Amazing colour

Jan
26th May 2022
Team Member: Jade
5.0
Appointment verified by Zenoti

Having been told at my local hairdresser that my hair would not take the colour that I wanted Jade used a colour that took years off. I was really delighted.

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Response from TONI&GUY East Grinstead

Jan thank you so much for this gorgeous review ❤️ Who doesn’t love losing a few years?! We hope Jade will see you again soon!

Hair Appointment

Melitta
25th May 2022
Team Member: Camilla
4.0
Appointment verified by Zenoti

Nightmare trying to rearrange an appointment… Had to visit salon in person !! As All directed by a central reservation centre… following comments are for in store only & reflect the East Grinstead salon only

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Response from TONI&GUY East Grinstead

Thank you for our great review and feedback Melitta ? We have now adjusted our phone lines so during salon open hours you can now come through to the salon phone to book (as long as there is someone available to answer!). Hope to see you again soon!

Thank you

Amanda Jones
24th May 2022
Team Member: Jade
5.0
Appointment verified by Zenoti

Thank you for another great colour ??

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Response from TONI&GUY East Grinstead

Ahh thank you for our wonderful 5 star review Amanda ❤️ See you again soon ?

Always Consistantly Good

Teresa Maynard
21st May 2022
Team Member: Camilla
5.0
Appointment verified by Zenoti

Had half head and between colour. Excellent results as always.

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Response from TONI&GUY East Grinstead

Thank you so much for our fantastic 5 star review Teresa! Loving the consistent excellence ? See you soon!

Hair do

Elizabeth Ashton
20th May 2022
Team Member: Tyler
4.0
Appointment verified by Zenoti

Very pleased with the colour and the styling. Price has jumped since last visit. That does not include the £30 you put on my credit card without my consent because I missed my appointment last week. Considering I have been a client there since the salon opened I thought that a bit harsh.

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Response from TONI&GUY East Grinstead

Thanks for your lovely 4⭐️review Elizabaeth, we’re so glad you love the result of your hair! Unfortunately, due to high rate of no shows and last minute cancellations we do charge a cancellation fee, as our team do lose pay in these situations. We try to accommodate as much as possible and hope you understand. We look forward to seeing you again soon!

Gorgeous hair

Joanna Hardwick
17th May 2022
Team Member: Laura
5.0
Appointment verified by Zenoti

Laura is a consummate professional. My hair looks fabulous when I leave. I honestly feel about 20 years younger.

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Response from TONI&GUY East Grinstead

Thank you for your fantastic review Joanna, Laura is a true pro and we're honoured you travel so far for us! We've never seen you looking anything less than gorgeous :) See you soon!

The Best

PK van der Merwe
16th May 2022
Team Member: David
5.0
Appointment verified by Zenoti

As ever, I walk away feeling “The Best!” Thank you soo much David x

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Response from TONI&GUY East Grinstead

You are The Best PK! Thank you for this wonderful 5 star review! xx

Colour

Julie Clark
15th May 2022
Team Member: Tyler
5.0
Appointment verified by Zenoti

Outstanding, as always! So happy once again…thank you Tyler! My little Magician.

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Response from TONI&GUY East Grinstead

Thank you so much for our fabulous 5 star review Julie! Thank you for always bringing as much magic with you as you get from our Tyler :). See you soon!

Just what was needed!

katen
15th May 2022
Team Member: Laura
5.0
Appointment verified by Zenoti

Laura always seems to understand exactly what you want and has a veru positive and knowledgeable manner

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Response from TONI&GUY East Grinstead

Thank you so much for our fantastic 5 star review! Laura sure is reliable when it comes to getting it right :) See you soon

Cut and dry

Susan Hellewell
10th May 2022
Team Member: David
5.0
Appointment verified by Zenoti

Great cut. Professional stylist

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Response from TONI&GUY East Grinstead

Susan, thanks for your 5 star review of your hair cut with David! Nothing beats a haircut that effortlessly falls into place and looks great too... Looking forward to seeing you again soon!

Amazing colourist

Trudy
8th May 2022
Team Member: Tyler
5.0
Appointment verified by Zenoti

Wow Tyler has once again transformed my hair

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Response from TONI&GUY East Grinstead

Thanks for your lovely review Trudy! Tyler does love a transformation, we hope your hair keeps wowing you :). see you soon

Cut and blow dry Tuesday 3rd May

Julia Chowaniec
4th May 2022
Team Member: Donna
5.0
Appointment verified by Zenoti

Had a great cut. I had found a style worn by crimecwriter Denise Mina which I.showed to Donna, she understood exactly what I was looking for and did a great job on my hair. When I came home my husband....took photos of it, he was so.impressed!! (That's never happened before, and I've had some good cuts!)

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Response from TONI&GUY East Grinstead

Julia thank you so much for this truly wonderful review! Clients often tell us that their husbands rarely notice a new look so this is an extraordinary result :) Enjoy looking fabulous with your new hair and we'll see you soon!

Best experience

Jane Crawford
1st May 2022
Team Member: Lauren
5.0
Appointment verified by Zenoti

Lauren always listens and I am so pleased with every cut. Received lots of positive comments on the cut again today- thank you Lauren?

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Response from TONI&GUY East Grinstead

Thanks for our lovely review Jane! Glad the haircut has been so well received :) Looking forward to seeing you again!

Amazing

Heather Watt
1st May 2022
Team Member: David
5.0
Appointment verified by Zenoti

Truly fabulous all round and marvellous results. Alchemy at its best. Thank you David and Tyler x.

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Response from TONI&GUY East Grinstead

Thank you for your marvellous 5 star review Heather! We always look forward to seeing you :) Glad you love the alchemy!

Haircut

Martin Benn
29th Apr 2022
Team Member: Laura
5.0
Appointment verified by Zenoti

Very pleased with my haircut. Always good

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Response from TONI&GUY East Grinstead

Thank you for your brilliant 5 star review Martin! See you again soon

Good service

Janice Westgate
23rd Apr 2022
Team Member: Camilla
5.0
Appointment verified by Zenoti

As usual everything was up to a excellent service. I have been coming 7 years and Camilla has been my stylist all of that time, Excellent stylist.

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Response from TONI&GUY East Grinstead

Thank you for your brilliant 5 star review Janice! Camilla is a superstar :). See you soon!

Good service

Janice Westgate
23rd Apr 2022
Team Member: Camilla
5.0
Appointment verified by Zenoti

As usual everything was up to a excellent service. I have been coming 7 years and Camilla has been my stylist all of that time, Excellent stylist.

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Response from TONI&GUY East Grinstead

Thank you for your fantastic 5 star review Janice! Camilla really is a superstar :) See you soon

Fabulous Ty!

Petek Horton
14th Apr 2022
Team Member: Tyler
5.0
Appointment verified by Zenoti

What an absolute superstar! Tyler never disappoints and always listens to my requirements. I left yesterday feeling super happy with my colour. Highly recommend this salon as all staff are highly trained and brilliant.

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Response from TONI&GUY East Grinstead

Thank you for your gorgeous review Petek! Look forward to seeing you again soon :)

Great to be back.

Karin Knowles
13th Apr 2022
Team Member: David
5.0
Appointment verified by Zenoti

Love the man to pieces.
I have waited two years to see him.
I trust no other.

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Response from TONI&GUY East Grinstead

Thank you so much for your fantastic 5* review of TONI&GUY East Grinstead Karin! See you next time :)

Hair colour

Linda Strbac
10th Apr 2022
Team Member: Tyler
5.0
Appointment verified by Zenoti

Tyler is amazing. I love my colour and was stopped by a lady recently when shopping she wanted to tell me that she loved my hair I also love having a good old giggle with Tyler which is a plus ?

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Response from TONI&GUY East Grinstead

Thank you so much for your fantastic 5* review of TONI&GUY East Grinstead Linda. See you soon :)

⭐️ ⭐️⭐️⭐️⭐️

Diana Kovacs
8th Apr 2022
Team Member: Laura
4.5
Appointment verified by Zenoti

Love Love & Love what Laura does to my hair . Never been disappointed ?‍♀️⭐️⭐️

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Response from TONI&GUY East Grinstead

Thank you so much for your lovely review of TONI&GUY East Grinstead Diana. Always a pleasure to have you in the salon with us, see you next time :)

Wonderful as always

Jaquie
5th Apr 2022
Team Member: David
5.0
Appointment verified by Zenoti

Popped in for a fringe trim and to decide on next hair cut as always David gave to best advise x

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Response from TONI&GUY East Grinstead

Thank you very much for your review of TONI&GUY East Grinstead Jaquie, see you next time :)

Toni & Guy East Grinstead

Melitta Mcblane
2nd Apr 2022
Team Member: Camilla
4.0
Appointment verified by Zenoti

Always super fantastic

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Response from TONI&GUY East Grinstead

Thank you very much for your review of TONI&GUY East Grinstead Melitta, see you next time :)

Busy busy busy

Steve
2nd Apr 2022
Team Member: Donna
4.0
Appointment verified by Zenoti

Always feel well looked after since Donna started doing my hair

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Response from TONI&GUY East Grinstead

Thank you so much for your review of TONI&GUY East Grinstead Steve, see you next time :)

Always a pleasure

Nichola
30th Mar 2022
Team Member: David
5.0
Appointment verified by Zenoti

My usual visit to see David, quality cut and loving the Wella conditioners to give me a colour lift, got to love the chatter too x

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Response from TONI&GUY East Grinstead

Thank you so much for your 5* review of TONI&GUY East Grinstead Nichola. Always a pleasure, see you soon :)

Outstanding

Elizabeth Bown
25th Mar 2022
Team Member: Lauren
5.0

Excellent service and fantastic haircut

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Response from TONI&GUY East Grinstead

Thank you so much for your 5* review of TONI&GUY East Grinstead Elizabeth! See you next time :)

Thank you!!!

Zoe
18th Mar 2022
Team Member: David
5.0
Appointment verified by Zenoti

As always a huge thank you to David and Tyler. I can’t recommend them highly enough. This is a lovely salon where I always feel looked after.

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Response from TONI&GUY East Grinstead

Thank you so much for your lovely 5* review of the team here at TONI&GUY East Grinstead Zoe! See you next time :)

Stylist David

Mrs June Price
12th Mar 2022
Team Member: David
5.0
Appointment verified by Zenoti

Excellent service. Good advice regarding style and colouring

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Response from TONI&GUY East Grinstead

Thank you so much for your great review of the team here at TONI&GUY East Grinstead June! See you next time :)

Wonderful

Carole
11th Mar 2022
Team Member: David
5.0
Appointment verified by Zenoti

Fantastic hair experience. Really love my new hair cut. Thank you.

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Response from TONI&GUY East Grinstead

Thank you so much for your lovely review of the team here at TONI&GUY East Grinstead Carole! See you next time :)

Friendly AND professional

Anne Marriner
10th Mar 2022
Team Member: David
5.0
Appointment verified by Zenoti

All of the staff at Toni and Guy in East Grinstead are always so helpful and polite. David understood my requirements and my hair's idiosyncrasies immediately as soon as he met me...some years ago now. If you can afford a top stylist then I have never found better than David.

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Response from TONI&GUY East Grinstead

Thank you so much for your fantastic 5* review of the team here at TONI&GUY East Grinstead Anne! Always a pleasure, see you next time :)

Fab hair

Joanna Hardwick
8th Mar 2022
Team Member: Laura
5.0
Appointment verified by Zenoti

As always Laura does an amazing job and I return home to London with great looking hair! I won’t go to anyone else.

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Response from TONI&GUY East Grinstead

Thank you so much for your lovely review of the team here at TONI&GUY East Grinstead Joanna! See you next time :)

Fab hair

Joanna Hardwick
8th Mar 2022
Team Member: Laura
5.0
Appointment verified by Zenoti

As always Laura does an amazing job and I return home to London with great looking hair! I won’t go to anyone else.

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Response from TONI&GUY East Grinstead

Thank you so much for your lovely review of the team here at TONI&GUY East Grinstead Joanna! See you next time :)

Fab hair

Amanda Jones
8th Mar 2022
Team Member: Jade
5.0
Appointment verified by Zenoti

Thanks Jade for the beautiful colour today

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Response from TONI&GUY East Grinstead

Thank you so much for your 5* review of TONI&GUY East Grinstead Amanda! Always a pleasure to have you in the salon, see you next time :)

Cut and blow dry

Lorraine
3rd Mar 2022
Team Member: David
5.0
Appointment verified by Zenoti

I’ve been to a number of Toni and Guy salons over many preceding years, this one is easily the best. There’s a very friendly and welcoming atmosphere and the staff are all very polite and helpful. I’m always happy with the service I receive.

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Response from TONI&GUY East Grinstead

Thank you so much for your lovely 5* review of TONI&GUY East Grinstead Lorraine! Always a pleasure, see you next time :)

Getting a spring Pampering.

Louise
1st Mar 2022
Team Member: David
5.0
Appointment verified by Zenoti

It is always a treat to be pampered at the salon. The staff are always welcoming, The Salon is spotless and hygienic so no worries about catching unwanted germs, customers and staff wear masks, All staff listen to their clients wishes and are ready to advise and make sure they leave with a smile on their face and a spring in their step.

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Response from TONI&GUY East Grinstead

Thank you so much for your fantastic 5* review of the team here at TONI&GUY East Grinstead Louise! We are so pleased you enjoyed your experience with us, see you next time :)

Happy ? Customer

Maureen Boyland
27th Feb 2022
Team Member: David
5.0
Appointment verified by Zenoti

As always David has created a transformational hairstyle

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Response from TONI&GUY East Grinstead

Thank you so much for your 5* review of TONI&GUY East Grinstead Maureen! See you next time :)

If You Want To Feel Amazing ……..

Lynne Fuller
14th Feb 2022
Team Member: Lauren
5.0
Appointment verified by Zenoti

If you want to feel amazing, go here and see Lauren! Lauren has cut and styled my hair loads of times and the end result is always brilliant! The advice you get is always helpful and Lauren will keep you right with what will and won’t suit you!
I’ve never had a bad haircut here and would recommend to anyone!

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Response from TONI&GUY East Grinstead

Thank you so much for your fantastic 5* review of the team here at TONI&GUY East Grinstead Lynne! See you next time :)

Excellent, as always

James Campbell
13th Feb 2022
Team Member: David
5.0
Appointment verified by Zenoti

I’ve had my hair cut here for years, by a range of stylists and I’ve always been happy with it. The salon is a relaxed and pleasant place to be, and the staff are friendly and extremely good at what they do.

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Response from TONI&GUY East Grinstead

Thank you so much for your fantastic 5* review of the team here at TONI&GUY East Grinstead James! We are so pleased you enjoyed your experience with us, see you next time :)

Well done again Tony & Guy

Janice Westgate
11th Feb 2022
Team Member: Camilla
5.0
Appointment verified by Zenoti

Very good service as always

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Response from TONI&GUY East Grinstead

Thank you so much for your 5* review of the team here at TONI&GUY East Grinstead Janice! See you next time :)

de Havas

Nickie
11th Feb 2022
Team Member: Jade
5.0
Appointment verified by Zenoti

I have been a client of Jade since she was an apprentice. Jade is very creative and her advice is sound. A lovely person too. Very talented. David and the rest of the staff are always welcoming and friendly. Nothing is too much trouble.

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Response from TONI&GUY East Grinstead

Thank you so much for your lovely 5* review of the team here at TONI&GUY East Grinstead Nickie! Always a pleasure to have you in the salon, see you next time :)

A MIRACLE

Khloe
11th Feb 2022
Team Member: Tyler
5.0
Appointment verified by Zenoti

I came in really sad and unhappy with my hair that I decided to my my self (DON’T). Anyways with the magic of Tyler literally a miracle maker… he fixed my hair and it looks beautiful! ? if I could rate higher stars… I would!

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Response from TONI&GUY East Grinstead

Thank you so much for your fantastic 5* review of the team here at TONI&GUY East Grinstead Khloe! Always a pleasure to have you in the salon, we look forward to next time :)

Colour

Jane Djanogly
10th Feb 2022
Team Member: Tyler
5.0
Appointment verified by Zenoti

Great service. Very professional

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Response from TONI&GUY East Grinstead

Thank you so much for your 5* review of TONI&GUY East Grinstead Jane! See you next time :)

Excellent!

Gill
9th Feb 2022
Team Member: Lauren
5.0
Appointment verified by Zenoti

Great cut - thank you!

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Response from TONI&GUY East Grinstead

Thank you so much for your 5* review of TONI&GUY East Grinstead Gill! See you next time :)

Awful haircut

Encarni
16th Jan 2022
2.0
Appointment verified by Zenoti

My impression was she doesn't how to do her job, I couldn't see any changes in my hair, I am really disappointed. I won't back ever again.

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Response from TONI&GUY East Grinstead

Hi, thanks for the honest review of your experience with us at TONI&GUY East Grinstead. We have a highly trained team that have all qualified under the watchful eyes of the TONI&GUY International Artistic Team so would like to assure you that their skills and education are of paramount importance. Donna has many satisfied regular clients who are always thrilled with her work. We’re sorry that your experience didn’t meet expectations, and communication during the appointment wasn’t enough to deliver on this occasion. Best wishes, TONI&GUY East Grinstead