The Bespoke Hair Company

77 Church Street, Great Malvern, Worcestershire, WR14 2AE

About us

The Bespoke Hair Company is located on Church Street in the heart of Great Malvern. When our guests step in to our salon for the first time, their usual reaction is, “wow – what a great hair salon!”. Why not call in for a FREE, no obligation consultation and see for yourself what the talented team at The Bespoke Hair Company can do for you.

We welcome all our guests into our friendly and professional salon with it’s relaxed, light & airy atmosphere for you to receive a luxurious treatment and to escape for a little bit of time for yourself.
Our focus is extensively on ensuring that all of our clients feel special and instantly at ease.

Read more...

Opening hours

Monday 09:00 - 05:30
Tuesday 09:00 - 17:30
Wednesday 09:00 - 19:30
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 16:00
Sunday Closed

Reviews

4.94
137 verified reviews
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Filter by rating

Wash/blow-dry.

Monica Walker
1st Dec 2024
Team Member: Sophie
5.0
Appointment verified by salonspy

I was very pleased with the whole experience. People complimented me on my hair it looked very professional. I will visit definately visit again. Thankyou.

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Fabulous

Anonymous
17th Nov 2024
5.0

I didn’t have an appointment but they helped me straight away. So friendly and kind

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Amazing experience

Belle boaa
13th Nov 2024
Team Member: Kate
5.0
Appointment verified by salonspy

Kate was extremely professional from start to finish. Made my hair dream come true. 3 reference pics sent over and discussed all 3 to create the final style. Absolutely stunning salon. All the stylists I engaged with were extremely friendly and helpful. Especially respectful and understanding of my additional "quirks" from my adhd. So grateful for that. Could not recommend more. Definitely a "re style" queen! Coffee was amazing too!

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Response from The Bespoke Hair Company

Dear Belle boaa,

Thank you so much for taking the time to leave us such a kind and positive review. We are delighted to hear that Kate was able to bring your hair dream to life and that you had a wonderful experience at our salon. We strive to provide a friendly and professional atmosphere for all of our clients, and it warms our hearts to hear that you felt comfortable and respected by all of our stylists. We pride ourselves on our attention to detail and our ability to create styles that our clients truly love. We hope to see you again soon and thank you for choosing our salon.

Best regards,
The team at The Bespoke Hair Company

Fabulous

Debbie Brown
11th Nov 2024
5.0
Appointment verified by salonspy

My first visit to Bespoke. I was a walk in customer. I think the lady's name was GG. She did a fabulous job on my hair. She was absolutely lovely and I left feeling a 100 times better about myself than when I walked in. My hair feels alive again. Thank you so much. I was only visiting Great Malvern but if I return to the area I will 100% book to see you guys again. Lovely salon, great products, superb staff. The lady on reception was also really kind and helpful. All round fabulous experience.

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Response from The Bespoke Hair Company

Dear Debbie Brown,

Thank you for taking the time to leave such a kind review about your recent visit to The Bespoke Hair Company. We are thrilled to hear that GG provided you with a fabulous hair experience and left you feeling 100 times better about yourself. We will make sure to pass along your compliments to her and the rest of our team.

At The Bespoke Hair Company, we strive to create a lovely salon atmosphere, provide great products, and have a superb staff to ensure all of our clients have a fabulous experience. We are glad to hear that our receptionist was also kind and helpful during your visit.

We look forward to welcoming you back to our salon in the future, should you find yourself in the Great Malvern area again. Thank you once again for choosing The Bespoke Hair Company.

Best,
The Bespoke Hair Company team

Nice experience

Cheryl
9th Nov 2024
Team Member: Sophie
5.0
Appointment verified by salonspy

Efficient booking, friendly service and nice massage

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Response from The Bespoke Hair Company

Hi Cheryl,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had an efficient booking experience and that our team provided friendly service during your visit. We pride ourselves on creating a welcoming and comfortable environment for our clients.

We're also happy to hear that you enjoyed the massage during your appointment. We strive to provide a relaxing and rejuvenating experience for all of our clients.

We appreciate your feedback and look forward to seeing you again soon.

Best regards,
The Team at The Bespoke Hair Company

Great experience

Tracy Winter
2nd Nov 2024
Team Member: Sophie
5.0
Appointment verified by salonspy

A big thank you to Sophie for tackling my granddaughter's curls and teaching her how to manage her hair better now she’s heading into her teens. She thoroughly enjoyed the whole experience!!

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Response from The Bespoke Hair Company

Hi Tracy, thank you so much for leaving us such a lovely review! We are delighted to hear that Sophie did a great job with your granddaughter's curls and that she enjoyed her experience with us. It's always our goal to not only provide excellent hair services but also to educate our clients on how to properly care for their hair. We hope your granddaughter is feeling more confident and ready to take on her teenage years with her beautiful curls. Thank you for choosing our salon for her hair needs. We look forward to welcoming you both back soon! Warm regards, The Team at The Bespoke Hair Company.

Best Colour and Cut I have had

Tracy
31st Oct 2024
Team Member: Kate
5.0

🌟🌟🌟🌟🌟 colour and cut today with Kate
Lovely salon . My first colour and cut with this salon highly recommend

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Response from The Bespoke Hair Company

Dear Tracy,

Thank you so much for leaving us such a lovely review! We are thrilled to hear that you enjoyed your recent visit with us and that you would highly recommend our salon.

We are so lucky to have Kate as part of our team, and we are so glad that you appreciated her skills for both colouring and cutting. We will be sure to let her know how much you enjoyed your experience.

We can't wait to see you again for your next appointment and continue providing you with top-notch services. Thank you again for your kind words, and we hope to see you soon!

Warmest regards,

The team at The Bespoke Hair Company

First visit

Denise
30th Oct 2024
Team Member: Chloe
5.0
Appointment verified by salonspy

First visit to this salon and I was very impressed. Making the appointment online was easy.
Chloe took the time to ask me what I wanted and at each stage . I was very pleased with my cut and will defininately be making regular appointments with Chloe/salon in the future.

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Response from The Bespoke Hair Company

Hi Denise,

We are thrilled to hear that you had a positive experience during your first visit to our salon. It's great to know that booking your appointment online was easy for you.

We will make sure to pass along your praises to Chloe, as she always strives to make sure her clients are completely satisfied with their haircuts. We're glad that she took the time to listen to your preferences and deliver the perfect cut for you.

Thank you for choosing our salon, and we look forward to seeing you again for your future appointments with us.

Best,
The team at The Bespoke Hair Company

First visit

Michaela
23rd Oct 2024
Team Member: Sophie
5.0
Appointment verified by salonspy

This was my first visit to the salon and was given a warm welcome.
Sophie listened to me and put me at ease. I had a great hair cut and would definitely return.

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Response from The Bespoke Hair Company

Hi Michaela!

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience during your first visit to our salon. Sophie is an amazing stylist and we are glad she was able to make you feel comfortable and listen to your hair goals. We are even happier that you are considering coming back to our salon for your next haircut. We can't wait to see you again and give you another great hair experience.

Take care,
The team at The Bespoke Hair Company

Wedding guest hair!

Charlotte
15th Oct 2024
Team Member: Chloe
5.0
Appointment verified by salonspy

Chloe did a great job of styling my hair for wedding. She took time to check what I would like, did a great job and made it a very relaxed, chilled experience. Really easy to get to and very convenient being able to book online last minute. Thank you!

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Response from The Bespoke Hair Company

Hi Charlotte,

Thank you for taking the time to leave such a lovely review. We're thrilled to hear that Chloe did a great job styling your hair for your wedding. We pride ourselves on creating a relaxed and chilled experience for our clients, so we're glad that's exactly what you experienced. We're also happy to hear that our online booking system was convenient for you.

We hope to have the opportunity to style your hair again in the future.

Best, The Bespoke Hair Company team.

Curly revival!

Carolyn
15th Oct 2024
Team Member: Sophie
5.0
Appointment verified by salonspy

Excellent cut, wonderful service, definitely recommend this salon and Sophie is amazing!

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Response from The Bespoke Hair Company

Hi Carolyn,

Thank you so much for taking the time to write this lovely review! We are thrilled to hear that you had an excellent experience at our salon. It means a lot to us that you would recommend us to others.

We are also happy to hear that Sophie provided you with wonderful service and she truly is amazing! We will be sure to pass along your kind words to her.

Thank you again for choosing our salon and we look forward to seeing you again soon!

Warmly,
The Salon Team at The Bespoke Hair Company

Wash and haircut

Fiona Lloyd
8th Oct 2024
Team Member: Chloe
5.0
Appointment verified by salonspy

First time I had visited and Chloe was very helpful, happy with everything. Thanks

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Amazing experience

Tiegan Smith
2nd Oct 2024
Team Member: Chloe
5.0
Appointment verified by salonspy

Chloe was absolutely wonderful, cut my hair exactly how I wanted and kept checking it was how I wanted it throughout. Loved the massage chair at the basin, I felt very relaxed the entire time. Will definitely be back in a couple of months

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Response from The Bespoke Hair Company

Hi Tiegan,

Thank you so much for your kind words! We are thrilled to hear that you had a wonderful experience at our salon and that Chloe did an excellent job on your haircut. We pride ourselves on making sure our clients leave with the exact style they want and we are happy to hear that Chloe checked in with you throughout the process.

The massage chair at our basin is definitely a favorite among our clients and we are glad you were able to relax during your visit. We look forward to seeing you again in a few months for your next visit!

Thank you for taking the time to leave us a review and for choosing The Bespoke Hair Company.

Warmly,
The Team at The Bespoke Hair Company

Excellent service, although a little expensive

Julie Wright
28th Sep 2024
Team Member: Julie
5.0
Appointment verified by salonspy

Great advise and cut and cleanse for curly hair, it's only day one, but hopefully I will see the benefit

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Response from The Bespoke Hair Company

Hi Julie,

We're so glad to hear that you had a positive experience with us! Our team takes great pride in providing top-notch advice and services for curly hair. We hope that you'll continue to see the benefits of your new cut and cleanse. Let us know if you have any other questions or concerns. We're always happy to help.

Take care,

The team at The Bespoke Hair Company

Holiday hair experience

Sandra Brown
26th Sep 2024
Team Member: Chloe
5.0
Appointment verified by salonspy

Having my hair cut / highlighted and styled by Chloe was a really lovely relaxing experience for me! I booked the appointment whilst on holiday and I can honestly say my hair looks and feels great and Chloe did an amazing job. She was a lovely natural warm person , easy to talk to and is a credit to the salon! I've never had my hair done whilst away on holiday before but I was not disappointed! In fact we may well have to book a night away to come again to this lovely salon just to have another lovely experience! Massive thank you Chloe I'm sure you will go far in your future qualifications!

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Ms

Anna Pringle
17th Sep 2024
5.0

Great service!

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Response from The Bespoke Hair Company

Hi Anna, thank you so much for leaving such a lovely review for us! We're thrilled to hear that you had a great experience with us and that our service met your expectations. We take pride in providing exceptional customer service and we are so glad that it was reflected during your visit. We hope to have the pleasure of pampering you again soon. Have a wonderful day!
From the team at The Bespoke Hair Company.

Extremely happy

Sam Rowley
7th Sep 2024
Team Member: Kate
5.0
Appointment verified by salonspy

Once again the delightful KATE has transformed my much neglected hair from an uneven wonky DIY cut into a sharp, even, straight, stylish, shoulder length bob. I will NEVER again trim my own hair lol

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Response from The Bespoke Hair Company

Hi Sam,

Thank you so much for taking the time to leave us such a lovely review. We're thrilled to hear how much you enjoyed your experience with us and that Kate was able to work her magic on your hair!

We completely understand the temptation to trim your own hair, but we're glad Kate was able to give you a beautiful and stylish shoulder length bob. We always strive to provide our clients with the best possible results, and it's great to see that this was reflected in your visit.

We appreciate your support and look forward to welcoming you back to the salon in the future.

Warmly,

The team at The Bespoke Hair Company

Fabulous Professional Hairdressers

Susie O'Dowd
24th Aug 2024
Team Member: Julie
5.0
Appointment verified by salonspy

I booked a consultation with Julie to discuss the possibility of having a wig cut with the very welcoming receptionist who greeted me with a lovely smile.
On the day of my appointment, I was once again greeted by a lovely smiling receptionist. Julie came to greet me and made me feel very comfortable and completely at ease. I was over the moon when she said that she would be able to cut and style my new wig for me and my next booked was booked to have it cut which I am really looking forward to.

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Great Experience

Poppy Gordon
9th Aug 2024
5.0

Made sure everything was what I wanted and didn’t cut my hair too short, like many of my other cuts from different places. Really talkative and polite. love my haircut.

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Response from The Bespoke Hair Company

Hi Poppy,

We're thrilled to hear that you had a positive experience at our salon! Our team strives to make sure every client feels heard and leaves with a haircut they love. We're glad we were able to meet your expectations and avoid the common issue of cutting hair too short.

Thank you for mentioning our friendly and talkative staff, we strive to make sure each visit is not only a stylish one, but an enjoyable one as well. It's always a pleasure to have you in our salon.

We hope to see you again soon for your next haircut!

Best regards,
The team at The Bespoke Hair Company.

A great new find!

Sarah T
6th Aug 2024
Team Member: Chloe
5.0
Appointment verified by salonspy

First cut and style here for my daughter and I. We’re both so pleased with the result and will definitely be returning. Good to see a more reasonable price for a teen wash, cut and style too!

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Response from The Bespoke Hair Company

Hi Sarah T,

Thank you for choosing our salon for your first cut and style! We're so glad to hear that both you and your daughter were pleased with the result. We always strive to provide our customers with a great experience and we're happy that we were able to do so for you.

We understand that it can be difficult to find affordable options for teens, so we're happy to offer reasonable prices for our teen services. We hope this will encourage you to keep coming back and trying out different styles.

Thank you for taking the time to leave us a review. We truly appreciate your support and we look forward to seeing you and your daughter again soon!

Best,
The team at The Bespoke Hair Company

Lovely salon and staff

Christina Dunne
2nd Aug 2024
Team Member: Chloe
5.0
Appointment verified by salonspy

Fantastic wash, cut and blow dry and really impressed with the colour consultation. Will definately be returning!

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Response from The Bespoke Hair Company

Dear Christina,

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled that you had a fantastic experience at our salon and were impressed with our wash, cut, blow dry, and color consultation. We take pride in providing top-notch services to all our clients and we are glad to hear that you will be returning. It was a pleasure having you as our valued guest and we can't wait to see you again!

Sincerely,
The Team at The Bespoke Hair Company

Cut & Blow Dry

Sharon Allen
23rd Jul 2024
Team Member: Chloe
5.0
Appointment verified by salonspy

Chloe was lovely, friendly and professional. We discussed my hair type and style options and she explained each step carefully and confidently. I had a treatment for dry hair and now my hair is soft again. I love how she finished the style with soft curls. So happy 😊

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Response from The Bespoke Hair Company

Hi Sharon!
We are absolutely thrilled to hear about your amazing experience with Chloe at our salon. It brings us so much joy to know that she was able to provide you with a friendly, professional and informative service. It's also great to hear that you are loving the results of your dry hair treatment and the soft curls to top it off. Thank you for taking the time to share your positive feedback with us. We can't wait to have you back at our salon for more bespoke hair experiences.
Warmly,
The team at The Bespoke Hair Company

Very relaxing and super cut !

Tina
14th Jul 2024
5.0
Appointment verified by salonspy

1sr visit. Very relaxing environment. Good attention by hairdressor... Really good head massage / shampoo. Love the cut- layers falling beautifully.

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Response from The Bespoke Hair Company

Hi Tina,

Thank you so much for taking the time to leave us a review about your recent visit to our salon. We're delighted to hear that you found our environment to be relaxing and that you received good attention from your hairdresser. We're also thrilled that you enjoyed our head massage and shampoo - we always want our clients to feel pampered during their visit. It's wonderful that you love your new haircut and that the layers are falling beautifully.

We appreciate your kind words and we hope to see you again soon for another enjoyable experience.

Best,
The Team at The Bespoke Hair Company

Lovely

Jennifer Goldman
2nd Jul 2024
5.0
Appointment verified by salonspy

A really lovely experience. Well done all.

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Response from The Bespoke Hair Company

Dear Jennifer,

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had a lovely time at our salon. Our team works hard to ensure that each and every customer has a wonderful experience with us.

We appreciate your kind words and we will make sure to pass on your compliments to our team. It means a lot to us to know that our efforts towards providing exceptional service are being recognized by our valued customers.

We hope to see you again soon and provide you with another exceptional experience. Thank you for choosing our salon for your hair needs.

Best regards,
The team at The Bespoke Hair Company

New customer

Tracey
4th Jun 2024
Team Member: Sophie
5.0
Appointment verified by salonspy

Thank you sophie for my cut today , am very happy with my cut took time with my hair , really down to earth ! Will return x

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Response from The Bespoke Hair Company

Hi Tracey, thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with Sophie and that you loved your new cut. Our team prides ourselves on our personalized and down-to-earth approach, so we're glad that it resonated with you. We can't wait to welcome you back to our salon in the near future. Take care! Best regards, The Team at The Bespoke Hair Company

Trainee assesment

Juliet carr
1st Jun 2024
5.0
Appointment verified by salonspy

Ellie was my hairdresser and I was her model for her assessment. I was thoroughly impressed with her knowledge, advice and attitude towards her duties to attend to my needs. She listened to what I wanted, took into consideration my thick hair and how I needed it shortened and thinned out. She advised me on the best products to use for my hair type and explained what she was doing and why along every step of the way. I was extremely happy with the end result and enjoyed the long deserved feeling of being relaxed and pampered

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Trainee assesment

Juliet carr
1st Jun 2024
5.0
Appointment verified by salonspy

Ellie was my hairdresser and I was her model for her assessment. I was thoroughly impressed with her knowledge, advice and attitude towards her duties to attend to my needs. She listened to what I wanted, took into consideration my thick hair and how I needed it shortened and thinned out. She advised me on the best products to use for my hair type and explained what she was doing and why along every step of the way. I was extremely happy with the end result and enjoyed the long deserved feeling of being relaxed and pampered

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First time....

Deb
24th May 2024
Team Member: Kate
5.0
Appointment verified by salonspy

Had my first visit to The Bespoke Hair Company this week, very friendly staff and Kate cut my hair just as I like it, and was lovely to chat to :) will definitely be back.

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Miss

Jasmine Canham
17th May 2024
Team Member: Kate
5.0

Went in for a consultation, team was very welcoming on arrival. Explained everything in detail. Very lovely team. Can’t wait for for next appointment on 5th June.

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Brilliant hair cut and experience with Kate. thank you 😊

Viv M
15th May 2024
Team Member: Kate
5.0
Appointment verified by salonspy

I contacted The Bespoke Hair Company late on Monday and an appointment early the next day was made for me. The whole experience was great. I'm so pleased with my haircut, all the staff I met were lovely and very helpful :) :so a big 💯 percent, thank you 😊

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Brilliant hair cut and experience with Kate. thank you 😊

Viv M
15th May 2024
Team Member: Kate
5.0
Appointment verified by salonspy

I contacted The Bespoke Hair Company late on Monday and an appointment early the next day was made for me. The whole experience was great. I'm so pleased with my haircut, all the staff I met were lovely and very helpful :) :so a big 💯 percent, thank you 😊

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Best hairdresser ever

Anonymous
3rd May 2024
5.0

Sorry forgot the name of the young lady but I was very impressed with the whole salon, today is friday and I still havent had to touch my hair, this has never been known before fantastic blow dryvthank you

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Lovely, Gentle and Talented!

Courtney
17th Apr 2024
Team Member: Chloe
5.0
Appointment verified by salonspy

After a poor experience two years ago with another salon, I hadn't been back to one until yesterday. I'm so very glad I chose The Bespoke Hair Company! Chloe did a lovely job on my hair! She was very gentle and really listened to what I wanted. She was friendly, personable and very talented! Thank you, Chloe! I look forward to seeing her the next time I get my hair cut.

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Response from The Bespoke Hair Company

Hi Courtney,

Thank you so much for choosing to visit our salon after your previous experience. We are thrilled to hear that Chloe provided you with a lovely and gentle experience while listening to your desired hair look. We truly believe in providing a personalized and friendly service to all of our clients. Chloe is indeed very talented and will be delighted to hear that you are looking forward to seeing her again for your next hair cut.

We can't wait to welcome you back to our salon soon!

Warm regards,

The team at The Bespoke Hair Company

Amazing

Sin
4th Apr 2024
Team Member: Sophie
5.0
Appointment verified by salonspy

Sophie was fantastic in getting my balayage colour and cut looking amazing. This salon are friendly and welcoming and above all highly professional. I walked out with the biggest smile on my face feeling like a new woman. Would highly recommend you visit here.

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Response from The Bespoke Hair Company

Hi Sin,

We are so glad to hear that you had a great experience with us at The Bespoke Hair Company! Thank you so much for taking the time to write such a lovely review. We are thrilled to know that Sophie did an amazing job on your balayage color and cut.

We take pride in providing our clients with a friendly, welcoming, and highly professional atmosphere. It's wonderful to hear that you left our salon with a big smile feeling like a new woman.

Thank you for recommending us to others. We truly appreciate your support and look forward to seeing you again soon!

Best,
The team at The Bespoke Hair Company

Happy Hair Day

Narinder
27th Mar 2024
Team Member: Chloe
5.0
Appointment verified by salonspy

Firstly, as a 'walk-in' customer I was greeted with a warm welcoming smile from Clara. Very helpful.Good first impression! This was on a Monday - slot booked for the same afternoon. Returning for my appointment I was greeted with a warm welcoming smile from Chloe. She took time to consider my challenge of a restyle!..I have fine thin hair. I wanted volume along with a mid length blunt cut. Chole restyled it brilliantly. Taking time to ask I was happy as the hairstyle progressed. This has resulted in the best hair style I've had in awhile, thank you so much!! Highly recommended.

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Response from The Bespoke Hair Company

Hi Narinder,

Thank you so much for your kind review. We truly appreciate you taking the time to share your experience as a walk-in customer with Clara and Chloe. Our team at The Bespoke Hair Company strives to provide a warm and welcoming atmosphere, and we're so glad that it made a positive first impression on you.

We're thrilled to hear that Chloe was able to restyle your fine, thin hair to your satisfaction. We understand that a restyle can be a challenge, but it sounds like Chloe did a wonderful job in achieving the volume and mid-length blunt cut that you desired. We're so happy to hear that it resulted in the best hairstyle you've had in awhile.

Thank you for recommending us, Narinder. We hope to see you again soon for all your hair needs.

Best,
The Team at The Bespoke Hair Company

Happy Hair Day

Narinder
27th Mar 2024
Team Member: Chloe
5.0
Appointment verified by salonspy

Firstly, as a 'walk-in' customer I was greeted with a warm welcoming smile from Clara. Very helpful.Good first impression! This was on a Monday - slot booked for the same afternoon. Returning for my appointment I was greeted with a warm welcoming smile from Chloe. She took time to consider my challenge of a restyle!..I have fine thin hair. I wanted volume along with a mid length blunt cut. Chole restyled it brilliantly. Taking time to ask I was happy as the hairstyle progressed. This has resulted in the best hair style I've had in awhile, thank you so much!! Highly recommended.

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Response from The Bespoke Hair Company

Hello Narinder,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon, especially as a walk-in customer.

We pride ourselves on providing a warm and welcoming environment, and it's wonderful to know that Clara and Chloe both greeted you with a smile. We're glad you had a good first impression!

We're also glad that Chloe took the time to understand your hair challenges and gave you the perfect restyle. As a team, we always strive to make sure our clients are happy with their hairstyles.

Thank you for recommending us. We are looking forward to seeing you again soon.

Best regards,
The Team at The Bespoke Hair Company

Perfect

Angel
17th Mar 2024
5.0
Appointment verified by salonspy

Sorry can't remember names but Leanne and I were thrilled with the stylists . Hair stayed in place until gone midnight. Thank you both so much. We had lots of compliments about our hair

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Response from The Bespoke Hair Company

Hi Angel,

Thank you so much for taking the time to leave this lovely review! We're so happy to hear that Leanne and yourself were thrilled with your hairstyles. Our team works hard to ensure that every client feels confident and beautiful after leaving our salon. It's great to hear that your hair stayed in place all night and that you received compliments - that's always the goal!

We hope to see you both in our salon again soon and continue to exceed your expectations.

Warmly,
The Team at The Bespoke Hair Company.

Hair dressing appointment

Linda Connor
1st Mar 2024
5.0
Appointment verified by salonspy

Ellie cut my hair, was very good. Thankyou Ellie and best of luck with your future career

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Response from The Bespoke Hair Company

Hi Linda,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that Ellie did a great job cutting your hair and we'll definitely pass along your kind words to her.

We pride ourselves on having a team of talented and dedicated stylists, and we're happy to hear that Ellie was able to provide you with a positive experience. We wish her all the best in her future career as well.

Thank you for choosing our salon and we hope to see you back again soon!

Best,
The Bespoke Hair Company Team

Looking like a someone

Andrea Tyrer
28th Feb 2024
Team Member: Kate
5.0

Well what can I say just top professional service from Kate once again, from Start to finish… fantastic great cut, comfortable surrounds, best head massage I’ve ever had, I felt like a someone as I left the shop
See you real soon, same again Kate

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Response from The Bespoke Hair Company

Hi Andrea,

Thank you so much for sharing your wonderful experience at our salon. We are delighted to hear that Kate provided you with such a top-notch and professional service, as she always strives to ensure our clients are completely satisfied.

It's great to know that you enjoyed the comfortable surroundings and the best head massage you've ever had. We are happy to have made you feel like a VIP during your visit with us.

Thank you for your kind words and we look forward to seeing you real soon for another fantastic cut with Kate.

Best,
The team at The Bespoke Hair Company

Lovely salon and great haircut

Sheila
25th Feb 2024
Team Member: Clara
5.0
Appointment verified by salonspy

Had my first dry hair cut with Clara, salon is lively, friendly and relaxed and gorgeous! Clara cut my hair beautifully and I’m really pleased with it x

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Response from The Bespoke Hair Company

Dear Sheila,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you enjoyed your first dry hair cut with Clara. Our salon prides itself on creating a lively, friendly, and relaxed atmosphere for our clients to enjoy.

We are delighted that Clara was able to provide you with a beautifully cut hair, and we are even more pleased that you are happy with it. It means a lot to us that you had such a positive experience at our salon.

We hope to see you again in the future and we look forward to providing you with more exceptional hair services.

Warmly,
The team at The Bespoke Hair Company

Great experience.

Charlotte
20th Feb 2024
Team Member: Clara
5.0
Appointment verified by salonspy

Clara is an incredible stylist and super friendly, she made me feel so comfortable and at ease. She really listened to what I wanted and my hair looks amazing! Thank you so much, I have had so many compliments already!!

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Response from The Bespoke Hair Company

Hi Charlotte,

Thank you so much for the lovely review! We are thrilled to hear that Clara provided you with exceptional service and made you feel comfortable during your visit. We take pride in listening to our clients and delivering amazing results, and we're so glad you received many compliments on your hair. Clara is a valued member of our team and we will make sure she knows how much you appreciated her skills and friendliness.

Thank you again for your kind words and for choosing The Bespoke Hair Company. We can't wait to see you again for your next visit!

Warmly,
The team at The Bespoke Hair Company.

First visit to the salon

Pam Finch
9th Feb 2024
Team Member: Kate
5.0
Appointment verified by salonspy

Despite working through the challenge of a power cut, Kate gave me an exemplary and edgy short cut. The staff were all lovely. Friendly and calm given such a tricky afternoon! I’ll definitely be going again. Wonderful!!

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Response from The Bespoke Hair Company

Hi Pam!

Thank you so much for taking the time to leave such a kind review. We are so glad to hear that you had a great experience with Kate, even despite the power cut situation. Our team at The Bespoke Hair Company is always dedicated to providing exceptional results and a calm and friendly atmosphere for our clients.

We are thrilled to hear that you love your new short cut and the staff exceeded your expectations. We can't wait to see you again and continue to provide you with wonderful service. Thank you for choosing our salon!

Best regards,
The Team at The Bespoke Hair Company

The best !!!!

Monica
5th Feb 2024
Team Member: Chloe
5.0
Appointment verified by salonspy

Very friendly and welcoming , done a great job with my hair .
Would 10000% recommend

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Response from The Bespoke Hair Company

Hi Monica,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a great experience at our salon and that you were happy with the result of your hair. It was a pleasure to have you as our guest and we appreciate your recommendation.

We pride ourselves in providing a warm and friendly atmosphere for all of our clients. It means a lot to us that you felt welcomed during your visit. Our team is dedicated to delivering exceptional services and we are happy to hear that we met your expectations.

Thank you again for your kind words, and we look forward to welcoming you back to our salon in the future.

Best regards,

The team at The Bespoke Hair Company

Scam service attitude from salon

Audrey
25th Jan 2024
2.0

Charged for extra service in a very sneaky way, appaling attitude to customer from the reception. Recommend to stay away. (Hair dresser was nice, due to the reception, never visiting again)

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Response from The Bespoke Hair Company

Hi Audrey,

We're so sorry to hear about your experience at our salon. We take the satisfaction of our customers very seriously and strive to provide top-quality service every time.

We apologize for any confusion or inconvenience caused by the extra charges. Our records do show that you had used one of our “recommend a friend”vouchers where it clearly states 50% off a cut and finish (not a dry cut) Our goal is always to be transparent and upfront with our pricing, and we apologize if that wasn't communicated clearly or was misunderstood.

We appreciate your kind words about our hairdresser and we're glad to hear that you had a positive experience with them. We'll make sure to address the issue to ensure that all of our customers feel valued and respected.

Thank you for bringing this to our attention.

Sincerely,

The team at The Bespoke Hair Company.

Fantastic salon

June Watkins
4th Jan 2024
Team Member: Abbie
5.0
Appointment verified by salonspy

Thoroughly impressed by the professionalism of the staff especially Abbie.walked in for an appointment and was seen straightaway.very friendly staff.so happy with my haircut ❤️

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5 star

Kat
1st Jan 2024
Team Member: Julie
5.0
Appointment verified by salonspy

I visited The Bespoke Hair Company for a well overdue hair cut since having my son, Julie as always was brilliant, she styled my hair how I wanted. She finished it beautifully with curls showing the length of nicely! She always makes me feel at ease and confident having my hair done I’d never trust anyone eles - Thank you

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Haircut

Katy Higginson
31st Dec 2023
Team Member: Amy
5.0
Appointment verified by salonspy

Lovely haircut by a brilliant hairdresser - thanks Amy for my haircut and advice about my hair !

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Best Curly Cut

Olivia
30th Dec 2023
Team Member: Amy
5.0
Appointment verified by salonspy

I have had a couple of curly specific haircuts and always left with a less than perfect haircut. At bespoke I was truly satisfied with my experience. I left with the exact look I was going for and with a better idea of the cut that had been done. Amy explained all the steps and the different products she was using, one of which I got a sample for which I thought was a lovely touch! I will certainly be back here!

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Amazing Salon!!!

Theresa
23rd Dec 2023
Team Member: Abbie
5.0
Appointment verified by salonspy

Wow !!! Had the most amazing cut & finish from Abbie !!! She gave me exactly what I asked for 👌absolutely over the moon , would 100% recommend and will definitely be returning 100% …. Thank you so much Abbie ♥️

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10/10

Lucy
17th Dec 2023
Team Member: Abbie
5.0
Appointment verified by salonspy

Abbie did exactly what I asked for with the colour and the cut. Sooo happy 😚 Also, the atmosphere in the salon was lovely and very welcoming!

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Response from The Bespoke Hair Company

Hi Lucy,

Thank you so much for taking the time to leave us a lovely review! We are thrilled to hear that Abbie was able to provide you with a great experience and meet your expectations for both your color and cut. We strive to create a warm and welcoming atmosphere for all of our clients, so it's wonderful to know that you felt that during your visit.

We appreciate your feedback and look forward to seeing you again in the future. Thank you for choosing our salon for your hair needs!

All the best from the team at The Bespoke Hair Company.