Concepts Beauty & Aesthetics

Charlotte is always really friendly and my nails look beautiful.

I have been visiting Concepts for quite a few years now, and I always have the Espa Hero Back Face & Scalp treatment, and always with Miranda. It’s one and a half hours of total bliss, with a really lovely therapist who totally knows how to make it the best experience.

It was wonderful. I would highly recomend. My skin feels fabulous.

Another lovely session at Concepts

Yesterday, I had a full manicure/ french polish with Charlotte. Once again, I was 100% happy with the final result. Charlotte is a perfectionist who clearly pays close attention to detail in her work as well as having a professional, friendly approach. Thank you; looking forward to my next visit.

Fabulous treatment, quick, very little discomfort and perfect results.

Was fabulous

Franca is one of the best therapists that I met. I love to take care of my skin since was a teenager. My goal is to keep healthy my biggest organ: the skin. And Franca:, with all her knowledge, knows exactly what I need. Her advices are always treasured.

Great treatment, felt Covid safe. Thank you Franca x

Look forward to my monthly trip to see Laura who always makes me feel very welcome and comfortable. Laura always goes above and beyond to make sure I have a great experience.

Wonderful therapy throughout

Always have a lovely time with Andrea

Miranda was absolutely fabulous! I had tired skin and some acne rosacea - the facial she did was really amazing, my skin looks so much better and it was lovely to chat with her during the treatment - a real treat :-)

Thankyou so much for a much needed back massage today.

Walking on air! Thanks Laura, as always.

Miranda is absolutely fabulous, she’s very professional and is 5 star all the way! She’s a credit to the salon xx

Miranda is always well presented and is a great laugh and she does the most amazing tint and wax thanks again

One of the best massages I’ve ever had followed by a relaxing massage! Laura knew exactly where my tension was, left feeling fantastic thank you

Excellent friendly treatment

Miranda always makes me feel at ease, even with the most intimate waxing poses!!

It's a while since I've been to concepts due to the lockdown, but you're always welcomed like an old friend.
Miranda, as always, was brilliant, she has a way of just putting you at ease and it's always great to chat during the treatment.
Today especially, Miranda was extra brilliant, constantly checking that I was okay.
If you're thinking of booking some treatments here, I wouldn't hesitate, and if you can, ask for Miranda

As always Nikki has done a fabulous job my little bit of luxury on a saturday

Excellent treatment and service

Absolutely wonderful, worked on a few knots a d then pure relaxation- thank you

Always a great experience!

It was relaxing, soothing and an overall lovely experience. Andrea is very knowledgeable and friendly.

I booked a Swedish massage with Selena and it was such a relaxing and much needed hour. Selena was really friendly and professional. The massage itself was lovely, just the right pressure and I felt totally refreshed afterwards. Will definitely be booking another one in the future! Would 100% recommend Selena

Charlotte was lovely and made me feel very welcome and comfortable from the moment I stepped in. She was very knowledgeable in her work and have made lots of advice on how to care for my brows and even went out her way to show me how to get the best from the products I have. It was a lovely experience and I am looking forward to my next appointment. The lady on reception was also very warm and inviting and a lovely lady to chat to.

Great service, Franca is so attentive, really enjoyed the treatment, think I’ll be back every week :)

Brilliant treatment - was very comfortable and Charlotte spoke through the steps of the treatment . She also have advice for aftercare too.

A fantastic massage and just what I needed! Selena put me at ease and I really really enjoyed it. Will definitely book again!

Great facial and service as always, thank you!

Excellent, just what I needed. Therapist warm, welcoming and professional she explained process thoroughly . Added bonus massage chair !

Lovely massage & felt so relaxed afterwards
Thankyou Andrea

I arrived to my appointment an hour early by mistake but a lovely therapist picked me up and took care of the appointment I had. Charlotte was so kind and lovely.

Had a lovely, relaxing manicure and french polish this morning. Charlotte was very professional and a real perfectionist- loved the result. Felt very pampered indeed. Thank you.

A lovely treatment and can see the difference.Miranda informative.

Never had a french shellac nails before but absolutely love them . Sianne did a brilliant job. Will certainly be having them again. Thank you x

Didn't make a difference. My massage was too light for my body & my sister in law's massage was too hard for her. Wasn't as it is described. I for one- didn't have a Swedish massage, that was some random oil rubbing - to be quite frank, my husband does better massages at home.

I had a great Shellac file and polish this morning. Miranda managed to make my very uneven nails look party ready while having a pleasant conversation. Thank you!

Beautiful nails again by the lovely Sianne. Top class service as always and the chance of a little bit of me time in the friendly and welcoming Concepts salon.

Excellent as always. Great attention to detail. Thanks

Excellent, friendly and professional as usual!

Great experience thanks. As pain free as a wax can be! Care and attention. Friendly service. Will be back.

I was booked in for shellac nails & had no idea what colour to choose. Nikki gave me a selection of colours that matched my skin tone & came up with a lovely combination; as well as shaping my nails & providing aftercare advice. Stunning result

Always made to feel special when I come to Concepts. Andrea is so friendly and kind.

Brilliant treatment. Therapist really focused on problem zones such as puffy feet and ankles. Massage pressure just right. Great that arms, hands, back and head got plenty of attention too - really was 'full body'. Loved the hot towels to help relieve tension. Very relaxing treatment room in a classy premises. Would happily pay more for even longer as I really felt this experience did me a great deal of good in many ways.

Professional and friendly as expected

Laura exceeded all expectations on my first visit to the place!
She listened, has excellent skills, is very friendly, confident and personable!
Can’t wait to go back!

As always, a really nice and totally professional experience. Thank you.