TONI&GUY Worcester

11 The Foregate, Worcester, Worcestershire, WR1 3QD

About us

TONI&GUY Worcester opened in the town in 1999.

As a salon we pride ourselves on delivering the highest standards of customer service to each and every client. Our talented team of stylists and technicians are on hand to give you expert advice and create hair that is individual and easy to live with, interpreting fashion trends with versatile wearable styles.

Members of our salon are part of the TONI&GUY Session Team and have worked alongside the International Artistic Team on catwalk shows at London Fashion Week, bringing the latest trends from the catwalk to our clients.

Members of our Colour team hold the prestigious Wella Master Colour Expert accolade- their knowledge and expertise are on hand to advise you on the latest colours and techniques.

We offer many additional services including Bridal and Occasion hair and the NanoKeratin Smoothing blow-dry. Our wide range of haircare products include label.m, Kerastase, GHD, L’Oreal and Tangle Teezer to keep your hair salon perfect until your next visit.

For more information on our services please speak to our friendly reception team who will be happy to help.

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Opening hours

Monday 9-6
Tuesday 9-6
Wednesday 9-6
Thursday 10-7
Friday 9-6
Saturday 9.00-6
Sunday Closed

Reviews

4.83
728 verified reviews
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Personable, friendly and quick

Alyson Blamey
27th Mar 2018
Team Member: Caroline
4.5
Appointment verified by SALONGENIUS Software

The Toni & Guy salon in Worcester is small but friendly. Caroline listened to me explain what I wanted and interpreted it into a style, the outcome of which was great. She was friendly and quick. Atmosphere was good and it is reasonably priced. Would recommend.

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Excellent

Jan
27th Mar 2018
Team Member: Caroline
5.0
Appointment verified by SALONGENIUS Software

As always excellent

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Excellent felt welcomed and confortable

Cherry Hotchkiss
23rd Mar 2018
Team Member: Josh
5.0
Appointment verified by SALONGENIUS Software

Very pleasant and felt he was a professional in his ability to explain hair needs. Good cut.

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Excellent felt welcomed and confortable

Cherry Hotchkiss
23rd Mar 2018
Team Member: Josh
5.0
Appointment verified by SALONGENIUS Software

Very pleasant and felt he was a professional in his ability to explain hair needs. Good cut.

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Wonderful customer service!

Maialen
22nd Mar 2018
5.0
Appointment verified by SALONGENIUS Software

Was very pleased with the result and the customer service :) will definitely be coming back!

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Cut and blow dry.

Janet
20th Mar 2018
Team Member: Caroline
5.0

Always satisfied customer. Excellent cut .

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Fab haircut

Mel
17th Mar 2018
5.0

Another amazing haircut by the award winning Steve. Followed him to Worcester from Redditch and pre-booked for next 12 months worth of haircuts. Just awesome ??

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Steve

Paul
15th Mar 2018
5.0

Steve was simply awesome. Great experience. Great haircut.

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Haircut

Elizabeth Lutz
15th Mar 2018
4.5

A much better experience than previous visits. Lovely staff, great service and as I'm a nurse, I got an NHS discount!

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Great haircut thanks

Stephanie Allen
14th Mar 2018
Team Member: Amy
5.0

Amy did a really excellent haircut and colour - just what I wanted. She listened to me and spent time making sure she did what I asked for. Very professional and approachable. Really pleased, thanks.

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Perfect

Carl Burnett
12th Mar 2018
5.0

Chris was my stylist (not on your list),
As always a friendly welcome and happy atmosphere greeted me.
Chris was great and did a fabulous job against the odds (my hair).

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Coloured and cut

Hannah Mason
10th Mar 2018
Team Member: Indy
5.0

Absolutely love my hair!! Exactly what I wanted! And staff are lovely. Indy coloured my hair and Amy did a nice cut too ! Thank you guys

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Balayage

Hannah Mason
10th Mar 2018
Team Member: Indy
5.0

Absolutely love my hair ! Exactly what I wanted ! I hadn’t been in years because of a bad experience at another hairdressers but so happy with the result today and definitely made me overcome my fear so thank you very much! Indy coloured my hair and Caroline did a lovely cut on it too ! Expensive but totally worth it . Thanks guys

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Indy

Anonymous
9th Mar 2018
5.0

Lovely caring stylist, very happy with colour.

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Brilliant! Thank you Steve...

Sue Marshall
8th Mar 2018
5.0

Went in feeling like an old frump, came out feeling like a million dollars! Fantastic haircut! Thank you Steve!

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Amy

Jackie hemming
28th Feb 2018
3.5

Not happy with results but perhaps it was my fault

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My first haircut for years

Emi
28th Feb 2018
Team Member: Indy
5.0

Really lovely and friendly

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March

Jan
27th Feb 2018
Team Member: Caroline
5.0

Skilled professional as always

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Absolutely Fantastic

Laura
25th Feb 2018
5.0

After being invited back my experience was fantastic! Steve was great at explaining what he was doing and why! You can tell he has done this for a very long time and was taught by the best. His customer skills were on point and only expects the best which is how it should be! He has a lot of knowledge and doesn’t tip toe around the things you shouldn’t do to your hair! Probably the best experience I’ve had in a while at a hairdressers. Great job thank you much happier with my haircut! Oh and the hot chocolate is awesome. Thank you guys!

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Response from TONI&GUY Worcester

Hi Laura

Absolutely fantastic to hear that you enjoyed your experience with us on your return and that all standards were as you expect. We look forward to seeing you again soon!

Saviours

Sophie
21st Feb 2018
Team Member: Indy
5.0

To be honest, every moment from Steve replying to my desperate Facebook message on a Sunday and straight away making me more relaxed, to Indy explaining my options and why she is colour correcting and doing it a certain way and the last minute cut I asked for from Caroline who fixed an awful cut and understood exactly what I wanted. Never had a better experience in a hairdressers, expecially considering I walked in a disaster of colours and bleached broken hair! I felt relaxed and cared for, and in a busy environment that's not easily achievable! I feel like a few hair flicks are in order.

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My son's makeover/transformation.

Esther
19th Feb 2018
5.0

I took my son for a long overdue hair cut today. Both Steve and Hollie were amazing with him. My son has a reluctance to change and loathes having his hair cut! Today my son was transformed into a grown up boy and came out smiling. I can't compliment these guys enough they were brilliant with him and took away the stress battle for myself too. Thank you both, we will most definitely be back!

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Great cut!

Tina Harris
19th Feb 2018
Team Member: Amy
5.0

Friendly atmosphere and great cut by Amy..well pleased! ♥️

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Not great

Laura
19th Feb 2018
2.0

The person who was going to cut my hair was replaced by the senior stylist I felt what I wanted wasn’t really listened to and once she was drying my hair I felt she was getting tired and thus hurried my hair at the end and left it curly which I specifically said I like it straight. I wasn’t even offered a drink or magazine

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Response from TONI&GUY Worcester

Hi Laura

Firstly may I thank you for your feedback and for bringing these issues to our attention. The service you experienced certainly does not sound like the service we aim to provide to all our our clients and so please be assured that this will be looked into and addressed from a management point of view.
We offer our apologies for this.In addition, we would be very grateful if you would allow us the opportunity to invite you back to the salon to discuss any issues you may have with your hair and the finished result. We will contact you directly shortly to discuss this matter further.
Kindest regards
Toni and Guy Worcester management team.

Great cut and treatment

Katie Howarth
16th Feb 2018
Team Member: Caroline
5.0

Spot on, as always!

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Amazing service

Kerry
15th Feb 2018
5.0

Steve cut my hair, and as always I am very pleased. Service was amazing

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Thank you!

Rebecca Ellis
15th Feb 2018
5.0

Thank you- love the new haircut and had a very relaxing time. Really friendly team.

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Haircut

Paul Lilly
14th Feb 2018
Team Member: Amy
4.5

Very relaxing, friendly and wonderful customer service

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First Time at Toni & Guy

Anita Hunt
10th Feb 2018
Team Member: Amy
5.0

Had some bad experiences with hairdressers. We extremely impressed with the service and made very comfortable with Amy who listened to what I wanted and did so! I will go back again and know i have confidence in hairdressers again. Thanks to Amy.

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Brilliant

Emily Bond
7th Feb 2018
Team Member: Amy
5.0

I’m really pleased with the cut and the condition of my hair after my visit. I feel like I should have a night on the town with my new hair-do. Many thanks.

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Awesome

Sian
5th Feb 2018
Team Member: Indy
5.0

Everything was great :-) friendly people and environment was welcoming, hair was done really well and will come back again in a month or two. Indy was really nice and did an awesome job thanks a lot.

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Fab

Sarah
3rd Feb 2018
5.0

Fantastic service & lovely salon & staff. Always a great cut from Steve ?

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Superb

Sarah Welsh
3rd Feb 2018
5.0

Superb customer service as always. Fantastic cut and colour by Steve, always getting compliments on my hair and people asking who cuts it. Would definitely recommend.

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Highlights and cut

Kate Walton
1st Feb 2018
Team Member: Amy
5.0

Fab as ever!

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A new start

Nicky Oliver
30th Jan 2018
Team Member: Caroline
5.0

Delighted

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Haircut

Julie
30th Jan 2018
Team Member: Caroline
5.0

Excellent haircut as always. Caroline is a fabulous stylist.

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Amazing experience

Mary-Kate
30th Jan 2018
Team Member: Caroline
5.0

After living in the Worcester area since August 2017 and attending various stylist at a different salon, I still wasn't happy with my finished cut. I appreciate that a short pixie style cut can be quite challenging sometimes to get right, especially when the customer is as fussy as me. ? However, my visit to Tony & Guy Worcester was my last ditch attempt to find a hairdresser who listened to what I wanted & cut to a standard i would be happy with. (If tgis didn't work I was going to make a special trip back to South Wales every 6 weeks to my original hairdressers) My first experience at Tony & Guy was with the lovely Indie, who done an absolutely amazing job colouring my hair. Once completed I was then passed into the hands of Caroline for a cut and blow-dry. I told Caroline how I'd fallen in love with one of the stylist cut, Caroline then reassured me it was she who'd worked that magic. Both indie and Caroline's listened to what I wanted, I left the salon 110% happy & totally in love with my hair again. Thanks ladies :) you've also saved me a trip back to Wales every 6weeks for a cut & blow dry.
I couldn't recommend this salon enough, Top class service with top of the stylists. See you both soon :)

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Walk in Haircut

Christine Ratcliffe
29th Jan 2018
Team Member: Charlotte
4.5

Very nice experiance. Charlotte (sorry i think that was her name) was very informative and showed a real interest in my hair and gave me lots of tips

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Very short haircut for my daughter

Bea Fletcher
28th Jan 2018
Team Member: Maria
5.0

Mari gave a very good haircut to my daughter Rahel which was just what we wanted for her.

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Not what i expected

Mal
27th Jan 2018
2.5

Colour Ok however blow dry was a terrible experience. Booked another appointment but decided to cancel it as I am not happy with the service

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Response from TONI&GUY Worcester

Mal, we are disappointed to hear that the service you received was not at the standard you expected. We strive to offer all of our guests the very best in customer service and aim to do all we can to ensure clients leave the salon feeling great. We appreciate your feedback and would be grateful if you would allow us the opportunity to rectify this situation for you. Please do contact us directly via our Facebook page so that we can discuss your experience further and do our very best to help.
Kindest regards
Toni and Guy Worcester

Root touch up

Ann
26th Jan 2018
Team Member: Amy
5.0

Very impressed with my colour looks amazing . Thankyou Amy

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First visit

Lucy Hubbard
26th Jan 2018
Team Member: Maria
5.0

First cut with Maria today and she couldn't be friendlier or more knowledgeable. As someone with really thick hair that hadn't been cut in a while I was really impressed with the result and she recommended things I could do at home to make it more manageable.

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Comp winner

Sheila Hughes
25th Jan 2018
Team Member: Josh
5.0

First experience at Tony & Guy loved the new haircut.

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T&G Worcester

Carl
20th Jan 2018
Team Member: Caroline
5.0

Outstanding 11/10

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Looking good!

Bee
20th Jan 2018
Team Member: Maria
5.0

Another more than satisfactory experience: really relaxed, friendly service all round; it feels so good to have my hair ‘back-to-normal’ again after several months away.

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Thank you

Anonymous
19th Jan 2018
Team Member: Maria
4.5

Thanks!

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Cut & Blow Dry

Karina
16th Jan 2018
Team Member: Maria
5.0

I really enjoyed my cut and blow dry. Amazing service with great reccomendations for future hair style and daily upkeep of my hair.

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Simply the best

Anonymous
15th Jan 2018
Team Member: Maria
5.0

Cannot fault best hairdresser around, recommend to all my friends

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Cut

Ashley Howes
11th Jan 2018
Team Member: Maria
5.0

Excellent stylist. Friendly, lovely person. Have a fab haircut - couldn't have asked for more

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Great cut great experience

Nikki
8th Jan 2018
Team Member: Maria
5.0

Maria was lovely and friendly as always. I am pretty hopeless and she always goes the extra mile.

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My visit

Lucy Boundy
7th Jan 2018
5.0

Maria is such a great stylist. She always comes up with innovative ideas regarding my short hair and what looks best to suit my face.

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