Concepts Beauty & Aesthetics

Thankyou so much for making my experience at Concept enjoyable, all the girls are lovely especially Andrea! very professional and have become friends over the years I have been coming, wishing you all the very best Lea Walker

Excellent, heart broken concept beauty closing,. Staff superb, Andrea's kindness exceptional will really really miss her. ALL THE BEST TO YOU ALL ESPECIALLY ANDREA ❤️ 🙌 😘

Very relaxing, & enjoyable experience

Efficient caring service

Thanks Selina great job as usual 🥰❤️

I arrived at the salon at the scheduled appointment time, I was booked in for a 70 min full body massage.
The therapist hardly spoke a single word from the point I arrived and throughout the duration of the appointment. I asked to use the toilet, when I flushed the toilet the whole floor was flooding due to water leaking from behind the toilet, I quickly came out to tell the therapist but she was no where to be seen. When she finally appeared again I advised her of the leak, by this point the leak had nearly reached the outside of the shower area and into the salon.
No apology was made and she proceeded with my treatment.
After she started I could hear sounds coming from the toilet area of women chatting / cleaning the leak.
I’m absolutely disgusted by the service I have received and to make things worse I can confirm the treatment was not for 70 minutes.

It was a brilliant experience...lady are really lovely all the best hope to see you lady's soon xx

Booked a hot stone massage but was only given a Swedish massage. Was supposed to last 1 hour. I was in and out of the salon in 40 minutes. Very poor value for money.

Another excellent waxing session with Miranda!

Excellent service. Thorough pedicure. Lovely and relaxing. Great outcome

A really lovely relaxing experience. Miranda was very professional yet very friendly. I came away feeling 100% happy.

Lovely experience, so relaxing. Andrea was so good as always, all staff who have I have seen over the years much thanks 😊 Franca, Miranda etc

This was the first time I have had a massage and I was a little anxious. I was made to feel at ease throughout and at every stage, it was explained to me what was going to happen. The environment was super; very relaxing and I was not rushed to leave. It felt very indulgent and I loved it.

Selina you are a star 🌟 xx

Always enjoy my time at Concepts and Andrea is so pleasant and thorough

I so enjoyed my appointment this morning . I am abut self conscious about my feet and usually only go for a pedicure when I am going on holiday . After today I am definitely going to go more often . I felt relaxed and at my ease with Miranda . My feet feel marvellous now . I am holiday ready and feel pampered . Thankyou

Brilliant as usual

Lovely as usual

Lovely! From the warm welcome at reception through to my treatment. Very relaxing, thank you! X

Sorry I didn’t get the ladies name but the massage was amazing. I left feeling so relaxed.
I have had massages before and always feel the service is so personal and professional.

Lovely relaxing pedicure. Miranda is absolutely lovely. Wish I could have sat down for longer.

The manicure in itself was fantastic, she spent loads of time doing my cuticles and filing my nails down. However, they have a small selection of OPI colours and do not paint from the nail bed making them look outgrown in a matter of days after the manicure. When spending large amounts of money on a manicure I’d expect it to last longer.

Maria was excellent as usual but I couldn’t find her name in the drop down list.

Andrea has the ability to make you feel instantly at ease and reads the client brilliantly. The Hero massage is such a treat and I would highly recommend this. Perfect and total blissful experience!

I've just had my eyelashes tinted, as Ive had them done lots of times before but unfortunately I was really disappointed this time. It was stinging abit so the lady removed it but when I've got home and looked in the mirror it doesn't even look like I've had them done this time. And still paid the amount. So abit disappointed this time. Which is ashame. Was in and out within 10mins.

She was very good and my feet looked and felt great

Thanks Selina fantastic as usual 🥰

Was excellent experience and lovely helpful lady

Lovely

Brilliant as always.

Beautiful salon , calm atmosphere , friendly and knowledgable staff . Had a first class pedicure with Andrea today . Toes are now party ready ! .
Thanks also to receptionist Lorraine

She put me at ease straight away and kept talking to me and my sister thoughout our appointments which was greatly appreciated. She kept checking I was okay as it was my first brazilian wax which was very thoughtful. She was so lovely and the whole experience was amazing. My brows looks so nice too! Even put more tint on to get my desired look.

Selena gave me an outstanding full-body massage. I just melted in her skillful, gentle hands. The treatment left me feeling divinely relaxed, revived and rejuvenated. I have already booked my next massage with Selena and can't wait for it. Thank you so much, Selena. 💗

Thanks Selina you always do an amazing job xx

Great service. I called into the salon on the off chance but there was no appointment available. The great receptionist took my number , said she would let me know if a cancellation happened. A short while later I got a call and I was given an appointment . Great service from both Andrea and the receptionist.

I recently had the privilege of revisiting Concepts Beaty and meeting Anna who provided me with a fantastic full well-being massage. Anna was friendly, totally professional and obviously very experienced in her very skilled profession . I left my appointment feeling totally relaxed and revitalised and will not hesitate in rebooking my next session with her very soon. Thank you very much.

Very good experience having my eyebrows done. Andrea is very friendly and pleasant.
All the staff are very friendly.

Selena is fabulous. She is friendly, helpful and very professional

Had a fantastic experience today with Miranda. Excellent facial and massage. Will definitely book with her again.

Anna was fantastic. She was very informative in her consultation and I felt at ease with her. Her service was brilliant.

Every treatment I've had at Concepts has been great, I usually go to Andrea who is excellent and really friendly

My daughter came to Concepts today for her ears pierced. She’s 10. She was quite nervous but as soon as we arrived Sue made us feel so welcome and Andrea’s calm and warm nature made the whole experience really lovely. A huge thank you from us. It was such a great experience…

Brilliant treatment by Andrea , a lovely lady with a lot of experience .
Would recommend Concepts , the staff are friendly and it’s a beautiful salon .

Lovely relaxing as always x

Always a lovely experience

I had a voucher to use which had been bought as a present but will definitely be returning in future. Good service, lovely staff and a great manicure.

Lovely as usual

Lovely as usual

Selena did a great job! She made me feel completely at ease and asked me how my felt and whether I was happy.

Absolutely brilliant. Lovely pleasant young lady who did a first class job. Thank you.